We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
515 9th Avenue, New York City, NY 10018-2802
Lowest prices for your stay
Booking.com
$209
Free cancellation until 12/16/22
Expedia.com
$184
Hotels.com
$184
Travelocity$184
Trip.com$209
Orbitz.com$184
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (713)
Room & Suite (358)
Dining (13)

About

#152 of 518 hotels in New York City
Location
4.6
Cleanliness
4.5
Service
4.6
Value
4.2
Suggest edits to improve what we show.Improve this listing
Property amenities
Secured parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Kids' outdoor play equipment
Taxi service
Business Center with Internet Access
Wifi
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Wine / champagne
Rooftop terrace
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Show more
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Telephone
Flatscreen TV
Bottled water
Iron
Laptop safe
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Trendy
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
291Restaurantswithin 0.3 miles
95Attractionswithin 0.3 miles
1884Reviews92Q+A100Room tips
Traveler rating
  • 1,126
  • 484
  • 149
  • 59
  • 66
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Sasha B wrote a review Nov 2022
1 contribution
This hotel wasn't what I expected, but it was a comfortable visit. The room was clean, the bed was comfortable and the staff was extremely accommodating. I'd say the staff were the best part of my stay - David and Jesse in particular were very warm and approachable. The only downside is that the walls are a little thin, so if you're discussing any private/sensitive info, you'll want to keep your voice down!
Read more
Date of stay: November 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Natasha G wrote a review Nov 2022
1 contribution
The staff at this hotel were so kind and showed genuine concern for my well being. During my stay I had a minor health scare, and Jesse at the front desk was extremely compassionate and went out of her way to make sure I was comfortable and got the attention I needed. She was so kind and really went out of her way, and I can't thank her enough. It's people like this who really make a difference!
Read more
Date of stay: November 2022
Location
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Jason S wrote a review Oct 2022
San Francisco, California3 contributions3 helpful votes
Pluses: nice staff, good rooftop, and a decent location. Beyond that calling it lackluster would be kind. More accurate would be: shabby and run down. The room had a leaky shower that sprayed water all over the bathroom. No desk or place to sit - the single stool in the room was broken and appeared to have been patched together multiple times. I’ve seen nicer Motel 6s. The very loud climate control had two settings: freezing or boiling. Maid service did not come once in 3 days despite requesting it and being told it would happen. Thin walls - I can hear every word of my neighbor’s conversation at 11:30pm. There are much better hotels in this price range.
Read more
Date of stay: October 2022Trip type: Traveled on business
Room Tip: Bring earplugs
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ronald Guardado, General Manager at Truss Hotel Times Square
Responded Oct 23, 2022
Starrfyre, Thank you for your feedback. Unfortunately We missed the mark and we will do our best to do better! I will share this with my Housekeeping and Engineering Teams to address your comments.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jasmine V wrote a review Sep 2022
Utica, New York2 contributions
All of the staff was amazing and very attentive. Especially David in the front office. He was very warm and inviting. The hotel was clean and comfortable. The rooftop garden had an amazing view. Really took our honeymoon trip to the next level. The hotel is close to the theater district. Many great restaurant options. Thank you Truss Hotel. Hope to be back soon.
Read more
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ronald Guardado, General Manager at Truss Hotel Times Square
Responded Oct 23, 2022
What a delight to hear David's warm welcome and that your honeymoon was amazing! Thank you for choosing to be our guest and enjoying all we have to offer!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rsp wrote a review Sep 2022
1 contribution1 helpful vote
room was great, clean. had a fridge and microwave. great bathroom. super close to times square. lots of cafes and food places right next to the hotel. the staff was so kind and answered all our questions. they accommodated my group so well and i will definitely be coming back to this hotel when i come to ny. their sign on the building does not say ''truss hotel" so just look out for their hotel on the maps. david at the front desk was super helpful and nice. thank you truss for a great and pleasant experience.
Read more
Date of stay: September 2022
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Ronald Guardado, General Manager at Truss Hotel Times Square
Responded Oct 23, 2022
Thank you for choosing the Truss Hotel! I am glad to hear our staff was able to accommodate and assist your during your stay. Regarding the Signage we are in the process of updating the Outer facing logos. We hope to see you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brenda Y wrote a review Sep 2022
1 contribution1 helpful vote
David was an absolute life saver for us. Our first time in New York and totally clueless. He was very calm and reassuring when we called him in a panic. So kind and pleasant to deal with. I would definitely stay at the Truss hotel again because of his kindness and true desire to help his guests. Thanks for making our time in New York amazing!
Read more
Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Ronald Guardado, General Manager at Truss Hotel Times Square
Responded Oct 23, 2022
We are beyond thrilled to have David be part of our Amazing Team. Thank you for being our guest! we hope to have you back in NYC soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sue P wrote a review Aug 2022
1 contribution
Staff provides great customer service. Shout out to Lucy at the front desk for all of her help! Location is very convenient and felt safe. Room was clean and very quiet. Definitely recommend staying there and will if/when I visit NYC
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Jamie S wrote a review Aug 2022
1 contribution1 helpful vote
This hotel was an amazing location, clean and very nice! Lucy and the GM were extremely helpful to my husband and I, after we found out we parked in a garage that was closed for the weekend! The staff goes above and beyond for you at this hotel! I will definitely be back!
Read more
Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Do not park in the side garage on the weekends!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
ExploreDallasHistory wrote a review Aug 2022
Dallas, Texas10 contributions
Very convenient location. Lovely rooftop patio. Lucy and Craft Beer Guy were incredibly kind at the front desk. Neighborhood has convenient food and restaurants including breakfast place right out the front doors. Oh! And great water pressure in the shower.
Read more
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Kathia wrote a review Aug 2022
1 contribution
We stayed overnight for our Harry Styles concert. From calling in to check out our experience was AMAZING!!! Lucy is so kind and attentive to our needs. I called the day before and her phone mannerism was exceptional. There was another gentleman when we checked in (I feel bad I forgot his name) who was extra courteous. He gave us instructions to Madison Square garden even coming outside to make sure we were ok. When my husband got there, the gentleman even gave him a coffee. Late check out was at 2 and again Lucy was exceptional. The room was pretty spacious, 2 queen beds and enough room for a roll away bed. The bathroom was big. The roof top was breath taking. We were close to time square and just walked there. We will definitely stay here again!!!
Read more
Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
$195 - $390 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cassa Hotel Times Square
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Hell's Kitchen
NUMBER OF ROOMS
86
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

TRUSS HOTEL TIMES SQUARE $176 ($̶2̶0̶9̶) - Updated 2022 Prices & Reviews - New York City

Frequently Asked Questions about Truss Hotel Times Square
Which popular attractions are close to Truss Hotel Times Square?
Nearby attractions include Mission Escape Games (0.2 miles), Exit Escape Room (0.3 miles), and Shop Gotham NYC Shopping Tours (0.3 miles).
What are some of the property amenities at Truss Hotel Times Square?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
What food & drink options are available at Truss Hotel Times Square?
Guests can enjoy a lounge, complimentary tea, and a free welcome drink during their stay.
Is parking available at Truss Hotel Times Square?
Yes, secured parking is available to guests.
What are some restaurants close to Truss Hotel Times Square?
Conveniently located restaurants include Liberty Bagels Midtown, IL Punto Ristorante, and Black Iron Burger.
Are there opportunities to exercise at Truss Hotel Times Square?
Yes, guests have access to a fitness center during their stay.
Which languages are spoken by the staff at Truss Hotel Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Truss Hotel Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.3 miles), World Trade Center Memorial Foundation (3.3 miles), and Hamilton Park (1.5 miles).
Is Truss Hotel Times Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.