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DoubleTree Suites by Hilton Hotel New York City - Times Square

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7,279 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,486: English reviews
White Plains, United States
1 review
Reviewed March 31, 2014

I can not say enough nice things about my stay at the DoubleTree Guest Suites Times Square....the service was friendly and gracious from the bell men, attentive and informative at the front desk to the spot on service at Gingers....Bravo and THANK YOU!!!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Denise R
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Denise R, Thank you so much for staying with us on your last stay in Manhattan! We are so happy that your stay was a success with our staff. Thank you so much for sharing. We hope to see you again soon. Thank you for your 5 star rating! Ryan Shafi Operations Manager More 

London, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 30, 2014

My wife, 12y.o. daughter and I stayed here for 4 nights. The Double Tree was ideally located for our needs with the subway literally right next door and the Port Authority a short walk away. You could literally check in, drop off your bags and within minutes be out exploring NY. We had a lovely room on one of the... More 

Helpful?
Thank Munchkinfamily
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Munchkinfamily, Thank you so much for staying with us on your last visit to Manhattan! We are so happy about your full and detailed review! Thank you for your recommendation and we hope to see you again soon! Thank you for your 4 star rating! Ryan Shafi Operations Manager More 

Ellesmere Port, United Kingdom
Level Contributor
295 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed March 30, 2014

I booked this hotel as I was in NYC for only 3 nights with my mum and daughter and wanted somewhere handy to most attractions - and this hotel certainly was slap bang in the middle of Times Square. We were on the 25th floor with 2 rooms: a living area with sofa bed and a bedroom with 2 queen... More 

Helpful?
Thank Cathy S
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear CathySiz, Thank you so much for staying with us on your last stay in Manhattan! We are so happy that you had a great stay with your family! Thank you for your detailed review! We hope that you would come back soon! Thank you for your 4 star rating! Ryan Shafi Operations Manager More 

Ambergris Caye, Belize
Level Contributor
5 reviews
Reviewed March 30, 2014

We thought we were doing right thing by getting advance purchase but ended up paying $100+ more per night and there was no way Doubletree would cancel and rebook. The manager did give us one day's breakfast but we still overpaid by $200+. The hotel has scaffolding in front and the lobby (3rd floor) is under construction. On the plus... More 

Helpful?
Thank Judith K
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Judith K, Thank you for staying with us on your last stay in Manhattan! We are so sorry about your advance purchase bookings. We are so happy that our Manager was able to assist you. Please pardon our lobby as we are currently upgrading. We hope that you will give us another chance. Please e-mail us at rshafi@dtnyc.com to... More 

Memphis, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 30, 2014

The DoubleTree Suites by Hilton - Times Square is an excellent hotel! My wife and I stayed there for our weekend anniversary trip. It was perfect for the two shows we attended; one theater was actually across the street. The front office manager was incredible at making our trip extremely memorable. She upgraded our room and we had an incredible... More 

Helpful?
Thank InterstateDriver
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear InterstateDriver, Thank you so much for staying with us on your last stay in Manhattan! Happy anniversary! We are so happy that our Team was able to make your stay Memorable! Please come back again for the next occasion! Thank you for your 5 star rating! Ryan Shafi Operations Manager More 

Los Angeles, California
1 review
Reviewed March 30, 2014

Last week I spent the weekend with a few colleagues of mine at the Double Tree Suites by Hilton in Times Square. They had the bed room and I took the pull out bed in the living room. This was the most comfortable bed I have ever slept on. We also had breakfast together both mornings we stayed, the service... More 

Helpful?
Thank Manuel R
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Manuel R, Thank you so much for staying with us on your last stay in Manhattan! We are so happy that you and your colleagues had a wonderful stay! Please come back soon! Thank you for your 5 star rating! Ryan Shafi Operations Manager More 

Grove City, United States
1 review
Reviewed March 30, 2014

If you want to be in heart of it all, Doubletree is the place you want to stay!!! We were right in the middle of Times Square, which made so many things accessible. Many restaurants and stores were within walking distance, the city never slept, and the city tour buses were within walking distance. The hotel was in excellent condition... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Catherine B
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Catherine B, Thank you so much for staying with us on your last stay in Manhattan! We are so thrilled that you had an excellent experience! Also, thank you for pointing out our excellent customers service! Please come back soon! Thank you for your 5 star rating! Ryan Shafi Operations Manager More 

Houston, Texas
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 29, 2014

We stayed at this hotel so we'd be close to the Theater district. We needed a suites hotel since we were traveling with our granddaughter. Very crowded entry and had to go up the stairs to access lobby. Upgrade with a charge wasn't much...just an extra door to get into the bathroom to avoid going through bedroom. Didn't like having... More 

Helpful?
Thank C P
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear C P, Thank you so much for staying with us on your last trip to Manhattan! We are so sorry about your experience! Please pardon us as we are making upgrades to our lobby. We are so happy that our chef was friendly! Please e-mail at rshafi@dtnyc.com should you wish to further express your stay! Thank you again for... More 

Manati, Puerto Rico
1 review
Reviewed March 29, 2014

Very service oriented team, professional and friendly! Since the beginning they made us feel welcome. Front Desk Team very helpful, Front Desk gave us directions to sightseeing spots. Bell/Door person very nice. Took good care of our luggage and gave us recommendations on time and way of transportation to get to the airport.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sylvia F
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Sylvia F, Thank you so much for staying with us on our last visit to Manhattan! We are super excited that you had a great stay! Thank you for pointing out our front desk staff great qualities! We are proud to have them with us! Thank you for your 5 star ratings! We hope to see you soon! Ryan... More 

Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 29, 2014 via mobile

We really like this hotel because it is right across the street from the ticket center where you can get discounted tickets to all of the broadway plays on the day of the performance. It is an all suite hotel which is nice. The beds are excellent. You are greeted with a warm cookie when you check in. The restaurant... More 

Helpful?
Thank tumblingshoals
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear tumblingshoals, Thank you so much for staying with us on your last trip to Manhattan! We are so happy that everything was well during your stay! Thank you for your 5 star rating! We hope to see you soon! Ryan Shafi Operations Manager More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $170 - $1,001 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Odigeo, Hotels.com, Cheap Tickets and Jetsetter so you can book your DoubleTree Suites by Hilton Hotel New York City - Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#120 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travelers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have the best view.”
 of 5 bubbles KAM1021, 3 days ago | Read review
“We always stay in a king suite. The bed is very comfortable with extra pillows and blankets. The living/sitting area is also comfortable. Small fridge and microwave; great bathroom with wonderful water pressure!”
 of 5 bubbles kennethb658, 5 days ago | Read review
“as high as you can , new york is a busy city , that never sleeps”
 of 5 bubbles patrice651, 6 days ago | Read review
“King suite with view of the square 100% guaranteed satisfaction”
 of 5 bubbles 315JasonH, 1 week ago | Read review
“Pick a corner room in the back to allow for quiet”
 of 5 bubbles 890bene, 1 week ago | Read review
5 of 5
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