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DoubleTree Suites by Hilton Hotel New York City - Times Square

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6,949 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,210: English reviews
Scotland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 8, 2014

We visited New York for the first time in January this year. We only stayed for three nights, but the hotel alone made us wish we were there a lot longer! We had a corner suite, it was beautiful! We had a separate living area with a couch and tv and corner window looking over Times Square. The bed was... More 

Helpful?
Thank lorna87
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Iorna87, Thank you so much for staying with us on your last stay in Manhattan! We are so thrilled that you had an amazing holiday at our hotel! Thank you for shouting out our extremely clean rooms and pleasant staff! Please come back soon for the next holiday! Thank you for your 4 star rating! Ryan Shafi Operations Manager More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 8, 2014

Our room was hot at nights ( winter time), had to open windows. Toilet kept breaking, called for help, they would bring an auger, where it was the flush mechanism needed replacing, I would just manually get it going. Beds are comfortable. Great location although. Gave us free wi-fi due to renovations in the lobby. Did not try the restaurant,... More 

Helpful?
Thank Steve T
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Steve V. Thank you so much for staying with us on your last stay in Manhattan! We are so sorry for the inconveniences. Thank your for allow us to address your concerns while on property! Please pardon us as we are making upgrades. We do so hope to see you again soon! Thank you for your feedback! Ryan Shafi... More 

Edinburgh
Level Contributor
54 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed March 8, 2014

For a first time visit to NYC this hotel has a great location but be aware Times Square is a circus day and night. We liked our room on the 38th floor but would not have liked to be on a lower floor as the noise would have been a nuisance. We were happy with all the services of the... More 

Helpful?
Thank Taralulu
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Taralulu, Thank you so much for staying with us on your last stay in Manhattan! Please pardon us as me make upgrades to enhance our guests experience! We are truly sorry for any inconveniences! Please do know that we have a dedicated Manager on Duty to assist all our guests at any time! Please give us another chance to... More 

1 review
3 of 5 stars Reviewed March 7, 2014

good location comfortable suit efficient service but lacking personal touch, however poorest lobby felt like a subway station, coffee service not existed in some hours. Special appreciation to Lori - concierge - the only one who radiated pesonal attention

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank yaacovd2014
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear yaacovd2014, Thank you so much for staying with us on your last stay in Manhattan! We are so sorry that everything did not went well and as you had expected. Please pardon us as we make upgrades to our hotel! We are so happy that we provided efficient service! Thank you for pointing out Lori our concierge for doing... More 

Bar Harbor, United States
1 review
4 of 5 stars Reviewed March 7, 2014

Stayed on the 30th floor with a corner room and unbelievable views of Times Square. This was my first time visiting NYC for Business but being in such an incredible location, was able to spend plenty of time exploring. The room was very large and comfortable. The fold out couch in the living room was surprisingly comfortable for a friend,... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ron W
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Ron W, Thank you so much for staying with us on your last stay in Manhattan! We are so happy that you and your friend had great views from your room! We've placed all new inserts in our sofa beds! Please come back soon! Thank you for your 4 star rating! Ryan Shafi Operations Manager More 

Winston Salem, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

If you want to stay in them middle of all the action of New York, this is your place. The room was quiet comfortable and overlooked Times Square. When you stepped out the front door you were righ tin the middle of all the Times Square action. No better location than this in the city. The complimentary breakfast was very... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank TRinNC
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear TRinNC, Thank you so much for staying with us on your last stay in Manhattan! Your review is just fab! Thank you for sharing your experience! We await your next trip! Thank you for your 5 Star rating! Ryan Shafi Operations Manager More 

Adelaide, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 6, 2014

I stayed here with my husband & 4 children. We only had 3 days in NY & found this hotel to be an absolutely perfect location to visit all the major sites on our itinerary. The staff were pleasant & helpful. The rooms were fabulous for a family with plenty of space & great views of Times Square. The cookie's... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Astrid D
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Astrid D, Thank you so much for staying with us on your last stay in Manhattan! We are happy that you had a great stay! Thank you for pointing out our staff being pleasant and helpful! Thank you for your recommendation! We hope to see you again soon! Thank you for your 4 star rating! Ryan Shafi Operations Manager More 

Atlanta, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 6, 2014

This was a great location with all of the amenities a DoubleTree hotel has to offer. The staff was very pleasant and ready to assist whenever possible. We were just a few steps away from shopping, the theaters, subway and plenty of places to eat. I've staffed at several hotels in NYC, but this was by far the best experience.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Bianca S
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Bianca S, Thank you so much for staying with us on your last stay! We are so happy that you had a great stay and thank you for pointing our pleasant and ready staff! We hope to see you again soon! Thank you for your 5 star rating! Ryan Shafi Operations Manager More 

Almere, The Netherlads
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 5, 2014 via mobile

What a beauty this hotel is. Right in the heart of where you want to be Times Square. A cookie when you arrive is anice touch. Big suites- ideal for a family. Kids to bed and mum and dad can have a drink, watch tv in the lounge. Wifi is not free- however you can have 3 devices on 1... More 

Helpful?
1 Thank topnosh
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear topnosh, Thank you so much for staying with us on your last stay in Manhattan! We are so thrilled that you had a great time on your last stay! Please come back for another visit soon! Thank you for your 5 star rating! Ryan Shafi Operations Manager More 

atlanta, GA
Level Contributor
70 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 5, 2014

Stayed for five nights in a corner, 31st floor room with sweeping views of Times Square. Room was perfectly suited for us. Had a pull-out sofa in the sitting room and King bed in another. Husband requested and received extra pillows (pillows are very comfy). Views were absolutely wonderful. There was some nightly road construction with jack hammering but that's... More 

Helpful?
2 Thank Kat4152
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Kat4152, Thank you so much for staying with us on your last stay in Manhattan! We are so happy that you and your husband have a great stay! Thank you for your detailed review! We hope to see you again soon! Thank you for your 4 star rating! Ryan Shafi Operations Manager More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. Located at 1568 Broadway (47th Street & 7th Avenue), the hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $248 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#118 Luxury Hotel in New York City
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