The Kitano Hotel New York is an excellent choice for travelers visiting New York City, offering a charming environment alongside many helpful amenities designed to enhance your stay.
Nearby landmarks such as Friends Building (1.8 mi) and The Metropolitan Museum of Art (2.2 mi) make Kitano New York a great place to stay when visiting New York City.
As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with wifi available.
Guests have access to a concierge and room service while staying at The Kitano Hotel New York. In addition, Kitano New York offers a lounge, which will help make your New York City trip additionally gratifying.
During your visit, be sure to check out one of New York City's popular lobster restaurants such as The View Restaurant & Lounge, Eleven Madison Park, and Eataly, all a short distance from Kitano New York.
If you’re looking for something to do, Empire State Building (0.3 mi), Top of the Rock (0.6 mi), and Times Square (0.7 mi) are a nice way to spend some time, and they are all within walking distance of Kitano New York.
Enjoy your stay in New York City!
This hotel has a great location, the rooms are comfortable though mostly not very large, the service is good, the staff are always helpful and the prices are decent. It is a pity the Japanese restaurant is still closed.
We were traveling with our 6 month old and requested for a small fridge in the room for the milk. The staff at the check-in desk asked for $50 a day for this service which any 4 star hotel should provide.We then requested a late check out for a couple hours since our flight was at 5 pm. Again the staff showed no understanding and did not consider our request. Will never stay at this hotel and dont recommend it for family.
The building and rooms are a bit dated but the location is fantastic as it’s so near Grand Central. The bathroom was also very functional with a heated towel rack and Japanese toilet bowls. Study table was sizeable and comfortable. I had a view of Empire State Building from my room which was nice. Breakfast was also sent up to my room everyday which was of good quality.
We had a small suite facing Park Ave. Quiet, wonderfully clean, lots of perks (huge pillows, housecoats, slippers, full breakfast delivered to our room). Staff is friendly and accommodating. The hotel is centrally located, within walking distance of museums, restaurants, and theatres. We had a fabulous stay.
Stayed for three nights in a Junior Suite with a King Bed. The room was very clean. The bed was comfortable and all the furniture was in good condition. We had breakfast from room service each morning. The choices available were something for almost anyone. The breakfast arrived hot each morning. The staff was excellent and very polite. The Murray Hill neighborhood has plenty of good restaurants nearby. We would definitely consider staying here again.
Nice hotel, the kids enjoyed the heated toilet seats and bidet features haha. Room was plain, fridge cost extra, parking is extra but the valet is great, and it’s a convenient location! I liked that the cleaning lady actually came in every day to refresh towels and clean up, most hotels aren’t doing that anymore and you have to constantly go to the front desk for things. Great stay!
The hotel staff displayed the attention to detail and wonderful service you no longer expect at New York City hotels. They actually care and know you by your name. The room was very comfortable as well. Great neighborhood, too. Murray Hill.
Hotel lobby is lovely, Rooms are small and dark. No amenities (bottled water, coffee in the room or lobby). Staff is slow and offer no service or recognition for loyalty program members. Overall experience was very bland.
Due to the pandemic, we haven't returned for 2 years. The Kitano remained as gracious and accommodating as always. Front desk managers Oleg and Jimmie overcame our various NYC issues. The cleanliness of the rooms was nothing short of hospital grade. We were pleased to meet the general manager Mr. Zahran, who proudly presented his establishment. Clearly, The Kitano is a hidden gem, and an oasis of quality and decorum.
We stayed 4 nights towards the end of April and the Staff gets a 5 plus! Our son and girlfriend also stayed in a different room at the same time. The staff, I cannot remember all the names, but Zack and Jimmy at front desk were wonderful and friendly as everyone was including housekeeping and room service. They even allowed our son to check in early at no extra charge, a plus in NYC! As others have said, the rooms and public areas are very clean. I would love to give 5 plus stars totally, but with the restaurant and bar still closed and nowhere in hotel, including rooms for coffee unless room service, it’s hard to do. I had called before so knew the circumstances and brought my little 4 cup pot with me! We did get breakfast room service twice and had it delivered to the mezzanine, which was good, a bit pricey, but the gentleman serving was very gracious. I understand with New York closed down for such a long time due to the Pandemic, now it is hard to get employees back, as they’ve probably moved or gotten other jobs, coming from Florida, I think they’re here! The hotel seemed a bit busy at times, but still very quiet. The 4 of us would have loved for the bar to have been open on the rooftop, other bars in area were very busy?! Yes, plenty in area and restaurants! The one issue I had and complaint was WiFi it would bump me off daily and supposedly had a charge, however this was taken off our bill. I truly hope we can come back when all is open! As I said, the staff is exceptional at this Hotel! Looking forward to next time!…