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DoubleTree Suites by Hilton Hotel New York City - Times Square

Booking.com$349*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,752 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,897: English reviews
Kearney, Nebraska
Reviewed August 10, 2014

We loved the hotel and location. Check in was easy and very nice. The only reason I marked it down is because our airline lost our luggage. When I received the email that the suitcase had been delivered to the hotel I called the front desk and the lady said it had not been delivered. I went down to the...

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Helpful?
1Thank JentB
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear JentB, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that your check in experience was easy and very nice! We are truly sorry that we did not communicate appropriately about your luggage. We have informed our Bellman Team and will certainly use your review for reevaluation. We do hope...

Barrow-in-Furness, United Kingdom
Reviewed August 10, 2014

Have stayed here previously and wanted a suite hotel and near Time Square, so decided to return here. The hotel is right n the middle of the action with restaurants, shops, tourist buses, theatres etc all within walking distance (and most right on the doorstop!) Our suite had two double beds in the bedroom and a double sofa bed in...

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Helpful?
Thank KatS_2011
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear KatS_2011, Thank you so much for staying with us again on your last visit to Manhattan! We are so happy that we are roomy for your stay! We are happy to let you know that we will be upgrading our rooms very soon! Thank you so much for your 4 stars rating! We hope to see you again soon!...

Traverse City
Reviewed August 10, 2014 via mobile

Our family of 5 visited for 3 nights. Great access to the theaters and many excellent restaurants. Just a 5 minute jog to Central Park. We had an interior room with no view, but maybe not so bad because we had no noise or lights. The sidewalk outside is VERY busy and congested due to crowds and construction. This may...

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Helpful?
Thank JohnnyHHHHH
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear JohnnyHHHHH, Thank you so much for staying with us on your last visit to Manhattan! Thank you so much for sharing your experience with us! We are so sorry that a room with a view was not available! Also, thank you so much for your 4 star rating! We do hope that you come back. Maybe you can request...

Singapore, Singapore
Reviewed August 9, 2014 via mobile

Very old property, seriously needs an upgrade. Old carpets, narrow passages, old furniture, age is showing everywhere. Times Square your expectation for service is any way very low but even with lower expectations this place makes you feel unwanted. Oh yes, if you are going to park then make sure you are traveling light because their parking is across the...

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Helpful?
3Thank Globalseasonz
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Globalseasonz, Thank you so much for staying with us on your last visit to Manhattan! We are truly sorry for your experience not being what was expected. We are proud to let you know that we have recently upgraded our lobby in it entirety. Also, we are currently test 5 model rooms and will be upgrading our rooms soon!...

Twinsburg, Ohio
Reviewed August 8, 2014 via mobile

PROS: Close to all the action, roomy suites, clean, attentive staff, easy subway access. CONS: Close to the action. This would be the perfect place to stay on New Years Eve. You are literally on TOP of the action. This could also be a pain if you don't like all the crowds. I used to love that action but now...

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Helpful?
1Thank ED44087
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear ED44087, Thank you so much for staying with us on your last visit to Manhattan! We are the action in the action! And to top it off during New Year's EVE, it is a rocking place to be! Thank you so much for mentioning roomy and clean suites and our attentive staff! Also, thank you so much for your...

Hartford, Connecticut
Reviewed August 8, 2014

If you need or desire to stay in Times Square, this is a very good choice for you. I rate it four of five, because compared to other hotels in general, it's very good, but not excellent. Compared to hotels in Times Square, it's an absolute steal. The rooms are large and a family of four can certainly spread out....

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Helpful?
1Thank pk_CT
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear pk_CT, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you have stayed with us during your business trip! We hope that you come back soon! Thank you so much for your review! Ryan Shafi Operations Manager

Baton Rouge, Louisiana
Reviewed August 8, 2014

My family of 5 visited in August 2014. This is the perfect location for jumping off to NYC tourist attractions. The room was very clean and very large. Elevators were quick, room temperature control was great, and plenty of water pressure in the shower. The McDonalds next door was very convenient for quick, cheap meals for the kids. This was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Dawn B
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Dawn B, Thank you so much for staying with us again on your last visit to Manhattan! We your review is totally fabulous! It shows that your experience was a great one! We hope that you come back soon! Ryan Shafi Operations Manager

Cheltenham, United Kingdom
Reviewed August 8, 2014

Mistake to select this hotel with a family. Nice enough place but the suite was hyper expensive and in poor repair, though the hotel maintenance addressed the door that didn't fit the door frame. But at night, owing to its location you just can't get much sleep, so if you have light sleeping children avoid it s the lights of...

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Helpful?
1Thank Smallears44
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Smallears44, Thank you so much for staying with us on your last visit to Manhattan! We are so sorry about your experience! Our rooms feature black out drapery to turn off the lights of Times Square! Also, we will be making upgrades to our rooms very soon!. Thank you so much for sharing your review! We do hope that...

Lake Jackson, Texas
Reviewed August 8, 2014

Family of four with two children (18 and 20 yr old boys) stayed 3 nights. Room size was adequate and comfortable. Security seemed very good with hotel staff checking room cards upon entry at ground floor. Starbucks coffee served on premises on 3rd floor guest check-in area. Fitness center had modern equipment. Convenient location for subway access.

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Helpful?
1Thank Roly_in_Texas
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Roly_in_Texas, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you and your family had a great stay with us! Thank you so much for mentioning of our security Team keeping all in check! We hope to see you again soon! Ryan Shafi Operations Manager

Reviewed August 8, 2014

This hotel was perfect for our stay in New York, we took 3 teenagers with us so we needed to get the hotel right. The rooms had plenty of space for all of us, the beds and sofa bed were really comfortable with plenty of soft pillows. The room was well decorated and clean with a great view of times...

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Helpful?
Thank Deborah B
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Deborah B, Thank you so much for staying with us on your last visit to Manhattan! We are so happy about your experience with us! We are so thrilled that your and your family had a lovely stay! Thank you so much for sharing your experience. Also, that you for mentioning helpful staff! Thanks for the recommendation and we...

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06/04/2017 06/05/2017
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $245 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#101 Romantic Hotel in New York City
#109 Family Hotel in New York City
#125 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travelers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ours had view of Times Square but could hear street noise 1202”
SueR441, 3 days ago | Read review
“Noise from street suggests high room”
d0ls0n3, 5 days ago | Read review
“Dont get a room facing the square unless you want constant day glo from all the neon. Go up high to avoid street noise”
tonyh120, 6 days ago | Read review
“Suites begin on the 19th floor, well above street noise”
764shirleyp, 1 week ago | Read review
“Ask for a view of Times Square”
sidneylenz, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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