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Grand Hyatt New York

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109 East 42nd Street Park Avenue at Grand Central Terminal, New York City, NY 10017-8500
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 09/07/2020.Read more
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Traveler (3353)
360
Panoramas (27)
Room & Suite (1446)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt New York
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#412 of 511 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Located in the heart of midtown Manhattan, elevate your stay from good to grand at Grand Hyatt New York, the only hotel connected to the majesty and advantages of Grand Central Terminal. Our 42nd Street location places you within walking distance to the City's best dining, shopping, and attractions. Find yourself steps away from the Chrysler Building, Times Square, 5th Avenue shopping, the Empire State Building, Central Park, Rockefeller Center, and the Theatre District. Enjoy award-winning dining, a 24-hour fitness center, and complimentary Wi-Fi.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
466Restaurantswithin 0.3 miles
74Attractionswithin 0.3 miles
11,797Reviews162Q+A100Room tips

Reviews

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Popular mentions
Samleena wrote a review Jul 2020
Birmingham, United Kingdom35 contributions13 helpful votes
Absolutely loved this hotel, not to far from times square which was important for my first time in NYC. Room was very big and spacious more than enough for me and my friend. My stay was for 4 days and found staff to be welcoming and helpful. I would 100% return to the hotel and plan on doing so in the future!
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Date of stay: February 2020Trip type: Traveled with friends
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Response from Elizabeth Sullivan, Marketing at Grand Hyatt New York
Responded 2 weeks ago
Dear Samleena, Thank you for your glowing review! We're so happy to hear that you enjoyed our location in the heart of Midtown Manhattan and that our staff was very accommodating. Until next time... Warm regards, Eugene Mardell Hotel Manager
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Emmy wrote a review Jun 2020
Curaçao27 contributions
Great location I have to say that the location was greattt we could walk around and almost everything were very close by, we had to wait so long for the check in (it was summer time )but friendly staff, very nice hotel, nice view from the restaurant, breakfast was good. But unfortunately when I was taking a warm shower the first night when I started feeling very strange water them I looked up and It was a leaking in the ceiling so it was a dirty water coming from the upstairs room ( terrible ). When we called to reception to explained what happened , the receptionist said let me check if we had more rooms available coz is hight season ... so we had to wait for a few hours for a new room... after that everything was okay!
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Date of stay: July 2019Trip type: Traveled with friends
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Response from GrandHyattNY, Public Relations Manager at Grand Hyatt New York
Responded Jun 29, 2020
Dear emmyh_up, Thank you for taking the time to write a review. We are happy to hear you enjoyed our prime location in the middle of Midtown Manhattan and our staff was very accommodating. We apologize for the leak and are glad you were able to rest in a new room. We hope to see you soon!
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BATMAN & CATWOMAN wrote a review Mar 2020
Long Island, New York1,953 contributions215 helpful votes
If you are in New York City, the Grand Hyatt offers deluxe accommodations and is a amazing place to see, The Hotel is centrally located in the City and is convenient to all Shopping, Theaters and Entertainment.
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Date of stay: October 2019
Value
Location
Service
Trip type: Traveled on business
1 Helpful vote
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Response from HannaB1614, Manager at Grand Hyatt New York
Responded Apr 6, 2020
Dear BATMANCATWOMAN, Thank you for your review. Our central, 42nd Street location in Midtown Manhattan ensures that you can experience iconic New York just outside our doors. Discover NYC's world-class dining, Broadway, 5th Avenue shopping, and attractions like the Empire State Building steps from our hotel! We hope to welcome you back soon. Eugene Mardell Hotel Manager
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Rebecca M wrote a review Mar 2020
Dublin, Ireland4 contributions
Very clean hotel and very central. We visited in Jan so was very cold and you could feel the cold coming in through the windows. When we arrived the staff didn't really acknowledge us and instead seemed to have a conversation about Netflix which I thought was quite rude. The "city tax" is extortionate for this hotel compared to others. The maid service also left our door open once they had cleaned our room which we had to notify them off. It was mediocre. I had previously stayed in the Hilton on Times Square which I must say is far more superior in terms of their hospitality regarding staff.
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Date of stay: January 2020
Value
Rooms
Service
Room Tip: Don't get a room on the front of the hotel as we found this quiet noisy
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Response from GrandHyattNY, Manager at Grand Hyatt New York
Responded Mar 31, 2020
Dear Rebecca, Thank you for taking a moment to share your review. While we are pleased that our cleanliness and central location were to your liking, we are disappointed to hear that our service wasn’t up to standard. Rest assured we are taking note of the issues you have shared so we can rectify these going forward. Should you find yourself in New York City again, we hope to have the opportunity to welcome you back to a true Grand experience. Warm regards, Eugene Mardell Hotel Manager
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Esther B wrote a review Mar 2020
Rancho Santa Margarita, United States5 contributions2 helpful votes
Friendly staff, Next door to Grand Central Terminal, safe, and comfortable. Anticipating your every need. Hotel Security made me feel safe as a woman traveling for business. Staff quickly adjusted to (Covid-19 outbreak) with extra care in cleaning under every nook and cranny. Second stay, looking forward to my next visit.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from GrandHyattNY, Manager at Grand Hyatt New York
Responded Mar 24, 2020
Dear Esther B, Thank you for taking the time to share a review. We are pleased to learn that our staff was able to make you feel comfortable during your stay. We look forward to welcoming you back to NYC soon! Warm regards, Eugene Mardell Hotel Manager
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PRICE RANGE
$204 - $508 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt new york city, hyatt new york city, new york city grand hyatt hotel, grand hotel hyatt new york, hotel hyatt new york, hyatt hotel new york city, grand hyatt hotel new york, new york hyatt, new york city hyatt
LOCATION
United StatesNew YorkNew York CityMidtown East / Manhattan
NUMBER OF ROOMS
1298
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Frequently Asked Questions about Grand Hyatt New York
Which popular attractions are close to Grand Hyatt New York?
Nearby attractions include The Escape Game New York City (0.2 miles), New York Public Library (0.3 miles), and Grand Central Terminal (0.07 miles).
What are some of the property amenities at Grand Hyatt New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Grand Hyatt New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt New York?
Yes, parking is available to guests.
What are some restaurants close to Grand Hyatt New York?
Conveniently located restaurants include John's Coffee Shop, The Capital Grille, and Momosan Ramen & Sake.
Are there opportunities to exercise at Grand Hyatt New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Grand Hyatt New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hyatt New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.4 miles), World Trade Center Memorial Foundation (3.4 miles), and Hamilton Park (2.5 miles).
Is Grand Hyatt New York accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.