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Herald Square Hotel

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Herald Square Hotel
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1,536 Reviews from our TripAdvisor Community

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Showing 956: English reviews
Annapolis, United States
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Recently I visited NYC with my grandson to celebrate his eighth birthday. Everything about the overnight trip - which included the Empire State building and a Broadway show - was near perfect, except for the hotel. Friends had recommended Herald Square but I was sadly disappointed from the moment we arrived. In fairness, it was a 100-degree day and apparently... More 

Helpful?
Thank Lisa H
Yonkers
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

My honey and I decided to take a weekend staycation and booked a night at this hotel. It was nice, clean and comfortable but I guess I expected more for a pricey hotel in mid town. Overall, the experience was good though and the location is great.

Helpful?
Thank Serenidad Q
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Serenidad Q Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are sorry to hear your experience was not how you expected it to be within our price . We take pride in providing the best service we possibly can and we hope you'll allow us to remedy this situation.... More 

Adelaide, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a basic queen room, which was their cheapest room. The room although small, was clean and tidy, the bathroom was very clean, spotless really! The reception staff were very helpful, we had a blocked toilet when we arrived however they sent engineering up straight away and this was fixed. Complementary internet was great as some night we were... More 

Helpful?
1 Thank Cat-j87
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Cat-j87 Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are sorry to hear your experience within your room .But we are very happy to hear it was fixed .We are in the process of updating our property it’s under renovation. And we would love to have the opportunity to... More 

Yerevan, Armenia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived at night and the first impression was bad - not so welcoming staff, the room is very dark and small, the furniture and all the interior very old, outdated and need for major renovations... Breakfast is very poor - just tea, coffee, oatmeal in packages and some pastries...no water, no juice, no fruits...no ice... But then, this girl... More 

Helpful?
1 Thank Apetr2
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Apetr2 Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are sorry to hear your experience was not how you expected it to be within breakfast and our hotel style.We do proved breakfast its Continental Breakfast style with coffee, tea, muffin, oatmeal. We appreciate comments such as this to know... More 

Cincinnati, Ohio
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I keep coming back to Herald Square Hotel because it is quaint, clean and reminds me of a Parisian boutique type hotel. The staff are heartwarming and strive to make your visit the best it can be. This is also a great location in the city. I will be back later this year and while I'm typically a major hotel... More 

Helpful?
2 Thank Diana B
Gardiner, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Accommodating, friendly staff. Room was ready early. Very clean! Bed and pillows very comfortable. Room charmingly decorated, wood floors, marble tile in bath, good water pressure. Very hot 2 days in city and the AC worked well! Super quiet! Centrally located to lots of shopping and activities (MSG). Would definitely book again.

Helpful?
1 Thank Ronnie O
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Ronnie Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are thrilled to learn that you enjoyed your stay at our clean rooms, prime location and comfortable bed. Also to learn that our facilities were the perfect accommodation to you within your stay at our hotel.Our main priority is to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hotel met all of our requirements for a 5 day stopover on our way to Toronto to see our daughter. The location was ideal, the hotel was clean and equipped with all things needed for our stay. Nothing was too much trouble and even transfers were organised easily.

Helpful?
1 Thank Mark D
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Mark D Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are thrilled to learn that your experiences were met over all stay at our property.We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to you within your stay at... More 

Grassobbio, Italy
Level Contributor
639 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
3 of 5 stars Reviewed 1 week ago

It is a small hotel, the rooms are very basic, but they are clean. The room was too dark (not enought luminaires..)as the window looked out onto a small backyard. There is a lounge area near the main entrance and a small area with tables and chairs where you can have a drink of coffee, tea or hot chocolate from... More 

Helpful?
1 Thank lecterit
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Lecterit Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to you within your stay at our hotel. We are also thrilled to learn you enjoyed our breakfast as well.Our main priority... More 

Karachi, Pakistan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Visited with family,nice clean rooms and bathrooms, could see empire state building from the room, very helpful staff(specially Abdul Amin, Alleina) thank you!centrally located in herald square, best location! Loved it! Will surely like to come again!

Helpful?
1 Thank Adnan A
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Adnan A Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are thrilled to learn that you enjoyed your stay at our clean room, prime location and comfortable bed.And we are also very pleased to know that our facilities Amin and Alleina were the perfect accommodation to you within your... More 

Melbourne, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at the Herald Square multiple times at the end of business trips when having a few days of in NY. It is a great small hotel at a great price. The rooms i've stayed in have always been small, but clean and had everything I needed. Comfy beds and big TV's. Relaxed vibe. I would choose to come... More 

Helpful?
1 Thank Hayley M
Maribel V, Manager at Herald Square Hotel, responded to this review

Dear Hayley M Thank you for choosing Herald Square Hotel and for your review, your feedback is important to us. We are pleased to know you enjoyed your time with us and that our facilities were the perfect accommodation to you within your stay at our hotel and we are thrilled to learn that you enjoyed our clean room, prime... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Close walking distance to the Empire State Building, Madison Square Garden and Macy's.Close to the Theater District, Times Square, radio City Music Hall and Rockefeller Center.Beautiful newly renovated rooms.Complimentary coffee machine in the lounge area.24 hours front desk and concierge service.Non Smoking throughout.Free wireless internet access.A hotel you can recommend to your clients, friends and family. ... more   less 

Additional Information about Herald Square Hotel

Address: 19 West 31st Street, New York City, NY 10001-4402
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $193 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Herald Square Hotel 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hotel Herald Square
Herald Square Hotel New York
Hotel Style:
#238 Romantic Hotel in New York City
#241 Family Hotel in New York City
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