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Holiday Inn New York City - Times Square

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585 8th Ave, New York City, NY 10018-3003
COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
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$246
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Free cancellation until 12/10/21
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$251
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Free cancellation until 12/10/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (504)
Room & Suite (146)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn New York City - Times Square
Updated 01/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#253 of 516 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the heart of Midtown Manhattan, the 35-story, 271-room Holiday Inn New York City - Times Square makes it easy to enjoy New York's incomparable attractions, restaurants and retail stores. Choose a room with a king bed, two queen beds or a single queen. Complimentary amenities include high-speed Internet service and 24-hour business and fitness centers.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Kids stay free
Children's television networks
Business Center with Internet Access
24-hour security
Baggage storage
Wifi
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
551Restaurantswithin 0.3 miles
146Attractionswithin 0.3 miles
1217Reviews137Q+A100Room tips
Traveler rating
  • 484
  • 513
  • 155
  • 30
  • 35
Time of year
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Popular mentions
Travelor wrote a review Jun 17
4 contributions
Was booked here as a part of an Amtrak vacation. Walked right by the hotel because it is set back from the street. Had to ask a police officer where it was. Surprisingly the front courtyard felt unsafe and filthy because of the people loitering and using drugs. Even with the very heavy police presence (which should have been a clue) it wasn’t desirable for a nice NYC vacation. We ended up not spending the two nights that Amtrak already booked for us. Wasn’t worth being uncomfortable in our dirty room with holes in the curtain, hair on the carpeted floor, smell of urine and possibly stale smoke. The window was left wide open probably to air out the bad odors. We booked at another hotel, took our bags and checked out. Upon checking out the front desk staff asked why we were leaving stating, “This is New York! This is how the city is!” Really? Not how we want to spend our money or time. We found a way better place in a safer neighborhood. Not sure if is true but heard there were a few methadone clinics around there and that the hotel was used to house the homeless for a while. Amtrak will be hearing from us about this hotel booking.
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Date of stay: June 2021Trip type: Traveled as a couple
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Sierrapb wrote a review May 2021
Aberdeen, United Kingdom13 contributions
We anticipated parking our high top van to be a nightmare in Manhattan which is why we called and spoke with a representative of Holiday Inn to confirm if they could accommodate our van. She placed us on hold, called the hotel then ensured us they could fit our 9’5” tall van AND it was included in our room rate. Upon arrival we were informed the parking was not included in our rate, we then discovered they couldn’t even fit our van. We spent two hours attempting to find parking for our van before giving up and cancelling our stay in New York all together. Considering we discontinued organising parking for our van because we were told we’d have no problem we were incredibly frustrated and sad to waste a whole evening and have it impact our whole stay in New York. I rarely ever leave reviews but this ruined our entire New York stay. The lady handling our situation at the reception desk was very helpful and co-operative cancelling our booking but at the end of the day it still ruined our New York stay. Very disappointed.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from G G, General Manager at Holiday Inn New York City - Times Square
Responded 3 weeks ago
Thank You Sierrapb, for your stay with us. We do apologize you was communicated with false information. We did do further investigation to learn that you spoke with reservation department. Reservation department is not on premises and does not have information about our parking relations. No hotels in New York City have parking included with the rate as the parking garage is not the hotels, it is just a separate company which we are affiliated with. Also the parking has their own rules as to what kind of vehicles they accept in their premises. We hope to have you again with us in a nearby future. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
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IceJan wrote a review May 2021
Seattle, Washington12 contributions5 helpful votes
What we liked: We loved the amazing view from our room in the 34th floor. I highly recommend booking a room with a view in this hotel. The additional $20 was worth it! The room was very clean. The bathroom had lots of space. Location was walking distance to the subway and Times Square. Staffs were great. What we did not like: Elevator was so slow. Room was small (may not fit more than 2 people with big luggages). I just wished they have additional bars or hooks to hang towels and leave extra soaps and shampoos (they only gave us 1 soap bar). No everyday housekeeping but you can request for cleaning or new towels and soaps. The front of the hotel is a public seating area where it could get crowded.
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Date of stay: May 2021Trip type: Traveled with family
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Response from G G, General Manager at Holiday Inn New York City - Times Square
Responded 3 weeks ago
Hello 910janicep Thank you for taking the time to tell us about your experience at Holiday Inn NEW YORK CITY - TIMES SQUARE. we are so glad to hear that you enjoyed your accommodations, as well our perfect location that within walking distance Times Square, Wall Street, and other beautiful locations. Also, for more peaceful walks, try the Hudson River, The Vessel at Hudson Yards and Central Park you can go anywhere as Our hotel objective to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
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dvnnov wrote a review May 2021
San Antonio, Texas90 contributions40 helpful votes
Literally... a crack house/ drug dealings / loitering/ trash / aggressive drug users outside of the lobby. There’s a guard ah all times and you are required to have a key to enter the building but you still feel very unsafe just walking up to the lobby. The whole entrance smells like urine. Great location ruined by heavy drug ridden atmosphere. Rooms are clean, but tiny. Would not recommend.
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Date of stay: May 2021Trip type: Traveled with friends
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Yery Betancourt wrote a review Apr 2021
30 contributions63 helpful votes
Unpleasant! Dirty place in all sense! There were people using drugs right at the door of the Hotel, all the time (didn’t make me felt safe at all). The lobby floor was dirty as well the elevator. The hallway to my room had this strong smell of Marijuana and tobacco all time. My room was dirty! Bed was done well, but the bathroom was dirty and there were hair all over, on the floor, on the sink, inside the litter tray where they place the shampoo and body cream. Not recommended! Not coming back! I regret.
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Date of stay: April 2021Trip type: Traveled with family
3 Helpful votes
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PRICE RANGE
$159 - $404 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
271
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Frequently Asked Questions about Holiday Inn New York City - Times Square
Which popular attractions are close to Holiday Inn New York City - Times Square?
Nearby attractions include Mission Escape Games (0.1 miles), Style Room NYC Shopping Tour Experiences (0.2 miles), and Shop Gotham NYC Shopping Tours (0.1 miles).
What are some of the property amenities at Holiday Inn New York City - Times Square?
Some of the more popular amenities offered include free wifi, a fitness center, and room service.
Which room amenities are available at Holiday Inn New York City - Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Holiday Inn New York City - Times Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Holiday Inn New York City - Times Square?
Conveniently located restaurants include Liberty Bagels Midtown, Best Bagel and Coffee, and Los Tacos No. 1.
Are there opportunities to exercise at Holiday Inn New York City - Times Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Holiday Inn New York City - Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn New York City - Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn New York City - Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.2 miles), World Trade Center Memorial Foundation (3.2 miles), and Hamilton Park (1.7 miles).
Does Holiday Inn New York City - Times Square have any great views?
Yes, guests often enjoy the city view available here.
Is Holiday Inn New York City - Times Square accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.