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Grand Hyatt New York

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Grand Hyatt New York
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8,126 Reviews from our TripAdvisor Community

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Showing 6,482: English reviews
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USA
Reviewed yesterday NEWvia mobile

A big, grand hotel with nice common spaces and good conference facilities but the rooms have seen better days. While a good size with plenty of space to move around and also store your things, the rooms have subtle and not so subtle wear and tear. Outlets that don't always work. Buttons missing on lamps to turn them on or...

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Helpful?
Thank Gerard B
Newcastle, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

When I was ponderingbooking an Airporter coach to take us from JFK to Manhattan, I decided against because the bus would only take us to Grand Central Terminal, which was a '3 minute walk' to the hotel, and despite that being short, I wasn't sure we wouldn't get lost or struggle with our cases or be too tired etc. So...

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Helpful?
2Thank laura j
About Hotel's Favorite Review
Destin
Reviewed 2 days ago NEW

Was pleasantly surprised on how big these rooms are for New York. We splurged (paid $10 more) for superior King room and we were not disappointed. Staff was great, food options were better then expected and open late. Fitness room was excellent and included which was surprising considering caliber. Great location as well!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kristina L
Enterprise, Alabama
Reviewed 2 days ago NEWvia mobile

I visited the hotel with a group of choir students. Location is fantastic for seeing all the sights of midtown or using public transportation. Our room was nice, clean, and didn't include a view. For a hotel of this caliber you would expect better hot water service and a clean shower curtain. Ours smelled like mildew even after I sprayed...

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Helpful?
Thank AmyCovington
Seattle, Washington
Reviewed 2 days ago NEW

The location Grand Hyatt is next to Grand Central Station. Staff in front desk when I arrived was helpful, but on 2nd day the other lady was not really friendly. I would love to stay in Grand Hyatt again for my next trip.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Stephanie J
Mount Laurel, New Jersey
Reviewed 2 days ago NEW

The club never had snacks and breakfast was put away prior to the time allowed. When I had asked the staff why breakfast was being put away early he just responded that it was clean up time. When I asked if I could just have a bagel with cream cheese he responded comeback tomorrow morning.

Review collected in partnership with Hyatt Hotels
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Thank G4240FYkarenl
St. Louis, United States
Reviewed 2 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank 146raynas
Reviewed 3 days ago NEW

Stayed on 12/31/2016 for a night. The front desk staff were nice but the compliments end there. Connected to wifi hoping to finish up work for the year but I only got 780kbps average down while up was 4.61 megs. At that speed I can't sustain go to meetings so work was out of the question. I spoke with the...

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Helpful?
Thank Mike N
GuestExperienceGHNY, Guest Experience Team at Grand Hyatt New York, responded to this review

Dear Mike N, Thank you for taking a moment to share your valuable feedback with us. We regret to hear that your stay at Grand Hyatt New York failed to meet your expectations. The complete satisfaction of our guests is our top priority, and we apologize for the inconvenience regarding our Wi-Fi. At your earliest convenience, please contact us directly...

Boynton Beach, Florida
Reviewed 3 days ago NEW

This was an average experience that could have been so much more. A simple good morning or enjoy your day is a good start. You need to clean the bathrooms. There are so many products available to use.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 811wisamh
Seattle, Washington
Reviewed 3 days ago NEWvia mobile

Overall, I was satisfied when I stayed in Grand Hyatt. On the first day when I arrived in Grand Hyatt Hotel, the lady who worked at check-in counter offered me an upgrade room with additional fee for early check in at 7.30am, so I could take a shower and get some rest for a while. It was a good offer...

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Helpful?
Thank pooh2000-81
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017-8500
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $241 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, Priceline, Hyatt Hotels Corporation and Jetsetter so you can book your Grand Hyatt New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hyatt Hotel New York City
Grand Hotel Hyatt New York
Hotel Hyatt New York
New York City Grand Hyatt Hotel
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#44 Green Hotel in New York City
#189 Luxury Hotel in New York City
#199 Romantic Hotel in New York City
#210 Family Hotel in New York City
#218 Business Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hyatt New York staff and other travelers.
72 questions
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Questions? Get answers from Grand Hyatt New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“upgrade to better room”
 of 5 bubbles 10MariB, 4 days ago | Read review
“stay away -”
  • coverless comforter with stains.....
 of 5 bubbles Bjrem, 1 week ago | Read review
“Stay somewhere else”
 of 5 bubbles BLCMMC, 1 week ago | Read review
“Go for a Deluxe King for the extra space.”
 of 5 bubbles AdeleT649, 1 week ago | Read review
“Ask for a quiet room.”
 of 5 bubbles 89mc, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question