Orchard Street Hotel
337 reviews
#314 of 529 Hotels in New York City
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163 Orchard St, New York City, NY 10002-2214
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About
#314 of 529 hotels in New York City
Location
Cleanliness
Service
Value
Welcome to Orchard Street Hotel, your New York City “home away from home.” Orchard Street Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity of popular landmarks, such as The National 9/11 Memorial & Museum (1.4 mi) and The High Line (1.6 mi), guests of Orchard Street Hotel can easily experience some of New York City's most well known attractions.
You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Orchard Street Hotel offers guests free wifi.
The hotel features a 24 hour front desk, 24 hour check-in, and express check-in and check-out.
While in New York City, you may want to check out some of the restaurants that are a short walk away from Orchard Street Hotel, including Katz's Deli (0.1 mi), Balthazar (0.5 mi), and Nobu (1.1 mi).
Plus, during your trip, don’t forget to check out some of the popular architectural buildings, such as Empire State Building, One World Observatory, and The Oculus.
Orchard Street Hotel puts the best of New York City at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Business Center with Internet Access
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Express check-in / check-out
Private check-in / check-out
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Clothes rack
Flatscreen TV
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
464Restaurantswithin 0.3 miles
141Attractionswithin 0.3 miles
Contact
163 Orchard St, New York City, NY 10002-2214
Getting there
Delancey StNew York City Subway4 min
Essex StNew York City Subway5 min
Rental CarsSee rental cars from $33/day
337Reviews5Q+A92Room tips
Reviews
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Popular mentions
Great little hotel with friendly staff who allowed me to check in early. They can also hold your bags if needed. Excellent location, close to subway, restaurants, and attractions. Teeny rooms as advertised, best for solo travelers. I love that you can go on the roof and see the view! I would have given a five star review if my bathroom had been vacuumed, but there were pubes and a piece of broken glass in the floor. Hopefully that was a one off and not a recurring problem.
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Date of stay: October 2021Trip type: Traveled solo
Helpful
Response from Sharina Vargas, General Manager at Orchard Street Hotel
Responded 1 week ago
Hi hipworldtraveler, Thank you for leaving us a review. We appreciate your feedback! I am really glad you enjoyed your stay with us and the perks of the LES. I am extremely sorry for the broken glasses found on the floor. This is definitely not in keeping with our standards. I hope that housekeeping was able to rectify this during your stay. If you would like to discuss this more, please reach out to me at gm@gatsbyhotelnyc.com. I hope we can welcome you back again soon. Safe travels! Naleni M Manager
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First time staying in this hotel and what a pleasure! We normally stay in midtown but wanted to expand our area. WOW! Christina at the front desk makes you feel like family! She is so sweet and upbeat! Emilio fixed our shade that we couldnt lower and was just as sweet and professional and a joy to be around. Such warmth and caring. I cant imagine staying any place else again!!! Loved it here. Sorry it took me 8 years to find it! What a gem.
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Date of stay: October 2021Trip type: Traveled with family
Helpful
Response from Sharina Vargas, General Manager at Orchard Street Hotel
Responded 1 week ago
Hi Artsygrrl, Thank you for taking the time to leave us a review. If we were to rate you, we would give you 5 stars as well. I am so happy to read the warm sentiments you left for Christina and Emilio. They will be elated. It is these compliments that motivate our staff to be the best in the business. We hope to see you again soon! Safe travels! Naleni M Manager
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One of the worst hotels I’ve ever been in my entire life. Photos online don’t show what the actual place and size looks like. The room is the size of a shoebox. There is not a single thing in the room. No mirror, no closet (only hanging rack), no space to walk. The pillows are too small to fit a normal sized head. Have fun sleeping coffin style. The sheets were dirty and the curtains had yellow and brownish stains on them. After a long and tiring trip, no one brought our bags up to our room. The place is also kind of creepy. The bathroom was tiny and only one hand towel was provided for 2 guests. There was no housekeeping to clean or change the sheets. Worst of all. No security and random people were able to enter the building at night. Not safe for young female travelers. You don’t need to use a FOB for the elevator. Nice view. Nice location. The black cleaning guy with braids was super super nice. Highlight of our stay.…
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Date of stay: October 2021
Value
Service
Sleep Quality
Room Tip: nice view on the higher floors but not worth it or the price.
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1 Helpful vote
Helpful
Response from Sharina Vargas, General Manager at Orchard Street Hotel
Responded 1 week ago
Hello yasminahamdan, Looks like your stay didn't go like we had quite planned for you. I sincerely apologize. Let me assure you this is far below our standards. All rooms are provided with ample amenities and towels. Housekeeping is also available throughout the day at your request. Looks like your booking was for one of our smaller more economical rooms. If you would like to discuss you stay further please reach out to me directly at gm@gatsbyhotelnyc.com. In the meantime, I will personally investigate these issues to ensure there is no reoccurrence. Again, my apologies for these unwanted issues. I hope you will choose to stay with us again, when we can give you the real Orchard Street Hotel experience and exceed your expectations, and also give you an upgrade to our more spacious deluxe rooms. Safe travels! Naleni M Manager
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Good location, clean room, good WiFi, great places to eat very close. The room is small (as expected when I booked), but it got everything I needed for my trip. Public transportation is just a few blocks away. The neighborhood is full of restaurants and stores and I felt safe all the time.
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Date of stay: September 2021
Value
Location
Service
Helpful
Response from Sharina Vargas, General Manager at Orchard Street Hotel
Responded 1 week ago
Hi R8195OQandream, Thank you for leaving a review, we so much appreciate it! I am glad you enjoyed your stay and the perks of staying on the LES! We hope to see you again us. Please reach out to us on your next booking so we can offer you a complimentary upgrade to one of our more spacious rooms. Safe travels! Naleni M Manager
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Location was perfect. Room was clean. Very friendly. Bed super comfortable and the rooftop was just amazing! Loved the view ❤❤❤...Will stay here again, for sure... Maybe we'll come back for Chrismas! 🙏🤗
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
Response from Sharina Vargas, General Manager at Orchard Street Hotel
Responded 1 week ago
Hi domandtinna, What a pleasure it was to host you all for you special time. Thank you for choosing to spend it with us. We hope to see you at Christmas! Safe travels! Naleni M Manager
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PRICE RANGE
$89 - $341 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown)
NUMBER OF ROOMS
50
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Claim Your Listing Frequently Asked Questions about Orchard Street Hotel
Which popular attractions are close to Orchard Street Hotel?
Nearby attractions include Yaf Sparkle Fine Jewelry (0.2 miles), Economy Candy (0.09 miles), and Escape The Room NYC Downtown (0.2 miles).
What are some of the property amenities at Orchard Street Hotel?
Some of the more popular amenities offered include free wifi, a business center, and laundry service.
What are some restaurants close to Orchard Street Hotel?
Conveniently located restaurants include Momofuku Ko, Il Laboratorio Del Gelato, and Russ & Daughters Cafe.
Which languages are spoken by the staff at Orchard Street Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Orchard Street Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (1.4 miles), World Trade Center Memorial Foundation (1.4 miles), and Hamilton Park (3.7 miles).
Is Orchard Street Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.