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EVEN Hotel New York - Times Square South

321 West 35th St, New York City, NY 10001-1739
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 10/13/21
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Free cancellation until 10/13/21
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Traveler (786)
Panoramas (33)
Room & Suite (444)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from EVEN Hotel New York - Times Square South
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#39 of 513 hotels in New York City
Travelers' Choice
GreenLeaders Gold level
Tired of the cookie cutter hotel experience complete with robotic service, bland amenities and sacrifices? Come experience the energizing genuinely personable wellness guest experience which has made EVEN Hotel Times Square South the highest rated hotel in all of New York City in both service and overall reviews! Were the worlds first and only built from the ground up wellness brand and are committed to ensuring you leave our doors feeling better than when you arrived. Stay well at the EVEN ™ Hotel Times Square South; we’re the first of its kind in Manhattan! Conveniently located between 8th and 9th Avenues with easy access to several major corporate offices; we’re a few short blocks to New York’s famed Times Square, four blocks from New York’s Penn Station and just down the street from the Javits Center, Broadway, and minutes from Madison Square Garden & Lincoln Center. Whether you’re traveling for business or leisure you won’t have to compromise your wellness routine. As a member of the newest brand from IHG® and one of the first EVEN ™ Hotels in the world, our facility is designed to help our guests maintain a healthy lifestyle while traveling. Keep active with in-room fitness zones for private workouts and eat well when you choose from our selection of healthy food and beverage options, including made to order smoothies and Grab ‘n’ Go meals. Accomplish more with free Wi-Fi and mobile furnishings that give you the flexibility you need to be your most productive-self. You’ll rest easy with spa-inspired showers, signature EO bath products and all-natural eucalyptus linens. Start and end your day with EVEN ™ Hotel Times Square South, New York as we provide you with the essentials for your healthy lifestyle matched with a level of genuinely personable customer service unlike any other in hospitality today.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Breakfast available
Kids' meals
Table tennis
Board games / puzzles
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish, Chinese


Full view
100Great for walkers
Grade: 100 out of 100
415Restaurantswithin 0.3 miles
70Attractionswithin 0.3 miles
1,563Reviews117Q+A100Room tips
Traveler rating
  • 1,189
  • 302
  • 54
  • 13
  • 5
Time of year
Traveler type
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Popular mentions
Scott B wrote a review Apr 12
New York21 contributions22 helpful votes
Came into NYC for a staycation and you couldn’t have been more impressed with the service and attention to the cleaning protocols being followed at the EVEN Hotel. NYC and the neighborhood coming back to life as pedestrian counts are on the upswing yet again as the weather warms. The energy’s palpable -- the Naked Cowboy’s back along with Mickey Mouse and superhero characters; shoppers line up for the Disney store; and the Red Steps at the northern end are again drawing a crowd. NYC is coming back!
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Date of stay: April 2021
1 Helpful vote
drzipf wrote a review Mar 2021
Las Vegas, Nevada1 contribution1 helpful vote
Thomas & Jake were our guides today. They both did a great job! Both were very knowledgeable & friendly. We did this through a groupon and definitely thought the cost was very reasonable. We would definitely recommend this tour & will be back to do it again in the future!
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Date of stay: March 2021Trip type: Traveled with family
1 Helpful vote
James B wrote a review Nov 2020
1 contribution1 helpful vote
The hotel overbooked the rooms and did not notify me that they had sold off my reservation until I showed up late at night. They were incredibly unhelpful in finding me a new place to stay, and still have not refunded me after more than a week. I have called well over 10 times and their HR and Sales departments either don’t pick up or hang up the phone halfway through the call. Incredibly poor service overall.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
Response from John Beck, Owner at EVEN Hotel New York - Times Square South
Responded Nov 9, 2020
Dear Jimbo512512, Thank you for for traveling to the Big Apple! We are incredibly thankful for people like you that take advance of the wonders our city has to offer and spread the word that NYC is Back. Though NYC is Back, EVEN Time Square South is still closed and we do not have any active reservations through the remainder of the year. Based on the details in your review it appears you are reviewing a different hotel. At EVEN we do everything possible to ensure our guests are staying WELL and have a world class pre-arrival and arrival experience. I do wish the hotel you booked provided you with an EVEN experience. We hope you enjoy NYC! Be Well
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BeeAsk wrote a review Mar 2020
North Yorkshire, United Kingdom19 contributions24 helpful votes
A modern, conveniently located hotel, south of Times Square. The staff were friendly and helpful, suggesting places to eat and tips on places to visit. Flavoured water was available at all times in reception and a reusable bottle was proved to each guest. We attended two concerts whilst in New York: Billy Joel at Madison Square Gardens which was literally round the corner from the hotel and Springsteen on Broadway which, again, was convenient from the hotel. We ate breakfast every morning at Best Bagel, a few yards away, who serve the most delicious bagels I’ve ever tasted. We would definitely use EVEN Hotel again on our next visit the NYC purely based on its location and functionality.
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Date of stay: May 2019
2 Helpful votes
Response from JohnBeckEVEN, General Manager at EVEN Hotel New York - Times Square South
Responded May 26, 2020
Dear BeeAsk, Thank you for your detailed review and for choosing EVEN Hotel Times Square South during your overnight experience! We are proud to offer numerous groundbreaking wellness amenities that forever erase the notion of travelers having to sacrifice their routine while on the road. I am delighted our energizing physical amenities matched with our genuinely personable interactions you experienced made for a memorable experience. Thank you once again for your review and we hope to see you in the near future! Be well, John Beck Chief Wellness Officer/
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Keisha wrote a review Mar 2020
1 contribution2 helpful votes
My husband and I stayed in the hotel for one night. It was just okay. Pros: breakfast and coffee included in our package, the staff was so nice and there were Clorox wipes in the room so I didn’t need to waste mine! Water station was awesome! Great location, close to everything. Cons: the shower was gross. In between most of the tiles it was black like it hadn’t been cleaned/scrubbed. I liked that it was a walk in shower but it was crusty and I had to lay a mat down because I didn’t want my feet to touch the floor. Another con was the pillows! I always lookunder the pillow case to make sure the pillows are clean. 2 out of four pillows had stains on it. Looked like one could be dried blood. Gross. Didn’t notice any bed bugs so that’s also a plus. That’s why I only give this 3 stars. Could be a really nice spot if it cleaned its self up a bit.
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
Response from IHGService, Guest Relations Manager at EVEN Hotel New York - Times Square South
Responded Mar 27, 2020
Hello keishzz, We want to prove to our guests that we are a hotel where wellness is built-in. It's nice to hear from our guests. I truly appreciate your effort to share yours, and for spending your time with us. I'm very sorry that you weren't impressed with the upkeep of the bathroom and pillows. We're all about bright experiences, and I'm afraid that you have a different impression on us. The review of our visitors helps us in creating action plans for improvement, which is why I'll be conveying yours to our upper management. You can trust that the appropriate team will receive your remarks. It's great to know that you like our breakfast and water station. I hope you'll reopen your door for us so that we can have the chance to make it up to you, and prove that we are a hotel where wellness isn't an after-thought. Warm Regards, Leni C. Case Manager IHGService
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$224 - $494 (Based on Average Rates for a Standard Room)
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
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Frequently Asked Questions about EVEN Hotel New York - Times Square South
Which popular attractions are close to EVEN Hotel New York - Times Square South?
Nearby attractions include Mission Escape Games (0.1 miles), Style Room NYC Shopping Tour Experiences (0.3 miles), and Shop Gotham NYC Shopping Tours (0.2 miles).
What are some of the property amenities at EVEN Hotel New York - Times Square South?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at EVEN Hotel New York - Times Square South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at EVEN Hotel New York - Times Square South?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to EVEN Hotel New York - Times Square South?
Conveniently located restaurants include Liberty Bagels Midtown, Best Bagel and Coffee, and NY Pizza Suprema.
Are there opportunities to exercise at EVEN Hotel New York - Times Square South?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at EVEN Hotel New York - Times Square South?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at EVEN Hotel New York - Times Square South?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at EVEN Hotel New York - Times Square South?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Are there any historical sites close to EVEN Hotel New York - Times Square South?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.1 miles), World Trade Center Memorial Foundation (3.1 miles), and Hamilton Park (1.7 miles).
Is EVEN Hotel New York - Times Square South accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.