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Hotel Indigo Lower East Side New York, an IHG Hotel

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171 Ludlow Street, New York City, NY 10002
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$219
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About

#172 of 518 hotels in New York City
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.1
Immersed in a culture of creativity and surrounded by vibrant street art, experience life as a local at Hotel Indigo Lower East Side New York. A custom mural by graffiti legend Lee Quiñones greets you as you enter our 14th-floor sky lobby; have your camera ready for spectacular 360-degree views of Manhattan too. On our rooftop, enjoy sweeping vistas while you sip a cocktail outside, dine at Mr. Purple or take a dip in the open-air, heated pool. Our 293 rooms, including four luxury suites and a duplex penthouse suite, are urban oases with hardwood floors, spa-inspired showers, C.O. Bigelow bath amenities, Garnier linens and locally sourced minibars. You'll wake up refreshed and ready to discover the eclectic art, styles, flavors and sounds of the LES - just let our interactive touch-panel neighborhood guide point the way.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, French, Spanish, Chinese
Hotel links
Special Offer:Best Available Rate
1463Reviews57Q+A100Room tips
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Dawn C wrote a review Yesterday
Marseille, France13 contributions
Not an enjoyable stay at Hotel Indigo. First impression was that this room is not as nice as less expensive hotels. The first night we realized the windows don’t close/seal properly, and the street noise and hotel nightclub noise are clear as day! The nightclub is located on the 15th floor. We were on the 4th floor and my son was on the 18th floor. It was even worse for him. The room mini bar was never restocked even after specifically requesting additional water, etc. We were told they were out of most items because everyone likes them! The free WiFi was iffy and the staff were rude when I called to ask for help. I do not recommend this hotel. You can find nicer less expensive hotels closer to Broadway.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christy B wrote a review Mar 2022
Knoxville, Tennessee166 contributions63 helpful votes
Hotel's Favorite
My husband and I stayed at the Hotel Indigo February 20th - 27th. Our company provides flexibility with teleworking so we decided to visit the Big Apple and telework. Hotel Indigo is conveniently located, the 14th floor is the best office / cowork space and the house keeping and concierge staff are attentive and kind. Additionally, they cleaned our room daily and I am so grateful for this. We requested it and the front desk pushed back so we weren't sure if it would occur. Finally, there are so many iconic places nearby like Katz's deli, the Back Room, Beauty & Essex and El Sombrero. We are planning a return trip in the Fall! The one downside is the room isn't available until the afternoon. They will hold your luggage, but the lobby is tight. Have plans if you have an early flight!
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Date of stay: February 2022Trip type: Traveled on business
Room Tip: Visit the 14th Floor at night - great hangout space & phenomenal views Go to Lazy Llama for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Joseph Casas, Other at Hotel Indigo Lower East Side New York, an IHG Hotel
Responded Mar 7, 2022
Hello 420christyb, We are happy to hear you enjoyed your recent visit and thank you for choosing us out of hundreds of hotels to choose from in New York City. Thank you for highlighting our rooms, customer service and common space which factored in favorably to your scheduled teleworking visit. Please make plans for a return visit and we hope to welcome you back soon! Best Regards, Joseph Casas Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim G wrote a review Nov 2022
Me and my wife enjoyed our stayed at hotel indigo and will be returning,we loved the location everything is just steps away,Rooms are spacious,and in a way clean ,staff is great ,But me and my wife wanna mention Alfredo the doorman his outstanding service goes beyond, any questions concerns or directions we need it he was there to help us and guide us thank you Alfredo .
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Just be aware it’s not your typical Midtown tourist hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ginnelle E wrote a review Nov 2022
Cascais, Portugal373 contributions177 helpful votes
Let’s start with the good stuff… The beds at this hotel were lovely. The room was large and the bathroom was great. Now the bad… It was so loud that my family could not sleep. The first night we checked in was a Sunday night and we could hear some noise but it wasn’t terrible. The rest of the nights the sound was so loud coming from the night club on the 15th floor that all of us were up until 2am. We were on the third floor and we could hear the music so loudly that we had to put pillows over our head to try and sleep and still we could feel the vibrations. We thought the sound was coming from the street, we were wrong. We investigated the following day and below us was just restaurants that were closed at that time of night. It was painful. It was a good location, but I would never stay there again!
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Date of stay: November 2022Trip type: Traveled with family
Room Tip: Easy walk to the subway.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rachel M wrote a review Nov 2022
When we arrive we wasn’t greeted at all no bellman was there to help us “we didn’t know who was the bellman?they looked like any ordinary person,next people at desk were rude ,and the room they gave us was dirty ,this hotel needs a lot of improvement,the bar at the 15 floor has one of the worse service that we ever had ,I don’t recommend hotel indigo ,the reason why I’m giving 2 stars is only because of Alfredo the doorman that we meet on our way out to the airport we had to shorten are stay We had an emergency and we had to fly home And Alfredo got us a Ride to the airport in little time,he help us whit our luggage and asked us about our stay ?!he was surprised!but he was positive about it ,and made us forget a little bit about our experience in this hotel ,he also Kept us entertained while the taxi came ,funny guy he gots some Jokes ..Thank you Alfredo for you excellent guest service …
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mo.p wrote a review Nov 2022
Dallas, Texas10 contributions2 helpful votes
Great hotel - clean rooms and in a part of NYC which is close to great restaurants and bars. Lower east is a a bit different - lots of college kids - tattoo bars etc but if that does not bother u this is a great hotel. Rooftop bar - Mr Purple is a good spot to hang out as well in the hotel….
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Njilan N wrote a review Nov 2022
1 contribution
+1
DONT WALK! RUN FROM THIS PROPERTY! Just yesterday, I encountered one of the worst hotel experiences of my life at Hotel Indigo LES. Upon arrival at 1:30am after a cross country flight to meet family for thanksgiving, I checked into the hotel where the staff informed me they would be putting a $1100 hold on my card for the entire stay, not just security or incidentals(inclusive of a bogus $150 a night mini bar charge…huh???) This seemed strange to me so I changed my reservation from 3 nights to 1 on the spot. I went upstairs to my first room (of 3 rooms…)and was met with a poop streaked toilet, I informed the front desk staff and went down to get keys for a new room - the manager said he wanted to come up and see the toilet for himself (I guess my word and picture wasn’t enough? leaving the picture here for you all). I moved to the second room…next to the loud elevator with marks and dirt all over the walls - a worse room than the first. I complained again and the staff FINALLY upgraded me to a nicer room - all with little to no apologies, remorse or customer care at 2am. How can you treat someone like this? I was incredibly frustrated, tired and overall upset by the time I went to bed at 3am. The biggest slap in the face was checking out the next morning and hearing non-black folks checking in and only being charged for incidentals, not the entire stay. As a corporate partner of IHG, its sad to see clear mistreatment of black folks by this property. The staff clearly thought they could jerk me around half the night instead of doing what was right - it’s disgusting behavior on so many levels. Needless to say, I ran out of there and took my family to the newly opened Moxy LES and had an amazing experience - clean, cozy and incredible staff. To everyone looking at this hotel, its a recession, spend your hard earned dollars anywhere but here. IHG it’s 2023…please do better.
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Date of stay: November 2022Trip type: Traveled with family
Room Tip: Stay somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Victoria V wrote a review Nov 2022
1 contribution
We loved our stay at hotel indigo,We got an up grade to a sky city view ,room was clean and Spacious,location is just right and all hotel staff is friendly, in particularly Raphael and Alfredo They checked us and they did our check in to be super smooth an easy whit all the luggage and boxes we had ,thank you guys , I will recommend this hotel..
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kali G wrote a review Nov 2022
9 contributions
My check in process went smoothly. The staff members on the evening shift were very welcoming. This is a very busy hotel. The decor and art work is amazing. My king size room was beautiful. I stayed on a high floor away from the noise with an amazing and beautiful view of the LES of Manhattan. I would definitely recommend staying here to others. Thank you again.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joann O wrote a review Nov 2022
So basically the only reason why me and my husband decided to give hotel Indigo LES a 5 star review is because of Alfredo the Doorman,Are stay was good with a decent size room,and pretty clean we would say , it did need more amenities,and maybe a touch of paint but overall good room whit a great view, Just beware the bar on the 15th floor people that are there are really rude including the employees,all staff in hotel is good ,but let me tell you we had stay and many hotels in NYC and we have meet lots of doorman ,but no body like Alfredo ,this guy Deserves to work in One of those upscale hotels,we got to see him when we arrived, and last nite only ,but his guest service really stands out ,he knows his stuff,and if you need a ride to the airport on time he is the man ,thank you Alfredo you are welcome in Oregon any time you want..
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$178 - $439 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown)
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HOTEL INDIGO LOWER EAST SIDE NEW YORK, AN IHG HOTEL $169 ($̶2̶2̶5̶) - Updated 2022 Prices & Reviews - New York City

Frequently Asked Questions about Hotel Indigo Lower East Side New York, an IHG Hotel
Which popular attractions are close to Hotel Indigo Lower East Side New York, an IHG Hotel?
Nearby attractions include Immersive Gamebox - Lower East Side (0.3 miles), Yaf Sparkle Fine Jewelry (0.3 miles), and Economy Candy (0.1 miles).
What are some of the property amenities at Hotel Indigo Lower East Side New York, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Indigo Lower East Side New York, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo Lower East Side New York, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Indigo Lower East Side New York, an IHG Hotel?
Yes, parking is available to guests.
What are some restaurants close to Hotel Indigo Lower East Side New York, an IHG Hotel?
Conveniently located restaurants include Il Laboratorio Del Gelato, Russ & Daughters Cafe, and Momofuku Ko.
Are there opportunities to exercise at Hotel Indigo Lower East Side New York, an IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Indigo Lower East Side New York, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Lower East Side New York, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Lower East Side New York, an IHG Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Indigo Lower East Side New York, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Chinese.