Location, Location, Location, this hotel is in the heart of New York, steps away from Bryant Park, 6th Ave, Times Square and 10 subway lines. You cant get better in terms of location...

...The location is great for tourism as you are very central and the subway line right out the door makes getting around very easy...

...Location just above the subway at SEC of Broadway and 42nd in Times Square makes you a quick walk/ride from the entire city...

...Suggestion: show guests a floor plan when checking in indicating room location...

The hotel location was perfect for our needs for seeing the touristy things (Times Square, theaters, many dinner venues, subway entrance, breakfast cafes...) The beds, pillows, amenities in the room were top notch...

Hotel is at a great central location in the middle of Times Square, it was pretty convenient since a bunch of tourist activities were around...

...The Knickerbocker gave us a great location to experience the theater district...

...The location was perfect, right on Times Square, the concierge and overall customer service were phenomenal, and the food at the restaurant was delicious...

...If you don't go the theatre in New York you probably should not stay in the Times Square area, but if, like us, you do, the combination of a good location for Broadway theatre and a very pleasant hotel makes this a great pick...

...It has a great location in Time Square and is a quick walk to all our favorite activities, broadway, shopping on 5th Ave., and great restaurants...

...Room was so quiet, location was excellent and the unexpected small touches made it even more special (backpack for kids, cookies/milk for kids, and concierge mailing my daughter’s postcard)...

...The location is very central with the subway just at the corner, although we walked to just about everything we did...

...Location, location, it’s in the heart of it all but also really quiet, peaceful and calm once inside the hotel... The concierge were so help, Stephanie and Diana provided excellent restaurant recommendations and detailed location instructions...

...The room was very quiet at night even though the hotel was in a very central location and the bed was very comfortable...

Interested in a great hotel to stay in NYC especially if you’re attending a Broadway play, try the Hotel Knickerbocker….location location!!...

...Hotel location 5/5 Wifi 5/5 Check-in experience 4/5 Gym 5/5 Shower Experience 5/5 Hotel room size 4/5...

...Excellent location cannot be beat... The hotel is very quiet given its location, but city-view rooms will let in a bit more noise than non-city view rooms...

...Great location right next to times square and walking distance to many things ... The location of the room was such that the Wi-Fi connection was not strong enough to support my VPN, and the cell signal was quite weak as well as it was stuck down between two buildings...

...A terrific location with modern, technologically up-to-date rooms including high broadband wifi as well as remote controlled black-out shades and remote controlled lighting levels... I would highly recommend this hotel for location, service and value (space and ambience) for the price...

...The rooms at the Knickerbocker make the location well worth it. It’s actually so close to 6th Ave that the location is not an issue—the hotel is very close to Bryant Park and is across from the new Bank of America HQ...

...Noiseless and great blackout curtains...

...The rooftop was a vibe, the robes and slippers were a plus, and the AC never went off (that is big if you sweat in your sleep)...

...Good beds, good curtains and blackouts important for LEDs in Time Square, shower pressure perfect...

...The rooms are gorgeous and staff is always very welcoming...

...The room was outstanding in comfort, the bed was luxurious...

The atmosphere is felt upon arrival... The decor is soothing, with blackout shades, living room space, cozy bedding etc...

...Rooms were nice, smart lighting, usb chargers, and housekeeping was outstanding...

...They make you feel at home and do all they can to make your stay special...

From the moment you walk in you know that you are in a 5 star hotel...

...On arrival we were gifted with two drinks to visit the rooftop bar and wow what an experience, a modern stylistic bar with great ambiance and a laugher and chat to be heard from all over the rooftop...

...The decor was luxurious, the room had electrical blinds, skylight, a full marble bathroom, two minibars, a full set of crystal glasses, double doors when you walk in, a table for 6 people, two televisions, two wardrobes, and a vanity...

...We loved the rooftop bar, has a good selection of drinks and the ambiance is fun but also relaxing...

The service, the atmosphere, the cleanliness and the experience were all top notch...

...Ambiance of hotel is quite modern...

...Knickerbocker was quiet, very friendly and had lovely rooms...

...The rooms were spacious and updated with all thing luxury. The special touches of turning the bed down, leaving slippers, and water, were a surprise...

...And the room was phenomenal - modern and the decor is sparse (on purpose), depending more on clean lines and lighting for a beautiful and welcoming experience. Sheets, comforters, pillows, towels were all high quality and the shower was top-notch, which is crucial in a city where you walk a lot...

Room was well appointed, exemplary tech, great shower...

I loved everything about this modern minimalistic hotel (maybe not the view of the neighbouring building from our room but I half expected this and after all – does it really matter with all the views you will experience during your time in NYC?)... The hotel is 5 stars in my opinion – the staff were all lovely, the room spotless and well appointed – large TV, USB charging outlets, large wardrobe with lighting inside - iron, ironing board, robes & slippers, sofa, work area, in-room dining available, digital safe, umbrella, good hairdryer for a hotel... Lovely bathroom – separate walk-in shower and separate WC...

...The daily bottles of water was a nice touch...

...If I had to be picky I would say that the room doors should soft close as when people were coming and going from their rooms at night or early morning it did wake you are the doors banged shut...

...Upgraded to a beautiful suite, my family had a wonderful experience. Room was so quiet, location was excellent and the unexpected small touches made it even more special (backpack for kids, cookies/milk for kids, and concierge mailing my daughter’s postcard)...

Excellent location and huge room size plus the brunch-like breakfast included in our rate was marvellous... Rooms are a bit worn and could use a refresh of furniture but bathrooms were huge and modern...

...Excellent sized rooms, attentive room services, central location and friendly helpful hotel/door staff. Room has plenty of USB charging ports, shower pressure perfect... Large bed and plenty of storage including complimentary use of umbrellas, safe etc.. Would recommend for those that require larger rooms...

...The decor was luxurious, the room had electrical blinds, skylight, a full marble bathroom, two minibars, a full set of crystal glasses, double doors when you walk in, a table for 6 people, two televisions, two wardrobes, and a vanity...

...The hotel is immaculate, the rooms are spotless and spacious and the staff can't do enough for you. We had the premium city view room, for 2 adults and 2 (teenage) children, and we did not feel crammed in or on top of each other at all... The rooms were spotlessly cleaned daily, the beds were SO comfortable and the housekeeping staff so friendly...

...The hotel room itself is relatively small and walking room is limited if you have got big luggages... I would highly recommend the Knickerbocker to anyone looking for a 5 star accommodation in mid town New York...

...Room service, meet on a charcuterie board tasted rotten, fries cold, coffee in morning cold...

We stayed here for two nights in late December 2022... We stayed in a Deluxe Room with 2 Queen beds... The room was sparse (I don't even think there was a picture on the wall) and one of the two "windows" was actually curtains across a wall... The carpet throughout was very freyed and stained and the bathroom worn...

The nightly rate including all the extra feed was around $600 for the least expensive room... Started in an exterior room but the buskers outside made so much noise late in to the night that we moved to an interior room... I'm confused by a lot of the reviews as the amenities are basic... No option to get a soda or snack other than to order it through room service, including getting some ice... First room service meal was a simple breakfast with lukewarm potatoes and eggs...

...This hotel is in a five star location but that is literally all it has going for it. Rooms are tired and old, the team are completely disengaged from their guests and could not care less, bar/restaurant closes super early and service is completely absent...

...The hotel is very quiet given its location, but city-view rooms will let in a bit more noise than non-city view rooms... The hotel has been increasing room prices throughout the year as demand increases, but this is also true of all of the NYC properties I checked out for this trip... Not a huge deal when you come back to the room late at night and tired and just want to sleep but a bit disappointing given the rates you pay...

We’re still here, room 516, and checking out tomorrow morning, 11/26. Overall, the hotel is great, however, our biggest problem is that this is the first hotel ever where we’ve had no ice buckets in the rooms, or ice machines anywhere in the hotel... I understand the lack of coffee makers and microwaves inside the rooms, because they want you to spend money at the hotel’s restaurants, but for God’s sake, what if you get up at 2 AM with the urge of having a cold glass of water?... Do you call room service and spend $6 plus tip on a bottle of water, and stay up for 30 minutes waiting for it to get delivered?...

Stayed for three nights on a business trip ... The room I was in had some severe drainage problems out of the shower, and the tile in the shower was also cracked such that I could see back into the wall... The location of the room was such that the Wi-Fi connection was not strong enough to support my VPN, and the cell signal was quite weak as well as it was stuck down between two buildings... But, housekeeping stated that they had many rooms available…...

...And the room was phenomenal - modern and the decor is sparse (on purpose), depending more on clean lines and lighting for a beautiful and welcoming experience. Sheets, comforters, pillows, towels were all high quality and the shower was top-notch, which is crucial in a city where you walk a lot...

We had to change rooms because the blind wasn’t working which took far too long. The hotel does not provide water in the rooms nor does the hotel have a small store to buy necessities... There is no information in the rooms and the lobby attendants are not well informed to assist you with much of anything...

...Upgraded our room since it was our wedding anniversary. In room dining were very quickly to respond when we requested ice, coffee, wine etc...

This is a historical hotel right in the centre of New York convenient for attractions and restaurants. Excellent soundproofing of the rooms ensured that no outside noise disturbed us... Our room was comfortable and the staff were friendly and helpful...

...Housekeeping made sure you had everything you needed and that the room was cleaned when I wanted...

I lived in NYC for 5 years and have spent hundreds of nights in Manhattan hotel rooms over the years. This was the first time I’ve ever stayed at the Knickerbocker as I typically avoid the tourist crowds associated with the theatre district... The rooms at the Knickerbocker make the location well worth it... The room was huge and the bathroom was definitely 5-stars... This was the largest, best appointed room I’ve seen in Midtown...

...It was also quite expensive when you add tips, the city taxes and the additional $45 per night charged by the hotel...

...Also paying the extra for a “premier city view” shouldn’t mean a view into an office building...

...Our only "complaint" was that the cocktails were a tad pricey for our budget...

...I, personally, would have paid an extra 300-400 per night at another hotel if it meant I would get better overall service and what I asked for...

...However, my checkout experience was absolutely horrible. The agent who handled my final bill was very rude...

...As a departing gift, we discovered a surprise $45/day "Hotel fee". There weren't resort amenities to justify it...

...The $45 residence fee/night gets you the option to pay for water at a reduced rate... Oh, and there are no less than 5 taxes and fees charged per day per room...

...It’s not cheap, but if you are looking for a wonderful place for a special occasion, we would highly recommend this hotel...

...Dear Knickerbocker, I would appreciate if someone can call us back regarding the overcharge for room 719 from June 23-July 1. I’ve tried to email Monika and front desk and shocked that no one reply or provide an invoice... Three weeks later, we still have no invoice but have been overcharged already...

...The price of our stay was not worth the service that we received. There are plenty of other hotels in NYC that can accommodate for better service, views and rooms...

Through LHW membership, relatively good value for more than 300ft2 of very tastefully designed, contemporary room...

...For sure not the cheapest price/night but if you book well in advance as I did it does save on other costs and the other intangibles ( taxis/access to subways/less walking/safety/security ) ...

...The front desk sent us to a garage that 2 city blocks away... Upon leaving we asked if there was discounted parking and the bellman said yes and you pay at the desk here... Full disclosure at that point I did not tip him at all... For $431 for one night stay in a hotel with a parking garage, that has a bar in the city that never sleeps open past 11 and, that has a staff that would never be that rude on their worst day...

The nightly rate including all the extra feed was around $600 for the least expensive room... Only reason I can see to book this place is if you absolutely LOVE being right at time square... Mediocre coffee shot at the basement open til 2pm... Basically all things that used to be included in your fee but now get charged for...

...The breakfast was given in the form of credit of $25 per day which I utilized at a single time as I stayed for 2 days...

After reading many reviews and careful research, I decided to stay at the Knickerbocker - I'm extremely picky about hotels and willing to pay for something nicer... We arrived and they assigned a lower category room than what we paid for... We complained to the front desk and at first they told us that the hotel was fully booked and nothing could be done but that changed when we asked to speak with the Manager... At $700 a night I wasn't going to settle for anything less than what I paid for... We ate breakfast at the restaurant and it was good but pricey... I've stayed in luxury hotels and the Knickerbocker isn't it...

...No idea what this is for other than to jack up the daily rate over what is advertised. Maybe soon there will be a daily rate of $75.00 with a $600.00 residence fee... Otherwise very good service, cleanliness and value...

...Take a look at a deluxe king room for almost $700 per night They would change my room but to a down grade...

...We tried to order the champagne that we would have ordered if paying for our drinks and were immediately told that we could only buy drinks priced to $20... (Even when I had offered to pay the difference in price, we weren't allowed to do that!... This is a day we paid about $1k for, and we were only allowed access at 6pm...

I grew up in NY, am a Leader’s Club member, and avoided the Knickerbocker because of the location... I could have stayed at the Marriott for half the price and it would have been better... I got a 'discount' but still, there was no way I should have been charged for that drink... I was charged $300 for my 5 lb dog!!!... I have had far better experiences at a Marriott... I cannot fathom how LHW could include this in their portfolio of beautiful hotels that pride themselves on treating their guests well...

We stayed as a family of 3 people in 2 rooms at the Knickerbocker Hotel for 8 nights and cannot rave about this hotel enough in Timesquare...

...The rooms are large and exceptionally clean... The robes and slippers provided with the room were a nice touch... The bathroom sink has a large vanity area... The toilet and shower have separate spaces...

...Every day clean the room and staff is very helpful and friendly...

...The shower had amazing water pressure and the room was very clean...

...Three rooms are well-appointed and provide respite from a bustling exterior. Great shower pressure, comfy beds, wonderful linens... We ordered room service and it was fresh and promptly delivered... A housekeeping member stopped by to ask us if we needed anything, noticed my daughter was with me, and came back with a smaller robe so she could feel pampered and cozy...

...Our room was spacious with comfy beds and a large bathroom. The hotel is clean and the extra touches like the turn down service with chocolates make it special!...

...The rooms are immaculate, we had a room with a good view of the city and could’ve sat there all day. All the appliances were modern and the room was a generous size for the city, there was no cramped feeling when bringing in the suitcases, instead these could be hidden in the large wardrobe space... The bathrooms were also a great size...

...The bed was extremely comfortable, the room large and exceptionally clean and with the exception of the extremely loud boom boxes playing on the streets over the weekend, very quiet. The rain shower felt lovely and the lotion and shampoo offerred divine...

This is now my 4th time staying at this hotel and gets better every time... The room was spacious, very clean, and made up every day and the small amenities added to the overall experience...

...The room was a corner room with an outstanding view, great mattress, amazing housekeeping and room service!...

...Room very modern and very clean and it was very quiet...

...The hotel is immaculate, the rooms are spotless and spacious and the staff can't do enough for you... The rooms were spotlessly cleaned daily, the beds were SO comfortable and the housekeeping staff so friendly...

...The hotel has been completely updated…beautiful rooms with lovely amenities…Parisian soaps and lotions!!!...

...Includes a gym use, housekeeping...

...And the room was phenomenal - modern and the decor is sparse (on purpose), depending more on clean lines and lighting for a beautiful and welcoming experience. Sheets, comforters, pillows, towels were all high quality and the shower was top-notch, which is crucial in a city where you walk a lot...

...Housekeeping made sure you had everything you needed and that the room was cleaned when I wanted. The daily bottles of water was a nice touch...

After reading many reviews and careful research, I decided to stay at the Knickerbocker - I'm extremely picky about hotels and willing to pay for something nicer... The location is ideal and the hotel is clean and modern but my husband (who is less picky than I am) says we won't stay there again, the check in experience was off-putting and the hotel isn't really anything special considering it's branded as a luxury hotel... Rooms are small but it's clean and serves its purpose...

My family and I were impressed by the overall cleanliness of the lobby, common areas and particularly the room...

...Otherwise very good service, cleanliness and value...

Fantastic hotel very clean at all times...

...Daily text messages from the concierge asking if there's anything they can do to silent windows blocking out the nonstop noise from Time Square also is a plus...

...An interior-facing room still allows for a surprising amount of light while providing the benefit of protection from Times Square noise...

...Though "the most" central in Manhattan, the hotel is not sufficiently noise protected...

...We really didn't hear any significant outside noise...

...Sleep quality was just great, no noise in the middle of town...

...We couldn't hear any street noise or noise from another room...

...I thought being so close to Times Square might mean a lot of outside noise but honestly you couldn’t hear a thing outside...

...Tip: we sacrificed city views to be placed at the rear of the hotel, we could not hear a single noise from Times Sq which suited us...

...We expected to hear the constant NY noise of honks and sirens and the room was very quiet...

...We had a 10th floor room view facing the main drag and were not disturbed by noise at all...

...Just off Times Square and convenient to everything, but you don't feel like you are right on Times square, because you don't even hear noise at all...

...There was some street noise, but nothing that disturbed our sleep...

...We did not experience any noise issues as we've read on some other reviews...

...We had a city view but no issues with any noise or lights (electric blackout blind)...

...Started in an exterior room but the buskers outside made so much noise late in to the night that we moved to an interior room...

...Noise form the corridor was incessant with people coming and going, would have expected better...

...Despite being in such a busy area we heard no noise at all in the hotel and room...

...The hotel is very quiet given its location, but city-view rooms will let in a bit more noise than non-city view rooms...

...I thought that it would be much noisier in Times Square but the outside noise is negligible...

...Excellent soundproofing of the rooms ensured that no outside noise disturbed us...

...The Knickerbocker was a fantastic experience all around, and I wouldn't hesitate at all to return or to suggest the hotel to friends and family members at any point of the year... Check-in was seamless, and the staff were extremely accommodating... However, the best part about the stay was a special experience... I had asked the staff if they could organize a martini experience, since the hotel is known as the "birthplace" of the martini (to learn more, ask about what that means!)... Sofia, the Food and Beverage Manager, and Julian, a world-renowned Mixologist, curated the most amazing martini tour for me and my partner... I would highly recommend the Knickerbocker at any point... As a Manhattan resident since 2002 and as having stayed in many hotels in the city, I would say that this has by far been my favorite due to the combination of kind staff, exceptional service, fair prices, and spacious, comfortable rooms...

...The hotel is immaculate, the rooms are spotless and spacious and the staff can't do enough for you. We had the premium city view room, for 2 adults and 2 (teenage) children, and we did not feel crammed in or on top of each other at all... The rooms were spotlessly cleaned daily, the beds were SO comfortable and the housekeeping staff so friendly...

...My shower experience was really good as the overhead showers provided almost instantaneous hot water, which was really important in the midst of an artic cold front, and gave a powerful spray. The toiletries provided by Kickerbocker was also top notch and my favourite was the Diptyque body cream which left my skin well moisturised and softened... Hotel location 5/5 Wifi 5/5 Check-in experience 4/5 Gym 5/5 Shower Experience 5/5 Hotel room size 4/5...

...The closest parking is a city block away so if you drive in plan according to drop your luggage and park your car. The front desk sent us to a garage that 2 city blocks away... We got to the rooftop bar 30 minutes before close and our greeting from the bartender was last call... Upon leaving we asked if there was discounted parking and the bellman said yes and you pay at the desk here... When I did not tip him quickly enough he thanked me for helping to support his family... For $431 for one night stay in a hotel with a parking garage, that has a bar in the city that never sleeps open past 11 and, that has a staff that would never be that rude on their worst day...

From the moment we checked in until we checked out, we were helped by an incredibly professional staff who continually assured us that all we had to do was ask if we needed anything. Our room and the hotel facilities were extraordinary so we never had to ask for anything...

...Restaurant service was atrocious, we waited over 30 mins to get served and even longer to sign the bill (should have walked!)... The only good thing I can say about the hotel was the concierge and how friendly she was...

...The staff is professional, helpful - overall awesome... They let us do a late check out and that was greatly appreciated... They provide nice toiletries in the rooms and slippers and robes... Breakfast is sub par at the cafe... Even though the gym is open 24 hours, you have to go down to the front desk to ask to let you up to the 4th floor after hours...

...Christmas morning breakfast at the hotel was a rather flat / none celebrated event - a welcome drink or decorations on the table would have been a nice and easy gesture. Generally the service attention was lacking, in particular at the 4th floor restaurant & bar... Then came further prolonged waiting for some to acknowledge our table so we could order drinks... Not good service at all for a 5 star establishment... Overall, our experience of the hotel was good but have stayed at many other 5 star hotels around the world that offer the service and amenities you would expect...

...The Knickerbocker hotel was brilliant, the room was spacious and clean, and the bed was very comfortable. Bottled water is also provided for free... The best part of the Knickerbocker was the concierge service... Diana and Jay went above and beyond to ensure we had everything we needed, including making reservations for us at restaurants and recommending places to go... They were so friendly and made our stay so special... Thank you to the staff at the Knickerbocker, and a very special thank you to Jay and Diana...

...The concierge on the entrance doesn’t even make eye contact and proceeds to never look in your direction , even after you’ve said hello...

...Rooms are tired and old, the team are completely disengaged from their guests and could not care less, bar/restaurant closes super early and service is completely absent...

...We felt the staff could have been a little more attentive for the quality/rating and cost of the hotel however no real problems... Unfortunately I didn’t get the ladies name but the young lady who works on the front desk was really helpful and attentive... The room was kept clean with a nighttime downturn service also...

...Mediocre coffee shot at the basement open til 2pm. No option to get a soda or snack other than to order it through room service, including getting some ice... First room service meal was a simple breakfast with lukewarm potatoes and eggs...

...Overall, the hotel is great, however, our biggest problem is that this is the first hotel ever where we’ve had no ice buckets in the rooms, or ice machines anywhere in the hotel. Even the Venetian in Vegas had ice buckets and ice machines in every floor... I understand the lack of coffee makers and microwaves inside the rooms, because they want you to spend money at the hotel’s restaurants, but for God’s sake, what if you get up at 2 AM with the urge of having a cold glass of water?... Do you call room service and spend $6 plus tip on a bottle of water, and stay up for 30 minutes waiting for it to get delivered?... On a positive note, Juan and Ricardo at the Charlie Palmer Bar on the 4th floor are the BEST!... These two guys are very professional, personable, friendly, and funny!...

...The housekeeping service was super responsive and great, the front desk not so much. Several times I called and the phone just rang 10 to 12 times before I hung up... The location of the room was such that the Wi-Fi connection was not strong enough to support my VPN, and the cell signal was quite weak as well as it was stuck down between two buildings... But, housekeeping stated that they had many rooms available…...

...Housekeeping visited 3 times a day to clean and bring amenities to the room... They are underappreciated and undervalued, but they can make the hotel experience very special... They are there everyday and can make your stay memorable... The concierge desk was amazing with advice, reservations and great tickets for whatever we wanted to do or see... The doormen were very helpful with good advice on nearby, walkable diners for breakfast, simple lunches, as well as navigating the subway system or helping stop traffic on 42nd Street for us to cross and catch our lyft ride... All the staff were thoughtful, helpful and, again, special kudos to the housekeeping staff that made returning to our room a joy... I would highly recommend this hotel for location, service and value (space and ambience) for the price... WOW, 45 minutes for $2.75 vs the lyft ride at an 1 hour, 10 minutes for over $100 dollars... Subways are cheap, safe and great!!!!...

...There was a bit of a bottleneck at check in but the staff was very friendly... Housekeeping made sure you had everything you needed and that the room was cleaned when I wanted... The daily bottles of water was a nice touch... The staff at the bar on the fourth floor was a bit stressed out and was sometimes rude to guests...

Great hotel and excellent service... The breakfast was given in the form of credit of $25 per day which I utilized at a single time as I stayed for 2 days...

...I have never experienced customer service quite like the Knickerbocker. Marcelo greeted us as if we were old friends and took better care of us than I have room to write... He took it upon himself to bring up ice when he learned I broke my toe... Then he sent goodies when he learned it was our anniversary!!... Paola at the front desk not only accommodated our needs, but she (the front desk) also texted to see what else they could do or provide to improve our stay... We travel quite a bit, but I have NEVER in all my years felt more welcome and cared for... The location is second to none in NYC, but that seems almost secondary to the facility and staff... Even the concierge, Stephanie, was helpful about the surprising best ways to get around town and what shows to see, things to do, etc...

...I entered the hotel and the Concierge who was busy looking at her phone never looked up and never greeted me... The 'bartender' (who in all fairness was doing his best), took my order of an Aperol Spritz, arguably the most popular cocktail in the world... His response revealed he did not and he apologized saying he was just a server... I explained how to make it and he tried, but it was awful, it was served without a garnish, without ice and no napkin... The next morning, at a truly sub-par breakfast, 3 of the servers got into quite the shouting match in the middle of the dining room...

...The hotel is immaculate, the rooms are spotless and spacious and the staff can't do enough for you. We had the premium city view room, for 2 adults and 2 (teenage) children, and we did not feel crammed in or on top of each other at all... The rooms were spotlessly cleaned daily, the beds were SO comfortable and the housekeeping staff so friendly... We enjoyed many drinks at the hotel lobby bar and also the amazing rooftop bar, which overlooks the Times Square 'ball'... The place is so centrally located, that we were able to drop off shopping etc throughout the day, before resuming our sightseeing...

The Knickerbocker is a 5 star hotel that is located right smack in the middle of Times Square. If you are looking for a hotel in midtown Manhattan that is within walking distance to F&B outlets, great shopping as well as other amenities, I would strongly recommend the Knickerbocker... The gym is very equipped with weight machines as well as free weights... There are also ample tread mills available for those who want to have a good cardio workout... My shower experience was really good as the overhead showers provided almost instantaneous hot water, which was really important in the midst of an artic cold front, and gave a powerful spray... The toiletries provided by Kickerbocker was also top notch and my favourite was the Diptyque body cream which left my skin well moisturised and softened... I would highly recommend the Knickerbocker to anyone looking for a 5 star accommodation in mid town New York... Hotel location 5/5 Wifi 5/5 Check-in experience 4/5 Gym 5/5 Shower Experience 5/5 Hotel room size 4/5...

...The closest parking is a city block away so if you drive in plan according to drop your luggage and park your car... Upon leaving we asked if there was discounted parking and the bellman said yes and you pay at the desk here... For $431 for one night stay in a hotel with a parking garage, that has a bar in the city that never sleeps open past 11 and, that has a staff that would never be that rude on their worst day...

From the moment we checked in until we checked out, we were helped by an incredibly professional staff who continually assured us that all we had to do was ask if we needed anything. Our room and the hotel facilities were extraordinary so we never had to ask for anything... The hotel’s proximity to Broadway and great restaurants made this one of my wife’s best birthday presents...

The Knickerbocker was located perfectly in Time Square to all the theatre action and subways for movement around the city. The rooms were spacious and updated with all thing luxury... The special touches of turning the bed down, leaving slippers, and water, were a surprise... We were celebrating our son's 18th birthday (which we mentioned at check-in) and they were sure to leave him a piece of cake in the room!...

The location is perfect to enjoy Manhattan and Times Square. The staff is professional, helpful - overall awesome... The entire hotel is clean including rooms... They let us do a late check out and that was greatly appreciated... They provide nice toiletries in the rooms and slippers and robes... Restaurant and roof top bar close too early for a hotel in Times Square... Even though the gym is open 24 hours, you have to go down to the front desk to ask to let you up to the 4th floor after hours...

Great location, a fairly good sized room, nice bar lounge and great rooftop bar with amazing views... Christmas morning breakfast at the hotel was a rather flat / none celebrated event - a welcome drink or decorations on the table would have been a nice and easy gesture... Overall, our experience of the hotel was good but have stayed at many other 5 star hotels around the world that offer the service and amenities you would expect...

...The Knickerbocker hotel was brilliant, the room was spacious and clean, and the bed was very comfortable. Bottled water is also provided for free... The best part of the Knickerbocker was the concierge service... Diana and Jay went above and beyond to ensure we had everything we needed, including making reservations for us at restaurants and recommending places to go... They were so friendly and made our stay so special...

...Unfortunately I didn’t get the ladies name but the young lady who works on the front desk was really helpful and attentive. Really spacious rooms with the most comfortable beds!... The room was kept clean with a nighttime downturn service also...

...Overall, the hotel is great, however, our biggest problem is that this is the first hotel ever where we’ve had no ice buckets in the rooms, or ice machines anywhere in the hotel. Even the Venetian in Vegas had ice buckets and ice machines in every floor... I understand the lack of coffee makers and microwaves inside the rooms, because they want you to spend money at the hotel’s restaurants, but for God’s sake, what if you get up at 2 AM with the urge of having a cold glass of water?... Do you call room service and spend $6 plus tip on a bottle of water, and stay up for 30 minutes waiting for it to get delivered?... On a positive note, Juan and Ricardo at the Charlie Palmer Bar on the 4th floor are the BEST!... These two guys are very professional, personable, friendly, and funny!...

...Sheets, comforters, pillows, towels were all high quality and the shower was top-notch, which is crucial in a city where you walk a lot...

Always staff were very accommodating when we needed anything at all. Upgraded our room since it was our wedding anniversary... In room dining were very quickly to respond when we requested ice, coffee, wine etc...

...The hotel does not provide water in the rooms nor does the hotel have a small store to buy necessities. The hotel lacks information about where to find coffee, fitness, and other amenities...

...Another words they do not care and their customer lack of service is terribile..if you want service do not stay here, if you want a bathroom where things are not full of mold and not taped to together do not stay here. if you want help with your bags so not stay here... If you want more than one elevator working do not stay here...

Room was well appointed, exemplary tech, great shower... Peloton bikes were available in the fitness studio, so I was able to maintain my streak on the go... Great location for a weekend getaway to NYC... Steps to Times Square and all that the vicinity has to offer...

...A phenomenal hotel experience in a classic Hotel on 42nd Street and Times Square. We stayed in a corner suite on the 9th floor... Great room with over 600 square feet overlooking Times Square and 42nd Street... The guest room was spectacular, as well as the amazing updated, modern bathroom!!!!... Housekeeping visited 3 times a day to clean and bring amenities to the room... They are underappreciated and undervalued, but they can make the hotel experience very special... They are there everyday and can make your stay memorable... The concierge desk was amazing with advice, reservations and great tickets for whatever we wanted to do or see... The doormen were very helpful with good advice on nearby, walkable diners for breakfast, simple lunches, as well as navigating the subway system or helping stop traffic on 42nd Street for us to cross and catch our lyft ride... A terrific location with modern, technologically up-to-date rooms including high broadband wifi as well as remote controlled black-out shades and remote controlled lighting levels... All the staff were thoughtful, helpful and, again, special kudos to the housekeeping staff that made returning to our room a joy... I would highly recommend this hotel for location, service and value (space and ambience) for the price... As an aside, it’s a half block to the 42nd Street station for subway #7 to Jackson Heights in Queens; free transfer to the bus, Q70, to LaGuardia Airport... Subways are cheap, safe and great!!!!...

...I loved everything about this modern minimalistic hotel (maybe not the view of the neighbouring building from our room but I half expected this and after all – does it really matter with all the views you will experience during your time in NYC?) Stayed for 3 nights in their standard room – we were given a lovely spacious room with the comfiest bed I’ve every experienced in a hotel... The hotel is 5 stars in my opinion – the staff were all lovely, the room spotless and well appointed – large TV, USB charging outlets, large wardrobe with lighting inside - iron, ironing board, robes & slippers, sofa, work area, in-room dining available, digital safe, umbrella, good hairdryer for a hotel... Lovely bathroom – separate walk-in shower and separate WC... Large sink area and lots of towels and lovely toiletries... We had a cocktail or two in the rooftop St Cloud bar which is worth it... Do be prepared for the Times Square location – very busy but this hotel really is an oasis...

This is a historical hotel right in the centre of New York convenient for attractions and restaurants. Excellent soundproofing of the rooms ensured that no outside noise disturbed us... Our room was comfortable and the staff were friendly and helpful...

...All needs and comforts are considered in our gorgeous room. I mean, it's extraordinarily well-appointed with what is needed and the things I didn't realize I valued... Marcelo greeted us as if we were old friends and took better care of us than I have room to write... He took it upon himself to bring up ice when he learned I broke my toe... Then he sent goodies when he learned it was our anniversary!!... Paola at the front desk not only accommodated our needs, but she (the front desk) also texted to see what else they could do or provide to improve our stay... We travel quite a bit, but I have NEVER in all my years felt more welcome and cared for... The location is second to none in NYC, but that seems almost secondary to the facility and staff... Even the concierge, Stephanie, was helpful about the surprising best ways to get around town and what shows to see, things to do, etc...

...I could have stayed at the Marriott for half the price and it would have been better... No coffee maker, no mini bar, bare shelves, none of the nice amenities that one associates with a luxury hotel... The bathroom amenities were scant, half were missing, and the ones that were there looked like Best Western bottles and smelled like my grandmother... I arrived after a long trip and looked forward to a relaxing cocktail in the lounge...