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The Gallivant Times Square

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The Gallivant Times Square
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918 Reviews from our TripAdvisor Community

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Showing 603: English reviews
UK
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Great little location as it's just behind Times Square. I'd say it is a 4* however don't expect amazing customer service, Americans really think they're good at this but ask them to do anything out of the box and they are shocking. Beware, you have to give a credit card so they can put a deposit for your room which... More 

Helpful?
Thank love2travl08
Minneapolis, Minnesota
Level Contributor
100 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for three nights in mid-September. Things I loved about this spot: perfectly located to get to Broadway, Times Square, subways, and a zillion bars and restaurants. Things I liked about the room: clean, well-appointed, comfortable pillows, extra towels, good a/c. Things I didn't love so much: jack hammering outside the window at 4am (seriously, who needs to bust... More 

Helpful?
Thank Kate S
Management response:

Dear Kate, First of all I would like to thank you for having taken the time to write a review on the Gallivant Hotel for you recent trip to New York City. Please accept my apologies in regards to the issues regarding the noise coming from next door. I am pleased that you were happy with our convenient Times Square... More 

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Cant beat the location. Staff was friendly. Nice Decor. We had a king room on the 9th floor Reasonably spacious. Nice Asian food restaurants attached to the hotels - with Happy Hour every day of the week

Helpful?
Thank miceliam
Management response:

Thank you for your kind review! We are delighted that you had a good stay at our property. Our Team Members are one of our biggest assets; they are all professional, friendly, and eager to ensure that our guests enjoy their stay. It is such a pleasure when we can share positive comments such as yours with the team. Thank... More 

Wenatchee WA
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my first visit to NYC and I chose the hotel from the reviews on TripAdvisor. The hotel was very easy to find and in an excellent location for on/off the subway, Times Square (literally a block away) and for walking around NYC. The hotel is nicely furnished and we had a queen bed room. The only drawback was... More 

Helpful?
Thank 2norske
Management response:

Dear 2norske, Thank you for your lovely review. its a pleasure to hear of the impression our staff left on you! we are so proud of our team and their ability to meet our guests every need. We'll be sure to pass along your compliments right away! We hope we'll have another chance to share our wonderful environment with you... More 

Dubai, United Arab Emirates
Level Contributor
221 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I paid USD 385 incl taxes on hotwire for a night and as additional 15 at the hotel. Except for the location just off Times Square, there was nothing good at this hotel.The room was tiny and bathroom too, the intercom didn't work and there was no drinking water in the room. I had to go to the reception to... More 

Helpful?
Thank jeandixon12
Management response:

Dear Jeamdixon, thank you for sharing your feedback. its disappointing to hear you're dissatisfied with the accommodations you received during your stay. we value providing our guests with a wonderful experience from beginning to end. Please know your feedback will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give... More 

Travelers are raving about these New York City hotels

Level Contributor
2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

The crew member are not friendly the only one who was friendly was the bellman . The room is too small and the bathroom is for kids because they are very very very small. I payed $300 box for a good hotel and I received a Ok hotel nothing bad but I won't spend this money for this hotel !... More 

Helpful?
Thank Samara A
Orlando Florida USA
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The location was great 48th St between 7th and 8th ave, a short walk to Times Square and subway stops and shops and food. The rooms are small though, and if you get a room on the lower floors you may stay awake all night from street noise.

Helpful?
Thank lakwatchera11
Management response:

We're very delighted to see you had such fun time with us. We love our location too! We're so close to times Square, so the view is magnificent. with that said, we apologize for any issues you faced with the room. We will address this with out team and work to make improvements. Again, thank you for sharing your review.... More 

Level Contributor
78 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

This Hotel is old and like the reviews say, the elevators are small and slow. The room we had was average, really bad mirror lighting in the bathroom with no room to out anything, so we out the coffee stand near the fridge in the bathroom to put our toothbrushes and amenities. The bathroom is small. There was no water... More 

Helpful?
3 Thank Norman C
Management response:

It is disappointing to hear that our hotel did not live up to your expectations. All of us here at Gallivant Times Square Hotel take your comments very seriously, and we are eager to correct any failures on our part. We also understand that our hotel is very unique in regards to the design and the size of our rooms... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is 3 star quality. We had a deluxe queen room, furniture and linens are 3.5 star in cleanliness and quality. Room is fairly sized. Front desk is not at all friendly or helpful (except Cassandra).

Helpful?
1 Thank Jolie N
Management response:

Thank you for taking the time to provide us with your candid feedback. Please accept our personal and professional apologies for the disappointing experience that you encountered at the front best during your stay. I am glad to hear that Cassandra was able to meet your needs. I would love an opportunity to discuss your stay and experiences with you... More 

Brighton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I was in New York in September and stayed at this hotel the room to start with smelt of smoke and wasn’t very clean the bed had stains on so was the best start but we got over that until the next day I saw a mouse run across the room, then I saw mouse droppings on the table next... More 

Helpful?
1 Thank T M
Management response:

I would like to offer my sincerest apologies for the inconveniences that you experienced during your stay. An experience such as the one you described is taken very seriously by all of us here at the Gallivant Time Square Hotel, and we look forward to an opportunity to make it better. Although I cannot undo what happened, I would like... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Excellent location in the heart of Times Square, steps from Broadway Theaters, Rockefeller Center, Empire State Building-Guest rooms featuring; free wireless internet, flat screen televisions, free local phone calls, in-room coffee makers, i-home docking stations, complimentary weekday newspaper, in-room safe. On-Site Fitness Center, Business Center, Conference Room- Two Restaurants, Lobby Bar, Room Service - 50 Suites with bunk beds. ... more   less 

Additional Information about The Gallivant Times Square

Address: 234 West 48th Street, Times Square, New York City, NY 10036-1540 (Formerly TRYP by Wyndham New York Times Square)
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $194 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Gallivant Times Square 3.5*
Number of rooms: 336
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Also Known As:
Best Western President Hotel New York
Best Western Nyc
Best Western Hotel Nyc
Best Western New York City
New York City Best Western
Best Western President New York
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