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35 E 76th St, New York City, NY 10021-1827
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Traveler (20)
Room & Suite (41)
Dining (9)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Carlyle, A Rosewood Hotel
Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#382 of 539 in New York City
Location
4.8
Cleanliness
4.9
Service
4.6
Value
3.9
Travelers' Choice
Located on Madison Avenue, The Carlyle is emblematic of the New York experience. The location offers a wealth of museums, galleries, upscale shops and Central Park within a pleasant walking distance.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Sauna
Restaurant
Breakfast available
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Safe
Laptop safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
English
Hotel links
Special Offer:Exclusive Offers - Click here to book

Location

Full view
100Great for walkers
Grade: 100 out of 100
72Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
59Reviews0Q+A18Room tips
Traveler rating
  • 39
  • 7
  • 5
  • 5
  • 3
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
murrayhiller wrote a review May 19
Cambridge, Massachusetts145 contributions115 helpful votes
This vorable hotel has had its ups and downs, with some rooms renovated beautifully and others still untouched, but all in all, with its beautiful bar, its perfect location, its exceptional service, and its great views, plus almost needless to say, its remarkable heritage, this remains my hotel of choice. Prices for everything are steep, but then so are they in many other luxury hotels in New York. And if you can post the feel of a home away from home as does this establishment.
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Date of stay: May 2022
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Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 2 days ago
Hello, Thank you for your thoughtful response. We are so glad that you feel at home with us at The Carlyle. The Carlyle Family strives for excellence, so your feedback has been recorded and will be used to improve. We look forward to hopefully welcoming you back to your Upper East Side home away from home very soon.
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Khristian H wrote a review Nov 2021
Buckingham, Pennsylvania19 contributions39 helpful votes
Hotel's Favorite
The Carlyle has become our home away from home when visiting the City. The Staff, and the renovated property are outstanding. The level of service and VIP treatment adds a real touch of class. It was nice to see the hotel opening up the restaurant Dowlings and Bemelmans Bar both were amazing as always. Can’t go wrong staying at the Carlyle!
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Date of stay: November 2021Trip type: Traveled
Room Tip: If you book suites it seems the larger floor-plans are actually on the lower floors so if square...
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2 Helpful votes
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Response from Anthony McHale, General Manager at The Carlyle, A Rosewood Hotel
Responded Nov 15, 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. I will be sure to share your kind words with the team! It was our pleasure to have you in house and we look forward to welcoming you back again very soon. Wishing you all the best!
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christine W wrote a review May 18
2 contributions
The staff was very personable and lovely, but the room, 2101, needs a serious upgrade! Carpet frayed throughout room, paint cracking and pealing, and furniture and bathroom also in need of renovations. Certainly question the overpricing of my stay, but I guess it’s because of the Carlyle name.
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Date of stay: May 2022Trip type: Traveled
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Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 3 days ago
Hello, Thank you for your review. We sincerely apologize for your less than perfect stay at The Carlyle. We work hard to ensure an enjoyable guest experience, and it is clear in this case that we fell short. Your notes regarding 2101 have been recorded and will be used to improve. If you give us a chance to earn back your trust, we will do everything in our power to deliver an exceptional Carlyle Experience. Please reach out to thecarlyle@rosewoodhotels.com if you would like to further provide information on your desired room type. Again, we so appreciate your useful feedback and wish you all the best.
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FarAway773202 wrote a review May 17
2 contributions1 helpful vote
Every one on staff in all capacities could not have been nicer or more helpful. Amazing! Our room 1202 was fabulous and would love to stay in it again and will surely be back. So glad the Cafe is back and Bemelman's was great. glad you are now giving priority to hotel guests. We were celebrating at the Carlyle after our wedding. Thanks for making it a great time!
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Date of stay: May 2022
Value
Cleanliness
Service
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Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 3 days ago
Hello, Thank you for your wonderful review of our hotel. We feel honored to have been able to play a part in making your wedding day a memorable one. We look forward to hopefully welcoming you back very soon!
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Gianfranco M wrote a review May 16
2 contributions
Has been one of the most outstanding trip in NYC! the staff at the hotel has been superb! always available.. the room was just stunning and the new renovation extremely sophisticated really the place to be
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Date of stay: April 2022
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Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 6 days ago
Hello, Thank you for your wonderful review! We are so glad to hear that you enjoyed your stay and our recent renovation. We look forward to hopefully welcoming you back very soon.
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Lexingtonhammer wrote a review May 11
Lexington, Kentucky7 contributions2 helpful votes
Our stay at the Carlyle was spectacular as always. However, it was particularly special in this case as we made reservations to celebrate my birthday, only to realize it was MET Gala weekend. Not to worry, Sonal worked her magic as always and was able to find terrific rooms for my wife and I, along with two other couples. Braye and I were happy to introduce the magic of the Carlyle to our friends- who now understand what we have been telling them about the special place on 76th & Madison. We look forward to coming back again in a few months!
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
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Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 1 week ago
Hello, Thank you for your wonderful review. We are delighted to hear that you enjoyed your birthday celebration at The Carlyle. Our team will make sure to pass along your kind words to Sonal and the rest of The Carlyle staff. We look forward to hopefully welcoming you back very soon!
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Sven wrote a review May 8
Bangkok, Thailand1 contribution3 helpful votes
Horrible Service. One person at front desk during all our stay. Even for met gala huge lines. No greeting, no welcome, no how was your travel, no information given where the bar, breakfast is. No welcome card, no amenities. Do not disturb sign ignored twice, empty beer bottles not taken away, no re-filled. Folio not send as promised, no personal touch. They didn’t ask us if we like to have help with the luggage. Coming back from dinner, having a nightcap we have been all charged 35 usd for using the bar. This hotel is a total joke.
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Date of stay: May 2022Trip type: Traveled
2 Helpful votes
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Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 1 week ago
Hello, Thank you for your review. We are so sorry to hear that you had a less than perfect stay at The Carlyle. As noted in your direct hotel review, one of our managers will be reaching out shortly to discuss your stay. Thank you again for your feedback - it has been taken into account and used to improve.
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Scott B wrote a review Apr 2022
4 contributions
No words to describe how perfect this hotel is in every way. We seek out 5star hotels whenever we possibly can and this property stands alone in personality and overall excellence. We chose the Carlyle because we had watched the documentary and commented that the next couples trip to NYC we would stay there. It truly lived up to everything in the film, and more!
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip: our room on the 3rd floor was very quiet
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Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 3 weeks ago
Hello, Thank you so much for your kind review. We are so glad that you enjoyed your stay! Our team is so looking forward to welcoming you back very soon.
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seligson wrote a review Apr 2022
Los Osos, California, United States13 contributions15 helpful votes
Having stayed at the Carlyle for almost 40 years, I was looking forward to spending Easter with my daughter , who was also celebrating her birthday. I booked a superior suite, which from the picture on the website looked exactly like the room we had in 2019. However, it was not the same, so I questioned the discrepancy, and was told that room was a Carlyle suite and would be $400 more. I was already at a high rate and on the American Express platinum program which generally provides an upgrade if available. Eventually, Claudia, the night manager found a similar room, that had not been renovated yet, which we like much more. Not as nice a view, and no coffee pot, and no lotions, but eventually that was rectified. The Carlyle is still the grande dame of NYC, and in spite of the changes, it is still a lovely hotel. No more elevator operators, or buffet breakfast, but Bemelmans Bar is wonderful, and the staff incredible. I particularly want to applaud Claudia, Dimitri, Bemelmans manager, and Roger who never left us thirsty. Also great service from David and the concierge desk. Everyone at the hotel made us feel comfortable and welcome. Its not quite what it used to be, but still has great charm and ambience. Thank you to the entire staff!!!
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Date of stay: April 2022
Rooms
Location
Service
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Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 3 weeks ago
Hello, Thank you for your review of the hotel We are so glad that you overall enjoyed your stay. On behalf of the entire Carlyle Family, we are so sorry to hear that your stay was not absolutely perfect. We will make sure to pass your notes along to the rest of your team and use this feedback to improve. We hope to welcome you back soon and thank you again for taking the time to provide us with your valued feedback.
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Caroline wrote a review Apr 2022
London, United Kingdom13 contributions1 helpful vote
The Carlyle is pure heaven from the moment you walk in- from the very welcoming doormen and front desk staff to everything else! David the Concierge is amazing, totally on top of every request and he sends printed booking confirmations to your room straight away - he found the best theatre tickets, best tables in restaurants, and top limo services- in addition, a smart hotel car will take you on short trips if it is available. The room was perfect, quiet, spotlessly clean, very comfortable bed, duvet and feather pillows, lots of fluffy towels, and easy to reach plugs for computers. Great housekeeping and turn down service. Temperature in my room dropped at night (unusually cold weather in April) and a fan heater was brought up within minutes, warmed me up straight away. Telephones are answered straight away, by a very polite and helpful team. Iconic bar with fabulous live music, delicious drinks and top service- a beautiful room, full of style and atmosphere. Restaurant is amazing too, proper old school level of excellence. Room service arrives quickly and beautifully presented. Love every aspect of The Carlyle- it is beyond fabulous!
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Date of stay: April 2022Trip type: Traveled
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Response from Mustafa Sukkar, Guest Services / Front Office at The Carlyle, A Rosewood Hotel
Responded 4 weeks ago
Hello, Thank you for your wonderful review! We are so glad that you enjoyed your experience at The Carlyle and appreciate you taking the time to write such thoughtful feedback. Our team will make sure to pass along your kind words to David and the rest of our staff. We are so looking forward to hopefully welcoming you back in the near future!
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Previous
PRICE RANGE
$1,078 - $1,490 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlyle a rosewood hotel, the carlyle a rosewood hotel
LOCATION
United StatesNew YorkNew York CityUpper East Side / Manhattan
NUMBER OF ROOMS
189
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Frequently Asked Questions about The Carlyle, A Rosewood Hotel
Which popular attractions are close to The Carlyle, A Rosewood Hotel?
Nearby attractions include Alice in Wonderland Statue (0.2 miles), The Met Breuer (0.08 miles), and Bemelman's Bar at The Carlyle (0.01 miles).
What are some of the property amenities at The Carlyle, A Rosewood Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Carlyle, A Rosewood Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Carlyle, A Rosewood Hotel?
Yes, parking is available to guests.
What are some restaurants close to The Carlyle, A Rosewood Hotel?
Conveniently located restaurants include Bemelmans Bar, Laduree, and Cafe Boulud.
Are there opportunities to exercise at The Carlyle, A Rosewood Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Does The Carlyle, A Rosewood Hotel have airport transportation?
Yes, The Carlyle, A Rosewood Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Carlyle, A Rosewood Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Carlyle, A Rosewood Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Carlyle, A Rosewood Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Carlyle, A Rosewood Hotel?
Many travelers enjoy visiting Hamilton Park (2.9 miles), Theodore Roosevelt Birthplace National Historic Site (2.8 miles), and Irish Hunger Memorial (5.0 miles).