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234 W 48th St, New York City, NY 10036
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$279
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Free cancellation until 10/08/22
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Traveler (1182)
Room & Suite (251)
Dining (35)

About

#417 of 515 hotels in New York City
Location
4.7
Cleanliness
3.8
Service
3.6
Value
3.5
The Gallivant Times Square is your ideal basecamp for Manhattan dining, nightlife, theatre, entertainment, and exploration. From the in-room maps, to the location signs in the lobby, every piece of The Gallivant is meant to inspire adventure and New York City discovery.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Restaurant
Concierge
Non-smoking hotel
Doorperson
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
530Restaurantswithin 0.3 miles
239Attractionswithin 0.3 miles
3249Reviews242Q+A100Room tips
Traveler rating
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C.M. wrote a review Sep 23
75 contributions7 helpful votes
As the title indicates, this hotel is very noisy / both inside and out - I heard people talking and doors slamming all night and there was tons of noise from the street. The walls are paper thin and are exceptionally small. Bed was comfortable (although small) and although the location is good with lots of amenities nearby I couldn’t possibly recommend this hotel to anyone.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Diane Miller wrote a review Sep 23
Paisley, United Kingdom16 contributions2 helpful votes
We stayed here from the 7th of September until the 9th .We were charged 200 dollars deposit .35 for resort fee.Meant to be 50 dollars per night incidental deposit but we're overcharged .Didn't realise this at the time .Messaged 3 times to get our deposit back but no reply .Still waiting two weeks later .We stayed in a hotel in Washington and got it back right away .I have read a few reviews about this happening to people . Reception staff not the nicest .Got a room right next to staff elevator.Every ten minutes all through the night we were woken by noise from it .Would have complained if we were staying any longer .WE JUST WANT OUR DEPOSIT BACK.Only plus is the location .
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Beagle-R wrote a review Sep 23
Belfast, United Kingdom14 contributions23 helpful votes
+1
So many thjngs have tainted what was meant to be the holiday of a lifetime for my wife and me These begin and end with the Gallivant Times Square We arrived tired from a long flight and hellish taxi ride from JFK and that’s where our experience began I queued politely only for the receptionist man ( he knows who he is!!) to ignore the queue to allow a man and then later a woman to jump in front in order to sort their issues out ( both of which I saw he winked and said don’t worry I’ve been able to move your room) So we got our room Waited forever (almost!) for one of the 3 very slow lifts (elevators) And then wow what a shock the room looked like hell in a shoebox - if I could have had a worst case scenario it would have been this - my wife was almost crying - the room was dark and dirty and dingy so many negative words beginning with D - we looked into a room Which blinked a view onto a brick wall and rusting fire escape from the building opposite No air conditioning - only a lone fan which I assume was their way of compensation Dirty floor dirty walls and in no way acceptable Here was the beginning of our gallivant journey So sensing my wife was close to mutiny I manned up and decided for the first time to no longer accept the crap that we have endured on previous trips and announced bravely to my wife that i was going to go and complain So I did I went downstairs to see an even bigger queue and then realised why the other two had wanted to push in Thinking that I was part of their group I tried to speak with the receptionist- he ignored me So I spoke louder And he shooed me to the back of the queue I said why did he allow others to jump the queue ? I said the room was disgraceful and unacceptable No joy! So I apologised to the queue and weakly joined the back of it Finally it was my turn And before I even started he was busy trying to inanely shunt me to a different room - it’s what happens here you see - and I’m sorry but that just isn’t good enough No apology no kindness just rude snaps and tuts He said ‘come on man work with me here!’ And this is what they do - not mend or fix or cooperate - just shunt! A disgusting attitude from the rudest receptionist I’ve ever met So anyway I realise I’m boring on but you just can’t imagine this man’s arrogance And this is where I gave up My only win here was a room switch (not upgrade!) The air conditioning worked when you pressed many times on the dodgy wire exposed plug There were sewer flies all over the bathroom Jaded sad scratched and old fashioned furniture Single glazed windows that open only the tiniest crack ( promising fresh air and offering none) and the noise it was deafening- which is why properly glazed windows would have helped Oh the list goes on Worn carpets Dodgy air conditioning Broken plug sockets On the good side is the location which is no doubt what keeps this place afloat The bar is loud and angry and not for middle aged couples - unless you like baying crowds and hookah smoking On the flip side - this is New York right? So we focussed on the sites and made the most of life outside the hotel And they’re right New York is the city that never sleeps - because the room we had was testament to that - not a hope of getting a night sleep Ps I want my deposit back - all of us complainers should start a petition I have photos I’ll list if possible
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Connector778138Angela Comyn wrote a review Sep 22
1 contribution
Stayed here for 7nights from 31st August hotel was OK close to Times Square ,staff helpful and pleasant but we are still waiting for our deposit back .We have emailed and messaged the hotel but no luck yet .I hope this is just a glitch in the system .
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mark cooper wrote a review Sep 20
1 contribution1 helpful vote
First and foremost nyc is amazing. Uk visitor stayed at the hotel galivant for 3x nights from 1st September for 3x nights on arrival at reception I was informed I would have to pay a deposit for the room which came our at $300 £280 gbp , I paid this on my card and was informed it would be refunded within 10 days I'm almost 20 days later after my trip still no refund , I've rang the the hotel 3x times today from the uk incurring more charges for a 3x night trip how difficult is it to actually speak to someone with a willing to help attitude got passed from voicemsil voicemeil still no refund will be commencing legal action against hotel as its now technically theft holding due funds beyond reasonable doubt beyond set timescale perhaps without and communication from the hotel .
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Enkhjargal N wrote a review Sep 18
Beijing, China3 contributions2 helpful votes
The most terrible experience with the hotel I ever had in my life….Paid 300 USD but was put into tiny tiny room (like one which you have in a basement of a house). I thought all rooms like this so didn’t bother to change as I was rushing to my bus sightseeing tour. When I returned back to hotel and, walked barefoot on the flour and climbed the bed, has discovered terrible things on the bed (apparently the floor was not cleaned and these “things” were just stick to my feet and transported to bed. Things looking like eggs of insects and other waste was transported to my bed. Then I carefully examined the room and it looked like not cleaned for many days. Arrogant man at the service desk who “offered” a woman who stayed alone in this hotel to move out at 11 pm. Terrible, terrible service!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Penelope M wrote a review Sep 16
Wakefield, United Kingdom49 contributions31 helpful votes
The communal areas were scruffy with threadbare carpets and dirty lifts. We had to move rooms as our safe did not work and there were water stains on the bathroom ceiling. The new room was ok the bed was comfortable and the towels were changed every day. The shower was very good no issues with hot water. Great location right next to Times Square and underground station and brilliant bar next door called Hurleys bar. I wouldn’t stay here again o would probably pay more and go elsewhere but we did have a good stay and the room was very quiet.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Caroline N wrote a review Sep 11
1 contribution
Myself and my husband stayed for 5 nights in August for our honeymoon and I'll be honest, I was concerned after reading so many negative reviews but we were pleasantly surprised and had a great stay. Location is fantastic for first timers to New York, the room was small but we only really showered, got ready and slept there. It was quite noisy at night (we were on the 11th floor) but to be honest we were so tired it wasnt really a problem for us and we slept well. Our room was cleaned daily and fresh towels and toiletries provided. Air con was faulous as it was sooooo hot during our stay. Staff were helpful and friendly. We were charged a $50 a night security deposit but this was quickly refunded back to my credit card a few days after we arrived home. I wouldn't hesitate to stay here again and hope that one day in the future we will get to return to the fabulous city that is New York.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tigger193 wrote a review Sep 11
Manchester, United Kingdom68 contributions30 helpful votes
Extremely disappointed with this hotel! It was booked as part of a package deal through a so called reputable travel agent, with NO mention of having to pay a $150 "deposit" on arrival. Whilst I was sorting the taxi out, my friend went to check in and was told that the money was a standard room deposit, which would be refunded after 7-14 days. 3 MONTHS later, we are still waiting. Having tried contacting the hotel management, surprise surprise, they are not helpful at all, and refuse to refund the money, despite us leaving the room in immaculate condition, which by the way, wasnt immaculate when we arrived! The hotel is dark, dismal, VERY noisy, the room was tiny with a view of a brick wall! ABSOLUTE DISGUSTING RIP OFF!!! The reception staff were very unhelpful and refused to check us in without the deposit, so after a 10 hour journey, late at night, all you want to do is sleep and not argue. Silly us for believing their down right LIES about refunding us the deposit. THIS IS TANTAMOUNT TO THEFT!! All the reviews prove our point. Tried asking ABTA and the US consulate for assistance, neither productive.
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Malcolm L wrote a review Sep 6
Leamington Spa, United Kingdom2 contributions
Let’s start with the bad you pay $100 deposit on arrival which is meant to be refunded 5-7 days after check out ! I’m still waiting 14 days later and we know we left the room immaculate, so this is very disappointing even after my partner messaged them so chance up the deposit, very poor service. The good a fantastic location with a comfortable room with an incredible shower my only criticism is maybe the bed could be a little larger but on a whole a very nice stay . The low rating is based of the deposit problem.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$187 - $375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western president hotel new york, best western hotel nyc, best western nyc, best western new york city, new york city best western, best western president new york
FORMERLY KNOWN AS
TRYP by Wyndham New York Times Square
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
336
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Frequently Asked Questions about The Gallivant Times Square
Which popular attractions are close to The Gallivant Times Square?
Nearby attractions include Broadway (0.2 miles), Times Square (0.1 miles), and Come From Away (0.1 miles).
What are some of the property amenities at The Gallivant Times Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Gallivant Times Square?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Gallivant Times Square?
Yes, parking is available to guests.
What are some restaurants close to The Gallivant Times Square?
Conveniently located restaurants include Frisson Espresso, K Rico Steakhouse, and Los Tacos No. 1.
Which languages are spoken by the staff at The Gallivant Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Gallivant Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.7 miles), World Trade Center Memorial Foundation (3.7 miles), and Hamilton Park (1.8 miles).
Is The Gallivant Times Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.