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Excelsior Hotel

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Excelsior Hotel
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2,007 Reviews from our TripAdvisor Community

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Showing 1,726: English reviews
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Albany, New York
Reviewed 2 days ago NEW

We stayed here for two nights over Presidents' Day weekend 2017 and had an excellent stay. Our room was clean, comfortable, quiet and spacious (yes, spacious). The location was excellent being right next to Central Park (which was a big plus on a warm February afternoon), and with a subway station on the corner, low-key restaurants nearby, and Lincoln Center...

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Thank Joseph G
yorkshire
Reviewed 4 days ago NEW

We stayed here for 3 nights in February the hotel was old worldly the furniture etc. We checked in to a freezing cold room had trouble with heater that got fixed quickly. Really disappointed that there was no tea & coffee facilities in the room you expect this as standard in most hotels we had to get coffees in reception...

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Thank birdieyork
Needham, Massachusetts
Reviewed 5 days ago NEWvia mobile

Booked this hotel mostly because of location. And it is located in great spot. Near Museum of Natural History and Central Park. Room was great, lobby is just as big as need, but stuff who is working there is unwelcome. Did not get room for me and kids, because of problem with computer and we came 30 minutes before 3,...

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Thank Larissa921
Tweed Heads, Australia
Reviewed 1 week ago

Older style hotel( like a lot are in new York ) . Very clean, and comfortable beds and pillows .view from window on 15th floor, Restaurant for evening meals and dining room for breakfast and a bar included with restaurant very nice meals . Time Square is about 1/2 hour away on hop on bus around the corner . Great...

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Thank les0wens
Gaithersburg, Maryland
Reviewed 3 weeks ago

Several family members stayed here for two nights to attend a family wedding. The hotel is well maintained with old-world styling, yet modern with comfortable beds, and they gave us rooms near each other. (The bathroom could use an upgrade, which they have plans to do.) My room was on the 7th floor, looking out on the Museum of Natural...

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Thank JoyceAnn10
London, United Kingdom
Reviewed 4 weeks ago

Spent three nights at the Excelsior, enroute to Florida. Central Park is right across the road also the American Museum of Natural History. Excellent for transport as train station just on the corner as are a vast number of bus stops. The main road has multiple eateries ie restaurants, pizza parlour, Chinese and various cafes. Gym & boardroom available. There...

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Thank P H
Leeds, United Kingdom
Reviewed January 18, 2017

This is an average hotel in terms of comfort, facilities and cleanliness. The main advantage is the location- a nice, quietish part of Manhattan with a subway stop and the beautiful Central Park nearby. The staff we came across seemed somewhat indifferent about our stay, the only remarkable interaction was with the man at reception who was the first person...

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1Thank Hayley-wayley
New York City, New York
Reviewed January 14, 2017

Next to the American Museum of Natural History and a short bus ride across the park to the Met. Rooms were fairly small but very comfortable; staff very accomodating. Try to get a room on an upper floor overlooking the museum -- southern exposure. The view of the space exhibition hall is amazing.

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Thank robcurtross
San Francisco, California
Reviewed January 10, 2017

I chose this hotel because of the great location close to Central Park and the Met Museum. The bathroom was a bit tired and dated. The room had strawberry tops on the carpet under the desk that weren't vacuumed up and the pillow cases didn't smell so fresh. On our 1st night we were awoken around 3 am to a...

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1Thank azot2017
Washington, DC
Reviewed January 4, 2017

We recently stayed at the Excelsior for a family vacation. The rooms were nice, although there were a couple of problems. But first, the positive. The restaurant, Calle Ocho, is great and the hotel staff were very helpful. Good concierge and great doormen. On the down side, the elevators took forever and were not large enough for the traffic they...

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Thank kateb1111
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Staying in Upper West Side

Neighborhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighborhood
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Excelsior Upper West Side NYC Hotel Located in the fashionable Upper West Side neighborhood between Central Park and Columbus Avenue, the Excelsior Hotel is a beautifully renovated hotel with an abundance of old world charm and comfort. This landmark hotel is characteristic of Manhattan's architectural beauty among the dramatic Central Park setting; thoroughly complimented by modern conveniences and luxuries. The Excelsior Hotel is located in one of New York City's trendiest neighborhoods, overlooking the American Museum of Natural History and the Rose Center for Earth and Space. Popular attractions such as Lincoln Center, the Beacon Theatre, and Columbia University are within walking distance to the Excelsior. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Manhattan's Excelsior Hotel features an elegantly and comfortably appointed Lobby; inviting guests to feel at home upon their arrival. Its New York City hotel room accommodations are inspired with an Art Deco contemporary motif with countless amenities and services to make a stay at the Excelsior Hotel an experience for guests desiring more than a typical New York "tourist" hotel. ... more   less 

Additional Information about Excelsior Hotel

Address: 45 West 81st Street, New York City, NY 10024-6025
Location: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $157 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Excelsior Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Excelsior New York City
Excelsior Hotel New York City
Hotel Style:
#152 Business Hotel in New York City
#207 Family Hotel in New York City
#220 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Excelsior Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room at front we was at back overlooking fire escape appartments”
 of 5 bubbles birdieyork, 4 days ago | Read review
“can not tip was on a tour and was selected for me .”
  • comfortable and very quite
 of 5 bubbles les0wens, 1 week ago | Read review
“Ask for a room that looks out at the Museum of Natural History. 7th floor was perfect for this.”
 of 5 bubbles JoyceAnn10, 3 weeks ago | Read review
“High floor with view of museum -- superb at night”
  • Get a southern view on a high floor
 of 5 bubbles robcurtross, Jan 14, 2017 | Read review
“Floors overlooking 81st Street have very good view of a small park and the Natural History Museum.”
 of 5 bubbles yomau, Dec 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question