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Grand Hyatt New York

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Grand Hyatt New York
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7,299 Reviews from our TripAdvisor Community

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Showing 5,764: English reviews
Brisbane, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Position wise, this could not be more convenient for travelers. With Grand Central right next door and in the heart of mid-town Manhattan, one could not ask for more. Restaurants and eateries abound within walking distance and access to many must-see destinations within reach made this a very comfortable stay. only one in-house restaurant limited our choice and the room... More 

Helpful?
Thank Theo C
Boston, Massachusetts
1 review
2 of 5 stars Reviewed yesterday NEW

What a desapointment, the hotel suite is in a very poor condition. We arrived at 7:30pm room was still not available. No mini bar or drinking water in the rooms! Grand Club breakfast expienence was chaotic loud and busy. This hotel should not be sold as a Grand Hyatt category.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 629simoneh
Cincinnati, Ohio
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was my first stay at The Grand Hyatt and if I was basing my review on my room it would get a very low rating. We had a very small, very dark room overlooking the rooftop airvents in the back of the building. The room was extremely outdated and worn, even the sheets had holes in them. Our bathroom... More 

Helpful?
1 Thank MBL625
Berlin, Germany
Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

We booked one night at this hotel just a few days before coming to NYC and we needed just one night, as our other reservation would start the day after. We arrived late saturday evening and staff was friendly and gave us a free room and premium wifi upgrade and no-charge late check-out - which we absolutely appreciated. We had... More 

Helpful?
Thank Astrid O
Boston, Massachusetts
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Spent last night in Grand Hyatt. Room was clean and comfortable. Only complaint was about the breakfast in the lobby restaurant in the morning.SLOW SLOW SLOW and not worth the $$$ at all. It was not busy but the service was horrible.

Helpful?
Thank Lazer1954
Cleveland, Ohio
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my second stay at the Grand Hyatt New York. I love the location of this hotel. It's a quick taxi ride from LaGuardia and once checked in, you could be shopping on 5th ave, strolling through Grand Central Station or checking out Times Square within minutes! The rooms are generous in size compared to many NYC hotels. The... More 

Helpful?
Thank Marni P
Washington DC
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

I've stayed in the Grand Hyatt before because of its proximity to meetings for business in New York, but it's gotten worse. Our room was tiny, my wife and I could barely walk around in it at the same time. It's view was little more than an air shaft. The worst part was a loud vibrating fan in the bath... More 

Helpful?
Thank Jeff M
GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New York, responded to this review

Dear Jeff M, We appreciate you taking a moment to share your experience. We are troubled to hear of the uncharacteristic aspects on your most recent stay at our property. Providing a restful sleep and an outstanding level of service to each guest is very important to us, and we apologize for the apparent lapse. At your earliest convenience, we... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel is very nice and provides everything you need and more. The location is great and the service is great. Jennifer at the front desk exceeded our expectations and provided fantastic service - set a great tone for the trip.

Helpful?
Thank jackie v
Bristol, United Kingdom
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Arrived at !pm ,room unavailable but upgrade immediately free so we took it. Deluxe corner room seemed a good price for 30 dollars a night. Room was tired and the shower had peeling surfaces. Glazing was single overlooking the street and thus it was very noisy, even on the 15th floor. In the morning the shower had well over a... More 

Helpful?
Thank slc-pbc
scituate, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

the rooms at this hotel are extremely small with glass bathroom doors and little privacy if two people are together.. you can actually hear whats going on inside the room when you stand at the door if someone is in the shower or talking

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Leigh H
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017-8500
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $224 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
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Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hyatt Hotel New York City
Hotel Hyatt New York
Grand Hotel Hyatt New York
New York City Grand Hyatt Hotel
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#42 Green Hotel in New York City
#188 Luxury Hotel in New York City
#199 Romantic Hotel in New York City
#210 Family Hotel in New York City
#218 Business Hotel in New York City
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