No frills and rooms are small but clean and comfortable. Lots of restaurants and stores nearby. Views from the top floors are spectacular. Staff is friendly and helpful. Good coffee in the morning. I would visit again.
I returned to the Orchard Street Hotel and enjoyed my stay. This time I upgraded to the larger room and liked it immensely. The hotel is in perfect proximity to several places for sightseeing, food and city life without the crowds of downtown.
Great location prior to the 5 Borough Bike Ride! We had a nice corner room with great views to the Empire State Building. And had no problem storing our bikes in the basement. Our second time at the Orchard & we’ll likely be back.
Pleasant staff, but the room was very small. I stay in NYC 2-3 times a year & I thought that this was expensive for what we got. The location is good. Take earplugs as there are some noisy road junctions nearby! (NY standard!)
Completely incompetent, staff doesn’t know how to sort out anything to do with credit card charges. Hotel manager will just leave you hanging on issues you had. Overall the worst hotel I have every experienced. I travel 16 times a year so experience al lot but they should just…
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