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Best Western Plus Hospitality House

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145 E 49th St, New York City, NY 10017-1210
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (280)
Room & Suite (180)
Videos (3)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#95 of 508 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
While visiting one of the most extraordinary cities in the world, we invite you to live like a New Yorker in the center of it all at the award winning BEST WESTERN PLUS Hospitality House. Relax in your very own exclusive Manhattan apartment-style suite designed with all the comforts of a large home without sacrificing any of the benefits of hotel amenities and services. Imagine yourself stepping out of your front door and being in the center of it all, with all New York's spectacular major attractions just a short walking distance away. While resting in your suite all of the fantastic sights and sounds that make New York City so great are just outside your window. Hotel guests especially appreciate spreading out in their very own apartment suite after a full day out in our thrilling city. No other New York City hotel can compare to our oversized rooms and great location. We're ideally located near Times Square, Central Park, Rockefeller Center, Central Park and any number of subway and transportation hubs. Our expansive apartment-style suites are designed to make your experience convenient and comfortable. As you enter one of our luxuriously appointed suites, you are warmly welcomed with a large living room, full kitchen, dining area, separate private bedroom(s) and a well appointed bathroom(s). The apartments all come complete with oak wood flooring, 11 foot ceilings, and noise reduction windows. All of our oversized suites are three and four room full apartments designed for luxury living. This property is designed to be a home away from home with fully outfitted kitchens, stone counters, stove, oven, microwave, dishwasher, and kitchenware for up to six people. Pillow top mattresses and full bathroom botanical amenities are offered to all our guests. Both of our Penthouses have beautiful outdoor balconies in addition to all the rest. And it doesn't end there, The BEST WESTERN PLUS Hospitality house dishes up complimentary breakfast daily. Enjoy piping hot eggs and made to order waffles, cereals, yogurts, fresh fruits, breads, pastries, (delivered daily), juices and 100% Arabica coffee. Our hotel offers complimentary Wi-Fi and a local fitness center access that keeps you connected and up with your fitness routine. Free fitness facilities and classes like yoga, kettlebell, and Pilates, basketball court, weights, machines, aerobics, sauna, steam room, and two swimming pools are all available to our adult guests. Free local telephone calls from your room and free newspaper at your door every weekday are just a few additional perks. Our award winning world class multilingual service team stands ready to anticipate anything you might need 24 hours a day. Read the variety of free newspapers or use our free computer/printers or just to come mingle with the other guests in our public lobby hospitality suite. Enjoy free tea or coffee there throughout the day. Take a break on our outdoor public deck that offers a quiet peaceful area during warmer months, complete with flowers and benches. Book your ideal New York City dream experience at the BEST WESTERN PLUS Hospitality House today!
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Room & Suite (180)180
Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Children's television networks
Baggage storage
Concierge
24-hour front desk
Secured parking
Wifi
Breakfast available
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Kitchenette
Flatscreen TV
Sofa bed
Hair dryer
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Russian, Spanish and 4 more
1,382Reviews58Q+A100Room tips
Traveler rating
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Popular mentions
dar3272020 wrote a review Aug 2020
Westchester County, New York1 contribution
Very nice and spacious room. Nice wood floors, clean and plenty of room all at a very good price for Midtown Manhattan. The service was great. The staff member who checked in was very nice and service-orientated. Only downside was that AC was delivered through window units so it took a little bit longer to cool the rooms and the central area (where sofa bed is) did not cool as much as the bedrooms. Would stay again.
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Review collected in partnership with Best Western
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Rob Gaeta, General Manager at Best Western Plus Hospitality House
Responded Aug 8, 2020
Thank you for your stay with us and for taking the time to post this positive review. We appreciate your feedback about the AC and will investigate further. We were happy to hear that you enjoyed your time with us. We hope to see you again soon!
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Winkadoo wrote a review Mar 2020
Irish living in Manchester9 contributions22 helpful votes
Hotel's Favorite
We visited New York between 8th and 13th March. This hotel is located perfectly to explore Manhattan and beyond. The apartments are large and well equipped. The service from all staff was faultless. The apartment is clean upon arrival and cleaned daily. We travelled with our infant daughter and can’t imagine how we’d have coped in a small hotel room; the space at this hotel is just amazing. We could put her down for her evening sleep and still enjoy our evening in the sitting/dining room where we could have a meal etc. No need to sit in the dark and whisper which we have had to do in other hotel rooms; parents will know what I mean. Would highly recommend this hotel for a holiday in NYC.
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Date of stay: March 2020Trip type: Traveled with family
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Response from Rob G, General Manager at Best Western Plus Hospitality House
Responded Mar 23, 2020
Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay and found us well suited to your needs. We greatly appreciate your patronage of our hotel and brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our service team will be so happy to read your review and so is management. Your happiness is the “why’ in what we do in our service to you! Thank you again for taking the time to complete this review. We hope you will come back and see us again. Please consider me at your service for any assistance. I can be reached by email or telephone (212) 753-8781. Warmest Regards, Robert Gaeta General Manager Best Western Plus Hospitality House
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janice859 wrote a review May 2020
Greenville, North Carolina1 contribution
With the exception of the bagged breakfast during the pandemic, the staff was extremely friendly and they made my stay a great one & I would definitely recommend and/or use them again. They made sure I got everything I needed and checked on me each day while I was there.
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Review collected in partnership with Best Western
Date of stay: May 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Rob G, General Manager at Best Western Plus Hospitality House
Responded May 21, 2020
Thank you for your stay with us and for taking the time to write. It was an honor to have served you during these trying times. We were happy to hear that you found the team friendly and accommodating. We certainly do hope we have the privilege of serving you again soon. Hopefully by then NYC will be back to normal and all that we know as NYC will be here to enjoy. Thank you again for your kindness and patronage. It was a pleasure to host and serve you. Warmest Regards Robert
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CateringDiva wrote a review Mar 2020
1 contribution
I am on day three of a five night stay. Until today... I had nothing but praise for this particular Best Western location. The price vs location could not be beat... or so I thought!! At 9:00 pm I began to receive alerts on my phone in reference to the card that was on a hold for our incidentals. I immediately got dressed (I was going to bed as I had been up since 3:00am due to a filming call) and headed down stairs. The hotel had charged almost $700 to my card. At this point please keep in mind the only authorization I had given for this card (my business account) had been a $100 charge. Given that my fist night was a separate reservation than the rest of the stay, I then authorized a “rollover” of the same card for the next hold. The Assistant General Manager, Eddie, was the one who helped me. Upon alerting Mariela, the one bright spot in this experience, to the situation, including allowing her access to my card transactions... she then attempted to help me in every possible way, including contacting Eddie, who then made one phone call and proceeded to ignore her for the next two and a half hours... until it was time for her to go home. In the process of all this the hotel then charged my card an additional almost $700. So here I am, in NYC... with my 70 year old disabled mother-in-law... until Saturday afternoon with no money, insufficient funds on my business account, and two bounced scheduled payments that posted at midnight.... and Eddie just stopped calling his staff back and is just ignoring the issue. What will I feed my mother in law with? How will I get her to the airport on Saturday?
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Date of stay: March 2020Trip type: Traveled with family
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Response from Rob G, General Manager at Best Western Plus Hospitality House
Responded Mar 6, 2020
Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you. We are sorry if we did not meet your expectations with regard to the method of payment presented. I apologize for any confusion revolving around this mis-communication and misunderstanding with Eddy. You and I spoke this morning and I think perhaps we have a mutual resolution in hand that will satisfy your complaint . There was not much that could have been done outside banking hours regarding transactions during the night. We also discussed compensating you in the interests of good customer service for this experience. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again. Thank you again for taking the time to post this review. We appreciate your patronage of our hotel and brand. Warmest Regards Robert Best Western Plus Hospitality House
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Webtrader1777 wrote a review Mar 2020
1 contribution
The hotel is excellent value. Rooms are spacious for central NYC. Everything clean and comfortable and staff helpful and responsive. Good transport connections and lots of reasonable eating places around. Excellent grocery store a couple of blocks away.
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Date of stay: March 2020
Helpful
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Response from Rob G, General Manager at Best Western Plus Hospitality House
Responded Mar 6, 2020
Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. We greatly appreciate your patronage of our hotel and brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our service team will be so happy to read your review and so is management. Your happiness is the “why’ in what we do in our service to you! Thank you again for taking the time to complete this review. We hope you will come back and see us again. Please consider me at your service for any assistance. I can be reached by email or telephone (212) 753-8781. Warmest Regards, Robert Gaeta General Manager Best Western Plus Hospitality House
Read more
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PRICE RANGE
$165 - $495 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus hospitality house hotel new york city, best western hospitality hotel, best western new york city, new york city best western, best western hospitality house new york
LOCATION
United StatesNew YorkNew York CityTurtle Bay / Midtown East / Manhattan
NUMBER OF ROOMS
35
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Frequently Asked Questions about Best Western Plus Hospitality House
Which popular attractions are close to Best Western Plus Hospitality House?
Nearby attractions include Steve Cohen's Chamber Magic (0.2 miles), St. Bartholomew's Church (0.1 miles), and Greenacre Pocket Park (0.1 miles).
What are some of the property amenities at Best Western Plus Hospitality House?
Some of the more popular amenities offered include free wifi, free breakfast, and dry cleaning.
Which room amenities are available at Best Western Plus Hospitality House?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Plus Hospitality House?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Hospitality House?
Yes, secured parking is available to guests.
What are some restaurants close to Best Western Plus Hospitality House?
Conveniently located restaurants include Obao Noodles & Bbq, Spice Symphony, and 99 Cent Fresh Pizza.
Are any cleaning services offered at Best Western Plus Hospitality House?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western Plus Hospitality House?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Filipino.
Are there any historical sites close to Best Western Plus Hospitality House?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.7 miles), World Trade Center Memorial Foundation (3.7 miles), and Hamilton Park (2.6 miles).
Does Best Western Plus Hospitality House have any great views?
Yes, guests often enjoy the city view available here.
Is Best Western Plus Hospitality House accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.