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DoubleTree Suites by Hilton Hotel New York City - Times Square

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Room & Suite (1096)
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Certificate of Excellence
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Certificate of Excellence
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite.
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Property amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
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HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
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Location
Full view
100Great for walkers
Grade: 100 out of 100
480Restaurantswithin 0.25 miles
194Attractionswithin 0.25 miles
8,983Reviews
2,451Photos
353Q+A
100Room tips
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Popular mentions
Good price for suite. Convenient to theater district; much quieter/less light-polluted than you'd think. Friendly staff. Use tax is credited to bar, etc. Breakfast so-so, very expensive without using points. Hotel said to be closing soon but has been the case before, so check.
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Review collected in partnership with DoubleTree by Hilton
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square
Responded yesterday
Thank you for the fantastic rating! We're delighted to hear you enjoyed your stay with us at DoubleTree Times Square! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were able to accommodate you during your stay. We look forward to hosting you again in the future! Thank you again for taking the time to share your review. Have a wonderful day!
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Hotel's Favorite
Arriving at the Doubletree, I was greeted by the friendliest, most helpful agent I have ever encountered. Her name is Damaris, and when I mentioned how I selected a room that wasn’t my preference; she made a point of finding me one that was. Once I got to the room, i was very
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Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square
Responded Dec 11, 2018
Thanks for the wonderful review, Doris! It's excellent you had such a fantastic experience with us at DoubleTree Times Square! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Damaris is a valued member of our team so it's no surprise she took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon! Have a lovely day!
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Having stayed at another local hotel, I had slightly higher expectations when arriving at this hotel! The room was small for a family of four, but as it’s only a space to sleep the size was ok! The room was cleaned daily, although amenities were not restored, so we had to go to
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Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square
Responded 3 days ago
Thank you for taking the time to share your feedback. We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued. At DoubleTree Times Square, we hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests.
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I was on a business trip with a co-worker. This was a great location along times square. Easy access to cabs and surrounded by restaurants and things to do. There is a place to buy Broadway tickets at half price just across the street and all kinds of people watching just
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Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square
Responded 6 days ago
Thanks for the wonderful review, Martha! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon at DoubleTree Times Square! Have a beautiful day!
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We went to New York for a special occasion and were given a great room on the 40th floor. It was away from the noise and we could see some Times Square. Staff at check in were very nice. It’s really good to have a suite in such a wonderful location. It felt very spacious and
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Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square
Responded 6 days ago
Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us at DoubleTree Times Square! We hope you plan on staying with us again soon! We'd love to share an even better experience with you. Thanks again and have a great day!
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Professional photo exclusively commissioned by TripAdvisorDoubleTree Suites by Hilton Hotel New York City - Times Square
The Two Double Beds Suite at the DoubleTree Suites by Hilton Hotel New York City - Times Square
Professional photo exclusively commissioned by TripAdvisorDoubleTree Suites by Hilton Hotel New York City - Times Square
The One King Bed Premium Suite at the DoubleTree Suites by Hilton Hotel New York City...
Times Square View - Bedroom
Living room in corner suite
Panoramic view of corner bedroom in suite
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123456220
All of the upcoming dates I've tried to reserve are booked for several months...is this accurate?
The hotel is going under renovation for 2-3 years and that is why you are unable to book since it will be closed. I go here a lot and know many staff. It will no longer be a Hilton hotel as of Jan. 31, I believe. Hope this helps!
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Hi, does anyone know the rough cost of a Times Square View Suite on New Years Eve? Thanks very much
My guess would be over $500.00 a night since rooms are roughly $400 on a regular night.
1 vote
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Hi, does anyone know the rough cost of a Times Square View Suite on New Years Eve? Thanks very much
Does anyone have a direct email address for 'Martyn R' the general manager please?
We did not see a breakfast buffet included with our room. Sorry,
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12345671
"Room 2701 which we stayed in back in 2017 had the most stunning view of times Sq."
"Don't be afraid to ask for a room with a better view. The hotel was very accommodating."
"Up high (we were 29th floor) made it so difficult to see anything with the height and angle of the windows"
"A Room with the View of the Times Square Ball is a Memory Maker!!!"
"The higher less noise, lower for people watching with a coffee"
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PRICE RANGE
$166 - $534 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new york citydoubletree times squaresuites new york citynew york suitesdoubletree guest suites times square nycdoubletree hotel times squaredoubletree hotel new york city
LOCATION
United StatesNew YorkNew York CityManhattanTimes Square / Theater DistrictTheater DistrictTimes SquareMidtown WestMidtown
NUMBER OF ROOMS
460
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