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BEST WESTERN PLUS Hospitality House

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BEST WESTERN PLUS Hospitality House
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1,092 Reviews from our TripAdvisor Community

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Showing 865: English reviews
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Reviewed 2 days ago NEWvia mobile

We stayed here for 4 nights, I can't express how good all the staff were during our visit especially Anthony at breakfast who saw that I had put a 21 candle in a muffin for my daughter he had conversation with her about going out for drink but also asked for our room number and before we left for the...

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Helpful?
Thank Laura D
Newton, New Jersey
Reviewed 3 days ago NEW

I have stayed in many hotels in New York City over the past 35 with my husband and children. Now that my grandchildren are old enough, I wanted to take them for a special overnight birthday trip. The Best Western Plus was perfect for our needs with plenty of room for all of us. I booked two one bedroom suites...

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Thank mtfox1
Bathurst, Australia
Reviewed 1 week ago via mobile

Totally fit for purpose is my description of the Best Western Hospitality. Our family of four stayed for a week in late January. We stayed in a 2 bedroom suite on the 4th floor. No issues with noise and we were more than happy with the standard of the room given what we considered to be a very reasonable price....

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Helpful?
Thank Smiggle11
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to share your thoughts and positive experience here. We use guest feedback to know what we are doing well and how we can improve. We are very happy and honored that you enjoyed your time with us. We hope to see you again in the future. Thank you...

москва, Russia
Reviewed 3 weeks ago

great place and a good price. what I really liked about the suite that there is kitchen. so you can enjoy your stay in NYC like you're home and not on your trip. breakfast is pretty simple, but and there's not really much space for all of the guests but you can take your breakfast upstairs to your suite

Review collected in partnership with Best Western
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1Thank elizavetak181
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to post a review of your experience. We appreciate knowing how we can improve and what we are doing well so we can enhance the guest experience in the future. We are happy that you enjoyed your time here and the service given. We hope you will return...

South Australia, Australia
Reviewed 3 weeks ago

We found this hotel comfortable but a little in need of some tlc. The staff were great and nothing was too much trouble. Roughly a 15 min walk to Time Square which we found very handy. Our bedrooms faced out to the street and the windows had double glazing so the noise wasn't too bad. We had 2 bedrooms and...

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Helpful?
Thank feret861
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to post a review of your experience. We appreciate knowing how we can improve and what we are doing well so we can enhance the guest experience in the future. We hope you will return one day in the future. Thank you again for your stay with us....

Dublin
Reviewed 3 weeks ago

As a family of 5 adults, 1 male 4 females, we stayed in the 2 bedroom suite on the 7th floor which consisted of 2 very comfortable single beds in one room and a very large double in another large room. We had a very big sitting/dining area with a pull out sofa that would sleep 2 very comfortable. This...

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Thank sweet51Dublin
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to share your experience. We are glad that you enjoyed your stay and would return. We use your feedback to know where and how we can improve and what we are doing right too! Thank you again for your stay and we look forward to seeing you again....

Edinburgh, United Kingdom
Reviewed 4 weeks ago

Just back from 3 nights stay and what a great hotel! Rooms were massive and complimentary breakfast was excellent with really good selection. Ideal place for families and we plan to return next year for my son's 21st. Excellent location with Times Square only 15 mins away and Rockefeller Centre only 10 mins. Grand Central station under 10 mins away...

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Helpful?
Thank Diamond-mrs
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to share your experience. We are glad that you enjoyed your stay and plan on returning next year. We use your feedback to know where and how we can improve and what we are doing right too! Thank you again for your stay and we look forward to...

Sydney, Australia
Reviewed January 17, 2017

I have stayed in New York before. Usually small rooms and big prices. I generally use Trip Advisor for my trips and I came across Best Western Plus. I am currently staying here for 10 nights and I am impressed. Located in the heart of midtown it is within walking distance of all the main attractions NY has to offer....

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Helpful?
Thank Warwick F
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to post this review. We use your feedback to improve. We are glad that you are enjoying your stay and please consider me and my team at your disposal for all your needs while here. Warmest Regards, Robert

Iceland
Reviewed January 12, 2017 via mobile

The hotel is s bit dated, there were a few non essential things that didn't really matter, wich were a bit off, like crooked doors that need a bit of push to close. Stuff like that, wich you notice but didn't really bother us, except they really need to buy new and better matresses. But its at a great location...

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Thank Girlygirlice
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to post this review. We use your feedback to improve. We are glad that you enjoyed your stay overall and we hope to see you again in the future. Warmest Regards, Robert

Brisbane, Australia
Reviewed January 11, 2017 via mobile

Our room was very spacious considering the size of most New York apartments...we had two bedrooms, a living area and a fully functional kitchen. The decor was fairly dated as were the facilities in the kitchen however they suited our needs practically speaking. No washing machines or dryers in the room - costs about $15USD to do a load of...

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Helpful?
Thank Georgia P
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to post this review. We use your feedback to improve. We are glad that you enjoyed your stay overall and we hope to see you again in the future. Warmest Regards, Robert

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
While visiting one of the most extraordinary cities in the world, we invite you to live like a New Yorker in the center of it all at the award winning BEST WESTERN PLUS Hospitality House. Relax in your very own exclusive Manhattan apartment-style suite designed with all the comforts of a large home without sacrificing any of the benefits of hotel amenities and services. Imagine yourself stepping out of your front door and being in the center of it all, with all New York's spectacular major attractions just a short walking distance away. While resting in your suite all of the fantastic sights and sounds that make New York City so great are just outside your window. Hotel guests especially appreciate spreading out in their very own apartment suite after a full day out in our thrilling city. No other New York City hotel can compare to our oversized rooms and great location. We're ideally located near Times Square, Central Park, Rockefeller Center, Central Park and any number of subway and transportation hubs. Our expansive apartment-style suites are designed to make your experience convenient and comfortable. As you enter one of our luxuriously appointed suites, you are warmly welcomed with a large living room, full kitchen, dining area, separate private bedroom(s) and a well appointed bathroom(s). The apartments all come complete with oak wood flooring, 11 foot ceilings, and noise reduction windows. All of our oversized suites are three and four room full apartments designed for luxury living. This property is designed to be a home away from home with fully outfitted kitchens, stone counters, stove, oven, microwave, dishwasher, and kitchenware for up to six people. Pillow top mattresses and full bathroom botanical amenities are offered to all our guests. Both of our Penthouses have beautiful outdoor balconies in addition to all the rest. And it doesn't end there, The BEST WESTERN PLUS Hospitality house dishes up complimentary breakfast daily. Enjoy piping hot eggs and made to order waffles, cereals, yogurts, fresh fruits, breads, pastries, (delivered daily), juices and 100% Arabica coffee. Our hotel offers complimentary Wi-Fi and a local fitness center access that keeps you connected and up with your fitness routine. Free fitness facilities and classes like yoga, kettlebell, and Pilates, basketball court, weights, machines, aerobics, sauna, steam room, and two swimming pools are all available to our adult guests. Free local telephone calls from your room and free newspaper at your door every weekday are just a few additional perks. Our award winning world class multilingual service team stands ready to anticipate anything you might need 24 hours a day. Read the variety of free newspapers or use our free computer/printers or just to come mingle with the other guests in our public lobby hospitality suite. Enjoy free tea or coffee there throughout the day. Take a break on our outdoor public deck that offers a quiet peaceful area during warmer months, complete with flowers and benches. Book your ideal New York City dream experience at the BEST WESTERN PLUS Hospitality House today! ... more   less 

Additional Information about BEST WESTERN PLUS Hospitality House

Address: 145 East 49th Street, New York City, NY 10017
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $202 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hospitality House 3*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Best Western and Orbitz so you can book your BEST WESTERN PLUS Hospitality House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York
Hotel Style:
#42 Family Hotel in New York City
#83 Business Hotel in New York City
#227 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Hospitality House staff and other travelers.
27 questions
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3 months ago

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Questions? Get answers from BEST WESTERN PLUS Hospitality House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“7th floor was perfect”
 of 5 bubbles sweet51Dublin, 3 weeks ago | Read review
“Ask for a room away from the construction project even if that means it's on the street front. I'm sure it's quieter.”
 of 5 bubbles amarion, Jan 4, 2017 | Read review
“we were on the 9th floor. Apartment 9a”
  • Room 1
  • Room 2
  • Lounge/diner
  • kitchen
  • Bath with shower
  • Dining table
  • Added extra's
 of 5 bubbles E3883KQsaraht, Nov 26, 2016 | Read review
“use strongbox”
 of 5 bubbles djaq, Nov 14, 2016 | Read review
“Try to get one facing 49th Street”
 of 5 bubbles gaggs, Sep 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question