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Herald Square Hotel

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19 West 31st Street, New York City, NY 10001-4402
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1,531 Reviews from our TripAdvisor Community

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Showing 951: English reviews
Gardiner, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Accommodating, friendly staff. Room was ready early. Very clean! Bed and pillows very comfortable. Room charmingly decorated, wood floors, marble tile in bath, good water pressure. Very hot 2 days in city and the AC worked well! Super quiet! Centrally located to lots of shopping and activities (MSG). Would definitely book again.

Helpful?
Thank Ronnie O
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Ronnie Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are thrilled to learn that you enjoyed your stay at our clean rooms, prime location and comfortable bed. Also to learn that our facilities were the perfect accommodation to you within your stay at our hotel.Our main priority is to... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This Hotel met all of our requirements for a 5 day stopover on our way to Toronto to see our daughter. The location was ideal, the hotel was clean and equipped with all things needed for our stay. Nothing was too much trouble and even transfers were organised easily.

Helpful?
Thank Mark D
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Mark D Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are thrilled to learn that your experiences were met over all stay at our property.We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to you within your stay at... More 

Grassobbio, Italy
Level Contributor
590 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It is a small hotel, the rooms are very basic, but they are clean. The room was too dark (not enought luminaires..)as the window looked out onto a small backyard. There is a lounge area near the main entrance and a small area with tables and chairs where you can have a drink of coffee, tea or hot chocolate from... More 

Helpful?
Thank lecterit
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Lecterit Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to you within your stay at our hotel. We are also thrilled to learn you enjoyed our breakfast as well.Our main priority... More 

Karachi, Pakistan
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Visited with family,nice clean rooms and bathrooms, could see empire state building from the room, very helpful staff(specially Abdul Amin, Alleina) thank you!centrally located in herald square, best location! Loved it! Will surely like to come again!

Helpful?
Thank Adnan A
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Adnan A Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are thrilled to learn that you enjoyed your stay at our clean room, prime location and comfortable bed.And we are also very pleased to know that our facilities Amin and Alleina were the perfect accommodation to you within your... More 

Melbourne, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at the Herald Square multiple times at the end of business trips when having a few days of in NY. It is a great small hotel at a great price. The rooms i've stayed in have always been small, but clean and had everything I needed. Comfy beds and big TV's. Relaxed vibe. I would choose to come... More 

Helpful?
Thank Hayley M
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Hayley M Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to you within your stay at our hotel and we are thrilled to learn that you enjoyed our clean room, prime... More 

rossendale
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed 3 nights over pride weekend and have to say we received excellent service throughout. Breakfast is only donuts porridge and croissants but is included in the cost. Room was small but clean and comfortable. We would definitely recommend and stay here again.

Helpful?
Thank vikkiuk2006
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear vikkiuk2006 Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us.We are sorry to hear your experience was not how you expected it to be within our rooms and breakfast.We do proved breakfast its Continental Breakfast style with coffee, tea, muffin, oatmeal. We appreciate comments such as that to know what we... More 

Toledo, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I can't say enough great things about this place. It was cheap, walking distance to everything and the room was clean and well maintained. Moniqua had a great attitude and was very friendly. They even stored our luggage for us after we checked out at 11 because our bus left at 3! It was in a safe neighborhood and we... More 

Helpful?
Thank smiv95
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Smiv95 Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us.We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to you within your stay at our hotel. Our main priority is to be able to offer a very comfortable atmosphere for our... More 

Bethlehem, Pennsylvania
Level Contributor
18 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This is a fine hotel for a quick overnight stay when you're not planning on spending much time in your room. Perfect location central to Midtown with a very reasonable price. My husband & I were attending a concert at Madison Square Garden and we just didn't want to have to drive home that night (only 2 hours). This hotel... More 

Helpful?
Thank Maria F
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Maria F Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us.We are sorry to hear your experience was not how you expected it to be within breakfast.We do proved breakfast its Continental Breakfast style with coffee, tea, muffin, oatmeal. We appreciate comments such as that to know what we can improve... More 

Geneva, Switzerland
Level Contributor
97 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is comfortable enough for a short stay in New York. However, the room we booked was gloomy and very dark and the staff at the lobby was very rude. The first minute we arrived, we were very badly welcomed. The guy was very unpleasant. Furthermore, the breakfast is very poor. We would not recommend this place

Helpful?
Thank vinz1
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Vinz1 Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us.We are disheartened to hear that your stay with us was less than what you expected. within check in to our hotel and breakfast and your room.We are saddened to learn our agent failed to deliver right service to you. Thank you... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Hotel, close to every thing at a walking distance (10 min to Times square). The rooms are beautiful, at high quality and everything is cleaned thoroughly every day. The only drawback is the breakfast, when we booked the hotel it was advertised "Breakfast included". It was actually coffee and some donuts, that is not a real breakfast. Even so... More 

Helpful?
Thank Sefi a
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Sefi Thank you for choosing Herald Square Hotel and for your review, Thank you for staying with us, your feedback is highly appreciated and valuable for us. Thank you for highly recommending on our hotel.We are sorry to hear your experience was not how you expected it to be within breakfast.We do proved breakfast its Continental Breakfast style with... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Close walking distance to the Empire State Building, Madison Square Garden and Macy's.Close to the Theater District, Times Square, radio City Music Hall and Rockefeller Center.Beautiful newly renovated rooms.Complimentary coffee machine in the lounge area.24 hours front desk and concierge service.Non Smoking throughout.Free wireless internet access.A hotel you can recommend to your clients, friends and family. ... more   less 

Additional Information about Herald Square Hotel

Address: 19 West 31st Street, New York City, NY 10001-4402
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $193 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Herald Square Hotel 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hotel Herald Square
Herald Square Hotel New York
Hotel Style:
#238 Romantic Hotel in New York City
#241 Family Hotel in New York City
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