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Grand Hyatt New York

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Traveler (2693)
Room & Suite (1125)
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Overview
  • Excellent30%
  • Very good35%
  • Average20%
  • Poor9%
  • Terrible6%
Travelers talk about
“grand central station”(1,575 reviews)
“new york”(1,245 reviews)
“great location”(1,332 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Grand Hyatt New York
Offers & Announcements: Enjoy Your 5th Night FREE
Hotel deals
Offers from Grand Hyatt New York
Offers & Announcements: Enjoy Your 5th Night FREE
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Reviews (9,630)
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7,760 results
Traveler rating
2,373
2,495
1,586
776
530
Traveler type
Time of year
LanguageEnglish
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2,373
2,495
1,586
776
530
Show reviews that mention
All reviewsgrand central stationnew yorkgreat locationtimes squarechrysler buildingclub levellarge hotelbusy hotelbryant parkking roomlate checknyc hotelbig applefew blockslobbysubwaymanhattan
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1 - 5 of 7,760 reviews
Reviewed today

The lobby is large and modern with two incredible stone like sculptures, with people checking in and out all the time. Very busy hotel. They did not have rooms available when I checked in so they gave one for handicapped people. I heard others decided...More

Review collected in partnership with Hyatt Hotels
Thank fgimenez2018
Hotel's Favorite
Reviewed 2 weeks ago

Excellent hotel to visit when in NYC very central to everything and right next door to Grand Central Terminal where the underground can take you anywhere. you are also in walking distance to a lot of the main attractions, Time Square,Empire State building, 5th avenue...More

Review collected in partnership with Hyatt Hotels
1  Thank Deirdre F
Response from Management_Team_365, General Manager at Grand Hyatt New YorkResponded 2 weeks ago

Greetings Deirdre F, It was a delight to host you and we thank you for sharing such a lovely review of your stay. We are so happy that your time with us added to your wonderful memories of your time in NYC, please join us...More

Reviewed today

How hard is it to remember a regular traveller. Just say, welcome back... not sure how much longer I can put up with this. The hotel is a great location but it is noisy, not very friendly and expensive for what it is.

Review collected in partnership with Hyatt Hotels
Thank chrispalmer1610
Reviewed yesterday

Not a bad hotel but clearly one geared toward those on expense accounts. Breakfasts were buffet only and priced at $35 per person, we never attempted room service, if it even existed since there wasn't any menu in our room. We couldn't call the desk...More

Review collected in partnership with Hyatt Hotels
Thank jamesfshannon
Reviewed yesterday

In town for a specific business event. Added family visit as well. Would not have known I was part of the Workd of Hyatt program, let alone good service at front desk. Great location but stayed at other Hyatt’s that are much more customer service...More

Review collected in partnership with Hyatt Hotels
Thank 928carolyn
View more reviews
Most Booked Properties in New York City
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$211 - $595 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#210 Business Hotel in New York City
#212 Luxury Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Details
Price range
$211 - $595 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#210 Business Hotel in New York City
#212 Luxury Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (2693)
Room & Suite (1125)
Dining (95)
Pool & Beach (3)
Amenities (20)
Family and Play Areas (8)
Business Center & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
David E
June 4, 2018|
AnswerShow all 3 answers
Response from Baker88 | Reviewed this property |
I urge you not to stay at this hotel. Please read recent reviews of dirty rooms, torn bedding and mice.
0
Votes
Dindda
May 22, 2018|
Answer
Response from laceybrookover | Reviewed this property |
I never used so I’m not sure! We did have however a $15 credit to use each day in the store. I did see where the Starbucks coffee was set up though.
1
Vote
Lyncide S
March 19, 2018|
Answer
Response from Jen9966 | Reviewed this property |
When we stayed it was the same price for a double as it’s per room as long as you don’t go over the amount allowed in the room you book.
0
Votes
Room Tips
"I was on the top (34th) floor in a junior suite, having the extra room was pretty awesome and well worth the..."
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"Ask not to be booked near large groups - there are a lot of large groups in this hotel"
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"Always choose a room away from a stairwell or the lifts."
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"Try a different hotel"
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