When I arrived there was no one on the door to help or tell me where the reception desk was, I just wandered past the elevators and saw 3 people sat at 3 desks in quite a dark area. My booking was dealt with quite quickly although some of the information regarding breakfast, res…
Spent 10 days at the Knickerbocker hotel and found that to be a great hotel to stay at, so close to everything and the service was outstanding from the doorman to the reception staff. I will be back with my family next year.
Everyone is very friendly and customer service focused. We are returning to New York in the spring and will stay at the Knickerbocker. It’s a great location and has great room service, restaurant and a roof top bar!
I had an absolutely wonderful stay! The staff was wonderful, the room was great. I loved the firm mattress and I slept so well. The location was perfect for me for where I was going. I know I am repeating myself, but the staff were wonderful.
I had a good stay, yet the hotel charged me double the rate in my card which affected my spending during the travel. The hotel for 4 days locked over $5000 by mistake and could not resolve this untel 2 days from my departure
"Fantastic experience "
"Great location! The most confortable mattress and pillows made for a good night sleep."
"They are all good. Booked through Hotels.com - Earlier you book the better - especially around the holiday !!"
"Not worth the money."
"Corner suites are extremely nice and comfy room with a great view of the Times Square craziness."