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The Carlyle, A Rosewood Hotel

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674 Reviews from our TripAdvisor Community

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Showing 606: English reviews
New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Carlyle is a legendary hotel and it should be. Not just for its storied history, but because the bones of the place are phenomenal. Elegant understated design, gorgeous interiors in the common rooms and a culture of great service. As a frequent business traveler (often at the higher end hotels), I have in recent years been disappointed by visits... More 

Helpful?
Thank DrewFromNY
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Dear Drew, Thank you for taking the time to share your experience and feedback on your last few stays with us. We are glad to hear that you have continued to enjoy your accommodations, as well as breakfasts in our Restaurant and evenings in the Café and Bar. We do however regret to hear that the quality you have encountered... More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I spent four nights at this great hotel in August. The hotel is exactly as the pictures show. The reception staff were really helpful and check in was problem free. My suite was on the fifth floor and was clean and had original features, which was great.The room was cleaned every day to a very high standard. Unlike other hotels... More 

Helpful?
Thank Gary P
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Dear Mr. Gary P, We would like to sincerely thank you for the kind words and for staying with us recently. It was a pleasure having you with us, and we look forward to welcoming you back to The Carlyle in the not so distant future. Sincerely yours, The Carlyle Family More 

Boston
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Carlyle Hotel has become a special place for my little son especially as he has been going there during our weekend escapades to NYC. The hotel has an elegant old world charm and has had many notable residents and guests. The staff will ensure your needs are met and were so kind to welcome my son with little candy... More 

Helpful?
Thank MmeCorvez
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Dear Ms. Corvez, We would like to sincerely thank you for your kind words and for staying with us recently. We are thrilled to hear you had an unforgettable time at our hotel and enjoyed our amenities, services and atmosphere. It was a pleasure having you with us, and we look forward to welcoming you back to The Carlyle in... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

A 5 star price with a 2 star experience. Lipstick on a pig. The elevator attendant with the white gloves....really? After a long day traveling, shirt and tie for the dining room! This is an awful lot of money for a hotel that is hardly one to remember. What a let down. Not great.

Helpful?
1 Thank Peperd
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Thank you for taking the time to share your experience and feedback on your recent stay with us. We deeply regret to hear that your time at The Carlyle was such a let down. Of course we would hope none of our guests would leave feeling this way. We will reach out to you directly as it is of the... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I have wanted to stay at this NYC institution for a long time every time I visit NYC. Plus I had stayed at the rosewood London and absolutely loved everything about it and wanted to try its sister hotel in NYC. It has a great ambience by these were my sore points: -really slow wait for elevators but I know... More 

Helpful?
Thank Nicole C
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Dear Nicole C, We would like to sincerely thank you for your feedback and for staying with us recently. While we are thrilled to hear you enjoyed the atmosphere at our Bar and our breakfast, we are disappointed to hear about your experience with the mini bar. Our Food and Beverage team has been informed about this incident and will... More 

Los Angeles, California
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We booked the hotel thru Centurion and were delighted with our upgrade thanks to the front desk, but after we decided to extend there was a lot of confusion and disappointment in the allocation of our new rooms. We were taken to a room which was flooded and were treated rather insensitively despite taking two rooms for eight nights. We... More 

Helpful?
Thank simseb2015
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Thank you for taking the time to share your experience with us. It is our understanding that you have been in extensive contact with our Front Desk and Managerial team throughout the course of your stay and that you will be meeting with our Director of Operations this afternoon. We hope you are able to resolve the issues at hand... More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This place is living off its past glory We've stayed here for the past few years and each visit the suites are in greater need of attention And old woman that needs a terrific plastic surgeon Maybe even more! Internal surgery as well Paint chipped Door handles in rooms lose or off completely Carpets dirty Lights not working Air conditioning... More 

Helpful?
Thank Wendy M
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Dear Wendy, Thank you for taking the time to share your experience and feedback on your recent stay with us. We are regret to hear that we missed several opportunities to ensure your that your interactions with our associates were befitting a luxury hotel and that your accommodations were disappointing. It is of the utmost importance for us to discuss... More 

Reading, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have visited New York on a number of occasions and decided to stay on the Upper East side. The location was fantastic and enjoyed walking in central park every morning and listening to amazing jazz in the evening. The hotel staff are extremely friendly and nothing is too much trouble I would definitely stay in this hotel again.

Helpful?
Thank Chilli99_12
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Thank you for taking the time to share your experience with us here at The Carlyle. We love our location too ;) It was our absolute pleasure to have you and we certainly hope to welcome you back in the near future. Sincerely, The Carlyle Family More 

Los Angeles CA
Level Contributor
145 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 697 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After my first stay at the Carlyle last summer, I decided to give it another try. This year's stay was better by half a star. A few niggles prevented a full five star rating, but the hotel is still quite lovely and I would gladly return. Last year's stay was probably predestined to not be excellent. I booked through a... More 

Helpful?
2 Thank pillowsofwanderlust
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Thank you for taking the time to share this extensive and detailed review of your stay with us as well as fellow travelers! We apologize for the inconveniences regarding the elevators- they are in a state of renovation and we appreciate your patronage throughout the process! We are delighted to know that the location was to your liking and that... More 

murrayhill
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a hotel that feels like home in a luxurious apartment in the Upper East Side, with amazing (though very high priced) breakfast, friendly doormen, elevator operators as in another era, and some rooms with amazing views. At its worst, with bad rooms (and there are some), or with work going on next door (there always seems to be... More 

Helpful?
Thank murrayhiller
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Thank you for taking the time to share your experience with us as well as fellow travelers! We appreciate your patronage over the years. We apologize for any inconveniences our renovations may have caused on this or any previous stay. Our primary objective is to cultivate the most relaxing possible environment for our guests and hopefully that has been the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Surround yourself with the elegance of the Upper East Side - from the vibrant culture and elite shopping to the oasis of understated luxury - The Carlyle has become a "home away from home" for sophisticated travelers. Offering a first-class combination of discretion and grace - the 193 rooms and suites feature elegant views of Central Park and Manhattan's skyline. Gracious and romantic formal dining awaits guests in The Carlyle Restaurant while legendary entertainers create the quintessential New York cabaret experience in the famed Café Carlyle.Step outside the elegant marble lobby and into a new level of sophistication. The Carlyle, A Rosewood Hotel is surrounded by galleries and designer boutiques on New York's posh Madison Avenue. Blocks from the Metropolitan Museum of Art, the Guggenheim, the Whitney and the Frick, the hotel is within easy reach of what is commonly referred to as "Museum Mile." ... more   less 

Additional Information about The Carlyle, A Rosewood Hotel

Address: 35 E 76th St, New York City, NY 10021-1827
Location: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $438 - $1,153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Carlyle, A Rosewood Hotel 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Carlyle a Rosewood Hotel
The Carlyle a Rosewood Hotel
Hotel Style:
#34 Spa Hotel in New York City
#97 Romantic Hotel in New York City
#119 Family Hotel in New York City
#157 Business Hotel in New York City
#169 Luxury Hotel in New York City
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