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Hotel Indigo Lower East Side New York

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171 Ludlow Street, New York City, NY 10002-1501
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (960)
360
Panoramas (11)
Room & Suite (338)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Lower East Side New York
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#321 of 509 hotels in New York City
Location
Cleanliness
Service
Value

Hotel Indigo Lower East Side New York is an excellent choice for travelers visiting New York City, offering a charming environment alongside many helpful amenities designed to enhance your stay.

For those interested in checking out popular landmarks while visiting New York City, Hotel Indigo Lower East Side New York is located a short distance from The Oculus (1.3 mi) and One World Observatory (1.4 mi).

As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is easy, with free wifi available.

Guests have access to a 24 hour front desk, a concierge, and a rooftop terrace while staying at Hotel Indigo Lower East Side New York. In addition, Hotel Indigo Lower East Side New York offers a rooftop pool and a rooftop bar, which will help make your New York City trip additionally gratifying. And, as an added convenience, there is parking available to guests.

While visiting New York City, you may want to try some lobster at one of the nearby restaurants, such as The View Restaurant & Lounge, Eleven Madison Park, or Eataly.

During your visit, be sure to check out popular attractions like Friends Building (1.2 mi), Brooklyn Bridge (1.0 mi), and Greenwich Village (0.8 mi), which are all within walking distance of the hotel.

Enjoy your stay in New York City!

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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Rooftop pool
Outdoor pool
Restaurant
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, French, Spanish, Chinese and 2 more
1,213Reviews51Q+A100Room tips
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Popular mentions
Ben W wrote a review Nov 2020
New York City, New York1 contribution
Excellent location, cute room. What truly made the experience was the fantastic customer service experience. Upon learning the reason for our visit, the staff went out of their way to make the night very special. They sent champagne to the room, completely unexpectedly. Would highly recommend to anyone and would absolutely stay here again!
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Date of stay: November 2020
Location
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AilsVic wrote a review Nov 2020
Nottingham, United Kingdom28 contributions2 helpful votes
+1
Stayed in the hotel Indigo, Lower East Side in February 2020. Nady, the receptionist was so friendly and professional. We wanted to stay in room 1909 but it was occupied so Nady arranged another beautiful room for us until 1909 became free. She also arranged for our luggage to be moved. Everyday she was laughing and smiling. The breakfast choice was outstanding. Decor in the hotel is modern and trendy. Would definitely stay there again.
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Date of stay: February 2020Trip type: Traveled as a couple
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Lei wrote a review Sep 2020
New York City, New York9 contributions16 helpful votes
First, I will comment that the service here is great. I had random requests during my 3 night stay here such as needing something printed, ice, getting a mini fridge to put my leftover food in, etc that the staff handled flawlessly. The rooms are big for NYC standards, which is another positive. Rain shower is a huge positive but parts of my bathroom were falling apart. The toilet roll hanger was broken so I couldn’t use it, and the soap holder in the shower was half detached from the wall. The shower connector as well was detaching from the wall but it didn’t affect the use. I also picked this hotel because of the views, but sadly the 14th floor lobby has been closed (I assume for Covid), and since I didn’t splurge on a more expensive room which are the ones shown in the display photos, my window opened out to the back of the building. Bring earplugs. I’ve lived in NYC and am used to street noise, but the walls here are paper thin. Request to be further away from an elevator because if anyone speaks at a normal volume in the hallway, you’ll hear it. I was on the 4th floor and during the last night of my stay, there was a group of guests out on the patio on the floor below me speaking loudly and yelling at times, which is why I’m writing this review grumpily at 4am instead of sleeping. Check out is fairly late at noon so I’m hoping to catch at least a few hours of sleep if I’m lucky. The location (LES) is amazing and full of nightlife and great food. I would stay here again just for the location and if the rest of the hotel were open. Unfortunately, I don’t think it’s really worth it unless you get a strategically-located room high off the ground (probably also not located around Mr Purple, the nightclub on the 15th floor), and far from the elevators due to noise.
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Date of stay: September 2020Trip type: Traveled on business
3 Helpful votes
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Response from IHG Service, Other at Hotel Indigo Lower East Side New York
Responded Oct 15, 2020
Hi Nyandere, Thank you for taking the time to leave us your feedback about your experience at our Hotel Indigo Lower East Side New York property. We wanted nothing more than to make your stay inviting and comfortable. While we're glad to know that you found our location and staff to your liking, I understand that there were a few discomforts in the room assigned. I am sorry for the inconvenience. Your feedback will not be left unnoticed and I assure you the issues highlighted will be communicated with the relevant teams. I am confident that they will take appropriate steps to better our services. Thank you again for bringing this to our attention and I hope you will allow us another opportunity to share a more positive experience in the future. Warm Regards, Alice P Case Manager IHGService
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Sophie T wrote a review Sep 2020
Tenafly, New Jersey2 contributions1 helpful vote
The entire experience at Hotel Indigo has been amazing! The service here is impeccable. The rooms are great, and the location could not be better. Carvey has been especially amazing along with the whole hotel indigo team!
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
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A Michaels wrote a review Sep 2020
1 contribution1 helpful vote
Checked in on a Saturday, and everything went swimmingly. Carvey at the front desk went above and beyond to ensure that we had everything we needed. Will certainly be staying here again, highly recommend to anyone looking for a clean, safe, luxury option in lower Manhattan.
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
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PRICE RANGE
$171 - $416 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown)
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Frequently Asked Questions about Hotel Indigo Lower East Side New York
Which popular attractions are close to Hotel Indigo Lower East Side New York?
Nearby attractions include Yaf Sparkle Fine Jewelry (0.3 miles), Economy Candy (0.1 miles), and Escape The Room NYC Downtown (0.2 miles).
What are some of the property amenities at Hotel Indigo Lower East Side New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Indigo Lower East Side New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo Lower East Side New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Indigo Lower East Side New York?
Yes, parking is available to guests.
What are some restaurants close to Hotel Indigo Lower East Side New York?
Conveniently located restaurants include Momofuku Ko, Il Laboratorio Del Gelato, and Russ & Daughters Cafe.
Are there opportunities to exercise at Hotel Indigo Lower East Side New York?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Indigo Lower East Side New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Lower East Side New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Lower East Side New York offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Indigo Lower East Side New York?
The staff speaks multiple languages, including English, Spanish, French, Italian, Chinese, and Portuguese.