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Kitano New York

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Kitano New York
Kitano New York
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1,003 Reviews from our TripAdvisor Community

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Showing 772: English reviews
Reading
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We returned to the Kitano after a 7 yr break. And it was exactly the same. The standards are high and the rooms are superb. It was our anniversary and the hotel supplied us with a bottle of wine and chocolates what a gorgeous touch. Also the view of the Empire State Building from our bedroom wasn't too bad either!

Helpful?
Thank Andrea31
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We visited the jazz club last Saturday night and sloppy was how I would describe the atmosphere. The jazz club used to be located in a very sophisticated room on the hotel's mezzanine. The room is still there but closed and roped off, probably to save labor costs. The new location of the jazz is in the hotel's Japanese restaurant.... More 

Helpful?
Thank LDofCT
Worthing, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My daughter and I stayed in this hotel for 6 days during our first visit to New York and it formed no small part of a really wonderful trip. The staff were courteous, the room clean and well equipped, the Japanese toilet intriguing, the beds very, very comfortable and the location quiet and perfect ( 15 minutes walk from Times... More 

Helpful?
Thank Alison C
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for the excellent review of The Kitano Hotel New York. Happy to know you chose the Kitano for your trip with your daughter and the room, bed, the location met your expectations which made memorable 6 day stay for you. Please consider staying with us again should you have plans in the future to return to... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

The Kitano Hotel is centrally located in Midtown NYC with easy access to Grand Central Station, the Empire State Building and many more sights and shopping areas. The staff were so helpful and polite, always ready to offer suggestions. Well appointed bathrooms. The 2 restaurants had a nice selection of menu items and were willing to accommodate special diet needs.... More 

Helpful?
Thank Suzanne P
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for the excellent review. Glad to know our location, room, restaurant quality and especially the staff service met your expectations. Please consider us again on your next visit to New York and we are looking forward to welcoming you back at the Kitano Hotel New York. Warmest regards, Akihiro Nomura Deputy General Manager More 

Irby, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 8 days August 2016. Great location near Grand Central. Lots of good restaurants and bars nearby. Rooms very comfortable and immaculately kept. The only negative was there being no free wifi in the room though it was available in lobby and mezzanine. Staff friendly. No access to bar when jazz on unless you pay cover charge. Everything... More 

Helpful?
Thank chriscass2016
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you Very much for your time to provide feedback on your recent visit. Good to know the location and the room met your expectations. Comfort, convenience and staff service is what we strive for so glad to hear we met your expectations. Please consider us again again if you have an opportunity to visit New York in the near... More 

Honolulu, United States
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The amenities in this hotel were awesome (for a NY Hotel). The location was great, a 15 minute walk to Times Square, 5 minutes to Grand Central Station so we were close enough to the action but not smack dab in it! We loved the Toto toilet (weʻd stay here again just to experience again) and the attention to detail... More 

Helpful?
Thank Melanie K
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for the feedback on you recent visit with the Kitano Hotel New York. Firstly, I must apologize for our staff for not offering any options to make your stay comfortable as possible from the guest point of view. We try our best to fulfill the request as much as possible but we sometimes do have challenges... More 

Belfast, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Kitano Hotel is ideally located on Park Ave only a 5 min walk to Times Square, Empire State Building and the shops on 5th Avenue. Having visited New York many times and experiencing a real mix of hotels this was by far one of the best that I have stayed in. The stay were very pleasant and the rooms... More 

Helpful?
Thank Kerria87
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you for the feedback of your recent stay at the Kitano Hotel. Glad to know the location and the cleanliness of the room met your expectations. It is our hope that with our continued efforts to improve on our services that you will have another opportunity to visit and have comfortable stay at the Kitano Hotel. We are looking... More 

Baltimore
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderfully soundproofed, an oasis of quiet in a very busy city. Very friendly staff when checking in, great room and bathroom with Japanese bidet toilet. Wonderful bed and very nice bar offerings with friendly service (the main restaurant was closed for summer vacation) . With the price, free wifi should be standard. Or at least just one fee for multiple... More 

Helpful?
Thank Robert W
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you for taking your time to provide feedback on your recent visit. Good to know the service and especially the room and the bed made the stay comfortable. Thank you again for the comment regarding the wifi. We do provide free wifi in the hotel lobby, and please contact me if I may be of any further assistance on... More 

scotland
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great stay all staff very pleasant Room was spacious and spotlessly clean Extra special because we had a lovely view of Empire State Building. The hotel staff also gave us a card for our anniversary and lovely chocolates which was considerate of them and appreciated by us.

Helpful?
Thank weegiegal
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for choosing the Kitano Hotel New York to celebrate your special occaisons. We are happy to know that the room, staff and the special amenity made your stay enjoyable. Happy anniversary and we are looking forward to serving you once again on your return to New York. Warmest regards, Akihiro Nomura Deputy General Manager More 

Rheinland-Pfalz
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our week long stay in this hotel was great. The room as very clean, the service excellent and staff very friendly. The breakfast selection is very good but not great - unless you enjoy Japanese food for breakfast, which I tried and liked quite a lot. There was everything you need for a good breakfast. The bread didn't seem to... More 

Helpful?
Thank PersonalReview
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for the great review. Glad to know you found value in you visit and the location, cleanliness and the service met your expectations. Please consider us again on you next visit to New York. Warmest regards, Akihiro Nomura Deputy General Manager More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Kitano New York

Address: 66 Park Ave, At 38th Street, New York City, NY 10016-3007
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $239 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kitano New York 4.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Kitano New York Hotel New York City
Kitano New York City
Kitano Hotel New York City
Hotel Style:
#94 Romantic Hotel in New York City
#103 Luxury Hotel in New York City
#139 Family Hotel in New York City
#208 Business Hotel in New York City
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