Welcome to Orchard Street Hotel, your New York City “home away from home.” Orchard Street Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity of popular landmarks, such as The National 9/11 Memorial & Museum (1.4 mi) and The High Line (1.6 mi), guests of Orchard Street Hotel can easily experience some of New York City's most well known attractions.
You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Orchard Street Hotel offers guests free wifi.
The hotel features a 24 hour front desk, 24 hour check-in, and express check-in and check-out.
While in New York City, you may want to check out some of the restaurants that are a short walk away from Orchard Street Hotel, including Katz's Deli (0.1 mi), Balthazar (0.5 mi), and Nobu (1.1 mi).
Plus, during your trip, don’t forget to check out some of the popular architectural buildings, such as Empire State Building, One World Observatory, and The Oculus.
Orchard Street Hotel puts the best of New York City at your fingertips, making your stay both relaxing and enjoyable.
I had to pay a supplement of $14.95 on arrival. Was told it was for housekeeping etc. booked with Hopper and small print said 2 bottle water in room,coffee in room, safe, gym! None there. They Refused to refund the $14.95 Hidden fees with Hopper
The hotel located in a really good area, close to subway stations. In a few steps from the hotel you can find restuarants, coffee shops, bars. The view is amazing from the rooms. My room was extremely clean and tidy, it had hairdryer and iron as well. The receptionist, Tkeyah was helpful and nice. The room might was not the biggest, but I did not spend too much time there, it is perfect for relax after sightseeing. At my next visit I definitely will choose this hotel again.
The Staff made my stay - Britt and Javier took care of my needs and all of the staff whose names I did not take, including housekeeping, were lovely. Britt even remembered how I like my coffee! I chose the cheapest room which was enough for my needs. It was plain, but I live a plain life and the towels and sheets were clean and fluffy. The water pressure wasn’t high, but neither is it at home so no big deal. The view was incredible - urban with a huge sky. The location is near amenities - the Slipper Room, dining, bodegas - and easily accessible to Galleries and Museums. As I said, for me, the staff makes or breaks my impressions and the staff were lovely to work with.
I arrived at the hotel at 8 am after a red eye and asked if I could check in early to sleep. The front desk lady TKeyah said I would need to pay an additional $70 to check in before 3 and would have to pay an upcharge for my subsequent night there. I declined and returned at 3 to check in with the same front desk staff. Upon walking into the room, I noticed the sheets were dirty with at least 7 hairs on them and went to the lobby to inform her. She stated there were no other available rooms and to wait in the room, a supervisor would be right up to clean. After waiting and riding the elevator to the lobby at least 3 times, almost an hour had passed. She continued waiting on other guests and answering phone calls. When I asked to receive a refund and locate another hotel, she stated that she would resolve the situation by giving me a different room, after stating 3 times the hotel was at capacity. My new room was the same size, not much bigger than the bed. Hotel was very loud on a Saturday night and I could hear doors slamming and people talking all hours of the night. Shower water was cold with barely a trickle and the drain backed up. The front desk staff Tkeya moved in slow motion every time I saw her and was lackadaisical about whether hotel guests were satisfied or in a hurry, waiting up to half an hour for their luggage. There was also the $15/ day additional fee not mentioned when booking. Terrible experience all around. The only upside is this hotel is reasonably priced if you want to stay near SOHO and won’t spend much time in the room.…
To start, I was having a long day of traveling to NYC. I met Aaliyah at the front desk and she was super helpful, gave me advice to a close restaurant, and was super helpful. Room was fantastic, the view was amazing and shower was hot. Finally, I checked out with Tkeyah, and she was equally as delightful. She gave another suggestion how to go uptown and was really helpful. Thanks for the great stay!
Reserved a room for family on a weekend during the holiday season & was pleasantly surprised with the facilities given the modest rate. Cleanliness and accommodations were on point and the staff was attentive & friendly. Of particular note was Zoe, a employee at the cafe, who was very helpful, friendly and knowledgeable regarding the surrounding neighborhood offering directions and recommendations.
My wife and I stayed here for four days after traveling from various states on a vacation. Our stay was nothing but amazing. The hotel is in a good location and close to the train system. The front desk Brittany was accommodating, she heated up our food every morning and even assisted with calling our taxi driver that dropped us off originally. 10/10 would stay here again.
I stayed here for two nights just to have a place to sleep and honestly it was perfect for that. The staff was particularly great, Tkeyah was super welcoming and friendly helping me get settled in! Would stay again.
I needed a reasonable hotel near the Mercury Lounge on Nov 13, and the Orchard St Hotel was perfect. Very friendly and helpful staff. Room was small but it was all I needed. Very neat and clean. Lots going on in the neighborhood. Only a 5 min walk to the Mercury Lounge where I rocked out and returned to a good night's sleep at the hotel. I definitely recommend it.
Basic room but really great views. Tkeyah at the front desk was super nice and helped us arrange a bigger room - we originally booked the smaller room and it was a bit too small for 2 full sized people. Thanks for making us more comfortable!
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