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Hilton New York Grand Central

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2,264 Reviews from our TripAdvisor Community

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Showing 1,968: English reviews
United States
Reviewed March 4, 2015 via mobile

I've stayed here a lot in past 2 years. It's secluded from hustle and bustle but close to tunnel and walking distance to Grand Central etc. It's a legacy 20s era hotel so rooms are small and have a legacy feel. They updated the bar and eating area recently. They did a nice job and it's very modern and spacious....

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Helpful?
1Thank Cregan8256
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Cregan8256, Thank you for returning to our property and also for sharing your feedback with our property. We have made some recent changes to the lobby and as you said have changed it for a quicker experience as opposed to your traditional Hotel Lounge. Our Herb N Kitchen has pre-made ordered items for our on the go travelers. We...

Reviewed March 4, 2015

From the Location, to the cosiness of the rooms, to the breakfast and the attitude of the staff. We loved ALL of it! My husband and I stayed here for 10 days while on Christmas vacation in New York. We went with no expectations but by the time we left we felt we would definitely love to stay here next...

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Helpful?
Thank Jameela A
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Jameela A, Thank you for your great review of our property. We were happy to have your during our holiday time and we would love to have you back with us again soon. We look to always create a second home away from home for our guests. Michael is an excellent member of our bellstaff and we have shared...

Bethesda, Maryland
Reviewed March 2, 2015

Jose, the manager, was extremely accommodating and went out of his way to help me when the dates of my trip changed due to a medical situation. Thank you Jose! Jose, the doorman, is amazing. Always there to help me (I'm on a cane), friendly, personable and effective. During the snowstorm last week, he chased a taxi down in 6...

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Helpful?
1Thank Kelly B
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Kelly B, Thank you for your great review of our property. We have an outstanding team of Jose's at our property and they are both valuable assets to the hotel. We all do our best at the Hilton Manhattan East to ensure are guests are taken care of for anything they need throughout their stay with us. We look...

Ridgewood, New York
Reviewed March 1, 2015

Stayed at Hilton Manhattan East for my husband's bday, I was SO impressed with everyone at the hotel. From Jose the Doorman to Laciana at the front desk. Staff is so accommodating, friendly, nice, amazing! Room was very comfortable, clean and modern. If you planning on staying there you are making a great choice!! Thanks Hilton Manhattan East!!! We had...

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Helpful?
3Thank Elizabeth S
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Elizabeth S, Thank you for sharing your great review of our property. We have an amazing staff here and with team members like Laciana and Jose, we always look to create wonderful experiences for all of our guests. We look forward to having you back with us again in the future. Best Regards, Paul Schwartz

Nottingham, England, United Kingdom
Reviewed February 28, 2015

Our stay was excellent from the moment we stepped out of the cab. After a long flight it was lovely to get a warm greeting from all the staff.Our room was situated in a quiet part of the hotel and was very spacious.It was cleaned and re stocked daily. Breakfast was excellent and although the resteraunt wasnt open all day...

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1Thank Sheila M
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Sheila M, I want to personally thank you for taking the time to share your review of our property. We have some of the friendliest staff in all of the city and we do offer a variety of options from our Food and Beverage department. We spent over a million dollars renovating our lounge to open up the Herb...

Reviewed February 28, 2015

I stayed one night in Hilton East for business. I booked late same day on expedia, so the rate was very reasonable. I think they had a sale going on. This is not a bad option if you can get in for a low price and don't plan on staying long, but it could be uncomfortable for longer visits. Pros:...

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Helpful?
1Thank Ai337799
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Ai337799, I would like to thank you for sending in your feedback of our property. Granted we do have an older property it does seem as if your room did have some issues that we would have to look into. Not all of our rooms have temperature issues and we will be sure to look into them. We do...

Vienna, VA
Reviewed February 25, 2015

Recently stayed for business travel and was pleasantly surprised at this hotel. Tucked just a few blocks from grand central this hilton is centrally located but away from the chaos. Front desk staff were very pleasant and put me into the nicest room available. Rooms on both of my recent stays were very spacious. I was shocked and excited on...

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2Thank LoveTaxidia
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear LoveTaxidia, I want to personally thank you for taking the time to send in a review of our property. We loved having you with us and I am happy to see you enjoyed one of our balcony rooms. In regards to the bathroom sink we have dispatched our Engineering team to take a look at that room. We have...

Reviewed February 25, 2015

We had a great stay! No problems at all- everything was as it should be. Beds were super comfy, everything was clean, staff was kind. Great location- just a few minutes to Grand Central, shopping, there is a CVS close by in case you forgot or need anything. We walked to Times Square, Central Park, Madison Square Garden from here....

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1Thank cthompson14
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear CTthompson14, Thank you for your great review of our property. We were delighted to read that you had such a great time especially enjoying our location. We are within a 10 to 15 minute walk to most popular attractions in the city. As for our beds we actually have just instailled all brand new Hilton Serenity beds in each...

Herzlia, Israel
Reviewed February 23, 2015

This is a small Hilton hotel and a little less standardized than most. It is conveniently located in its neighbourhood, very reasonably priced and quite comfortable. Our room faced a tiny courtyard, but was correspondingly quiet. A good breakfast is served, but there is no restaurant. Service is friendly, but there is a clear tendency to forget renewal of equipment...

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1Thank Fischels
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Benjamin I, I wanted to personally thank you for taking the time to send in your review of our property. While we are a smaller Hilton compared to others we do take pride in the high level of service we are able to provide for our guests. We have an excellent breakfast buffet and although we do not have...

Taipei, Taiwan
Reviewed February 23, 2015

Everything was wonderful. Starting from check-in, the staff was quite friendly which left us a great impression. The room was not spacious but big enough and made us feel comfortable. In addition, this hotel is located nearby Grand Central, which is great for tourists to explore the city. The hotel was perfect to relax in after a long day of...

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1Thank Jovy L
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Jovy L, Thank you for your great review of our property. We were happy to host you and it is great to see that you enjoyed our location. We have only a short 2 block walk to Grand Central and only 1 block from the UN building. This area also has a large amount of restaurants and food options...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Formerly the Tudor Hotel, this Midtown historic boutique hotel was transformed and reopened in 2010 as the Hilton Midtown East. 300 Guest Rooms and Suites located on East 42nd St. Walking distance to Grand Central, Midtown and the United Nations. ... more   less 

Additional Information about Hilton New York Grand Central

Address: 304 East 42nd Street, New York City, NY 10017-5905
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $144 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New York Grand Central 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Hilton Manhattan East Hotel New York City
Tudor Hotel United Nations
Crowne Plaza United Nations
Tudor Hotel New York City
Hotel Style:
#142 Business Hotel in New York City
#180 Romantic Hotel in New York City
#187 Luxury Hotel in New York City
#217 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Hilton New York Grand Central staff and other travelers.
29 questions
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Springfield, Missouri
1 month ago
New York City, New York
3 months ago
3 months ago
Denver, Colorado
2 months ago

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Questions? Get answers from Hilton New York Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floors with balcony or spa”
 of 5 bubbles jhunr2016, 2 days ago | Read review
“Ask for room with a view”
 of 5 bubbles BikiranR, 1 week ago | Read review
“'14' rooms appear to have disability access but no view at all- they face a wall.”
 of 5 bubbles ClaireW262, 1 week ago | Read review
“High and towards the back.”
 of 5 bubbles 245runef, 4 weeks ago | Read review
“Not sure as it is the first time I've stayed here but the room I had was good so was happy with it.”
 of 5 bubbles Karen_SB6344FF, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question