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Westgate New York City

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Traveler (6)
Room & Suite (156)
Dining (28)
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Overview
3.0
4 reviews
  • Excellent0%
  • Very good50%
  • Average0%
  • Poor25%
  • Terrible25%
Travelers talk about
“tudor city”(68 reviews)
“united nations”(60 reviews)
“new york”(301 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Reviews (4)
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All reviewstudor cityunited nationsnew yorkgrand centraleast riverchrysler buildingtimes squarefew blocksjunior suiterooms are smallboutique hotelcorner roommanhattandoormanconciergesubwayavenue
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Reviewed 1 week ago

No longer a Hilton and barely a hotel. Ownership changed, so if you want to get ripped off, stay here and pay extra charges that aren't on your Hilton bill. And to top it off, when we entered our room, one of the hotel staff...More

2  Thank Roni20850
Response from WestgateGuestRels, Guest Relations Manager at Westgate New York CityResponded 4 days ago

Thank you for sharing your experience at Westgate New York City. We regret any inconvenience you may have endured due to the change in ownership prior to your arrival. Please know that guest that had already paid for their stay through Hilton, were not required...More

Reviewed 2 weeks ago via mobile

We were very happy with the location and value from this Hilton. Rooms are on the small side, but that has been my experience everywhere I’ve stayed in NYC. Location is convenient and safe. The housekeeping did forget to replace some items and there’s no...More

Thank Jenny_from_PA
Response from WestgateGuestRels, Guest Relations Manager at Westgate New York CityResponded 4 days ago

Thank you for visiting Westgate New York City. As our newest addition, we are happy to hear feedback from guests. These will help us identify areas that may need improvement. We appreciate you choosing us for your stay and hope to see you in the...More

Reviewed 2 weeks ago

I stayed three nights at the Hilton New York Grand Central while in the city for work. This hotel was comfortable, well located in Midtown, and had everything the business traveler needs. Check in at the Hilton was fast and easy. My room was large...More

Thank Erin74
Reviewed 2 weeks ago

The rooms are tiny and ours, 1714, had a huge column interrupting the room. The view was nice and we had three windows. The A/C kept clunking every 20-30 minutes ALL night long! The location is excellent, right next to Tudor City on 42nd street....More

Review collected in partnership with Hilton Hotels & Resorts
Thank StlRunMom
Response from Calvin P, on behalf of management at Westgate New York CityResponded 3 days ago

We are sorry we were unable to provide you with the quality of amenities and service you expect from our hotel during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$191 - $438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#232 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$191 - $438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#232 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveler (6)
Room & Suite (156)
Dining (28)
Amenities (39)
Business Center & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Charles E
December 17, 2017|
AnswerShow all 3 answers
Response from Steambush | Reviewed this property |
I agree. About a half hour.
1
Vote
HCTAY
November 19, 2017|
AnswerShow all 4 answers
Response from stevenekuhn | Reviewed this property |
We left our bags there for 5 days while travelling, we simply put them in the room, took the tag and then came back to get them upon our return. As long as you have the ticket, all is well. However since you are actually... More
2
Votes
Room Tips
"Do not stay here."
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