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DoubleTree Suites by Hilton Hotel New York City - Times Square

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Traveler (1971)
Room & Suite (1039)
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Overview
  • Excellent53%
  • Very good33%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“times square”(2,760 reviews)
“double tree”(306 reviews)
“warm cookies”(213 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
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Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
Special Offer: NYC, Up To 20% Off!
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,515)
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7,560 results
Traveler rating
4,028
2,409
711
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4,028
2,409
711
241
171
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All reviewstimes squaredouble treewarm cookiesgreat locationnew yorkliving roomtkts boothwet barpull out sofathird floorcorner suitestreet levellarge bathroomconcierge deskcan't beat the locationroom keycentral park
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1 - 5 of 7,560 reviews
Reviewed today

The good - location is to die for and the rooms are quite nice. The poor - staff and the coffee kiosk. Definitely plan on eating outside the hotel. The coffee kiosk is about as poorly managed as possible. Selection is pitiful and prices high....More

Thank James M
Hotel's Favorite
Reviewed January 11, 2018

This hotel has been our main stay during our yearly visits to New York City.  We use to stay within several blocks but found us coming back every day to Times Square because of all of the action it offers (restaurants, shows, shopping, people watching, etc.)...More

17  Thank Margot1234567
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded January 12, 2018

Thank you for the great review, Margot! We're thrilled to hear that you had a great stay with us and that you loved our central location so much! It is also wonderful to hear our staff was so accommodating during your stay and that you...More

Reviewed yesterday

Chose this hotel for our 6 night stay because a full 2 room suite appealed to us, as did the wetbar with fridge and microwave for all those delicious NYC restaurant leftovers. You are smack in the middle of always teeming Times Square, so be...More

Thank Steven T
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded today

Thank you for the great rating, Steven! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us at DoubleTree Times Square and that you appreciated our clean...More

Reviewed yesterday

We thoroughly enjoyed our stay here. It's walking distance to many restaurants, Central Park, Rockefeller Center and more. The lobby has a nice bar with a wall that can be a screen showing what is happening right outside the hotel or televised sports events. And...More

Thank Wetheads
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded yesterday

Dear Guest, Thank you for the fantastic review! We're delighted to hear that you had an amazing experience with us! We're glad you enjoyed our beautiful lobby as well as our service! We will make sure to pass on your kind words to Daniel. We...More

Reviewed 2 days ago

I booked a Corner King Suite which had amazing views!!! I never got tired of looking down at Times Square. However, I can't leave a decent review because the customer care was worse than a budget motel. Ami at the front desk was rude almost...More

Thank Travelist928
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 2 days ago

We appreciate the feedback, Travelist928. It's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not on par with the high-caliber service we're...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$275 - $565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#146 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$275 - $565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#146 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1971)
Room & Suite (1039)
Dining (73)
Pool & Beach (2)
Amenities (35)
Business Center & Event Rooms (3)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Bobby A
April 25, 2018|
AnswerShow all 3 answers
Response from purdom | Reviewed this property |
Did not have a car
0
Votes
Andy B
April 2, 2018|
AnswerShow all 2 answers
Response from Tom L | Reviewed this property |
Hello, Exactly, contact the front desk, they are very friendly and will be happy to help where possible.
0
Votes
Doug S
March 4, 2018|
AnswerShow all 3 answers
Response from Natnu | Reviewed this property |
K cup
1
Vote
Room Tips
"There is construction going on outside odd numbered rooms. We had to switch to even sided number to get away..."
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"get room away from construction"
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""conference suite" is especially spacious, with great views"
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"If you need pitch black to sleep, bring an eye mask or ask for a room facing away from Times Square. Ear..."
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