The Kitano Hotel New York
66 Park Ave East 38th Street, New York City, NY 10016-3007
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About
#171 of 745 hotels in New York City
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.0
Travelers' Choice
The Kitano Hotel New York is an excellent choice for travelers visiting New York City, offering a charming environment alongside many helpful amenities designed to enhance your stay.
Nearby landmarks such as Friends Building (1.8 mi) and The Metropolitan Museum of Art (2.2 mi) make Kitano New York a great place to stay when visiting New York City.
As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with wifi available.
Guests have access to a concierge and room service while staying at The Kitano Hotel New York. In addition, Kitano New York offers a lounge, which will help make your New York City trip additionally gratifying.
During your visit, be sure to check out one of New York City's popular lobster restaurants such as The View Restaurant & Lounge, Eleven Madison Park, and Eataly, all a short distance from Kitano New York.
If you’re looking for something to do, Empire State Building (0.3 mi), Top of the Rock (0.6 mi), and Times Square (0.7 mi) are a nice way to spend some time, and they are all within walking distance of Kitano New York.
Enjoy your stay in New York City!
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Property amenities
Valet parking
Wifi
Bar / lounge
Babysitting
Car hire
Business Center with Internet Access
Conference facilities
24-hour security
Paid wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Air purifier
Bathrobes
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English, French, Russian, Spanish and 12 more
Location
66 Park Ave East 38th Street, New York City, NY 10016-3007
The Kitano Hotel New York
Getting there
Great for walkers
Grade: 100 out of 100
100
LaGuardia Airport
5.9 mi•
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Teterboro Airport
8.2 mi•
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33rd St
5 min•New York City Subway
Rental Cars
409 Restaurants
within 0.3 miles
1441Reviews40Q+A100Room tips
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We recently stayed at the Kitano for 4 nights (Dec 2023). We were very impressed with our room as well as the hotel staff. Beds were comfortable, no street noise from our 7th floor room, clean, 2 comfy chairs as well as a desk, robes, slippers, umbrellas, as well as a towel warmer nice products and bidet in bathroom. Check in was efficient with very helpful, friendly staff. There were doormen during the day hours to assist and greet you. We were supplied with an extensive list of restaurants available within walking distance that we found very helpful. The hotel is centrally located with many of New York's main sights within a 30 minute walk. The view out our window was the Empire State Building and Grand Central Station was a few short blocks down the street. Prior to our arrival, I had emailed to request a kettle for coffee and tea as well as a mini fridge. Both were in our room on arrival. I would highly recommend this hotel. …
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Date of stay: December 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at the Kitano for 4 nights and had a fabulous stay. The staff were friendly, helpful and very informative. We knew there was no restaurant available when we booked, so that didn’t bother us. The roof top bar is now open. Our room was lovely, it was clean and newly renovated! There was a new carpet throughout. We were on the 10th floor, the room was quiet and very comfortable. The hotel is a 5 min walk to grand central station and easily accessible to NY on foot. We would recommend the Kitano for a lovely stay in New York
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Non-existent amenities - no restaurant (closed for renovations), no rooftop bar during whole weekend (booked for private functions), no lobby bar, room service only until 1pm, first room we had with no hot water. Asked for some financial compensation but because “they updgraded me” to a room with hot water they said they did enough. Rooms are dingy and old (even the renovated ones), service is horrific (no, can’t do - that is their motto) and no response due to the fact that they do not advise that their food options are non-existent. If you need a cheap bed to spend a few days in Manhattan paying for 5 star hotel with ZERO amenities then this is your place. Otherwise, stay away!
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed at the Kitano Hotel for 6 days and had a wonderful experience again! We have stayed at this location a few times. It is centrally located near Grand Central Station and it’s so easy to get to many of the NY City attractions from this location. All of the staff are so friendly and helpful. With room views of either Park Avenue or the Empire State Building, these are add bonuses. The rooms are very clean and the hotel is elegant. We traveled with family and several other couples. Everyone enjoyed their stay and the hospitality.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: The location is superb if you are interested in touring Manhattan. There are many options in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Initial impressions weren't great: the receptionist was surly, and we were disappointed to learn that the hotel restaurant was closed for refurbishment. That is something which should have been made clear on the website at the time of booking. Things got better when we found our room, which was very spacious and comfortably furnished. (Loved the bathroom, and the multi-functional toilet - we weren't brave enough to try out the settings!) Also, a big thank you to the door staff member, who very kindly stood out in the rain to hail us a taxi! The hotel is an easy walk from the Grand Central Station. We only had one night here, but would still recommend it in spite of getting off to a bad start! (The receptionist who checked us out was also friendly and helpful!)
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel bills itself as “Japanese,” but the restaurant has been closed for a long time and the only thing about the room that was Japanese was the Toto washlet installed on top of the toilet and the 20 year old Panasonic television. The staff was nice, and they did offer umbrella’s on a rainy day, but our room at about $450/night was nowhere near what I would consider a good value. Overall, the hotel is tired and the room though clean is not especially comfortable. On the plus side, the location is great and, by current horrendous standards, the room was perhaps one of the better values in the market.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Avoid New York if you can. It’s overrated.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is clean and well-maintained. It has a great location on Park Avenue. - The staff is pleasant and helpful. - The hotel is located in a safe and convenient neighborhood with various attractions within walking distance. The room size is nice for NYC .
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great Hotel- in nice Area - Convenient to get around. Excellent staff! Wonderful amenities, especially the bidet. The rooms are very spacious by New York standards and elegant. The staff very helpful and responsive. You are super close to Grand Central Station and in a safe nice area. The staff were very helpful to us getting around New York for our one day visit. I want to highly commend the staff. We left on a cruise and my husband left his wallet with credit cards and all our cash- over $1,000 in their safe. We called them from the boat while at sea and they checked and got back to us that it was all there and they would safely hold it for us. They were very reassuring and kind. Can't say enough about the staff. When we return to New York City, this will be our go to hotel…
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Kitano is our type of hotel. Elegant, charming and traditional. The location is perfect, you are in the heart of NY but in a beauriful tree lined avenue. The staff overall were so kind and helpful.. Our room spacious, bed and linen excellent. Personally, we would have preferred an in room fridge or floor ice machine and non instant coffee. Paying daily for internet is so niggling. All that said...the hotel still earns 5 stars from us. Highly recommend.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
What a GREAT stay!!! Spent 5 days in NYC and stayed at this fabulous hotel. The location was very convenient being a few blocks from Grand Central Station and within walking distance of Central Manhattan . Can't say enough about the hotel and the helpful staff. The Roof Top Bar had just opened and we spent a few nights having a bite ( and drinks, of course), just admiring the NY skyline. Only downside was that their restaurant was not open but we did not go hungry as there many options nearby .
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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PRICE RANGE
$251 - $458 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kitano new york hotel new york city, kitano new york city, kitano hotel new york city
LOCATION
United StatesNew YorkNew York CityMurray Hill / Manhattan
NUMBER OF ROOMS
150
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Claim Your ListingTHE KITANO HOTEL NEW YORK - Updated 2023 Prices & Reviews (New York City)
Frequently Asked Questions about The Kitano Hotel New York
Which popular attractions are close to The Kitano Hotel New York?
Nearby attractions include Grand Central Terminal (0.3 miles), New York Public Library (0.3 miles), and The Escape Game NYC (0.2 miles).
What are some of the property amenities at The Kitano Hotel New York?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at The Kitano Hotel New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Kitano Hotel New York?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at The Kitano Hotel New York?
Yes, valet parking is available to guests.
What are some restaurants close to The Kitano Hotel New York?
Conveniently located restaurants include Royal 35 Steakhouse, The Capital Grille, and Momosan Ramen & Sake.
Are any cleaning services offered at The Kitano Hotel New York?
Yes, dry cleaning and laundry service are offered to guests.
Does The Kitano Hotel New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Kitano Hotel New York?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.
Are there any historical sites close to The Kitano Hotel New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.2 miles), World Trade Center Memorial Foundation (3.2 miles), and Hamilton Park (2.4 miles).
Does The Kitano Hotel New York have any great views?
Yes, guests often enjoy the city view available here.