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6 Times Square SE Corner Of 42nd St, New York City, NY 10036
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Knickerbocker
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#62 of 515 hotels in New York City
Location
4.9
Cleanliness
4.8
Service
4.5
Value
4.3
Travelers' Choice
The Knickerbocker, a member of Leading Hotels of the World, reopened its doors in February 2015 as the only Five-Star hotel in Times Square, after completing an expansive $250 million renovation by acclaimed interior designers Gabellini Sheppard. The Beaux Arts monument to New York's coming of age is situated at the southeast corner of 42nd Street between Broadway and Bryant Park. The hotel originally opened in 1906 by John Jacob Astor IV and welcomed both glitterati and dignitaries including such notables as Enrico Caruso, John D Rockefeller and F. Scott Fitzgerald. A New York City landmark, The Knickerbocker boasts 330 guest rooms including 31 suites; a signature restaurant and bar, Charlie Palmer at The Knick; St. Cloud-a 7,800-square-foot rooftop bar with a cigar lounge; a 2,200-square-foot event space for up to 160 guests; a ground level café, Jake's; and a state-of-the art fitness center.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Strollers
Taxi service
Banquet room
Wifi
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Sofa bed
Bath / shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Russian, Spanish and 10 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
533Restaurantswithin 0.3 miles
220Attractionswithin 0.3 miles
6339Reviews267Q+A100Room tips
Traveler rating
  • 4,539
  • 1,075
  • 390
  • 181
  • 155
Time of year
Traveler type
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Popular mentions
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Most Recent
AleFreitas75 wrote a review Yesterday
Sao Paulo, SP182 contributions28 helpful votes
First, the location is awesome! I and my wife spent 6 nights. Overall the hotel is incredible, with good staff, a nice room with good space, a perfect bed and shower, and excellent cleaning and care, the amenities really have good quality, so, the experience was perfect!
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Knickerbocker, General Manager at The Knickerbocker
Responded yesterday
Dear AleFreitas75, Thank you for this awesome review! We're thrilled to hear that you and your wife had such a great experience. Thank you for sharing everything you enjoyed. We hope to have the chance to host you again in the future. Warmly, The Knickerbocker Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathryn wrote a review Aug 2022
Royal Oak, Michigan2 contributions1 helpful vote
Hotel's Favorite
Recently, my husband and I spent a long weekend in NYC. We had the VERY good fortune to stay at the Knickerbocker. It is now the only place I want to stay in Manhattan. The hotel is elegant and understated. The staff clearly understands how to make clients feel that they are the most important part of their business. A special mention to Lucy, who remembered talking with me prior to our arrival and to Joseph who was so friendly and attentive. Just two members of the staff that made me feel more than special.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Knickerbocker, General Manager at The Knickerbocker
Responded 3 weeks ago
Dear Kathryn, It was OUR good fortune to have you! Thank you so much for spending your long weekend with us. We will be sure to pass on your kind mentions to Lucy and Joseph. We hope to see you again soon! Warmly, The Knickerbocker Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MaggieGatza wrote a review Sep 22
London, United Kingdom12 contributions15 helpful votes
My friends were visiting from London and had never been to the US. So, I decided to take them to NYC to show them the best of the Country. I chose the Knickerbocker for its reviews and also, the location had seemed useful, and it had come recommended by my boyfriend. We arrived to the hotel via the Acela at about 4:45pm and had rented a junior suite as there were three of us and I wanted it to be as luxe as possible. Our room wasn't ready. We had just fought our way through the hottest, loudest, overwhelming Times Square crowds, with a lot of luggage and were sweaty and very casually dressed. Not to speak of my friends' jet lag. The check-in agent offered ZERO apology. Just a "Yeah, room's not ready yet. We'll give you these drinks coupons for the roof deck while you wait. Giving us two coupons each. Keep in mind that we all needed showers and to freshen up before being public facing and this rooftop bar was filled with smartly dressed millennial Euro types. We were entirely underdressed and self conscious. We walked out onto the roof deck and a man blew a full exhale of cigar smoke right into my face. The smoking section is placed immediately at the entrance to the bar. We lumbered around awkwardly to the non-smoking section which was basked in hot sun, and found seats. We tried to order the champagne that we would have ordered if paying for our drinks and were immediately told that we could only buy drinks priced to $20. So, basically, drinks we didn't want were comped to us by the non-fussed front desk agent. We got in another argument with the waitress who was completely unapologetic and finally went and got approval for us to get what we wanted. (Even when I had offered to pay the difference in price, we weren't allowed to do that! So, the "comped drinks" did nothing to assuage our anger, but only made us more angry.) We finally got into our room at about 6pm. This is a day we paid about $1k for, and we were only allowed access at 6pm. The room had a view of a warehouse 10' from our windows and garbage dumpsters at ground zero. It was equipped with 2 coffee cups. 2 of each size towels and one set of soaps and shampoos. In a Suite. Our whole stay was a disaster. They later comped us breakfast for both mornings, which was the only saving grace. However, even that wasn't entirely useful, as it precluded me from showing my friends a diner I had planned to take them to. I slept on the pull out sofa and it was straight out of 1972. Painful.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Knickerbocker, General Manager at The Knickerbocker
Responded 4 days ago
Dear MaggieGatza, We're very sorry to hear that you felt let down by you experience. We should have done more to make sure you had everything you needed to be comfortable, so we understand your frustration. We do hope you'll consider giving us another chance the next time you're in NYC--we'd love to show you our best. Warmly, The Knickerbocker Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flavia B wrote a review Sep 19
2 contributions1 helpful vote
Me and my friends were very welcome by Paola from the reception. Everyday, she was ready to help us in ALL situations. Wonderful experience Thanks her and her kindness with us brazilians. I strongly recomend The hotel because of first The staff, and Then because of The rooftop and The localization .
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Knickerbocker, General Manager at The Knickerbocker
Responded 6 days ago
Dear Flavia, Thank you for this wonderful review! We're delighted to hear that you felt so warmly cared for during your visit, and we appreciate you acknowledging Paola. We can't wait to share your kind words with her. We appreciate your recommendation and hope to see you again soon. Warmly, The Knickerbocker Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sherry8595 wrote a review Sep 17
1 contribution
The staff provided exceptional service. They went out of their way to help me throughout my stay. Paola, Ariellee, and Brandon were attentive, knowledgeable, and professional. They went 'above and beyond' to make sure my stay was comfortable. The hotel is beautiful and the location is excellent.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Knickerbocker, General Manager at The Knickerbocker
Responded 1 week ago
Dear Sherry8595, Thank you for this excellent review! We're thrilled to hear that your experience was nothing short of outstanding, and proud hat you felt so well cared for by our colleagues. We will be sure to share your compliments with them. We would love to welcome you back the next time you're in NYC. Warmly, The Knickerbocker Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AlanJ558 wrote a review Sep 13
Borehamwood, United Kingdom7 contributions6 helpful votes
So not sure what I was expecting but 5 stars doesn’t really cut it at The Knickerbocker. The building from the outside looks amazing but inside there was little that could be considered charming or of value. There was definitely a lack of staff but truly it was the management of staff as well as the set up that were of fault here. The 2 points I gave was in consideration for us being out of Covid as otherwise the score and the number of days I would have stayed would have been less. Specifically simple things like having straws for drinks in the bar, being able to accommodate a requirement for cups / glasses for the room without asking 4 times and then being told that guest services were extremely busy. We initially asked for the cups at 2pm and then again at 5pm etc.. finally arriving after 9pm. Loved NYC as always and it’s reinvention every time we come. But won’t be staying at this hotel again. There are better hotels and easier ways to enjoy your break. So, so long The Knickerbocker but see you soon NYC.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Knickerbocker, General Manager at The Knickerbocker
Responded 1 week ago
Dear AlanJ558, We're so sorry to hear that you were disappointed with your stay. You should never have to ask for a service more than once, nor wait for hours. We will be sharing your review with our colleagues to prevent this from happening in the future. While we understand your choice to stay elsewhere on your next visit to NYC, we do hope we will get the chance to host you again so we can provide a better experience. Warmly, The Knickerbocker Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anne G wrote a review Sep 12
El Cerrito, California5 contributions
The Rooms was too small, the limited counter space made it difficult to House the Coffee Machine and Microwave. The Staff was wonderful and responsive to all request. The Shower leaked water on the outside causing a pool of water (I used towels to dry). The location was the selling point, close to shopping, dining, and public transportation. Will Stay again, but in a larger room with a view.
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: Walk out Hotel for Near by Food Variety
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Knickerbocker, General Manager at The Knickerbocker
Responded 1 week ago
Dear Anne, Thank you so much for sharing your feedback. We will definitely send someone up to your room to fix that leak! We would love to welcome you back. Please call us when you plan your next visit, so our front desk staff can help you choose the perfect room with the view you're after! Warmly, The Knickerbocker Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jset28 wrote a review Sep 10
Australia28 contributions17 helpful votes
This hotel is in a great location for those wanting to be near all the action without the noise and chaos of being in the middle of Times Square. The rooms are nice but we were a bit underwhelmed by the lack of amenities to what we were expecting for the price. We also only had 1 towel so had to call to request another. The staff are polite but the relationship between reception and the bellmen is a bit disconnected - with only one person helping with bags it took us a while to pick ours up because the reception staff couldn't help while he was busy. Overall I'd still stay here again because it's clean, convenient and comfy. There is a bit of noise but definitely nothing as bad as if you were right in the heart of Times Square. I also missed out on the rooftop bar this time which was a shame and can't wait to see next time.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Knickerbocker, General Manager at The Knickerbocker
Responded 2 weeks ago
Dear set28, Thank you for this great review. We're happy you loved being near all the action but felt a sense of respite once you stepped through our doors. We appreciate your helpful feedback as well. We would love to welcome you back the next time you're in NYC. Warmly, The Knickerbocker Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cindy L wrote a review Sep 9
1 contribution
+1
Came for roof top fun for our 60th birthdays in New York!! Johir is the best server ever!!! We saw the ball and enjoyed drinks on the roof top. Food was delicious we will come back next time for sure!!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Knickerbocker, General Manager at The Knickerbocker
Responded 2 weeks ago
Dear Cindy, It was such a pleasure to host your milestone birthday celebration! We're delighted to hear that you had a great time and felt well taken care of by our team. We'll be sure to share your kind words with Johir. We're looking forward to next time! Warmly, The Knickerbocker Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GDias66 wrote a review Sep 9
1 contribution
Spacious and modern rooms, noise-proof windows, good service, very gentle, friendly and effective staff, excellent front desk service, 24 hours fitness room. Not comparable with any other choices in Times Square area.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Knickerbocker, General Manager at The Knickerbocker
Responded 2 weeks ago
Dear GDias66, We appreciate you taking a moment to share this wonderful review. It was our pleasure to welcome you to Times Square. Please come back again on your next visit ot NYC! Warmly, The Knickerbocker Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$455 - $750 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Tenderloin / Midtown West / Midtown
NUMBER OF ROOMS
330
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Frequently Asked Questions about The Knickerbocker
Which popular attractions are close to The Knickerbocker?
Nearby attractions include Bryant Park (0.1 miles), Broadway (0.2 miles), and Times Square (0.2 miles).
What are some of the property amenities at The Knickerbocker?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
Which room amenities are available at The Knickerbocker?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Knickerbocker?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
Is parking available at The Knickerbocker?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Knickerbocker?
Conveniently located restaurants include Los Tacos No. 1, Dos Caminos, and Tony's Di Napoli - Midtown.
Are there opportunities to exercise at The Knickerbocker?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Knickerbocker?
Yes, dry cleaning and laundry service are offered to guests.
Does The Knickerbocker offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at The Knickerbocker?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Chinese, and Hindi.
Are there any historical sites close to The Knickerbocker?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.4 miles), World Trade Center Memorial Foundation (3.4 miles), and Hamilton Park (1.9 miles).