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Grand Hyatt New York

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7,169 Reviews from our TripAdvisor Community

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Showing 5,657: English reviews
Montreal
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed yesterday NEW

We were in room 2911. It is facing the west side. Although we were on the 29th floor, the room is always dark even when the sun is setting. The paint on the wall absorbs light that even taking a picture with a flash makes the picture dark. The toilet is so small and tight, not spacious. When you sit... More 

Helpful?
Thank MontrealDrexM
Sulphur Springs, TX
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were very disappointed with our stay here. I expected everything to be top notch at a Grand Hyatt Grand Central Station. We had to repeatedly ask about our bonus points and extra immunities due to our Hyatt Rewards level. Our room was not clean -- shower curtain moldy the entire length of our stay. We had a room with... More 

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Thank Aggielu
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We recently spent two nights at the Grand Hyatt in Manhattan. The hotel is located on the East side of the city on 42nd Street, directly above Grand Central Terminal. It's a great location. Close enough to walk to the Broadway theaters and far enough from all the chaos in Times Square. There's also a bunch of places nearby to... More 

Helpful?
Thank John G
Philadelphia, Pennsylvania
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed 2 nights on business. Generally good location for midtown--had business in Times Sq. area and this was a quick and easy walk over there (around 15 minutes including waiting for lights). Staff helpful at check in/check out--easy in, easy out. Room newly updated, sleek and clean. Room faced Grand Central and could hear street noise a bit at night,... More 

Helpful?
Thank MGJA625
Melbourne, Australia
Level Contributor
406 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We had a "view" room on the 32nd floor with a great view up 42nd Street. Our bed was very comfortable. The room was nice enough but quite small. The bathroom was tiny and the basin minuscule, and the stopper didn't work. On our last morning the tv didn't work. On one of our three mornings there we waited for... More 

Helpful?
Thank TravellingTex
London, United Kingdom
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

This is a hotel on an industrial scale. Great location. Sadly this place lacks character and warmth. We had issues with the breakfast hostess which we escalated but am not sure the issue will get resolved because it's a question of the persons attitude which jars with the values of what the Hyatt brand stands for. Overall our experience is... More 

Helpful?
Thank Viviano_12
GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear Viviano_12, We appreciate you sharing your review. While it is lovely to hear your dining experience was particularly memorable, we regret your overall stay did not meet your expectations. Providing excellent service to each guest is very important to us and we appreciate you bringing these challenges to our attention. We invite you to contact us directly to discuss... More 

North Carolina
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is right next to grand central which is convenient to catching subways and trains but a little ways from Penn Station. I normally stay near Harold's Square which I love that location better. The room are large for New York- even has a mini fridge, but no coffee maker and I live my coffee in the morning. Lights... More 

Helpful?
Thank beanmstr
Greater Sydney, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 5 nights. Choose a deluxe king room. It was an excellent size room and very quiet. Interior very modern with glass doors. Soft room lighting when required. Great size TV and fridge. The position is perfect with access into Grand Central Station.

Helpful?
Thank Bluey304
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017-8500
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $225 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
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Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hotel Hyatt New York
New York City Grand Hyatt Hotel
Hyatt Hotel New York City
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#42 Green Hotel in New York City
#191 Luxury Hotel in New York City
#199 Romantic Hotel in New York City
#210 Family Hotel in New York City
#218 Business Hotel in New York City
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