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BEST WESTERN PLUS Hospitality House

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BEST WESTERN PLUS Hospitality House
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1,064 Reviews from our TripAdvisor Community

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Showing 845: English reviews
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

Stayed at the best western this week 20th till 23rd November & picked this hotel based on the apartment & extra bedroom ( 2 bedroom apartment ) 1st time in New York & was shocked at how big the apartment was! Staff were very welcoming & very helpful. Apartment was very clean & after a long flight the kids were... More 

Helpful?
Thank Sarah T
Boston, United States
1 review
Reviewed 1 week ago

Excellent spacious landing pad for central NY activities. I have stayed at this hotel on numerous occasions and recommend this hotel for small groups. Excellent value for money with great staff, feels more like an apt than a hotel.

Review collected in partnership with Best Western

Helpful?
Thank craigcN8730JO
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for sharing your good experiences. Thank you for your loyalty to our hotel and brand. We hope to see you again in the future. Regards Robert More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Amazing rooms and fantastic location. Each and every staff member are incredibly courteous and this hotel is special. Rooms are HUGE for New York City and classic with hard wood floors and looks and feels like the bed is brand new

Review collected in partnership with Best Western

Helpful?
Thank Fumbleayah
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for sharing your good experience. We hope to see you again in the future. Regards Robert More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Me and my family where so impressed with this hotel, the room was lovely, clean, comfortable and had so much space. I had two young children with me age 5 and 3 so having the kitchen really helped and it had everything I needed which was a great help and relief. Not only was the hotel great but the staff... More 

Helpful?
1 Thank Kirsty H
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for taking the time to let us know about your experience with us. We are glad to hear you had a nice time and honored to have served you. We look forward to seeing you in the future. Please consider me at you disposal for any arrangements I can help with. Warmest... More 

Turin, Italy
2 reviews
Reviewed 2 weeks ago

It could have been a pleasant stay but someone stole my wife's watch...Also we could not open the bedroom window because it was broken. However, the apartment was comfortable with a functional kitchen, close to the center.

Helpful?
Thank djaq
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us. I am sorry about what you describe happened and that the watch did not turn up with your things after packing. We have searched the entire apartment as you had requested and we conducted a thorough investigation of the matter. Our team has all been here for a long period of time without... More 

Andover, United Kingdom
Level Contributor
128 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago

Although the apartment rooms are getting a little dated, they are excellent value for money. Situated in a good location in the centre of the city, the famous attractions are only a short walk or subway journey away. Good selection of breakfast, which is buffet style.. so fill your boots! Staff are extremely friendly and courteous, only too happy to... More 

Helpful?
Thank ReviewChamp
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for your feedback about your experience with us. We are constantly updating and purchasing new items for the apartments. Soon we will be getting new living room furniture. We recently completely renovated all of our bathrooms and put new stone counter tops in our full kitchens. Our style is not a modern... More 

St Cloud
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 weeks ago via mobile

Second stay in this hotel in NYC and I still love it. Perfect location, massive apartment (for NYC space is just awesome), super breakfast and the staff is so kind and still available. My husband, my daughter and I love this location and will come back to this hotel as it is a perfect match for visiting Manhattan.

Helpful?
1 Thank BlairStCloud
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your kindness and loyalty to our hotel and brand. We are all so happy to hear that you had a nice experience again for the second time! Please consider us your home in NYC. Our staff is honored to have served you and your family. I will be sure to share your nice comments with them. We... More 

1 review
Reviewed 3 weeks ago

This hotel was a very pleasant experience for me and my family. The rooms are spacious and clean and the location is excellent. My teenage son was delighted with the Free Wifi in the room which was very efficient. The breakfast is good with lovely coffee and the New York Times to browse through. I would definitely stay here again.

Review collected in partnership with Best Western

Helpful?
Thank marymS2345OL
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for sharing your experience here. We hope to see you again soon. Thank you for your kind consideration. Warmest Regards, Robert More 

Leicester
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 23, 2016 via mobile

We are a family of 5 and wanted somewhere Central in Manhattan. This venue didn't disappoint! Not far from the subway but very walkable to all the major midtown attractions. Yes there is an active building site next door but all suites for families are on the opposite the building side and if like us anyone would be out of... More 

Helpful?
1 Thank Jamie B
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for sharing your experience with us. We are happy you enjoyed your stay. We hope to see you again in the future. Warm Regards Robert More 

Palm Harbor, Florida
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 21, 2016

I stayed in this hotel from October 17 to October 20. I was expecting a cramped NYC hotel but we had a 2BR suite that was incredibly spacious, clean, and comfortable. There was construction going on around the building, so there was some noise during the day, but overall, the room was great. The employees at the hotel really made... More 

Helpful?
Thank Mary C
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for your nice review of our hotel and staff. I will share and thank those mentioned for their service to you. We are glad you enjoyed your time in NYC. We hope to see you again soon. Warm Regards Robert More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
While visiting one of the most extraordinary cities in the world, we invite you to live like a New Yorker in the center of it all at the award winning BEST WESTERN PLUS Hospitality House. Relax in your very own exclusive Manhattan apartment-style suite designed with all the comforts of a large home without sacrificing any of the benefits of hotel amenities and services. Imagine yourself stepping out of your front door and being in the center of it all, with all New York's spectacular major attractions just a short walking distance away. While resting in your suite all of the fantastic sights and sounds that make New York City so great are just outside your window. Hotel guests especially appreciate spreading out in their very own apartment suite after a full day out in our thrilling city. No other New York City hotel can compare to our oversized rooms and great location. We're ideally located near Times Square, Central Park, Rockefeller Center, Central Park and any number of subway and transportation hubs. Our expansive apartment-style suites are designed to make your experience convenient and comfortable. As you enter one of our luxuriously appointed suites, you are warmly welcomed with a large living room, full kitchen, dining area, separate private bedroom(s) and a well appointed bathroom(s). The apartments all come complete with oak wood flooring, 11 foot ceilings, and noise reduction windows. All of our oversized suites are three and four room full apartments designed for luxury living. This property is designed to be a home away from home with fully outfitted kitchens, stone counters, stove, oven, microwave, dishwasher, and kitchenware for up to six people. Pillow top mattresses and full bathroom botanical amenities are offered to all our guests. Both of our Penthouses have beautiful outdoor balconies in addition to all the rest. And it doesn't end there, The BEST WESTERN PLUS Hospitality house dishes up complimentary breakfast daily. Enjoy piping hot eggs and made to order waffles, cereals, yogurts, fresh fruits, breads, pastries, (delivered daily), juices and 100% Arabica coffee. Our hotel offers complimentary Wi-Fi and a local fitness center access that keeps you connected and up with your fitness routine. Free fitness facilities and classes like yoga, kettlebell, and Pilates, basketball court, weights, machines, aerobics, sauna, steam room, and two swimming pools are all available to our adult guests. Free local telephone calls from your room and free newspaper at your door every weekday are just a few additional perks. Our award winning world class multilingual service team stands ready to anticipate anything you might need 24 hours a day. Read the variety of free newspapers or use our free computer/printers or just to come mingle with the other guests in our public lobby hospitality suite. Enjoy free tea or coffee there throughout the day. Take a break on our outdoor public deck that offers a quiet peaceful area during warmer months, complete with flowers and benches. Book your ideal New York City dream experience at the BEST WESTERN PLUS Hospitality House today! ... more   less 

Additional Information about BEST WESTERN PLUS Hospitality House

Address: 145 East 49th Street, New York City, NY 10017
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $201 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hospitality House 3*
Number of rooms: 34
Reservation Options:
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York
Hotel Style:
#42 Family Hotel in New York City
#83 Business Hotel in New York City
#227 Romantic Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Hospitality House staff and other travelers.
23 questions
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Rio de Janeiro, RJ
Rio de Janeiro, RJ
over a year ago

See all questions (23)

Questions? Get answers from BEST WESTERN PLUS Hospitality House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we were on the 9th floor. Apartment 9a”
  • Added extra's
  • Dining table
  • Bath with shower
  • kitchen
  • Lounge/diner
  • Room 2
  • Room 1
 of 5 bubbles E3883KQsaraht, 6 days ago | Read review
“use strongbox”
 of 5 bubbles djaq, 2 weeks ago | Read review
“Try to get one facing 49th Street”
 of 5 bubbles gaggs, Sep 22, 2016 | Read review
“if dining area full room outside in the garden area”
 of 5 bubbles 353brays, Sep 18, 2016 | Read review
“Get breakfast early or be prepared to take it back to your room”
 of 5 bubbles Evening_bell, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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