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501 Lexington Avenue, New York City, NY 10017-2008
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Panoramas (16)
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#132 of 511 hotels in New York City
Travelers' Choice
GreenLeaders Bronze level
Classic 1930's New York skyscraper - Midtown location on east side, 3 blocks to Grand Central Station. Home away from home. People. Art. Stories. Ideas.
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Room & Suite (338)338
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Car hire
Meeting rooms
Fax / photocopying
Paid private parking on-site
Complimentary instant cofffee
Rooftop bar
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Coffee / tea maker
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, French, Spanish, Catalan and 3 more
2,710Reviews54Q+A100Room tips
Traveler rating
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Popular mentions
Marcus K wrote a review Jul 2020
Bonn, Germany84 contributions32 helpful votes
First, I need to say that we did not stay at this hotel, but we had planned to stay a couple of nights at Roger Smith at the end of a 6 weeks roadtrip which we sadly had to cancel due to Covid-19. At the time we were planning our trip (and no sign of a pandemic around), we already interacted twice with their customer service: checking some room details + planning for a shipment. That shipment contained a doll (which we cannot order in our home country and which is also not shipped to places outside of the US) for our daugher and would have been the surprise for her at the end of our trip. Already the contact made at this time was handled super friendly and customer oriented. Then we were no longer allowed to enter the country, but the doll had already been shipped to the hotel. Despite thet difficult time that NYC and for sure also the hotel were facing, our issue to get the doll to Europe was handled by the customer service manager Paula Caro Garre in a professional and friendly way. I can't say today when we will travel again to NYC, but I can say for sure that if we travel, we will stay at Roger Smith Hotel. Again, a big thank you to Paula Caro Garre!
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Date of stay: May 2020
Response from Pere Sanchez Frigola, General Manager at Roger Smith Hotel
Responded 3 weeks ago
Dear marcusk591, I hope you and your family are safe. I am sorry you were not able to come this time but I hope we can all survive this pandemic and will be able to have you soon. Thank you for taking the time to share your lovely review. I am glad we were able to help and I hope your daughter liked the doll. I will let Paula know, I am sure she will be thrilled with your comments. Please be safe and hopefully we can meet you and your family soon. Best, Pere Frigola General Manager
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Teresa0972 wrote a review Feb 2020
Denmark12 contributions
Hotel's Favorite
We (2 adults, 2 teenage sons) stayed here last year in a suite with two bedrooms. We have only good things to say about the Roger Smith. The location is excellent, within walking distance to many tourist spots in NYC. What is so great about this place, is that it is NOT one of those newer (chain)hotels without personality. It is an older hotel, the decoration and interior is traditional, romantic and well maintained. Every evening, after a day of sightseeing, it felt like coming home. Good size rooms, kitchenette, great house keeping, nespresso machine with ample supply of coffee. Plenty of cupboard space for storage of suitcases and clothes, good bathroom with good supply of towels and nice toiletries: Aircon and wifi functioned well. We had some really good nights sleep in excellent beds. All in all we we very happy to stay here.
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Date of stay: October 2019
Response from Marlenny P, Manager at Roger Smith Hotel
Responded Feb 19, 2020
Good morning Teresa0972, Thank you for choosing our hotel for your stay at New York City and for the time you have spent sharing your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. In addition, we are glad to know that you appreciated our staff, rooms and services, created for each of our guests to find their Taylor-made experience. Please know that we will transmit your kind words to our team in order to keep improving and appreciate the work that we do, because your comfort is our highest priority. We are looking forward to welcoming you again soon. Best regards, Pere Sanchez - General Manager
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CeciVV3 wrote a review Mar 2020
2 contributions1 helpful vote
Nice & friendly staff, great location, super spacious and comfortable room, Residence room offering Greek Yogurt with granola, coffee, tea, etc. Every afternoon from 5pm to 7pm the hotel offer plenty of snacks (cheese, crackers, fruits, sodas, etc) I loved the fact that the room has a refrigerator, microwave, Nespresso coffee maker, bath robes, plenty of towels. I didn't like the bathroom size, but it was ok!
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Review collected in partnership with this hotel
Date of stay: February 2020
Room Tip: Make sure to know how to make the heater work. It took us one day to figure it out, but we...
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Response from Marlenny P, Manager at Roger Smith Hotel
Responded Mar 5, 2020
Good morning CeciVV3, Thank you for your kind words and for taking the time to rate our property!! We are happy to read that you had a lovely stay with us in New York City. We will transmit your comments to all departments involved so we can continue improving and doing great. Have a lovely day, Pere Sanchez - Guest Services
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Aimee Barker wrote a review Feb 2020
18 contributions7 helpful votes
Myself and my boyfriend have just stayed at this hotel for a week. Upon first entering the hotel I was really disappointed as it is much more run down and ‘rustic’ than the images show online. The hotel definitely needs som TLC and updating, don’t be put off by this the first time you enter, as after the first night staying in the hotel I realised I had a fantastic nights sleep and I had to just take the hotel as it was.... dated but quaint and homely in what is a very busy crazy city! It is in a FANTASTIC location! Approx 15 min walk to Times Square which was brilliant and only 5 minutes walk to 5th Avenue! The staff were lovely, polite and couldn’t do enough for you! The breakfast they offer is literally just granola, yoghurt and your standard fruit, so don’t get your hopes up with a breakfast! However dunkin doughnuts and Starbuck are right next door! It also is opposites deli (a small supermarket which was great for getting some bits). Overall I would say that the hotel needs to update and take a little more pride in their rooms- we had bleach stains on the carpet, sofa and curtains which was strange but once you realise all you want to do is sleep and be cosy after a busy day in newYork, you realise it provides just that!
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Date of stay: March 2020Trip type: Traveled as a couple
Response from Marlenny P, Manager at Roger Smith Hotel
Responded Mar 3, 2020
Dear Ms missaimeebarker, Firstly, thank you for taking your time in giving us your feedback about your stay in New York City. Every comment we get serves us to keep improving and enhancing our property, so every guest can have a unique stay here with us. Please take note that we will consider all of your comments to give an outstanding service. On the other hand, please know that we will transfer your nice words to our different departments! They will be happy to hear them Anything else you need do not hesitate to contact with us!! We will be happy to assist you. Receive warm regards, Pere Sanchez - General Manager
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Eefalean wrote a review Feb 2020
Kildare, Ireland14 contributions6 helpful votes
Really enjoyed our stay here. Really comfortable rooms which were great to come back to after a long cold day. Hot showers and a bath! Unexpected! Spacious rooms for New York City. No complaints at all really. Perfect hotel for someone who is out to do a bit of sightseeing, a great location.
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Date of stay: February 2020
Response from Marlenny P, Manager at Roger Smith Hotel
Responded Mar 3, 2020
Dear Ms Aoife O, We are delighted to read that you enjoyed your stay with us in New York City!! It was a pleasure for us to have you among us in our hotel. Thank you for taking your time in reviewing us and giving us your feedback. We can't wait to have you again with us!! Receive warm regards, Pere Sanchez - General Manager
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$214 - $440 (Based on Average Rates for a Standard Room)
hotel roger smith, roger smith hotel new york, roger smith new york city
United StatesNew YorkNew York CityTurtle Bay / Midtown East / Manhattan
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Frequently Asked Questions about Roger Smith Hotel
Which popular attractions are close to Roger Smith Hotel?
Nearby attractions include Grand Central Terminal (0.3 miles), Steve Cohen's Chamber Magic (0.3 miles), and Chrysler Building (0.3 miles).
What are some of the property amenities at Roger Smith Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
Which room amenities are available at Roger Smith Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Roger Smith Hotel?
Guests can enjoy a rooftop bar, a lounge, and free instant coffee during their stay.
Is parking available at Roger Smith Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Roger Smith Hotel?
Conveniently located restaurants include Obao, Spice Symphony, and John's Coffee Shop.
Are any cleaning services offered at Roger Smith Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Roger Smith Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Turkish, Filipino, and Catalan.
Are there any historical sites close to Roger Smith Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.7 miles), World Trade Center Memorial Foundation (3.7 miles), and Hamilton Park (2.6 miles).
Is Roger Smith Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.