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Herald Square Hotel

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Herald Square Hotel
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1,557 Reviews from our TripAdvisor Community

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Showing 964: English reviews
Edinburgh, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

For the price we paid in New York we were expecting a box room, we were pleasantly surprised by a very spacious room. Arrived at 01:30am and were welcomed by friendly staff. Check in open 24 hours. The hotel was clean and although slightly dated there appeared to be ongoing work to improve the decor (non of which disrupted our... More 

Helpful?
1 Thank Kcudehtnilok
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Kcudehtnilok Thank you for staying with us, your feedback is highly appreciated and valuable to , us.Thank you for highly recommending on our free continental breakfast , comfortable rooms, free hot coffee , tea , cocoa, oatmeal. We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to you within... More 

Bucks. UK
Level Contributor
378 reviews
202 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A welcome oasis when you arrive in the dark with such friendly staff. We had room 208 which was amazing – high ceilings, wooden floor, huge bed and large marble bathroom. It has a safe but no facilities such as coffee maker or fridge, though there was a hot water boiler and tea/instant coffee available at reception where they also... More 

Helpful?
1 Thank helenakitt
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Helena Kitt, Thank you so much for your awesome review! Finding a comfortable place to stay when you are away from home can be a huge challenge, so we are delighted to hear that you were pleased with our hotel. We are in the middle of a renovation process which will hopefully improve our guests' experiences even further and... More 

Portsmouth, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Herald Square is one of the best hotel we've ever been. The staff are really friendly and very helpful. The rooms are in decent size, was clean everyday and the the toiletries and towels replenished everyday. Monica from the reception is very charming and helpful to all our queries and requests. The hotel is closed to everywhere and subway is... More 

Helpful?
Thank robdearing
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear robdearing Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are thrilled to learn that your experiences were met over all stay at our property.And that one of our facilities were the perfect accommodation to you within your stay at our hotel.Our main priority is to be able to offer... More 

Keene, New Hampshire
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just a quarter mile from Penn Station and walking distance to plenty of restauarants, bars, and convenience stores, but in a more quite location itself. Outward classic appearance matches the interior; better than some higher priced chain hotels. Front desk service was excellent, lobby was inviting, the room was efficiently sized but had everything you need plus a bed you... More 

Helpful?
1 Thank chet s
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Chet S, Thank you for you excellent review. The Herald Square Hotel is in a prime location for those wishing to experience all NYC has to offer, but still need a quiet room to return to. We are very glad that you were able to get a good night's sleep-there is nothing more important when you are visiting an... More 

New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Being a New Yorker living in an outer borough,I planned a weekend getaway in the city for my husband's fortieth birthday. I searched for a prime location boutique hotel (no chain hotels ) at a reasonable rate. Honestly, I didn't expect the herald square for the price i did. I m truly happy I went with the reservation. my husband... More 

Helpful?
1 Thank ThePierres
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear ThePierres, Thank you so much for your fantastic review! We greatly appreciate it when customers take the time to write a review on our hotel and we are delighted that you felt your stay was worth reviewing. Here at the Herald Square Hotel, we constantly strive to provide excellent accommodations for the most reasonable prices. Our decorations throughout the... More 

Burnley, United Kingdom
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has a prime location being only a couple of minutes from the Empire State Building and ten minutes walk from Times Square. The hotel itself is basic and could be described as no frills. Our room was small but we spent very little time at the hotel due to our busy schedule. The bed was comfortable, room quiet... More 

Helpful?
Thank MarcusandRachel
Fatena W, General Manager at Herald Square Hotel, responded to this review

Dear MarcusandRachel; Thank you for choosing Herald Square Hotel and for your wonderful feedback, your feedback is important to us and greatly appreciated. We are thrilled to learn that you had an enjoyable stay, best sleep , great breakfast and memorable experience through our staff interaction. Voted best hotel beds twice in New York City we take pride and happy... More 

Durban
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic location, a bit away from the mad crowd but close enough not to miss out! Lovely small hotel a few blocks from Penn Station so quick and easy walk. Very comfortable rooms and friendly helpful staff. I would stay there again and would definitely recommend it.

Helpful?
1 Thank PenTou
Fatena W, General Manager at Herald Square Hotel, responded to this review

Dear PenTou; Thank you for choosing Herald Square Hotel and for your fantastic five-star review, your feedback is greatly appreciated and valuable to us. We are pleased to know you enjoyed our prime location, guaranteed best midtown hotel rates and best hotel beds for your comfort . It is great to hear you enjoyed our staff's genuine hospitality. We certainly... More 

Wellington
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here in mid-July, looking for a hotel that was reasonably-priced but mostly in a good location. And this is exactly what I found. A few minutes from Empire State Building, Macy's and subway, this gave a real sense of being part of the city. The room itself was small, but had everything needed, including a spotless bathroom area, and... More 

Helpful?
Thank MacWgtn
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear MacWgtn Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are thrilled to learn that you enjoyed our clean rooms, prime location and comfortable bed.Our main priority is to be able to offer a very well- maintained and comfortable atmosphere. Our location is a great one. Close to Empire State... More 

Annapolis, United States
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently I visited NYC with my grandson to celebrate his eighth birthday. Everything about the overnight trip - which included the Empire State building and a Broadway show - was near perfect, except for the hotel. Friends had recommended Herald Square but I was sadly disappointed from the moment we arrived. In fairness, it was a 100-degree day and apparently... More 

Helpful?
Thank Lisa H
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Lisa H Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are disheartened to hear that your stay with us was less than what you expected within our property and we saddened to learn our agent failed to deliver right service to you and with our breakfast. Thank you for... More 

Yonkers
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

My honey and I decided to take a weekend staycation and booked a night at this hotel. It was nice, clean and comfortable but I guess I expected more for a pricey hotel in mid town. Overall, the experience was good though and the location is great.

Helpful?
Thank Serenidad Q
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Serenidad Q Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are sorry to hear your experience was not how you expected it to be within our price . We take pride in providing the best service we possibly can and we hope you'll allow us to remedy this situation.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Close walking distance to the Empire State Building, Madison Square Garden and Macy's.Close to the Theater District, Times Square, radio City Music Hall and Rockefeller Center.Beautiful newly renovated rooms.Complimentary coffee machine in the lounge area.24 hours front desk and concierge service.Non Smoking throughout.Free wireless internet access.A hotel you can recommend to your clients, friends and family. ... more   less 

Additional Information about Herald Square Hotel

Address: 19 West 31st Street, New York City, NY 10001-4402
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $177 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Herald Square Hotel 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hotel Herald Square
Herald Square Hotel New York
Hotel Style:
#237 Romantic Hotel in New York City
#240 Family Hotel in New York City
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