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Cambria Hotel New York - Chelsea

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123 W 28th Street, New York City, NY 10001-6120
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (521)
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Panoramas (1)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cambria Hotel New York - Chelsea
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#65 of 510 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
The Cambria Hotel and Suites – New York Chelsea hotel features sleek, modern, generous sized rooms coupled with top notched service. Stay connected with our free wireless internet in our New York City hotel. Our Bistro Restaurant is open morning and night serving a locally inspired menu. Enjoy iconic NYC views from our Rooftop Lounge featuring local craft brews and signature cocktails. Keep your healthy routine at this New York City hotel with our on-site fitness center. Cambria Hotel and Suites - Chelsea welcomes you to experience all New York City has to offer.
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Room & Suite (227)227
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Business Center with Internet Access
Meeting rooms
Rooftop terrace
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
Rooftop bar
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, French, Spanish
1,421Reviews114Q+A100Room tips
Traveler rating
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Popular mentions
Darren S wrote a review Dec 2020
10 contributions2 helpful votes
All around positive experience. Clean Room and Helpful Staff. I was coming off a negative experience at The Paul NYC and was happy that I found the Cambria. The Cambria is a Luxury hotel, from the staff, decor, and cleanliness all being 5 star. Thanks!
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Date of stay: December 2020Trip type: Traveled solo
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Response from Concord Hospitality, General Manager at Cambria Hotel New York - Chelsea
Responded Dec 11, 2020
Dear A2461TGdarrens, Thank you for taking the time to share this glowing review of our hotel! It is wonderful to hear that you enjoyed your experience. I will be certain to share your comments with our staff who truly love making our guests feel welcome. Please find a reason to visit us again soon. Best, Michelle Giovanni General Manager
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pghcutie72 wrote a review Nov 2020
Pittsburgh, Pennsylvania197 contributions54 helpful votes
My friend and I stayed there for three nights. We selected the hotel based on the price and the previous reviews. The front desk staff was super nice and very accommodating. I called a few days before my stay to request a high floor room. I was given a high floor room and we had a view of the front of the hotel. The only thing was that the room was a connecting room and as other reviewers have said, you can hear EVERYTHING the people in the other room say and do. We did smell weed on the elevator several times and there were people smoking it outside the hotel as well. Our room was a little weathered to say. The sheer curtains at the window were tattered and torn. They definitely need to be replaced. The sink in the bathroom is super tiny. I have never seen a sink that small in a hotel room before. The floor was really weird feeling too. It looked like hardwood floor laminate, but it was very lumpy and slippery. The TV table in the room had a lot of rust on it. The ottoman had some items in it from a previous guest. It made me question the cleaning practices a little. The bed was very large and comfortable. The refrigerator and microwave were nice amenities for heating up leftovers. I will definitely stay there again. Hopefully they will make some improvements on that room.
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Concord Hospitality, General Manager at Cambria Hotel New York - Chelsea
Responded Nov 17, 2020
Dear pghcutie72, Thank you for your kind review. I'm happy to know your stay was pleasant and we appreciate you choosing us. Your honest feedback on areas in which we can improve is welcomed and fosters change for future stays. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Sincerely, Michelle Giovanni General Manager
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Camelia M wrote a review Oct 2020
1 contribution1 helpful vote
The rooms are great, location is ideal. However, the entire place smelled like weed my whole stay. I didn’t mind smelling it in the elevator, but after midnight my room began to smell so strongly of marijuana that I could have sworn someone was sitting in my room and smoking. The following morning, we had to walk through a group of people and a huge cloud of smoke just to get back into the building after a workout. While none of these things are the fault of the hotel, when I brought it up to the front desk upon check out (I wasn’t able to sleep because my room smelled so bad), she offered me FREE SNACKS. So, I’m not sure if this is the case here every weekend, but it’s definitely not ideal if you’re looking for a low key place for a peaceful girl’s weekend
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Date of stay: October 2020Trip type: Traveled solo
1 Helpful vote
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Response from Concord Hospitality, General Manager at Cambria Hotel New York - Chelsea
Responded Oct 5, 2020
Dear Camelia M, Thank you for noting our great rooms and location despite being disappointed in your stay overall. I'm very sorry that inconsiderate guests interrupted your comfort. Your experience is not indicative of our norm, so we hope to have the opportunity to serve you better in the future. Once again, on behalf of our entire team - I offer our apologies. Sincerely, Michelle Giovanni General Manager
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T.P wrote a review Sep 2020
Los Angeles, California3 contributions6 helpful votes
This Hotel so far is one of my best stays thus far. The location is great. The hotel is secure and clean. What stood out most to me was the genuine front desk employee named Ecram. She immediately welcomed us upon arrival and was very informative of great places to eat and fun things to do in the area. Her attitude towards myself and family was positive and illustrated great company ethics. This hotel gets a big thumbs up for me. I am very likely to revisit in the future and I highly Recommend others to stay here. It is located in the flower district of W 28th street. It’s location has great restaurants nearby and local gift shops and more to browse from.
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Date of stay: September 2020Trip type: Traveled with family
2 Helpful votes
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Response from Concord Hospitality, General Manager at Cambria Hotel New York - Chelsea
Responded Sep 28, 2020
Dear CrossCountryPerkins, Offering clean accommodations and cheerful service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated and I will be sure to share it with Ecram. Thank you for staying at our hotel and please come see us again. Best, Michelle Giovanni General Manager
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Al M wrote a review Sep 2020
Boston, Massachusetts86 contributions77 helpful votes
I have stayed in many NYC hotels over the past thirty years, but this one was the best: huge room, huge shower, huge TV, king bed, refrigerator and microwave. I was on the 13th floor with floor- to- ceiling windows facing the street. They had a special rate for this room which normally would have cost hundreds of dollars more. It is in the flower district, so the sidewalks are narrowed by pots of greenery for sale... giving off a pleasant aroma as you walk down the street. All the the staff were pleasant morning, afternoon, and evening, and I was comfortable with their security measures. The restaurant and rooftop bar were closed in compliance with covid directives. I hope to avail myself of these on a future stay.
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Date of stay: September 2020
Value
Location
Service
1 Helpful vote
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Response from Concord Hospitality, General Manager at Cambria Hotel New York - Chelsea
Responded Sep 24, 2020
Dear AI M, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Michelle Giovanni General Manager
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Previous
PRICE RANGE
$100 - $412 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea / Midtown
NUMBER OF ROOMS
135
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Frequently Asked Questions about Cambria Hotel New York - Chelsea
Which popular attractions are close to Cambria Hotel New York - Chelsea?
Nearby attractions include The Magician at the NoMad Hotel (0.2 miles), Escape Room Madness (5th Floor) (0.2 miles), and Escape the Room NYC (0.3 miles).
What are some of the property amenities at Cambria Hotel New York - Chelsea?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Cambria Hotel New York - Chelsea?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cambria Hotel New York - Chelsea?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Cambria Hotel New York - Chelsea?
Yes, valet parking is available to guests.
What are some restaurants close to Cambria Hotel New York - Chelsea?
Conveniently located restaurants include The NoMad Bar, Stumptown Coffee Roasters, and Ayza Wine & Chocolate Bar.
Are there opportunities to exercise at Cambria Hotel New York - Chelsea?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Cambria Hotel New York - Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Does Cambria Hotel New York - Chelsea offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Cambria Hotel New York - Chelsea?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Cambria Hotel New York - Chelsea?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.7 miles), World Trade Center Memorial Foundation (2.7 miles), and Hamilton Park (2.1 miles).