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Orchard Street Hotel

Traveler (92)
360
Panoramas (23)
Room & Suite (212)
Certificate of Excellence

About

#285 of 498 hotels in New York City
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to Orchard Street Hotel, your New York City “home away from home.” Orchard Street Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Given the close proximity of popular landmarks, such as The National 9/11 Memorial & Museum (1.4 mi) and The High Line (1.6 mi), guests of Orchard Street Hotel can easily experience some of New York City's most well known attractions. You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Orchard Street Hotel offers guests free wifi. The hotel features a 24 hour front desk, 24 hour check-in, and express check-in and check-out. While in New York City, you may want to check out some of the restaurants that are a short walk away from Orchard Street Hotel, including Katz's Deli (0.1 mi), Balthazar (0.5 mi), and Nobu (1.1 mi). Plus, during your trip, don’t forget to check out some of the popular architectural buildings, such as Empire State Building, One World Observatory, and The Oculus. Orchard Street Hotel puts the best of New York City at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
408Restaurantswithin 0.3 miles
134Attractionswithin 0.3 miles
Neighborhood
Chinatown
Bursting with an amazing array of sights, sounds, and smells on every block, a visit to Chinatown feels like entering a different world. It’s a colorful spectacle that gets even more crowded on weekends, when families stream in to enjoy huge dim sum feasts and to stock up at the markets on Mott Street. To take a break from the buzz, grab something sweet from one of the many bakeries in the area and head to Columbus Park, where many Chinatown residents exercise, play games, and chat the day away.
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275Reviews
293Photos
5Q+A
74Room tips
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Popular mentions
No frills and rooms are small but clean and comfortable. Lots of restaurants and stores nearby. Views from the top floors are spectacular. Staff is friendly and helpful. Good coffee in the morning. I would visit again.
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Review collected in partnership with this hotel
I returned to the Orchard Street Hotel and enjoyed my stay. This time I upgraded to the larger room and liked it immensely. The hotel is in perfect proximity to several places for sightseeing, food and city life without the crowds of downtown.
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Review collected in partnership with this hotel
Great location prior to the 5 Borough Bike Ride! We had a nice corner room with great views to the Empire State Building. And had no problem storing our bikes in the basement. Our second time at the Orchard & we’ll likely be back.
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Review collected in partnership with this hotel
Response from Carlotta W, Guest Relations Manager at Orchard Street Hotel
Responded 2 days ago
Dear Trek, It was such a pleasure to host you again. We were delighted to read that you had another wonderful stay with at the Orchard Street Hotel. We Look forward to hosting you again.
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Pleasant staff, but the room was very small. I stay in NYC 2-3 times a year & I thought that this was expensive for what we got. The location is good. Take earplugs as there are some noisy road junctions nearby! (NY standard!)
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Review collected in partnership with this hotel
Response from Carlotta W, Public Relations Manager at Orchard Street Hotel
Responded 1 week ago
Dear Guest, Thank you choosing to stay with at The Orchard Street Hotel. We truly appreciate the feedback and your mention of all the things that you enjoyed and also our areas for improvement. We hope that we will have the opportunity to welcome you again.
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Completely incompetent, staff doesn’t know how to sort out anything to do with credit card charges. Hotel manager will just leave you hanging on issues you had. Overall the worst hotel I have every experienced. I travel 16 times a year so experience al lot but they should just
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Review collected in partnership with this hotel
Response from Carlotta W, Guest Relations Manager at Orchard Street Hotel
Responded 1 week ago
Dear Guest, We are so sorry to hear that you stayed and had such an unpleasant experience. Please know that it is not too late to sort out any charges that you see on your account that seemed incorrect. We can have this resolved as soon as possible, please feel free to contact me at carlotta@orchardstreethotel.com It is still my hope that we can turn around your worst stay into a much more positive one. Thank you for letting us know.
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PRICE RANGE
$178 - $367 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityManhattanChinatownDowntown Manhattan (Downtown)
NUMBER OF ROOMS
50
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