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The Tuscany - A St Giles Signature Hotel

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120 East 39th Street, New York City, NY 10016-0906
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Room & Suite (347)
Dining (11)

About

#93 of 515 hotels in New York City
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.3
The Tuscany - A St Giles Signature Hotel- emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center that features state-of-the-art exercise equipment. Open 24 hours a day for your convenience. Reserve today and rediscover New York City luxury at The Tuscany.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Concierge
Non-smoking hotel
Doorperson
Laundry service
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Room features
Bathrobes
Desk
Fireplace
Housekeeping
Safe
Flatscreen TV
On-demand movies
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Boutique
Languages Spoken
English, Spanish
2506Reviews54Q+A100Room tips
Traveler rating
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Most Recent
blee8100 wrote a review Mar 2020
Dallas, Texas1 contribution3 helpful votes
The hotel was clean, the staff, was friendly, and the rooms were nice and spacious. I was suprised how spacious the room were considering it's New York. It's a good location as well. Great price for the value.
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Review collected in partnership with this hotel
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Robert Falco, General Manager at The Tuscany - A St Giles Signature Hotel
Responded Mar 18, 2020
Dear blee8100, Thank you for taking the time to leave such wonderful feedback. We're thrilled that you loved our location, service and guest rooms. We truly appreciate your feedback and we’re excited to welcome you back to The Tuscany, St. Giles Signature Hotel. Sincerely, Rob Falco Hotel Manager @StGilesTuscany
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chandrarabeling wrote a review Mar 2020
London, United Kingdom1 contribution3 helpful votes
The rooms are nice and the location is good. However, it is impossible to get hold of anyone. The phone is often not answered, people hardly ever respond to your emails, so, if you need to follow up on something or if something hasnt gone to plan its impossible to resolve.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Robert Falco, General Manager at The Tuscany - A St Giles Signature Hotel
Responded Mar 18, 2020
Dear chandrarabeling, Thank you for taking the time to leave a review here on TripAdvisor. We are happy that you enjoyed our location and spacious guest bedrooms. We are sorry to hear that you find it difficult to get in touch with us, we do have 24 H switchboard coverage for internal and external calls and 24 H Front Desk coverage at the property. We wish this will not stop you to give us the chance to welcome you back to The Tuscany, St. Giles Signature Hotel, in the future. Sincerely, Rob Falco Hotel Manager @StGilesTuscany
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mambo2020 wrote a review Mar 2020
1 contribution3 helpful votes
A comfortable hotel near Grand Central Station, but on quiet street. Comfortable large rooms. The $10 per day mini bar charge is an unnecessary annoyance. It forces you to take bar items you don't need or want to feel you are getting value.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Robert Falco, General Manager at The Tuscany - A St Giles Signature Hotel
Responded Mar 18, 2020
Dear Mambo2020, Thank you for your kind words. We are delighted to hear that you enjoyed your stay with us. The daily $10.00 credit towards the Minibar we believe is a great added value to the Facility Fee, however guests can decided not to take advantage of the credit. We hope to have the chance to welcome you back at The Tuscany, St Giles Signature Hotel in the near future. Sincerely, Rob Falco Hotel Manager @StGilesTuscany
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul C wrote a review Mar 2020
New York City, New York10 contributions21 helpful votes
We were very impressed with the Tuscany. Large comfy rooms, nice lobby,and friendly helpful staff. We will be coming back to this hotel. It is close to everything. Easy walk to Bryant Park and Times Square. The train station is close enough to walk to. The price was right too We loved it.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Robert Falco, General Manager at The Tuscany - A St Giles Signature Hotel
Responded Mar 18, 2020
Dear G2015HMpaulc, Thank you so much for your fantastic review! We're thrilled to hear how much you enjoyed our incredibly spacious rooms, prime location and service. We truly appreciate your feedback and we’re excited to welcome you back at The Tuscany, A St Giles Signature Hotel. Sincerely, Rob Falco Hotel Manager @StGilesTuscany
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alibaroneevents wrote a review Mar 2020
Warwick, New York1 contribution2 helpful votes
The rooms are spacious, clean and quiet! Coffee station in the lobby is great as is the staff. I stayed there for an overnight for a gala I was attending. My assistant and I had plenty of room for our hair and makeup teams to set up. The hotel is centrally located and there is a parking garage across the street. Tip: skip the valet parking and unload in the zone and self park. It will save you $$$ and the front desk will securely hold your luggage while you do so.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Robert Falco, General Manager at The Tuscany - A St Giles Signature Hotel
Responded Mar 18, 2020
Dear alibaroneevents., Thank you so much for your fantastic review! We're thrilled to hear how much you enjoyed our incredibly spacious rooms, prime location, and our state-of-the-art espresso machine that's available for our guests 24/7. We truly appreciate your feedback and we’re excited to welcome you back at The Tuscany, A St Giles Signature Hotel. Sincerely, Rob Falco Hotel Manager @StGilesTuscany
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1stbigappletrip wrote a review Mar 2020
1 contribution1 helpful vote
Tuscany was a great hotel to stay in. I was centrally located in Midtown and I was easily able to get around to see the sights. Shane and the concierge gal were super pleasant and helpful. I'd stop by nightly to check in with them for a chat.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Robert Falco, General Manager at The Tuscany - A St Giles Signature Hotel
Responded Mar 11, 2020
Dear 1stbigappletrip, Thank you for taking the time to leave such wonderful feedback. We're thrilled that you loved our location, service and guest rooms. It's also wonderful to hear that our staff left such a lovely impression on you. I'll be sure to share your kind words with them. We truly appreciate your feedback and we’re excited to welcome you back to The Tuscany, St. Giles Signature Hotel. Sincerely, Rob Falco Hotel Manager @StGilesTuscany
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nationalcustomre2020 wrote a review Mar 2020
1 contribution1 helpful vote
very enjoyable stay. Nice location and clean. Coffee was great, staff was very accommodating as my appointment ran past my reservation and they kindly kept my bags safe for us. Really loved the location as well
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Room Tip: clean room. great coffee
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Robert Falco, General Manager at The Tuscany - A St Giles Signature Hotel
Responded Mar 11, 2020
Dear nationalcustomre2020, Thank you for taking the time to leave such wonderful feedback. We're thrilled that you loved our location, service and guest rooms. We truly appreciate your feedback and we’re excited to welcome you back to The Tuscany, St. Giles Signature Hotel. Sincerely, Rob Falco Hotel Manager @StGilesTuscany
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rdostzadah wrote a review Mar 2020
Toronto, Canada1 contribution1 helpful vote
The hotel was situated at great location, and I paid a great price, which is equivalent to a 2 star hotel. Friendly staff, and the rooms were huge! I would definitely come back when I return to New York City.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Robert Falco, General Manager at The Tuscany - A St Giles Signature Hotel
Responded Mar 11, 2020
Dear rdostzadah, Thank you for your kind words. We are delighted to hear that you enjoyed your stay with us at The Tuscany, St Giles Signature Hotel and look forward to your next visit. Sincerely, Rob Falco Hotel Manager @StGilesTuscany
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Melinda M wrote a review Mar 2020
14 contributions2 helpful votes
The Tuscany was amazing & I highly recommend it. The location was central and the room was huge, comfortable, quiet and clean. Nice and helpful staff and my husband loved the coffee machine in the lobby. This place is a must. Would definitely stay here again - such an awesome deal!
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Robert Falco, General Manager at The Tuscany - A St Giles Signature Hotel
Responded Mar 11, 2020
Dear Melinda M, Thank you for taking the time to leave such wonderful feedback. We're thrilled that you loved our location, service and guest rooms. We truly appreciate your feedback and we’re excited to welcome you back to The Tuscany, St. Giles Signature Hotel. Sincerely, Rob Falco Hotel Manager @StGilesTuscany
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly wrote a review Mar 2020
47 contributions27 helpful votes
We took a girls weekend trip and arrived earlier than check was allotted. We were able to drop our bags off and walked around till able to check in around 3pm. The hotel was clean and very comfortable. The coffee machine downstairs was amazing; it had espresso and other items than just coffee. The room has a bar that they give you a 10 dollar credit a day for free but you have to pay the taxes on the 10 dollars. They do not mention that at check in. My only complaint would be when I got back from walking around the city I asked the front desk for a band aid. The lady said they did not have band aids but called to have one sent to my room. I wanted and never received a band aid so when I called the desk again I was instructed they did not have band aids. I could purchase the 6 dollar first aid kit for one. I find that to be a bit petty; in order to get one band aid I’d have to purchase the whole kit. I feel that band aids should be something a hotel has in stock and available to guest. Especially being a 4+ star hotel.
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Robert Falco, General Manager at The Tuscany - A St Giles Signature Hotel
Responded Mar 11, 2020
Dear KittyKatTraveler, Thank you for taking the time to leave such a nice feedback. We're happy to hear that you loved our location, service and guest rooms. I would like to mention that we do normally have band aids in stock and always available for our guests complimentary. The issue you had has been addressed to the relative department to ensure similar situation does not accrue again in the future. We truly appreciate your feedback and we hope to have the chance to welcome you back to The Tuscany, St. Giles Signature Hotel. Sincerely, Rob Falco Hotel Manager @StGilesTuscany
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$156 - $591 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st. giles - the tuscany new york hotel new york city, w new york city, w hotels the tuscany
LOCATION
United StatesNew YorkNew York CityMurray Hill / Manhattan
NUMBER OF ROOMS
120
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Frequently Asked Questions about The Tuscany - A St Giles Signature Hotel
Which popular attractions are close to The Tuscany - A St Giles Signature Hotel?
Nearby attractions include Grand Central Terminal (0.2 miles), New York Public Library (0.3 miles), and The Escape Game NYC (0.2 miles).
What are some of the property amenities at The Tuscany - A St Giles Signature Hotel?
Some of the more popular amenities offered include free wifi, a fitness center, and dry cleaning.
Which room amenities are available at The Tuscany - A St Giles Signature Hotel?
Top room amenities include a flat screen TV, a desk, and a fireplace.
Is parking available at The Tuscany - A St Giles Signature Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to The Tuscany - A St Giles Signature Hotel?
Conveniently located restaurants include Royal 35 Steakhouse, The Capital Grille, and Momosan Ramen & Sake.
Are there opportunities to exercise at The Tuscany - A St Giles Signature Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Tuscany - A St Giles Signature Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Tuscany - A St Giles Signature Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Tuscany - A St Giles Signature Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.2 miles), World Trade Center Memorial Foundation (3.2 miles), and Hamilton Park (2.5 miles).
Is The Tuscany - A St Giles Signature Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.