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About

#178 of 499 hotels in New York City
Location
4.5
Cleanliness
4.3
Service
4.1
Value
4.0
Travelers' Choice
A full-service hotel near Grand Central Station in New York City, the 300-room Westgate New York Grand Central is located near Grand Central Terminal, ideally within the historic Tudor City neighborhood within Midtown East Manhattan. Guests enjoy easy access to a variety of iconic New York City locales such as the Empire State Building, Times Square, Grand Central Station, United Nations, Rockefeller Center, Chrysler Building and New York Public Library. A historical landmark recognized by Historic Hotels of America, Westgate New York Grand Central features an onsite bar and eatery, Tudor City Tavern, as well as a Business Center, 24-hour Fitness Center and valet parking. As the premier, iconic historical hotel in Midtown East, this hotel services a range of business/diplomatic travelers from the United Nations and UNGA annual events, as well as corporate business guests to and from the Tri-State area, with just the right amount of comfortable leisure focus and classical amenities to p
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Paid wifi
Breakfast available
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Safe
Wardrobe / closet
Iron
Private bathrooms
Flatscreen TV
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Special Rate:Tri-States Resident's Discount
4.0
474 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Westgate New York Grand Central garners accolades for its prime location and charming atmosphere, with guests often highlighting the hotel's stylish decor and clean, comfortable rooms. Service at the hotel generally receives high marks for the staff's friendliness, despite occasional reports of subpar customer service. While the amenities are appreciated, some guests have voiced concerns over extra charges. The hotel's cleanliness is consistently praised, though opinions on value vary due to unexpected fees.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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Jennifer F wrote a review Feb 17
82 contributions
Our stay at the Westgate New York Grand Central was very pleasant. The staff were very were welcoming and helpful. The hotel was quiet. Our room was large by New York standards. The hotel is in walking distance to several restaurants and shopping and the United Nations.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Itsclearlyme wrote a review Apr 2023
8 contributions
+1
Hotel's Favorite
The hotel is in a perfect location. The staff was knowledgeable and accommodating. There are stores, eateries, and all sorts of places available for everyone’s pleasure. I had a wonderful stay. And I will definitely return.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Westgate Resorts, Owner at Westgate New York Grand Central
Responded Apr 19, 2023
It's great our world-class service, convenient location, and beautiful accommodations were the highlights of your stay. Thank you for your review as we love hearing kind words such as yours. We look forward to hosting you again at the Westgate New York Grand Central. Kind regards, Social Media Support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jomca wrote a review Feb 14
Belfast, United Kingdom286 contributions
+1
Would definitely recommend! Location was walking distance (10 minute) down the street from Grand Central Terminal, 20 minutes walk to Bryant Park, 30 minutes walk to Time Square. Plenty of sights to take in on the way. We felt in a safe area and away from all the madness of Time Square. Plenty of wine stores, CVS, Dunkin’s and stores all around and nearby. Rooms were all tastefully decorated in a modern design and had all toiletries supplied. Large flat screen tv. The beds were amazing!! So soft and comfortable, best beds I’ve slept in for a while… 2 blinds on windows so you have blackout. No noise from outside although very close proximity to other hotel room windows and close by apartment block, which is usual in New York, rooms were on the bigger size for New York. Ice bucket in room and ice machine on floors 8 and 14. Tea and coffee machine in room and free bottles of water whenever you wanted it. The resort tax for 4 nights was $160 non refundable and the security deposit is $100 refundable, make sure you’re prepared for this on check in. We didn’t have breakfast although we saw that breakfast was takeaway in a bag with coffee, so can’t comment on that. They let kids stay free in the bedding with the adults, no rollaways available, we had a Queen bed which was massive and plenty of room for 2 adults and 1 10 year old. Showers were powerful. Whole hotel is spotless. Special mention to our maid who cleaned 1215 and 1221, she was top notch and very attentive. The thing that sets this hotel aside from all others is the staff, all staff were very friendly and welcoming and would go above and beyond to make your stay more enjoyable. Any request was never too much for them…. They always had a smile! The reception staff, bar staff, cleaners all very friendly. Special mention to Freddie the Bell Captain and Luis the doorman nothing was ever too much for them….. proper New Yorkers and assets to the hotel. I think if Freddie would’ve been able to drop us back to JFK he would’ve! We felt at home at the Westgate Grand Central and wouldn’t hesitate to stay again next time I am lucky enough to be in New York. 🗽🇺🇸
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bethany M wrote a review Feb 14
3 contributions
We have just returned home to the UK after a 4 night / 5 day stay in the westgate grand central hotel. I just want to start off by saying the staff are great, especially the bell men. The hotel is clean and smells delightful. The hotel rooms are slightly dated furniture wise but they are clean, very squeaky bed which appears to look like a sofa that forms into a bed. The hotel has a Starbucks which is also great!! The hotel itself is very central, it’s a 15/20 minute walk from time square where there is local underground’s. All of your bigger attractions such as empire state, Statue of Liberty the hotel is no where near close to any of these attractions and will require an underground. The cab journey from JFK is around one hour long, costs 86 dollars there and 86 dollars back to the airport. Take into consideration rush hour traffic. I would highly recommend IHOP for breakfast and I would recommend avoiding juniors diner in time square and stardust in time square (the worst food of our holiday and the most expensive) On average it’s around 60 dollars for breakfast which is quite expensive but the city itself is self is VERY VERY expensive. Overall a great holiday, our first time in newyork been an amazing experience. Would 100% return to hotel cannot fault it, staff are great.
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Avoid Juniors diner and stardust diner in time square. Avoid brinks it’s very dangerous. Book...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hani S wrote a review Feb 11
Atlanta, GA, United States46 contributions
The look, the location and the amenities of the Westgate Hotel Grand Central made our recent stay an absolute winner. It's right on 42nd street at second avenue. I thought it would be a very busy area. Instead, it was just perfect. Centrally located to tons of fine places to eat, to shopping, to transportation, to walking. If you like "looking up," the building structures were dynamic and beautiful. Duck in for a hot chocolate at Zuckers. Have breakfast or lunch at one of the two closest diners (Townhouse and Gemini; we hit both). Head a block north or five or six blocks south to a meal or a hangout. You can get everywhere, so easily. Even back to LaGuardia, whether by Uber or taxi we did both). The hotel is beautiful. The staff goes out of their way to accommodate. There's a wonderful seating area to meet friends and hang out, across from a "marketplace" and bar where you can have a cocktail or heat up one of the food options in the microwave. The room was perfect. Totally updated. Oodles of storage... drawers, closet with cubbies and hanging space. The nightstand had a refrigerator! (We didn't discove that until we were ready to depart.) Bathroom was totally updated and easy. Lush, thick towels and plenty of them. Shampoo, conditioner, body wash and body lotion were upscale and plentiful. The dresser and desk were quite handsome with leather-look fronts drawers and vintage metal feet on the mid-century modern low chest. Plenty of charging stations for phones iPads, and hands-frees. Bed comfort was heavenly, like sleeping on a cloud. Our reservation let the hotel pick our room. When we checked in, we were told they had a king room available if we'd like (and we did). The staff went to great lengths to please. We'd intended to take Uber to the airport, and it was suggested we might wish to take a taxi. Chafik said he would be happy to get us a cab and a reputable ride. We went with that and it was perfect. Even a little cheaper than Uber would've been. My companion lost one of her favorite gloves and thought it might've been left in our room, or dropped in the lobby somewhere. We'd already checked out and checked our luggage to go to lunch. When we got back to hotel, Chafik said he'd gone up to our room to check for the glove (not there). Just going the extra mile was very special. (The companion then thought it might've been dropped/left at the bagel place up the street. That was correct and I retrieved.) Each time we entered or exited the hotel, the doorman opened the side door for us, or started the revolving door if we were headed that way. Staff was just wonderful. The room was comfortable, the bed was a great respite for hard-walking days. The hotel is centrally located, near Grand Central, and near the UN. In the middle of so many restaurants, stores. Second Avenue, First Avenue are a delight to walk along on the fashionable East side of manhattan in the East 30s and 40s. I'd love to stay at the Westgate ... again and again.
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Date of stay: February 2024
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Trip type: Traveled with friends
Room Tip: There's a refrigerator in the nightstand! And, there's a perfect sitting area if you're meeting...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mary wrote a review Feb 4
4 contributions
Amazing hotel / staff and location . Had 6 days here for my daughters 21st cannot recommend this hotel enough… staff are amazing.. Kevin 😊 thank you for all your help and making this extra special with a room & balcony, chafik 😊 for sorting out the problem with my transfers and all the other staff. That made it such a great visit ( sorry didn’t get all the names ) Perfect location!!!! Thank you so much west gate …. We will be back 😊😊😊
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lauralou wrote a review Jan 2024
Southampton, United Kingdom24 contributions
We visited NYC from the UK and I stayed here with my daughter for 4 nights. We had a Queen room and it was a lovely stay. Beautiful and clean hotel, staff are very friendly and helpful and room cleaned each day with toiletrie and tea/coffee supplies topped up daily. Would definitely recommend and ideal location as only minutes away from Grand Central station and about 20mins from Times Square. If we visit NYC again I will definitely be staying here!
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Westgate Resorts, Owner at Westgate New York Grand Central
Responded 3 weeks ago
Hi, Thank you for choosing Westgate New York Grand Central for your stay in NYC! We're thrilled to hear that you and your daughter had a lovely experience in our Queen room. It's wonderful that you found our hotel beautiful, clean, and our staff friendly and helpful. We're delighted to have contributed to your memorable stay, and we truly appreciate your recommendation. Our central location near Grand Central Station and Times Square makes exploring the city convenient, and we can't wait to welcome you back on your next visit to NYC. Until then, safe travels and thank you for your kind words! Kind Regards, Social Media Support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GudianM wrote a review Jan 2024
22 contributions
We thoroughly enjoyed our stay here. The room and bed were comfortable and we really appreciated how well equipped it was (iron/ironing board/coffee machine/big closet/hairdryer). I gave a 4 star instead of a 5 star as there was quite a bit of dust under the cabinets and behind the floor lamp and table. I didn’t say anything at the time as I didn’t want to cause a fuss. I want to say that the staff we met were amazing! Nestor and Kevin at reception were so helpful and friendly. A special thank you to Nickolai and the breakfast team, Jose, Roni, and Sami. You are all a credit to this hotel, thank you!!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Westgate Resorts, Owner at Westgate New York Grand Central
Responded 3 weeks ago
Hi, Thank you for taking the time to share your experience with us. We're delighted to hear that you thoroughly enjoyed your stay, found the room and bed comfortable, and appreciated the amenities we provide. We apologize for any dust concerns you encountered; your feedback is valuable, and we will address this issue to ensure a more pristine environment for our guests. We're especially grateful for your kind words about our staff members, Nestor, Kevin, Nickolai, Jose, Roni, and Sami. They take pride in providing excellent service, and your recognition means a lot to them. We hope to welcome you back for another enjoyable stay in the future! Kind Regards, Social Media Support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stuart S wrote a review Jan 2024
Barnsley, United Kingdom23 contributions
Super hotel in a great location With brilliant staff who couldn't do enough for you. The rooms are bright well maintained and come with large tv plus coffee/tea making machine. The hotel bar is a great place to have a pre drink before exploring this great city or a night cap before turning in . We will definitely stay at this hotel again on my next trip to New York.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Westgate Resorts, Owner at Westgate New York Grand Central
Responded 3 weeks ago
Hi, We are so grateful for your 5-star review. We are so delighted to know that you enjoyed every aspect of the Westgate New York Grand Central! We can’t wait to welcome you back soon for another dream vacation. Best Wishes, Social Media Support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve E wrote a review Jan 2024
7 contributions
This was my first stay at the Westgate New York Grand Central and I was very pleased with the courtesy shown both by Reservations agents and Hotel Staff in honoring my request for a terrace room on an upper floor with view toward Tudor City apartment towers, U.N. and East River. This meant a great deal to me as I am a photographer with a long-standing fondness for the Tudor City neighborhood, ever since earliest visits in my teens. and I do a festive birthday week in NYC every year. Beyond this, when I remarked to Kevin on Front Desk staff, while checking out, how much I had enjoyed the terrace and its view and that I planned to make this "my" hotel for future birthday week and other visits, he volunteered that next time I would have an even better terrace room, and he actually made notation of that assurance on my customer account. Hard to imagine a better view from a terrace than that which I enjoyed with my 16th floor accommodations, but I'm certainly looking forward to whatever upgrade Kevin had in mind for my next stay. Aesthetically, Westgate's extensive renovation of this historic hotel is immediately obvious in the inviting lobby with its Art Deco touches and bronze adorned elevators, and rooms themselves, a very nice touch being the double-glazed casement windows, which allowed me to enjoy fresh air when desired and views that augment the major ones from the terrace. Also nice for a photographer, not having to deal with glass reflections. Attractive wall lighting fixtures flanked the bed, with the added feature of high-intensity reading lights on flexible arm - very thoughtful design. The climate system was responsive and commendably quiet in its air-moving. If all the foregoing positives were not enough, I should add that both room and bath were spotless and comfortable, especially the bedding, and the full-size bathtub proved therapeutic with all the exercise scampering about NYC with full compliment of camera gear. Housekeeping, Front Desk staff, and other representatives of the Hotel were unfailingly friendly and helpful, and made this first time visitor feel like a valued long-term guest of Westgate.
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Date of stay: December 2023
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Westgate Resorts, Owner at Westgate New York Grand Central
Responded 3 weeks ago
Hi Steve, Thank you for your detailed and heartfelt review! We're absolutely thrilled to hear about your positive experience during your first stay at Westgate New York Grand Central. It's wonderful to know that our staff was able to honor your request for a terrace room with a view that holds personal significance for you. We appreciate your kind words about our lobby and room renovations, the thoughtful design elements, and the comfort of your accommodations. Kevin's commitment to ensuring your future visits are even more enjoyable is truly commendable, and we look forward to exceeding your expectations with the upgrades he has in mind. We value your loyalty and hope to be your go-to hotel for your birthday week and other visits to NYC. Thank you for choosing Westgate, and we can't wait to welcome you back for many more memorable stays! Kind Regards, Social Media Support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$192 - $367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton manhattan east hotel new york city, tudor hotel united nations, crowne plaza united nations, tudor hotel new york city
FORMERLY KNOWN AS
Westgate New York City
LOCATION
United StatesNew YorkNew York CityTudor City / Midtown East / Manhattan
NUMBER OF ROOMS
300
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WESTGATE NEW YORK GRAND CENTRAL $187 ($̶3̶4̶1̶) - Updated 2024 Prices & Hotel Reviews - New York City

Frequently Asked Questions about Westgate New York Grand Central
Which popular attractions are close to Westgate New York Grand Central?
Nearby attractions include United Nations Headquarters (0.1 miles), Grand Central Market (0.3 miles), and Chrysler Building (0.3 miles).
What are some of the property amenities at Westgate New York Grand Central?
Some of the more popular amenities offered include a lounge, a fitness center, and a business center.
Which room amenities are available at Westgate New York Grand Central?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Westgate New York Grand Central?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Westgate New York Grand Central?
Yes, valet parking is available to guests.
What are some restaurants close to Westgate New York Grand Central?
Conveniently located restaurants include Momosan Ramen & Sake, The Capital Grille, and John's Coffee Shop.
Are there opportunities to exercise at Westgate New York Grand Central?
Yes, guests have access to a fitness center during their stay.
Does Westgate New York Grand Central offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Westgate New York Grand Central?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Westgate New York Grand Central?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.4 miles), World Trade Center Memorial Foundation (3.4 miles), and Hamilton Park (2.8 miles).
Does Westgate New York Grand Central have any great views?
Yes, guests often enjoy the city view available here.