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Heritage Hotel New York City

813 reviews
Traveler (208)
Room & Suite (87)
Dining (8)
  • Excellent16%
  • Very good45%
  • Average25%
  • Poor8%
  • Terrible6%
Travelers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Laundry Service
2.5 Star Hotel
All hotel details
Jan 28Jan 29
1 room, 2 adults, 0 children
Standard Room
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Free Cancellation
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Reviews (813)Write a Review
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All reviewsflatiron buildingcomfort innmadison square parkthe flat iron buildinggreat locationnew yorkchelsea areatriple roomaround the cornerfamily roomshake shackfree breakfasthotel roombagelstiny bathroomwould stay here againtimes square
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11 - 15 of 561 reviews
Reviewed October 17, 2017

This is an older hotel with modest updates. It's in a great location just steps away from Flatiron, close to eateries, a park, and the subway. The lobby is modest but clean and comfortable. Two small elevators are available. Ice is available just outside the...More

2  Thank dpguin
Response from Managementgm, General Manager at Heritage Hotel New York CityResponded October 19, 2017

Thank you very much for your meticulous feedback. I am sure future guests will find it very helpful. It’s always such a joy for us to read such great feedback from our guests! I am delighted that you found our facilities, location and service met...More

Reviewed October 16, 2017

Rooms are small, old and dark. Hotel profits from a great location, half a block away from Madison Square Park. Breakfast was a very pleasant surprise, but overall I wouldn't recommend this for other reason than the one I had, was the last decent priced...More

Thank sbrusi
Response from Managementgm, General Manager at Heritage Hotel New York CityResponded October 17, 2017

Thank you for taking the time to provide feedback following your recent stay with us. Many thanks for highlighting our marvelous location. However, I was sorry to read that you were disappointed with the size of your allocated guest room. Like many of New York...More

Reviewed October 7, 2017

Well, I am 80 years old and did return to NY and this hotel. I came in from Las Vegas where many years ago I was in the Hotel and Casino business. I enjoyed the stay. I was here for 8 days. This Hotel is...More

3  Thank WaltersLV
Response from Managementgm, General Manager at Heritage Hotel New York CityResponded October 9, 2017

Let me start by saying congratulations on your 80th birthday. What a pleasure and great honor it was to meet you again during your stay with us. The team joins me in sending you our very best wishes and the finest of health. "The front...More

Reviewed October 5, 2017

The room was a good place to lay down and relax, they had a tv, a cute bathroom, Location was ideal, walking distance to everything to where we wanted to be, there was a small food area court with a lot of different types of...More

Thank NorthernLights P
Response from Managementgm, General Manager at Heritage Hotel New York CityResponded October 6, 2017

Thank you for your kind words and praises regarding your recent stay at The Heritage Hotel. Customer care is very important to us and our daily mission is to make sure that our guests have a memorable stay while feeling welcome and comfortable at all...More

Reviewed October 4, 2017

The hotel was old and in need of some updates. The room I had was very small. Pretty much just a bed and a tiny tiny bathroom. Not uncommon in NYC though. I'm sure they have bigger rooms so if I were to come with...More

Thank kchawk
Response from Managementgm, General Manager at Heritage Hotel New York CityResponded October 6, 2017

Thank you for taking the time to share this review of your stay at The Heritage Hotel. We like to think of The Heritage Hotel as a ‘home away from home’, so naturally, I was delighted to learn that you had a great experience with...More

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Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Price range
$109 - $332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
$109 - $332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (208)
Room & Suite (87)
Dining (8)
Hotel & Grounds (121)
Bathroom (16)
Family and Play Areas (2)
Business Center & Event Rooms (2)
Flatiron District
Offering many of the city’s best restaurants and shops
set amid classic New York architecture, the Flatiron
District is no longer under the tourist radar. At 23rd
Street is the famous triangular Flatiron Building,
which makes a good picture no matter what angle you
photograph it from. Be sure to look up at the elegant
architecture as you stroll the streets - much of this
neighborhood is part of a historic district that was
Questions & Answers
Ask a question
Wendy C
October 22, 2017|
AnswerShow all 5 answers
Response from Managementgm | Property representative |
The hotel does not have a garage but there is a garage on the next street which offers discounted rates for our guests. The garage is: iPark 55 West 26th Street, New York, NY 10001 Between 6th Ave... More
Matthew S
July 22, 2017|
AnswerShow all 7 answers
Response from tedster1969 | Reviewed this property |
No additional resort fee
Robin M
April 18, 2017|
AnswerShow all 4 answers
Response from Managementgm | Property representative |
Dear Robin, I would recommend the large room with two double beds and a sofa. This a big room for a New York hotel. If you are spending a lot of time in the room and have many bags this would be ideal for you. We have... More
Room Tips
"the elevator is slow and there's no view to gain so ask for a low floor"
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"Our room, 1008 faced the back, was very quiet, no trafic noise."
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"I stay in a room on the higher floors t avoid the city noise."
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"Do Not Book Here, It Will Ruin Your Trip"
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