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Westgate New York Grand Central

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304 East 42nd Street, New York City, NY 10017-5905
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Traveler (138)
Room & Suite (198)
Dining (27)

About

#383 of 508 hotels in New York City
Location
Cleanliness
Service
Value
The 23-floor, 300-room Westgate New York Grand Central lies within the historic Tudor City neighborhood in the heart of Midtown East Manhattan. Built in 1931 and recognized by Historic Hotels of America, the Gothic revival-style hotel provides easy access to notable New York City landmarks such as Grand Central Station, Empire State Building, Times Square, Rockefeller Center and United Nations. Guests of Westgate New York City enjoy a casual eatery, full bar, fitness center, business center and valet parking. In-room amenities include plush bedding and pillows, flat-screen LCD TVs, triple-pane windows and spacious wooden desks.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Paid wifi
Restaurant
Breakfast buffet
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
199Reviews63Q+A16Room tips
Traveler rating
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John & Indie wrote a review Oct 17
6 contributions2 helpful votes
Once we had got our room sorted out staff were very helpful and our room was newly refurbished so was lovely. In a great location to travel to the hotspots then come back to peace and relaxation.Unfortunately there was work going on across the road but we were out most days early and home quite late so wasn't too intrusive.
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Date of stay: November 2019
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Martin P wrote a review May 2020
Ringwood, United Kingdom271 contributions91 helpful votes
This was very nearly our worst ever hotel experience. We arrived during the evening after travelling for over 24 hours to to be told that our booked room was not in fact confirmed and therefore we had no room. We had our booking confirmation but it appeared that the booking agent had not confirmed with the hotel. We lost most of the evening trying to get it sorted out and we ended up paying for a room and missing most of our evening in New York. In the morning it was sorted out and our payment refunded. It would have been much easier to allocate the room to us on arrival and sort the issue out in the morning, after all the hotel would have our card details swiped as part of the normal check-in proigress. It was a very disapponting experience that could have been handled much better. This was a pity as, otherwise, the hotel was very nice and well located.
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Date of stay: January 2020
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Response from WestgateGuestRels, Guest Relations Manager at Westgate New York Grand Central
Responded May 8, 2020
Thank you for sharing your experience with us. We regret to hear about the issues you may have experienced during your most recent visit. We will certainly be sharing this with our management as we are always looking to improve. We hope to have another opportunity to exceed your expectations. Jessy
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GloriaArusha wrote a review Mar 2020
Arusha2 contributions1 helpful vote
This is not a four star hotel. The lobby is under major construction. There is no restaurant, no room service, no minibar. There is a sign pointing to a $28 breakfast, an extravagant price even in NYC. While the concierge and doormen are generally friendly (they rely on tips of course), the front desk staff is not. My room, however, was clean. The prices appear to have come down over the past two weeks. Not sure if this is because the hotel recognizes it is not a four star establishment or because of Covid-19.
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Date of stay: March 2020
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Trip type: Traveled on business
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Response from WestgateGuestRels, Guest Relations Manager at Westgate New York Grand Central
Responded Mar 18, 2020
Gloria, We greatly appreciate you taking the time to leave us feedback for Westgate New York Grand Central. Our goal is to provide our guests with an incredible stay at any of our properties. We would like to offer our sincerest apologies that your stay did not live up to those standards. Right now we are underway with an update for our property, which involves construction. We also pride ourselves on the cleanliness of our rooms and property. We're looking forward to you giving us another opportunity in the future to exceed your expectations.
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Sheree H wrote a review Mar 2020
Cleveland, Ohio5 contributions
In January my friends and I planned a girl’s trip to NYC. Our weekend target date was 2/14-2/17. The availability of hotel rooms were limited because this was a holiday. Since I’m a member of Westgate Travel, I gave them a call. To my surprise they have a property located in NYC. Immediately I reserved our rooms and obtained the direct number to the property. I called to discuss our plans and although they didn’t have a concierge service, the staff was very helpful. During our drive to the hotel our driver mentioned we were staying in a safe location in NY. It was within walking distance of the United Nations and Grand Central Station. The staff made our stay pleasant. I would definitely stay at this property again.
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Date of stay: February 2020Trip type: Traveled with friends
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Response from WestgateGuestRels, Guest Relations Manager at Westgate New York Grand Central
Responded Mar 13, 2020
Hello, Shereeh. We thank you for generously taking the time to leave a review regarding your stay with us at the Westgate New York Grand Central. It is exciting to hear that your friend’s getaway with us was fantastic and went as planned. We are also pleased to know that our staff exceeded your expectations and delivered the best service. We take pride in knowing our resort is located in a general safe region in NYC, and we’re glad you felt that way. Please revisit us whenever you are back in the Big Apple. Sincerely, Lawrence
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CHE S wrote a review Feb 2020
Dublin, Ireland97 contributions10 helpful votes
Lovely Hotel and well located. Reception was welcoming and helpful. Great sized rooms and bathrooms (with bath) that were clean. Bed was very comfortable. Breakfast bar was adequate - can use your $20 easily. Food quality good. Starbucks coffee on site was an added bonus. Overall it was a pleasant experience. We had no issues or problems and that always makes the stay so much easier.
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Date of stay: December 2019
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Response from WestgateGuestRels, Guest Relations Manager at Westgate New York Grand Central
Responded Mar 2, 2020
Thank you so much for taking the time to review your recent visit to Westgate New York Grand Central! We are so glad that you had such a nice experience, enjoying our friendly staff and fantastic location in Manhattan. We sincerely appreciate your candid feedback on our amenities and offerings. We hope to have another opportunity to host you very soon! Regards, Rachel
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PRICE RANGE
$177 - $435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton manhattan east hotel new york city, tudor hotel united nations, crowne plaza united nations, tudor hotel new york city
FORMERLY KNOWN AS
Westgate New York City
LOCATION
United StatesNew YorkNew York CityTudor City / Midtown East / Manhattan
NUMBER OF ROOMS
300
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Frequently Asked Questions about Westgate New York Grand Central
Which popular attractions are close to Westgate New York Grand Central?
Nearby attractions include Chrysler Building (0.3 miles), Grand Central Market (0.3 miles), and United Nations Headquarters (0.1 miles).
What are some of the property amenities at Westgate New York Grand Central?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Westgate New York Grand Central?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Westgate New York Grand Central?
Yes, valet parking is available to guests.
What are some restaurants close to Westgate New York Grand Central?
Conveniently located restaurants include John's Coffee Shop, The Capital Grille, and Momosan Ramen & Sake.
Are there opportunities to exercise at Westgate New York Grand Central?
Yes, guests have access to a fitness center during their stay.
Does Westgate New York Grand Central offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Westgate New York Grand Central?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Westgate New York Grand Central?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.4 miles), World Trade Center Memorial Foundation (3.4 miles), and Hamilton Park (2.8 miles).
Is Westgate New York Grand Central accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.