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Hotel Edison Times Square

228 West 47th Street Between Broadway and 8 Avenue, New York City, NY 10036-1401
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Guests1 room, 2 adults, 0 children
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Traveler (3871)
360
Panoramas (10)
Room & Suite (1429)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Built in 1931, Hotel Edison is an architectural art deco masterpiece with a rich history dating back from the moment famed American inventor, Thomas Edison turned on the light at the grand opening of the hotel to playing host to countless notables, to movie and television appearances. Hotel Edison is conveniently situated in the heart of New York City's iconic Times Square, amidst the energy and excitement of the latest in Broadway Theatres, nightlife, fine dining and shopping. The hotel is within steps of Midtown Manhattan's premier business and leisure destinations - Time Warner Center, Rockefeller Center, MoMA and world renown Fifth Avenue Shops.
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Property amenities
Paid private parking nearby
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Taxi service
Business Center with Internet Access
Conference facilities
Public wifi
Paid wifi
Paid internet
Internet
Breakfast available
Breakfast in the room
Vending machine
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Suites
Housekeeping
Safe
VIP room facilities
Iron
Flatscreen TV
Wake-up service / alarm clock
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Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish, Chinese
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
575Restaurantswithin 0.3 miles
254Attractionswithin 0.3 miles
12,686Reviews506Q+A100Room tips
Traveler rating
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Popular mentions
Probably the largest hotel we've stayed in but having a small room. However very clean, great bed, decent bathroom. Room safe and good tv for chilling out time after a hard day's exploring NY. Friendly, helpful staff and great location. Having been left high and dry by our super shuttle service after check out , standing outside with the clock ticking and the great possibility of missing our flight what do we do? The hotel valet's buddy offered to take us to JFK airport in his awesome Chevrolet suv and as he promised after great driving through horrendous NY traffic conditions as well as a guided tour of Queens along the way we managed to check in with only minutes to spare. A very big thank you my friend may all your dreams come true! Never got your name cos of the stressful time, Sorry. Gracias again !!
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Hotel's Favorite
We were only in town for a couple of days, for a wedding. Beautiful hotel, nice room, terrific service (thanks to Juan at the front desk for the great restaurant suggestion [Five Napkins, fantastic hamburgers]. We didn't have tons of time to walk around, so we wound up eating breakfast @ Friedman's, in the hotel, also very nice. The reception was at Bond 45, also in the hotel, also beautiful, incredible, great service, in other words, the optimal New York experience for a stereotypical mid-westerner (Ohioan, actually).
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Response from TheEdison, Guest Relations Manager at Hotel Edison Times Square
Responded May 29, 2019
Dear Fippin, Thank you so much for taking the time to provide us with such a wonderful review of your stay! We are very happy to hear that you had such a fantastic experience with us. Compliments such as yours are one the reasons why we are so encouraged to providing the best service to our guests. I will pass on your kind words to Juan & the other staff members. Thank you for choosing the Edison family, and we look forward to welcoming you back anytime! Best wishes, Jaclyn
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Great location; can easily get to Times Square and all Broadway shows; great dining in the hotel and nearby! Great service; the front desk was very responsive and service was excellent. Great room; size was ok and bathroom was reasonable.
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We took a shuttle to and from the airport and they drop you right at the front door. The hotel is just off Times Square so it's easy to walk to many attractions, food, shopping. There are many theaters in this area so there are plenty of people walking around at night. I liked that our hotel was not on Times Square for the noise and sirens. There is a restaurant in the hotel and entrances on both sides of the hotel which can save you walking around the block.
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So our trip took place in 2017 and at the time we were promised an upgraded room and a free night stay when we next returned so we felt it was fair they tried to resolve, however after 3 emails, phone calls and various other types of contact with no response trying to get them to book this for us I want to share our shambolic stay at Hotel Edison as it’s clear this offer wasn’t genuine and must have been to try and prevent us from sharing our experience. We stayed here from Monday 7th - 13th Aug. My husband had booked this as a surprise trip for my birthday and had booked the Edison as this is where we had stayed for our honeymoon 2 years prior and we love the hotel. Unfortunately our second trip has left us rather disappointed and we are very unlikely to stay here again. When we checked in we were given a "Queen Room" on the 22nd floor which had a bed so small it would not comfortably sleep my 6ft 5 husband and I. Our room at home has a UK double and it is larger that this "Queen" also the plug gave electric shocks, the toilet would not flush properly and there was nowhere to storage suitcases - not ideal for a 6 night holiday! The next morning we were moved rooms and the receptionist was very apologetic saying it was one of the smallest rooms in the hotel!! We then were moved to a room on the 20th floor which was great and just like the queen we had stayed in previously. However, we were bothered throughout the night by people using the ice machine - while I have no issue with this I do think it is unacceptable at 4am as it is so noisy. We were also woken daily at 8am by renovations happening despite there being no notice advising of this work. At one point part of the ceiling fell down seconds after we passed and were waiting at the lift!! The final straw was when we were woken at midnight by a strange creaking sound. My husband sat up in bed and the headboard fell on top of his head!!!! This had been attached with 4 screws and had not correctly been fitted to the wall with plugs. There was also several holes in the wall which suggests the 4 screws had been drilled back in a number of times. I called reception 15 times and it was engaged every time I tried so I ended up having to go down in my pyjamas!! Security were very helpful and attended to my husband and checked we were ok. They wanted us to switch rooms, however I hope you can understand that at midnight the thought of packing our bags for a second time was very unappealing!!! We were also concerned we would end up back in a small room. Then housekeeping came to remove the headboard. We were just settling back to sleep when maintenance came to look at it despite us not having the headboard in our room anymore. Then at 8am 3 members of staff came to look at the problem and again were unaware of the headboard being removed! During that day the headboard was fixed back to the wall, however we were rather disappointed that no one came to check we were happy about things or apologise for the inconvenience. I had hoped to discuss this issue at checkout but we weren't asked how our stay was. I have to say I'm very surprised at the events during our stay as it is not the same standard we expected following our honeymoon stay. My advice is do not stay here!
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Response from TheEdison, Guest Relations Manager at Hotel Edison Times Square
Responded today
Hi there, Thank you for taking the time out of your day to provide us with the feedback from your stay. We take guest feedback very seriously to make improvements for the future. We sincerely apologize for the inconvenience you encountered during your stay with us. I will pass along your comments to my team here to make any necessary improvements accordingly. I am so sorry to hear that you were unhappy with your first room, but I am glad that we were able to accomodate a room move for you. Noise can be an issue at anytime of the day, but should never go under the radar. We have 24-hour security on duty to ensure our guests safety. They are also available to ensure that guests, such as yourself, are comfortable and will detain any type of harsh guest noise. Please know that our staff members are here to make sure that you enjoy every bit of your stay and we wish we had known to assist you at the time. Again, we apologize that you did not enjoy your stay with us. We believe Hotel Edison is better than what you experienced and hope that you will give us another opportunity to show you just like your very first visit with us. Kind regards, Jaclyn
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PRICE RANGE
$176 - $455 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
edison towers times square, edison hotel new york city, edison new york, edison towers time square, edison hotel nyc, hotel edison new york city, edison towers new york, edison towers hotel
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Midtown
NUMBER OF ROOMS
810
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