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Hotel Indigo Lower East Side New York

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171 Ludlow Street, New York City, NY 10002-1501
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Traveler (969)
360
Panoramas (11)
Room & Suite (356)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Lower East Side New York
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#315 of 513 hotels in New York City
Location
Cleanliness
Service
Value

Hotel Indigo Lower East Side New York is an excellent choice for travelers visiting New York City, offering a charming environment alongside many helpful amenities designed to enhance your stay.

For those interested in checking out popular landmarks while visiting New York City, Hotel Indigo Lower East Side New York is located a short distance from The Oculus (1.3 mi) and One World Observatory (1.4 mi).

As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is easy, with free wifi available.

Guests have access to a 24 hour front desk, a concierge, and a rooftop terrace while staying at Hotel Indigo Lower East Side New York. In addition, Hotel Indigo Lower East Side New York offers a rooftop pool and a rooftop bar, which will help make your New York City trip additionally gratifying. And, as an added convenience, there is parking available to guests.

While visiting New York City, you may want to try some lobster at one of the nearby restaurants, such as The View Restaurant & Lounge, Eleven Madison Park, or Eataly.

During your visit, be sure to check out popular attractions like Friends Building (1.2 mi), Brooklyn Bridge (1.0 mi), and Greenwich Village (0.8 mi), which are all within walking distance of the hotel.

Enjoy your stay in New York City!

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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Rooftop pool
Outdoor pool
Restaurant
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, French, Spanish, Chinese and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
483Restaurantswithin 0.3 miles
131Attractionswithin 0.3 miles
1,220Reviews52Q+A100Room tips
Traveler rating
  • 758
  • 272
  • 99
  • 44
  • 47
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Popular mentions
Vito wrote a review Mar 2021
Brooklyn, New York1 contribution1 helpful vote
Terrible experience and now I will stay away from this scammy hotel and management, showed no proof that and refused to resolve anything, was promised that the manager will get in touch with me but never did... also charged me another time but I disputed it and oh well guess what, they charged me by a mistake, and then they also charged me for dirty sheets... aren't you supposed to wash them first? and anyway it wasn't dirty, I didn't even stay in the hotel for long. Now as a traveler I have to take a video every time I leave a hotel. I've seen not one review about this hotel by charging a smoking fee, so if you stay here just record a video, they will not provide proofs or try to resolve it, they don't care as long as they make money. I DO NOT SMOKE but IM BEING CHARGED FOR SMOKING... ridiculous. no proofs :D
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Date of stay: January 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
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Response from IHG Service, Other at Hotel Indigo Lower East Side New York
Responded 2 weeks ago
Hello vitofylyk, Thank you for your stay and for taking the time to leave us feedback. We're determined to ensure accuracy in billing and in enforcing hotel policy. I am sorry for the disappointment. I have shared your comments with the hotel management, as a reference for the improvement of the services offered. I have also sent you a private message to follow-up. I'll be waiting for your response. Best regards, Clayton G. Case Manager IHGService
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Albert wrote a review Feb 2021
Los Angeles, California290 contributions122 helpful votes
«+» Pretty looking, remodeled clean hotel. Nice and friendly hotel staff. Big and fast elevators. Good looking clean room with gorgeous downtown views as I requested before arrival. A panoramic window. Super comfortable King Bed. Big bathroom with a wide shower stall. Strong water pressure. Nice bathroom amenities. Fast Wi-Fi. Pet friendly (but with fee). «-» Tricky hotel location (definitely not my favorite area of Manhattan). Interesting and nice lobby design, but very basic room design. Also my room was kind of tiny, I expected more space there. Not really a soundproof room, I could clearly hear my neighbors in the room next door. Water temperature in bathroom was not really hot. I find the value of the night in this hotel ($138 with all taxes) a little bit overpriced.
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Date of stay: February 2021Trip type: Traveled solo
2 Helpful votes
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Response from IHG Service, Other at Hotel Indigo Lower East Side New York
Responded Mar 11, 2021
Hello AlbertLosAngeles, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. I am elated to learn we met your expectations in our room’s cleanliness and hotel colleagues’ service. It is also great that you enjoyed our comfortable bed. We’re committed to ensuring our guests have a place to relax and create momentous memories. I understand your disappointment in our room’s current design and size. I am also sorry to hear about the room’s soundproofing and water temperature issues encountered. Exceptional and elevated interactions are our commitment to our guests. That said, I will immediately share your feedback with our hotel’s upper management for review and improvements in our amenities and services. Thanks again for making IHG Hotels & Resorts your home away from home. It will be our pleasure having you back as our guests’. Best, Kenneth F. Case Manager IHGService
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Chrissy wrote a review Feb 2021
Zurich, Switzerland58 contributions47 helpful votes
Nice and perfectly situated hotel. It‘s right around the corner of a lot of restaurants and subway station. Check-in is not in the ground floor, but you just had to follow the sign. The room is surprisingly quiet, which is not standard for NYC and we appreciated that a lot! But it‘s quite small, but that‘s usually like that. The rooftop is quite nice and we had a couple of drinks up there.
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Date of stay: April 2020Trip type: Traveled as a couple
1 Helpful vote
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CM wrote a review Feb 2021
New York City, New York1 contribution1 helpful vote
Booked a Grand Deluxe King for Valentine's Day. The website lists these rooms as having skyline views and floor to ceiling windows. Upon checkin, we were given a room facing east on the 9th floor. Our view was directly into a pit that overlooked the back of some walk up apartment buildings and the terraces of the hotel. When I called the reception to ask if we were in the right category room, I was assured I was and that the floor to ceiling windows are only available in corner rooms (this is not listed on the website). One of the lights in our room wasn't working and the floors looked like they had not even been swept (dust and hair everywhere) and the walls were all scuffed and stained. After calling again and visiting the reception, a manager was able to "find" a room in the "same category" on the 20th floor leaving us to kill another hour before we could check into our room. Our view here was significantly better but the room was slightly smaller than the first. The bathrooms are nice but I did notice they weren't in pristine condition and in need of a deep clean. The service was lacking as it took much complaining to be taken seriously and I wasn't the only one at the front desk complaining about these issues. Honestly, take your money somewhere else. The hotel relies too heavily on its name to deliver exceptional experiences. I was disappointed as someone who lives in the city and frequents the hotel bar, Mr. Purple, pretty often. I thought my hotel stay was going to be as good as all my other experiences there.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Room Tip: Call and ask for a corner room or a room on a higher floor.
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1 Helpful vote
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Annet wrote a review Feb 2021
Almonte, Canada18 contributions35 helpful votes
I look forward to returning. Excellent service every time. Bright, cozy rooms. Cool lobbie, great neighbourhood for wandering around. Coffee shop right across the street. Any time there's been an unexpected / not preventable issue, like missing soap in room, management notes it and works 3x to correct it. You can't even be upset because you see them work so hard to make your stay perfect. The bar is busy at night -- that's not for me, but that's ok. Will enjoy the wine in my room instead.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip: Get a room on a high floor with lots of sun
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2 Helpful votes
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PRICE RANGE
$171 - $416 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown)
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Frequently Asked Questions about Hotel Indigo Lower East Side New York
Which popular attractions are close to Hotel Indigo Lower East Side New York?
Nearby attractions include Yaf Sparkle Fine Jewelry (0.3 miles), Economy Candy (0.1 miles), and Escape The Room NYC Downtown (0.2 miles).
What are some of the property amenities at Hotel Indigo Lower East Side New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Indigo Lower East Side New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo Lower East Side New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Indigo Lower East Side New York?
Yes, parking is available to guests.
What are some restaurants close to Hotel Indigo Lower East Side New York?
Conveniently located restaurants include Momofuku Ko, Il Laboratorio Del Gelato, and Russ & Daughters Cafe.
Are there opportunities to exercise at Hotel Indigo Lower East Side New York?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Indigo Lower East Side New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Lower East Side New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Lower East Side New York offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Indigo Lower East Side New York?
The staff speaks multiple languages, including English, Spanish, French, Italian, Chinese, and Portuguese.