Welcome to Orchard Street Hotel, your New York City “home away from home.” Orchard Street Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity of popular landmarks, such as The National 9/11 Memorial & Museum (1.4 mi) and The High Line (1.6 mi), guests of Orchard Street Hotel can easily experience some of New York City's most well known attractions.
You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Orchard Street Hotel offers guests free wifi.
The hotel features a 24 hour front desk, 24 hour check-in, and express check-in and check-out.
While in New York City, you may want to check out some of the restaurants that are a short walk away from Orchard Street Hotel, including Katz's Deli (0.1 mi), Balthazar (0.5 mi), and Nobu (1.1 mi).
Plus, during your trip, don’t forget to check out some of the popular architectural buildings, such as Empire State Building, One World Observatory, and The Oculus.
Orchard Street Hotel puts the best of New York City at your fingertips, making your stay both relaxing and enjoyable.
Me and my husband stayed here for a few nights hoping to treat ourselves to a nice New York stay and were absolutely underwhelmed with both service and facilities. Upon booking we were promised two bottles of water a day, a special discount card for shops and eateries in the neighbourhood and access to an online newspaper reader... nothing of the sort could be found. Water bottles were finished as well as cups so we had to use our private water bottles to get a cup of Joe in the morning at the advertised free coffee station. I have worked for hotels in the past and know that it isn't always easy to meet the client's expectations but no effort whatsoever was made to make our stay more comfortable and the vibe more welcoming. Yes, it is smack in the middle of LES but great location alone does not a great stay make. We wondered if we should have booked a room at other more seedy looking hotels that at least did not try to sugarcoat otherwise poor features. Furniture is chipped, the room was dusty (the windows so dirty we could hardly see through them!) and the staff looks forlorn in the face of client complaints. It's a pity, this place could have real potential... on a positive note, the rooftop is stunning. But other than that, I would not recommend this hotel.…
Just stayed last night & everyone there was wonderful. Clean room, comfy bed. Took away 1 star however because we did not have hot water for our showers this morning. Not even warm. Only issue, otherwise all great.
I stayed for three nights for work. Most of the time when I would come into the lobby there was no one at the desk and no card key required for the elevator. I never got a receipt (paper or emailed). Service was lackluster and the room was meh. I give it two instead of 1 star because the room was clean and the bed wasn't terrible.
I need to mention by name all the awesome folks at Orchard St Hotel, who made this Southern Boy from Vermont feel the Northern Hospitality. Challen Ford, Emilio Gillioni (Estevez), Brittany Rivera, Javier Lopez, Tkeyah, and Sharina Vargas are all amazing, friendly, and smiling no matter what the day or circumstance. I was caught between the Moon and New York City, and The Orchard Street Hotel helped me do the best that I could do: Fall In Love. A big Thank you to the team at Orchard St. Hotel! -Democritus Christopher
Checking in and out was seamless. Room was clean and provided awesome views of the city. Rooftop was spectacular to watch the fireworks. Tons of food, bars and shopping arou d hotel. Definitely will stay there again.
I think they have the best view of NYC! The rooms were clean and cozy. The bathroom sink could have been bigger. Challen was such a helpful receptionist! He helped me out patiently with my payment as I had trouble with my card. Definitely recommend!
Stayed one night last week. Room was fine (if a bit smaller than advertised). Woke up early to make a travel connection and found that the hot water was not working. Called the front desk and got no response. Went down to the lobby and waited close to 20 min and there was nobody there to assist. I left a note and went on with my day. Since then, I've tried to reach out to the hotel and have been underwhelmed by the response: I've politely emailed the manger several times and have yet to receive a response. I'm not expecting the world here- I just want acknowledgement that I did not receive what I paid for and that I was inconvenienced. My advice is to just stay elsewhere- it's NYC after all.
Lame. I asked for another pillow as only 3 tiny pillows on queen bed. “Sorry, no, can’t help you.” Not good, too bare bones for the price. I recommend you steer clear. It seems they are not interested in corner satisfaction or comfort. I should have stuck with Marriott or IHG property.
I stayed at the Orchard Street Hotel for two nights and I enjoyed it. The location is perfect for where I needed to be, and the room was small but clean, with great city views. It's a good value for the low price, although you don't get all the amenities you'd get with a hotel that is double the price. So if you can live with only two towels and no bar soap, this hotel is definitely worth it. I'll stay there again when I travel alone for business!
We had the best time staying at Orchard Street hotel in NYC! Our room was on the 11th floor and we had a balcony with city views - my favorite part! The staff was welcoming and check in was super easy. We had no issues with noise and were able to sleep in on the days we wanted to. The rooftop has amazing city views as well if you want to take a glass of wine up to the top. The rooms were very clean and the bathroom had a huge mirror which made it easy for myself and my friend to get ready in the mornings. The location is top tier - our first night we were able to walk to Lil Frankie's and get dinner, the walk was about five minutes. I love this hotel and will definitely be back!
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