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Grand Hyatt New York

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Traveler (2764)
Room & Suite (1174)
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Ratings and reviews
GreenLeaders Silver level
  • Excellent30%
  • Very good35%
  • Average20%
  • Poor9%
  • Terrible6%
Travelers talk about
“grand central station”(1,586 reviews)
“great location”(1,346 reviews)
“new york”(1,258 reviews)
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What's included
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
4 Star Hotel
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and two restaurants and lounges. Connected to Grand Central Terminal and next door to the Chrysler Building. Steps from Times Square, 5th Avenue shopping, the Empire State Building...
Offers from Grand Hyatt New York
Offers & Announcements: Enjoy Your 5th Night FREE
Hotel deals
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Location and contact
109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017-8500
Hotel website
5.7 miles to La Guardia Airport
412 restaurants are within a 0.25 mile radius
0.1 miles from Grand Central Terminal
View nearby attractions and restaurants
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,738)
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7,854 results
Traveler rating
2,397
2,515
1,614
789
539
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LanguageEnglish
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2,397
2,515
1,614
789
539
Show reviews that mention
All reviewsgrand central stationgreat locationnew yorkchrysler buildingclub leveltimes squarelarge hotelbusy hotelbryant parkking roomlate checknyc hotelbig applesubwaylobbyconciergemanhattan
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1 - 5 of 7,854 reviews
Reviewed today

I'm a Hyatt loyalist, staying at Hyatts probably 20 nights or more a year. Just stayed in Grand Hyatt New York for a night -- $458 was the base rate -- for a business trip. They have eliminated room service, the AC was erratic, the...More

Thank David P
Hotel's Favorite
Reviewed 1 week ago

Amazing location and great rooms make the Grand Hyatt at Grand Central the perfect hotel choice when visiting New York City. the hotel is clean and well maintained. The Deluxe King rooms are huge by New York standards! The Hyatt connects with Grand Central Terminal,...More

Review collected in partnership with Hyatt Hotels
Thank Janet_and_Jerry
Response from Management_Team_365, Manager at Grand Hyatt New YorkResponded 1 week ago

Dear Janet_and_Jerry, The whole team here at Grand Hyatt New York joins me in thanking you for providing such a lovely review. We are thrilled that you enjoyed your time with us and we hope that we will have the pleasure of your company again...More

Reviewed today

Traveled for business at the Chrysler Building. The room was nicely appointed, but it seemed like it was in need of updating. The bedside table was weirdly missing the drawer pulls, the tub didn't plug for a bath, and there were actually holes in the...More

Review collected in partnership with Hyatt Hotels
Thank tbrit-travels
Reviewed today

The hotel is practical, clean and in a good location. Checkin was simple and quick which was appreciated after a long trip. Disappointing was the breakfast. Left waiting for over 10 minutes we then were served with an inadequate breakfast which was overpriced. Two eggs,...More

Review collected in partnership with Hyatt Hotels
Thank paul_baybutt
Reviewed yesterday via mobile

small room, bad aircondition, not very clean room. no smile in front desk. no water and no kettle in room. 4 people in room, only 2 glass and only 2 bath towel every day. We should call every day to get more towel.More

1  Thank Woody C
Response from Management_Team_365, Manager at Grand Hyatt New YorkResponded today

Hello fauk278, Thank you for choosing to stay with us and for providing your review. We are sorry to hear that there were aspects of your stay that fell short, we have many room types and floor plans to suit all traveler needs and preferences...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Center with Internet Access
Wheelchair access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$225 - $524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#210 Business Hotel in New York City
#215 Luxury Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Details
Price range
$225 - $524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#210 Business Hotel in New York City
#215 Luxury Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (2764)
Room & Suite (1174)
Dining (104)
Pool & Beach (3)
Amenities (20)
Business Center & Event Rooms (9)
Family and Play Areas (8)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
David E
June 4, 2018|
AnswerShow all 3 answers
Response from Baker88 | Reviewed this property |
I urge you not to stay at this hotel. Please read recent reviews of dirty rooms, torn bedding and mice.
0
Votes
Dindda
May 22, 2018|
AnswerShow all 2 answers
Response from laceybrookover | Reviewed this property |
I never used so I’m not sure! We did have however a $15 credit to use each day in the store. I did see where the Starbucks coffee was set up though.
1
Vote
Lyncide S
March 19, 2018|
Answer
Response from Jen9966 | Reviewed this property |
When we stayed it was the same price for a double as it’s per room as long as you don’t go over the amount allowed in the room you book.
0
Votes
Room Tips
"Choose another hotel"
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"No matter what room you are assigned, you cannot order food or water or anything else:"
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