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The Carlyle, A Rosewood Hotel

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659 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This place is excellent, especially after work where there is a piano player from 630 to 830. The French Chablis there is wonderful - fresh and clean taste. International, sophisticated and elegant. And the service is impeccable.it is located on the upper Eastside on Madison Avenue and you can stop in there for high tea as well after shopping.

Helpful?
Thank Briggette B
Miami Beach, Florida
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

American Express suggested that my family and I stay at The Carlyle. We had three rooms and stayed three nights. I was quite excited to stay there as I love staying in "authentic" hotels. I HAVE NEVER BEEN SO DISAPPOINTED. This hotel needs to be gutted! It might have been iconic in its day, but it's a modern day dump!!!!... More 

Helpful?
Thank Joanna S
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Dear Joanna, We are incredibly disappointed to hear about your experience at The Carlyle. This is certainly not the way we want our guests to feel during and after a stay with us. We regret to hear we missed several opportunities to ensure anything less than a five star experience. It is our sincere hope to have opportunity to welcome... More 

New York City, New York
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Before moving to NYC the Carlyle was our NY home... so when my granddaughter wanted a "real" afternoon tea it seemed the right choice. The price was in line but the sandwiches tasted of too many hours of refrigeration. the pastries seemed "store bought" and the crowd was a new group of millennials, casually dressed, and drinking too much. Where... More 

Helpful?
Thank DesignNYC
London, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is absolutely fantastic overall, the amenities, layout and service are fantastic, I would advise against ordering room service which is a little dissappointing but otherwise it is just perfect. details such as monogrammed linens are a classic old world touch.

Helpful?
Thank ava w
Novi Sad, Serbia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My parents and I spent one week in July in this iconic history landmark. We occupied two spacious, luxury appointed deluxe rooms, located on the side street and very quiet. Location of hotel is great on very posh Madison avenue, 15 min walk from Plaza hotel. Hotel is elegant and smart, staff is very friendly, bathroom is supplied with nice... More 

Helpful?
Thank kulauzov
Vienna, Austria
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

excellent location,away from times square and the tourist crowds,close to metropolitan-museum,charming interior,absolutely perfect and friendly service,great bar,impeccable housekeeping (nightly turndown service arrived exactly at 6:00pm ,every day),I'll be back!!

Helpful?
Thank Felix G
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

It deserves the money you pay. Central location with all the fashion designers stores nearby. In Luxury Madison Av. Very close to Central Park and the MET. Metro station nearby and a lot of market and grosseries. clean rooms, comfortable beds and many many services will comply with the most demanding requests. Real 5 stars. I Recommend it without second... More 

Helpful?
Thank Maria T
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Dear Maria, Thank you for taking the time to share this excellent review with us as well all fellow travelers! We are delighted to hear that your visit exceeded expectations! We look forward to welcoming you back in the near future. Sincerely, The Carlyle Family More 

Minneapolis, Minnesota
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The Carlysle has seen better days. Our king bed room has a collection of battered 1960's furniture. The wood parquet floor is coming apart covered by a Pier One stained rug. The toilet plugged twice. Dogs barking at evening. You need to call the desk for someone to operate the elevators, every time! The Commons rooms are small and worn.... More 

Helpful?
Thank james w
Columbus
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Some staff are excellent and will go out of their way to accommodate your needs, some are lackluster and some downright rude. This hit or miss attitude makes it hard to enjoy the experience. For the price, there are other options I will use in the future.

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
Thank NRColes
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Thank you for sharing your experience with us. We apologize that there was a lack of follow-through and consistency in the level of hospitality and service throughout your stay. We hope in the future to have the opportunity to redeem ourselves and provide you with an experience more representative of the high standards we hold ourselves to at The Carlyle.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Surround yourself with the elegance of the Upper East Side - from the vibrant culture and elite shopping to the oasis of understated luxury - The Carlyle has become a "home away from home" for sophisticated travelers. Offering a first-class combination of discretion and grace - the 193 rooms and suites feature elegant views of Central Park and Manhattan's skyline. Gracious and romantic formal dining awaits guests in The Carlyle Restaurant while legendary entertainers create the quintessential New York cabaret experience in the famed Café Carlyle.Step outside the elegant marble lobby and into a new level of sophistication. The Carlyle, A Rosewood Hotel is surrounded by galleries and designer boutiques on New York's posh Madison Avenue. Blocks from the Metropolitan Museum of Art, the Guggenheim, the Whitney and the Frick, the hotel is within easy reach of what is commonly referred to as "Museum Mile." ... more   less 

Additional Information about The Carlyle, A Rosewood Hotel

Address: 35 E 76th St, New York City, NY 10021-1827
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $478 - $1,064 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Carlyle, A Rosewood Hotel 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Carlyle a Rosewood Hotel
The Carlyle a Rosewood Hotel
Hotel Style:
#34 Spa Hotel in New York City
#97 Romantic Hotel in New York City
#119 Family Hotel in New York City
#157 Business Hotel in New York City
#161 Luxury Hotel in New York City
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