6 Columbus - Central Park Hotel
308 W 58th St 6 Columbus, New York City, NY 10019-1804
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About
#339 of 539 hotels in New York City
Location
4.7
Cleanliness
4.3
Service
4.2
Value
3.8
Downtown chic comes to bustling Midtown Manhattan at 6 Columbus. Providing a sophisticated retro escape, the hotel's soothing color palette provides a feeling of tranquility. Teak and chrome furnishings compose a look inspired by the 1960's modernist decor with a 21st century sensibility, as imagined by designer Steven Scarloff. Steps from Columbus Circle and Central Park, the eighty eight room hotel includes sixteen stunning suites. Artwork by Guy Bourdin adorns the walls of all guestrooms. With uniforms designed by Theory, 6 Columbus drops downtown edge into the center of uptown Manhattan. Blue Ribbon Sushi Bar and Grill, located off the lobby, serves Japanese cuisine and classic grill favorites for breakfast, lunch and dinner. Guests and members can enjoy access to Above 6, an exclusive indoor/outdoor rooftop lounge, overlooking Central Park.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Babysitting
Taxi service
Massage
Rooftop terrace
Parking garage
Wifi
Paid wifi
Restaurant
Breakfast in the room
Special diet menus
Rooftop bar
Baggage storage
Concierge
Newspaper
Shops
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Fireplace
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Languages Spoken
English, Russian, Spanish, Chinese and 2 more
Location
100Great for walkers
Grade: 100 out of 100
278Restaurantswithin 0.3 miles
86Attractionswithin 0.3 miles
308 W 58th St 6 Columbus, New York City, NY 10019-1804
Getting there
59th St – Columbus CircleNew York City Subway2 min
59th St – Columbus CircleNew York City Subway3 min
Rental CarsSee rental cars from $39/day
See what other travelers are saying
- a tourist oMunich, Germany2 contributionsContented and satisfiedContented and satisfied I stayed here on two occasions in February 2020. The location is across the street from the subway and near Cultural landmarks like Lincoln center and Carnegie Hall. easy to get to from JFK. My room was quiet, the bathroom floor heated and I could open the windows to get a breath of fresh air. Front desk staff cooperative, helpful and obliging. In particular Melody displayed a high level of professionalism. Wally, Chris and Carlos were all warm and welcoming. The price was right. I would stay here again in a heartbeat and recommend it to other travelers.I’m so glad you enjoyed your stay with and sincerely appreciate the kind review. Thank you for sharing your experience with us. I do hope you will visit with us again soon. Please stay safe and healthy.Written November 11, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: February 2020Written February 25, 2020
- Ana M.1 contributionGreat location and amazing staff!This is our first family vacation in NYC and this location was very convenient for us with a shopping center and subway station right across the street. Our room was very neat and clean every time we arrived back to our suite from exploring the city. The staff was very friendly and accommodating. Coming from a small town in Maryland, we were not used to the hustle and bustle of the city, but the hotel’s staff was very helpful with guiding us through everything from parking to restaurant recommendations. A special thanks to the hotel’s very helpful staff, especially Nadia, Nicole, Melody, Victor and the rest of the team. You all made our stay a very pleasant one! We will definitely be back and recommend 6 COLUMBUS HOTEL to our friends!Date of stay: January 2020Traveled with familyWritten January 4, 2020
- MsAmandaGreeneLos Angeles, California24 contributionsBoutique hotel near Central Park and a patio too!I don't like to get lost in a huge hotel when I visit a big city, so I truly enjoyed the personalized service, exquisite spacious room and patio around the corner from Central Park and steps from Columbus Circle. This gem is a find. Can't wait to go back in the Spring. The snow covered patio was a delight and we were able to have a snow ball fight with clean fresh white NYC snow.Date of stay: November 2019Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Perfect location. Starbucks to the left, bagels to the right and pizza on the corner. We where one block from central park. Had a wonderful and safe time in NYC. Everyone was friendly and helpful.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: The rooms are small, but perfect because you are not inside for long. Great location!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Charged a smoking fee despite not smoking in the room whatsoever. When we reached out to the hotel, they claimed their head house keeper was on another floor, and it was their call. It’s been several days and we have yet to hear back from the hotel. Just do yourself a favor and stay somewhere else.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The bed was comfortable, but there was no top sheet? Just the comforter. The guest has to assume...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Going out on a limb and leaving this review after only the 1st night of our stay (out of 3). This is the most convenient location you can get in Manhattan if you are planning on getting out to see several different areas during your stay. There are lots of hotels in close proximity to a subway stop, but this one is right on top of the 59 St-Columbus Circle station, which gives you the most direct routes in any direction. Walk out the front door of this hotel and literally right across the street (you really don’t even need to go to the corner to cross) is an escalator(!) drop to the A, B, C, D, 1, 2 and 3 subway lines. Those lines will take you directly to just about any spot you want to go. I can’t tell you how great it is to get off the subway after an outing and the hotel door is right there. Also, it is located directly across Columbus Circle from Central Park (the best part of the city). And this is literally next door to a Starbucks and a Walgreens convenience store/pharmacy, just around the corner is a great pastry shop, and within a block are several other breakfast/coffee options and a CVS. The staff has been great, they were able to store my luggage when I arrived earlier than expected, well before checkin. The rooms are nice and clean and I’ve never had a hotel in this town with good water pressure until now. Tip: the subway system in the city is incredible, take advantage of it. Use your Maps app for directions, update settings to Transit/Subway, it tells you exactly which subway drop to walk to and which line to get on.…
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Date of stay: July 2023Trip type: Traveled with family
Room Tip: Not every room can have a view, lots of widows will face other buildings. And every street has...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at 6 Columbus - Central Park Hotel
Responded Jul 28, 2023
Dear TexRangers, I wanted to take a moment to personally thank you for your wonderful review. Your feedback means a lot to us, and we are delighted to hear about your positive experience during your stay at our establishment. It brings us immense joy to know that you found the location convenient and that you had the opportunity to explore New York City using the subway system. We take great pride in offering our guests a convenient and accessible experience, and we're thrilled that it added value to your stay. At 6 Columbus Hotel, we strive to provide exceptional service and create memorable experiences for all our guests. Your kind words and appreciation motivate us to continue delivering the best service possible. We genuinely value your patronage, and I want to extend an invitation to you to return and stay with us again in the near future. Our team would be more than happy to welcome you back and ensure your next visit is even more enjoyable. If you have any further comments or suggestions, please feel free to share them with us. Your insights help us improve our services continually. Once again, thank you for choosing 6 Columbus for your stay, and we look forward to the pleasure of hosting you again soon. Best regards, Donna Kopij
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I never write reviews for hotels I have stayed at for business, because quite frankly I normally never want to give them a second thought after I walk out the door, but since I did spend the first night of my stay at 6 Columbus for pleasure I guess this isn't breaking my rules, plus this place deserves and has earned the best review I could possibly give. Even before I got to the hotel I was impressed as I had to call three times prior to my arrival for different reasons. 1. To extend my business trip for one extra day to stay there to visit with friends. 2. To ask for an empty refrigerator in my room 3. To ask some other random question I can't quite recall I have to admit that when a coworker recommended that this be the hotel we stay at for a conference in the city I was very suspect, but I am also a pessimist, and I dislike said coworker with the heat of a thousand suns, BUT by the time I arrived I was feeling better as each time I called the hotel (sorry about all the calls, btw) I spoke to a different person who was equally capable, knowledgable, polite, helpful, professional, etc. When I arrived Saturday afternoon I was greeted by an equally professional and polite person at the desk who offered to store my luggage while I waited for my room to be ready. I opted to hold on to my luggage and get a bite to eat and a drink at the attached Blue Ribbon Sushi Bar, and the gentleman who greeted me said he would alert me when my room was ready. I hardly had time to drink a cocktail and eat a few bites of a kale salad when he approached me and told me my room was ready for me, two hours before the official check-in time. YES the lobby is quite dark, but who cares. The elevators are quick (if a bit tiny) and took me to my room on the 9th floor. YES the room is tiny. I am from NYC. I have stayed in many rooms in NYC and at this price point and this location if you are expecting anything large you should not be in NYC. The room may be small but it was more well appointed than many luxury and boutique hotels I have stayed at for pleasure. 1. fully stocked wet bar that was actually empty the way I asked for it to be! They listened to me! I was seen. 2. Spotless. Everything was spotless. 3. The bathroom is actually quite pretty. I took a picture of the tiles as an idea for our bathrooms when we renovate them next. Slight complaint: The sink is weird. Not small thank God, but I stayed there for 4 days and me and a friend I had to the room just could not figure it quite out properly. Other than that the bathroom is great! Again, small but great. I do wish it had a tub and not just a shower, but this is NYC there is a lot more to do than take a bath in your hotel room. 4. Bed small but comfortable. Pillows could have been a bit firmer, but there were four of them plus a small decorative one that made it comfy to sleep on. 5. QUIET. Almost the most important thing for me in a hotel, and one of the hardest things to find in a hotel. In midtown this hotel was quiet day and night. I slept like a baby every night and was never awoken by anything coming from outside. 6. Maid service is amazing. I left my room for about 20 minutes one day and by the time I came back my room was as spotless as if I had just arrived including fresh linens. 7. Without exception, and including the attached restaurant every single person I dealt with was of a caliber you hardly every find in a Four Seasons. I can't explain how hard it is to find people working at a hotel who actually not only act and speak like they know what they are doing, but actually do it, and do it as if they themselves owned the hotel. 8. The hotel has a 48 hour cancellation policy, but I needed to get work done that I could not do from my hotel so my boss asked me if I could check to see if I could check-out a day early. It was less than 24 hours notice and with a smile the answer was absolutely. They let me shorten my stay by one day with no penalty. 9. When I checked out I was asked if I wanted a car. I don't think that happens very often now, and again the person who checked me out just was more professional than most people I have encountered at a hotel. Overall, I could probably keep writing for a while and still leave a lot of things that make this hotel great out, but I simply cannot thank them enough for making a (mostly) business trip be a very great experience. Without exception everyone who works in this hotel is top notch and I hope they get treated the way they deserve and have earned. THANK YOU! Now a word of caution: IF for some reason you are looking for a big luxurious room with a great view do not stay in the basic "pod" that I stayed in (room 92). The view is of an air shaft (again, who cares, you are in NYC, go OUT!). Really be reasonable and know what NYC is about. …
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: If you want a room that isn't small don't get a pod, and don't expect a great view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at 6 Columbus - Central Park Hotel
Responded Jul 28, 2023
We are beyond grateful for the incredible review you left for us! Your kind words have brightened our day, and we can't thank you enough for taking the time to share your positive experience with 6 Columbus. It brings us immense joy to know that your stay with us was nothing short of amazing. Hearing that you were pleased with our services warms our hearts and reaffirms our commitment to delivering exceptional hospitality to each and every guest. Your satisfaction is our ultimate reward, and your feedback motivates us to continuously improve and strive for excellence. We take great pride in creating a memorable and delightful environment for all our guests, and we are thrilled that we succeeded in doing so during your stay. Whether it be for business or pleasure, we wholeheartedly look forward to the opportunity to welcome you back to 6 Columbus. Your presence is truly valued, and we can't wait to extend our warm hospitality to you once again. If there is anything specific you would like us to arrange or prepare for your next visit, please do not hesitate to let us know. Your comfort and enjoyment are our top priorities, and we will go the extra mile to ensure your stay is even more remarkable. Once again, thank you for choosing 6 Columbus, and thank you for sharing your positive thoughts with us. We are deeply grateful for your support and hope to see you again soon! Warmest regards, Donna Kopij
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveling for business i booked a room for 1 night . I was moving from another hotel that was close by because i had to extend my trip by another day . The 6 seemed easy i could just walk over . I called earlier that morning requesting a early check in. (1:30pm) .i was told no at first but i would be put in a cue . I said ok . When finishing work i checked out of my other hotel at 1:30 and figured I’d walk over and check the status of the room and just leave my bags if necessary. When i arrived the from desk agent told me he could check me in . He gave me the room 26 . I go to the room and my view right out side the window is a huge air conditioner unit that is very loud . So i called down and requested a new room because the noise would be to much for sleep . When i went town stairs i thanked him for attempting to check me in early but i knew that room wouldn’t work for much needed rest . At that point he told me i would have to wait for 3pm for a new room . I said ok and the very nice bell man checked my bags. I walked around the city and returned at 2:45 to check for any updates . I waited as the line in front of me got checked in . When it was my turn i was told the room was still not ready . So i sat in the lobby and waited . At 3 o’clock the time of the hotel check in i was told it was going to be another 20 Min at least . I told him that wasn’t acceptable and asked for a reason and explained the advertised check in is at 3 and he told me it would be ready by 3 . After a back and forth with him i asked to speak to the hotel manager who was equally unhelpful and try to tell me it was my problem because i didn’t want the original room they gave me . So i asked to talked to his boss . He gave me the card to the general manager Donna kopij . I called her from the lobby , explained what was going on and she was very helpful and apologetic. She told me she would address the issue and told me she was going to put me in a suite for the inconvenience. I thanked her told her how appreciative i was and then thanked her again . So i walk up to the front desk and told them i spoken with Donna and she said that they would get me in a room . At this point i was passed on to the original front desk person who did not say a word to me . He was typing on his key board not even acknowledge my presence. He slides over a key with a number written on it . No apology no “he is your key “, no “enjoy your stay nothing “. I arrive to the room and it is no suite as i was told it would be . It was just a regular room . I made no mention of it to the front desk because i siding feel like dealing with them anymore and just wanted to rest . I gave the rating of 2 stars instead of 1 start because of the helpfulness of both Donna and the Bell man . But the customer service from both the hotel manager and the front desk needs work . This morning i called down for a late check out and was told no. I realize that isn’t owed to me but i was the reason given for my late check in yesterday. I wouldn’t recommend this hotel and if you so stay here don’t take room 26.…
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Date of stay: April 2023Trip type: Traveled on business
Room Tip: Avoid room 26
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from , Owner at 6 Columbus - Central Park Hotel
Responded Jul 28, 2023
Thank you for sharing your recent experience at our hotel. We sincerely apologize for the inconveniences and shortcomings you encountered during your stay. Your feedback is crucial to us as it helps us identify areas where we need to improve and provide better service in the future. We deeply regret the confusion and delays you faced with your check-in process. Our aim is to offer a seamless and pleasant arrival experience, and we understand that we fell short of meeting your expectations on this occasion. Please know that we have taken your comments seriously and will work on refining our procedures to avoid such situations in the future. Regarding the room assignment, we apologize for the mix-up with the suite request. It was certainly not our intention to mislead you, and we will take steps to ensure clear communication among our team members to avoid any further misunderstandings. Your feedback concerning the customer service is essential to us. We will conduct additional training to ensure our staff is attentive, courteous, and empathetic in all guest interactions. Your experience does not reflect the level of service we strive to provide, and we will take immediate steps to address these issues. Regarding your request for a late check-out, we apologize for any inconvenience caused. While we do our best to accommodate guest requests, availability may vary based on occupancy levels and other factors. We understand your frustration and will further explore ways to enhance our flexibility in such situations. Once again, please accept our heartfelt apologies for the disappointments you experienced during your stay. We truly value your feedback and hope you will consider giving us another chance in the future. If you do decide to return, we assure you that your next visit will be a more enjoyable and hassle-free experience. If there's anything else you would like to discuss or if you have any further comments, please don't hesitate to reach out to us directly. Your satisfaction is of utmost importance to us, and we are committed to making improvements based on your valuable input. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back and provide you with a truly exceptional stay. Best regards, Donna Kopij
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In town with my son for the Jerry Seinfeld show at the Beacon Theater, we found the 6 Columbus Hotel the perfect location just steps from Columbus Circle and Central Park that gave us a nice 15 block walk up Broadway to the theater. The facade is an attractive brick and stone and once inside it has an interesting 1960's modernist decor with quirky hallways and stairs. They have 88 rooms, a restaurant/bar on site and a rooftop lounge overlooking Central Park as well a valet parking. It is cental to shopping, restaurants, bars and general sightseeing while being a little less expensive than some of the surrounding hotels. Our room was pretty small, but it was all we needed for our circumstances, and I wouldn't hesitate to stay here again as long as the price points were favorable.
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Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at 6 Columbus - Central Park Hotel
Responded Jul 28, 2023
Thank you for taking the time to share your experience at 6 Columbus Hotel. We're thrilled to hear that you and your son had an enjoyable stay with us, and we sincerely appreciate your kind words about our prime location and unique atmosphere. Indeed, our hotel's location near Columbus Circle and Central Park offers our guests the perfect opportunity to explore the vibrant surroundings. We're delighted that you found it convenient to attend the Jerry Seinfeld show at the Beacon Theater with just a pleasant walk up Broadway. Our team takes great pride in the 1960's modernist decor, and we're delighted to hear that you found it interesting and enjoyable. We designed our interiors to create a quirky and stylish ambiance that complements the energy of New York City. We're glad you had the chance to experience our rooftop lounge overlooking Central Park. It's a favorite spot for many guests to unwind and take in the breathtaking views of the city. Your compliments about our on-site restaurant/bar, valet parking, and central location are much appreciated. We always strive to offer our guests a convenient and comfortable stay, and it's wonderful to know that we met your expectations in these aspects. Regarding the room size, we understand that different guests have varying preferences and requirements. We offer a range of room types to accommodate various needs, and we're delighted that our room was suitable for your stay. We're incredibly grateful for your willingness to return and stay with us again in the future. Rest assured, we will continue to maintain favorable price points while providing the best possible experience for our valued guests. If you have any further feedback or suggestions to help us enhance our services, please feel free to share them with us. Your insights are invaluable as we constantly strive to improve. Once again, thank you for choosing 6 Columbus Hotel, and we can't wait to welcome you back for another memorable stay! Best regards, Donna Kopij
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this hotel with my mom and sister. We selected the King Suite, which had a living space and separate bedroom with the King bed in early November. Pros: - Room was very spacious; - The bed and couch were comfortable (the pullout bed was very uncomfortable, so I slept on the couch instead of the pullout); - Comfortable pillows; - The room was clean; - Well appointed mini bar; - Good location. Close to Central Park, food, shopping. Cons: - It took forever to checkin. There were 2 people helping 1 guest who was complaining about their bill. There was 1 more employee who was just hovering around the desk without helping us. We stood there for 10-15 minutes before we were helped to be checked in; - We had to call down to ask for sheets and pillows for the pullout. Service was extremely slow; - The king bed had a flat sheet the first night, but then once housekeeping came the following day, the flat sheet was gone. So, it was only a fitted sheet and the comforter; - The sheets were never replaced from housekeeping, they basically just redid the bed in the same sheets everyday; - One of the pulls on the drapes was broken; - There were chains on the windows that were necessary for closing the windows, 1 of the windows didn’t have a chain so we had to be creative in closing the window completely; - The hotel just feels a bit run down in general, everything seemed to be a bit wonky or broken; - Checkout was pretty quick, but they only provided me with the total without even showing me the bill. I asked to see the bill and the employee seemed annoyed I even asked.…
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from , Owner at 6 Columbus - Central Park Hotel
Responded Jul 28, 2023
Thank you for sharing your experience with us. We truly value your feedback as it helps us identify areas of improvement to enhance our guests' overall satisfaction. We're glad to hear that you found some aspects of your stay enjoyable, but we're equally concerned about the inconveniences you faced during your visit. We're pleased that you appreciated the spaciousness of our King Suite and found the bed and couch comfortable. We strive to provide a relaxing and comfortable environment for all our guests, and we're glad it met your expectations in this regard. However, we sincerely apologize for the issues you encountered during check-in. Your time is valuable, and we should have ensured a smoother and more efficient process for you and your family. We will address this matter with our front desk team to improve our check-in procedures and ensure prompt assistance for all guests. The delays and slow response in providing sheets and pillows for the pullout bed are unacceptable, and we apologize for this oversight. We will address this matter with our housekeeping and guest service teams to ensure they promptly fulfill guest requests. We also apologize for the inconsistency with the bedding. It's not acceptable for us to overlook replacing the sheets and not providing the necessary amenities for a comfortable stay. Rest assured, we will reinforce our housekeeping standards to ensure all rooms are well-prepared and maintained. Your feedback about the broken drapes and chains on the windows is concerning, and we apologize for any inconvenience this caused. We will immediately address these maintenance issues to improve the overall condition of our hotel and ensure all features are in proper working order. Regarding your checkout experience, we're sorry for the employee's response when you requested to see the bill. We appreciate your desire to review the charges, and we will reiterate to our team the importance of providing courteous and helpful service to all guests. We take your comments seriously and will use them to make the necessary improvements to enhance our guests' experience. Should you decide to give us another chance in the future, we promise to exceed your expectations and provide you with a more enjoyable and seamless stay. Once again, thank you for sharing your insights, and we hope to welcome you back to demonstrate the improvements we've made based on your valuable feedback. Best regards, Donna Kopij
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything about this hotel is dark. The hallways, the rooms, the lobby... We hadn't stayed here for over a decade, and while stylish and comfortable, the combination of small and poorly lit made this place feel a bit oppressive and depressing. I felt like I should have been sleeping off a hangover. (Had that been the case, I might have been glad to have been essentially invisible to the staff. But being sober, just a tiny bit of customer service would have been welcome. ) We also managed to leave behind an item, and while we did get it back, the recovery process took an insane amount of effort and cost. At this price point, there are better options although this is a good location if you plan to spend time on the UWS.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at 6 Columbus - Central Park Hotel
Responded Jul 28, 2023
Thank you for sharing your feedback with us. We sincerely apologize for not meeting your expectations during your recent stay. Your comments are valuable to us, and we appreciate your honesty as it allows us to identify areas for improvement. We regret that you found the overall ambiance of our hotel to be dark and oppressive. While we strive to create a stylish and comfortable environment, we understand that lighting plays a crucial role in setting the mood. We will take your feedback into consideration as we evaluate our design elements to ensure a more inviting and uplifting atmosphere for our guests. Regarding the level of customer service you experienced, we apologize for falling short of your expectations. Providing attentive and friendly service to our guests is a top priority for us, and we regret any lapses in this area. Rest assured, we will reinforce our staff training to ensure that all our guests feel welcomed and well taken care of during their stay. We're glad to hear that you were able to retrieve the item you left behind, but we understand your frustration with the recovery process. We will review our procedures to streamline the process and make it more efficient for our guests. We appreciate your comments about our location on the Upper West Side. We're indeed in a vibrant and attractive area, and we understand that the surroundings can enhance the overall experience of staying at our hotel. We genuinely apologize for any disappointment caused, and we hope you will reconsider giving us another chance in the future. We will use your feedback to make the necessary changes and ensure your next visit is a more positive and enjoyable one. If there is anything else you would like to discuss or if you have any further comments, please don't hesitate to reach out to us directly. Your satisfaction is of utmost importance to us, and we are committed to making improvements based on your valuable input. Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back and provide you with a much-improved stay. Best regards, Donna Kopij
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for four nights for a work trip - this is NOT A LUXURY HOTEL. Entire hotel is tired and cheap. Rooms are laughably small - even for NYC. Window looked into another building. Barely got any sleep because of a crack in the window seal which created loud whistling noise from the wind. The fridge was also incredibly loud. No coffee or tea - not even a shower cap! TV would just stop working saying no signal. Stay at the Hampton Inn down the street for a better experience at a better rate.
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Date of stay: November 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: Don’t come here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Owner at 6 Columbus - Central Park Hotel
Responded Jul 28, 2023
Thank you for sharing your feedback with us. We're deeply sorry to learn that your recent stay at our hotel did not meet your expectations. Your comments are vital to us as they help us identify areas where we need to improve and provide better experiences for our guests. We sincerely apologize for the inconveniences you encountered during your stay. It's regrettable to hear that you found our hotel to be tired and not up to the standard of a luxury hotel. We take the condition of our property seriously and continuously strive to maintain it at a high standard. We apologize for the size of the room and the limited view from the window. We understand that room size and views play a significant role in guest comfort, and we regret that we did not meet your expectations in this regard. Your feedback will be taken into account as we assess our room offerings and amenities. The noise issues you experienced with the window seal and the fridge are unacceptable, and we apologize for the disruption to your sleep. We will address these maintenance concerns to ensure a peaceful and comfortable environment for all our guests. We apologize for the lack of amenities you mentioned, such as the absence of coffee or tea and a shower cap.We do offer those items per request. We aim to provide our guests with a comprehensive list of amenities to enhance their comfort during their stay, and we will ensure that we meet this standard moving forward. The issues you encountered with the TV signal are concerning, and we apologize for any inconvenience this caused. We will investigate and resolve this matter with our technical team to ensure uninterrupted entertainment for our guests. We genuinely apologize for any disappointment caused, and we appreciate your suggestion to consider other accommodation options. We take your feedback seriously, and we will use it to make the necessary improvements to enhance our guests' experience. If you would be open to giving us another chance, we would love the opportunity to provide you with a much-improved stay. If there is anything specific you would like to discuss or if you have any further comments, please don't hesitate to reach out to us directly . Your satisfaction is of utmost importance to us, and we are committed to making improvements based on your valuable input. Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back and provide you with a more positive and enjoyable experience. Best regards, Donna Kopij
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived at the 6 Columbus Hotel in NYC Central Park on the evening of Thursday, November 3, 2022. Upon waking on Friday, I noticed 2 red bumps on my face. One on my chin and one on my cheek. I didn’t think anything of it and went on my way. Throughout the day on Friday, the bumps began to itch but again…I didn’t think much of it. While attending an evening event on Friday, I noticed that another itchy bump on my right ear had formed. On Saturday around 5 am, I woke because my face was itching and burning. I went into the bathroom and saw several welts on my left temple. I put some water on my face and then went back to bed. The burning sensation worsened so I got back up and turned on the lights and looked in the bed. I didn’t see anything but when I moved the pillow, there it was. A BED BUG!!! I took 2 pictures of it then ran into the bathroom to get a piece of tissue to kill it. By then, it was on the side of the bed. I grabbed it with the tissue and it burst and all that was left was blood, presumably that blood that was sucked from my face. I called the front desk and it all goes down here from then. Remember, it's 5 am or 6 am in morning. The night manager came up to inspect the situation. I showed him the pictures that I took of the bug, the tissue, and the blood on the bed from my grabbing the bug and my face. His response was that he didn’t see the bed bug in the tissue but acknowledged the huge mark on my face. He then said that he needed to go back to the office make a phone call and would be back. He never offered to move me to another room. He never offered an apology, and he never came back to my room. Around 7 am ‘ish, I went downstairs with my luggage to leave this horrible experience. The manager was sitting in the office at a computer. Still no apology but he said, he wasn’t able to reach anyone, and the problem was that he didn’t see the bug. When asked about all other evidence, he said, that I could have gotten the picture from the internet. That comment showed no compassion and complete disregard for even the smallest level of customer service. As a corporate traveler, I was completely offended by his position and lack of action. His solution was to take off the service fee. I expressed my concern about taking a bed bug home and that removing the service fee would not be sufficient. As a paying customer, I expect to be treated with the respect that I give. I feel that my concerns were not taken seriously but bet if I’d had a male with me, his response would have been very different. The customer service at this hotel is horrible. I called around 4 pm on Saturday, to follow up on the situation and was met with the same disrespect over the phone. As if I am bothering them. This is unacceptable. I purchased a VIP ticket to the King Tut exhibit but had to forego the experience because I was distraught, traumatized, and exhausted and just wanted to go home. I work in retail, so I understand how this should work. Someone from this hotel should be taking my concerns seriously and contacting me to find out what happened. If you have a problem, don't expect them to care or resolve it. I would not recommend this place.…
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Date of stay: November 2022Trip type: Traveled on business
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Owner at 6 Columbus - Central Park Hotel
Responded Nov 22, 2022
Hello, It's with a heavy heart to hear about Your experience. We take these matters seriously and reject the notion that we neglected the issue. After your departure, we had an outside company do a bed bug inspection on the room, and the results returned negative. Again we called a different vendor yesterday and did a review again, which returned negative. We are not surprised by this as we have preventive maintenance in place when an outside vendor does inspections weekly. We never had any problems with bed bugs due to rigorous procedures to prevent infestation. That's why Your review and determination that this was a bed bug puzzled us. I have no clue how this bug got to the room; it could very well be possible that the critter was a stowaway during your travels, as was discovered at the end of your stay; we also don't know what kind of bug it was Again we are incredibly sorry about your experience, and we will work very hard on improving communication. I am very sorry about your experience, especially with the interaction with the manager. I can assure you that he has the best intention to resolve this, but he couldn't get anyone to inspect this room on Saturday at 5:00 AM. This incident isn't consistent with the standard or service we provide to our guests and seems to be an anomaly. I apologize for the lack of communication and poor handling of this complaint. Again we are incredibly sorry about Your experience, and we will work very hard on improving communication.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$263 - $518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
6 columbus hotel, 6 columbus new york city
LOCATION
United StatesNew YorkNew York CityMidtown West / Hell's Kitchen / Manhattan
NUMBER OF ROOMS
88
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Claim Your Listing6 COLUMBUS - CENTRAL PARK HOTEL $160 ($̶2̶6̶0̶) - Updated 2023 Prices & Reviews - New York City
Frequently Asked Questions about 6 Columbus - Central Park Hotel
Which popular attractions are close to 6 Columbus - Central Park Hotel?
Nearby attractions include Big Apple Jazz Tours (0.2 miles), Jersey Boys (0.3 miles), and Jazz at Lincoln Center (0.08 miles).
What are some of the property amenities at 6 Columbus - Central Park Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at 6 Columbus - Central Park Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at 6 Columbus - Central Park Hotel?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to 6 Columbus - Central Park Hotel?
Conveniently located restaurants include Patsy's Italian Restaurant, The Original SoupMan, and El Centro.
Are any cleaning services offered at 6 Columbus - Central Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at 6 Columbus - Central Park Hotel?
The staff speaks multiple languages, including English, Spanish, Russian, Chinese, Polish, and Korean.
Are there any historical sites close to 6 Columbus - Central Park Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (1.8 miles).