Orchard Street Hotel
331 reviews
#297 of 510 Hotels in New York City
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163 Orchard St, New York City, NY 10002-2214
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About
#297 of 510 hotels in New York City
Location
Cleanliness
Service
Value
Welcome to Orchard Street Hotel, your New York City “home away from home.” Orchard Street Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity of popular landmarks, such as The National 9/11 Memorial & Museum (1.4 mi) and The High Line (1.6 mi), guests of Orchard Street Hotel can easily experience some of New York City's most well known attractions.
You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Orchard Street Hotel offers guests free wifi.
The hotel features a 24 hour front desk, 24 hour check-in, and express check-in and check-out.
While in New York City, you may want to check out some of the restaurants that are a short walk away from Orchard Street Hotel, including Katz's Deli (0.1 mi), Balthazar (0.5 mi), and Nobu (1.1 mi).
Plus, during your trip, don’t forget to check out some of the popular architectural buildings, such as Empire State Building, One World Observatory, and The Oculus.
Orchard Street Hotel puts the best of New York City at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Wifi
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Private check-in / check-out
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Clothes rack
Flatscreen TV
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
459Restaurantswithin 0.3 miles
140Attractionswithin 0.3 miles
Contact
163 Orchard St, New York City, NY 10002-2214
Getting there
Delancey StNew York City Subway4 min
Essex StNew York City Subway5 min
331Reviews5Q+A90Room tips
Reviews
Traveler rating
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- 47
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- 21
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Popular mentions
Horribly unethical that the Orchard St hotel and The Redford hotel on the lower east side of manhattan STILL BOOK ROOMS every single night despite being shut down. Travelers show up lugging suitcases after paying for transportation to the hotel only to arrive stranded on the sidewalk while the hotels are completely shutdown and have been since march 2020. THEY SHOULD BE REPORTED FOR OPERATING A BUSINESS THIS WAY and leaving travelers stranded outside with no place to go. it is not right
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Date of stay: August 2020Trip type: Traveled on business
Value
Rooms
Service
Room Tip: never go to this hotel
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1 Helpful vote
Helpful
Calling this hotel "minimalist" would be a slight exaggeration if there is such a thing - barebones is what it is called in my book. Don't look for fancy design here - a small and clean room containing a bed, a couple of scuffed nightstands, a narrow desk with a stool and an overhead rack to hold some clothes along with a full-length bedside mirror and an okay bathroom is what you get. No rugs, no pictures, no coffee maker, no decor of any kind, not even a magazine. But - rooms higher than the 6th floor have a view towards uptown or downtown (try to get an uptown view) and the East River, which is gorgeous and makes up for a lot! Friendly front desk staff, but no bar or restaurant on premises, although there are lots of those within spitting distance. Great location for peeps who don't consider themselves the Hard Rock Cafe kind of traveler, for those who are young, and for those who like to party. Also for those older folks who like to stay connected to the latter. Close to public transportation, Chinatown, and lots of NYC history.…
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Date of stay: February 2020
1 Helpful vote
Helpful
Response from Orchard Hotel, Other at Orchard Street Hotel
Responded Mar 7, 2020
Dear Jana, Thank you for your feedback. We're sorry to hear that our property did not meet your expectations. We're always looking for ways to make our property more inviting and comfortable, so we do take your feedback seriously. We hope to have another opportunity to host you in the future. Warm regards Naleni M Orchard Street Hotel
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+1
The price was reasonable for NYC. The size of the room was downright comical. Upon entering the room, I wasn’t very sure we would stay five minutes. After deciding to make the best of such a tiny problem (Pun Very Intended!) - we dealt with the space and prepped to leave for dinner. At that very moment, I realized, we would only be sleeping and showering in that room. Returning to the room after dinner and especially again when we woke up in the morning, we realized we would be back to the Orchard Street Hotel. The decor, the lit ceiling, high ceiling, large bathroom (very bright and all new marble), large picture window (with a panel you can open!), very nice staff members and great service, are all reasons why we will return! We heard there is a “deluxe option” for a room, adding a little more space, that we’d like to consider. Believe me, when I say SMALL or I say TINY, I am NOT exaggerating. Please be completely aware, so you won’t be shocked. And I actually laughed all the way home saying, “I would go back because of comfort, cleanliness, decor and bright large window!” Sadly, I did not take a picture of the bathroom - I should have, it was gorgeous and spacious!…
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Orchard Hotel, Other at Orchard Street Hotel
Responded Feb 25, 2020
Dear Patti, Thank you for your review! We are delighted that you enjoyed your stay with us. We are sorry that the room did not provide enough space for you. We will be happy to show you one of our larger deluxe rooms with a panoramic view of the city, if you are in the area again Please reach out to me personally if you wish to stay again so that I may arrange your accommodations for you. Hope to welcome you back soon! Warm regards Naleni M Orchard Street Hotel
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This was a last-minute booking for me, because most of the hotels in the area were fully booked. I was pleasantly greeted by Victor who did everything to give me an earlier c-in, but as you know it is not available every time... I came back after a few hours and the lady at the reception (Sandra) was kind enough to c/in in my new room. Sandra has exceptional hospitality skills and is very kind. Staff in this hotel is really helpful! This hotel is in a perfect location and has some perks to the restaurants near by (staff will give you a discount card on c-in). Personally, I haven't used it, but I see this as a added value. There's also breakfast included in the hotel rate. It was a great stay overall. Thank you so much, L.
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Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Service
2 Helpful votes
Helpful
Response from Orchard Hotel, Other at Orchard Street Hotel
Responded Feb 25, 2020
Dear Imlauralau, Thank you for your review! We are delighted that you enjoyed your stay with us. Thank you for such heartfelt compliments for our staff. I am most delighted to share this with them. Please reach out to me personally if you wish to stay again so that I may arrange your accommodations for you. We hope to welcome you back soon! Warm regards Naleni M Orchard Street Hotel
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I'd initially booked a different hotel, but selected this one to save money. And you get what you pay for. Frustrating aspects: - my first room was dismal. The bed and pillows were too soft. My TV remote was dead. I asked for new batteries on my way out and the receptionist said she would have them replaced. They weren't. The sink was outside the washroom. The shower was roomy but I had no hot water and I was moved to another room - the second room was nicer, but the shower was extremely small - there is only one elevator so expect to wait. And one night, after a very long day, it was broken and my options were to wait up to 2h for an engineer or to take the stairs - both rooms are extremely noisy - the pipes and HVAC make a lot of noise throughout the night. Also - the first room was on a lower floor facing east. There was noise from people on Orchard Street. The second room was on a higher floor facing west but you can really hear the traffic on Allen all night - the front door is extremely difficult to open. I often needed someone to open it for me - they don't have umbrellas, FYI I was travelling solo and could not imagine a second person in the room - they were both tiny. On the plus side - location is great, close to many great restaurants and the F train.…
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Date of stay: February 2020
Value
Location
Service
1 Helpful vote
Helpful
Response from nsanicha, Manager at Orchard Street Hotel
Responded Feb 18, 2020
Dear Icnve, Thank you for taking the time to post a review. We regret that there were certain aspects of your stay that were not ideal and would like the oppurtunity to discuss your stay with you further.Please reach out to me at victor@orchardstreethotel.com. We hope we have the oppurtunity to welcome you back in the future so that we may ensure your next stay is perfect. Victor Lumpkin Operations Manager
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PRICE RANGE
$89 - $341 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown)
NUMBER OF ROOMS
50
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Claim Your Listing Frequently Asked Questions about Orchard Street Hotel
Which popular attractions are close to Orchard Street Hotel?
Nearby attractions include Yaf Sparkle Fine Jewelry (0.2 miles), Economy Candy (0.09 miles), and Escape The Room NYC Downtown (0.2 miles).
What are some of the property amenities at Orchard Street Hotel?
Some of the more popular amenities offered include free wifi, laundry service, and baggage storage.
What are some restaurants close to Orchard Street Hotel?
Conveniently located restaurants include Momofuku Ko, Il Laboratorio Del Gelato, and Russ & Daughters Cafe.
Which languages are spoken by the staff at Orchard Street Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Orchard Street Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (1.4 miles), World Trade Center Memorial Foundation (1.4 miles), and Hamilton Park (3.7 miles).
Is Orchard Street Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.