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Crowne Plaza Times Square Manhattan

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Traveler (3582)
Room & Suite (1417)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you've come for a meeting, you'll benefit from the new tech-friendly environment. If you're here for an event, you'll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you.
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Property amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Pool
Free Internet
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
560Restaurantswithin 0.3 miles
238Attractionswithin 0.3 miles
11,088Reviews
3,876Photos
264Q+A
100Room tips
Traveler rating
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Popular mentions
Was booked to stay for three nights starting February 15, 2019. Lobby was a bit run down but not horrible. Opened the door to our room and the odour was obvious. The room was very hot and the thermostat didn't work. The carpet was filthy and the walls were stained. Furniture
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Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan
Responded yesterday
We appreciate you taking the time to share your feedback. It's disheartening to hear that you had such challenges during your time with us. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with the appropriate members of our team so that we may improve moving forward. We do hope for the chance to demonstrate the high-caliber service we're accustomed to sharing with our guests. Warm regards, Alex K. Social Media Manager
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+6
Great location and it is easy for me go to office in Manhattan by feet. The staffs are so nice and understanding. If you book a room, I highly recommended you add a breakfast as the hot buffet is one of best in Manhattan. The smoke salmon and vegan juice so good. The room I
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Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan
Responded yesterday
Thanks for the excellent review! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our friendly service and delicious breakfast options as well as our stunning views. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Have an amazing day! Warm regards, Alex K. Social Media Manager
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My brothers girlfriend booked this trip so that we could meet for the first time... The Room was gorgeous...and Staff was outstanding, especially Kim the friendliest bartender in Manhattan. Thanks for a great trip crowne royal and staff!
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Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan
Responded yesterday
Thank you for sharing this wonderful review, Chris! We are very pleased to hear that you had an enjoyable experience with us! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Have a beautiful day, and thanks again for sharing! Warm regards, Alex K. Social Media Manager
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We are IHG Elite members and stayed for the first time in the Crowne Plaza Times Square. From the moment we were treated "like gold" from Evelyn at the front desk - we knew that our stay was going to be a memorable one. The hotel was clean, conveniently located to Broadway shows
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Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan
Responded yesterday
Thank you for the fantastic review, Tommy! It's outstanding your time with us at our convenient location was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Evelyn who ensure our guests are getting the best level of service. That's what we like to see! We can't wait until your next visit so we can once again share our high-caliber service with you. Have a beautiful day! Warm regards, Alex K. Social Media Manager
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We are IHG Spire Elite members and have stayed at this location many times; it’s our go-to hotel in NYC, for its excellent midtown location and very good service. The manager, David Kanters has been particularly helpful in providing attentive and friendly service. I would
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Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan
Responded yesterday
Thank you for sharing, bdpetro! We're delighted to hear that you had a wonderful experience with us! We're so glad you enjoyed our convenient location and helpful service. We strive to provide our guests with the best possible experience, so this is great to hear. We'd love to share an even more fantastic visit with you in the future. Have a beautiful day! Warm regards, Alex K. Social Media Manager
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Pequeño escritorio, vista espectacular!
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123456284
Yes
0 votes
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Just returned and 2601 corner room with views of Times Square has a shallow bath tub and shower overhead.
0 votes
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It was free for me , but I’m a rewards priority member. I would call the front desk directly and ask them.
1 vote
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12345653
"Don't stay here much better better hotel in the same price range elsewhere."
"Corner Times Square rooms"
"We had asked for a view of Times Square but did not get one!"
"All rooms are nice. All have a view."
"2309, great spot, hard to see the ball drop part of Times Square but can see enough; we only slept in the room so the view did not matter"
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12345620
PRICE RANGE
$180 - $453 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza times square manhattan hotel new york citycrowne plaza hotel manhattancrowne plaza new york city
LOCATION
United StatesNew YorkNew York CityManhattanTimes Square / Theater DistrictTheater DistrictTimes SquareMidtown WestMidtown
NUMBER OF ROOMS
795
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