Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
NYC Skyline Views from Our Financial District Hotel Discover quiet comfort and well-appointed cozy guest rooms with beautiful city views when you stay at the Holiday Inn ® Manhattan - Financial District, the World's Tallest Holiday Inn! Located in the heart of New York City, our hotel is located in the Manhattan Financial District and just blocks away from the 9/11 Memorial Museum in Lower Manhattan. Business travelers and guests will enjoy quick convenience to the Wall Street and New York Stock Exchange and tourists attractions like the Statue of Liberty and Battery Park. Our Manhattan hotel features 50 floors and 492 rooms. Relax in "The City that Never Sleeps" in our magnificently appointed guest rooms, with luxurious bedding, an in-room coffeemaker and flat-screen TV. Guests can also utilize our state-of-the-art Business Center and your very own in-room desk and high-speed Wi-Fi. Experience fine dining in St.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Holiday Inn Manhattan-Financial District, an IHG Hotel
4 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
For us, Lower Manhattan was the best choice of location. We were on the 40th floor in room 4001, having views across the Hudson to New Jersey City as well as a window framing the One World Tower and 9/11 Memorial. We did not experience significant delays waiting for the lift/ elevator as some have reported. Sometimes ‘going up to go down’ was the way to go. Never experienced waits for breakfast which set us up for the day. Had evening meals there on some evenings - the orange chicken was amazing. There is a great pizza place next door and often took slices to the room (as did many guests judging by people carrying pizza boxes)! We chose to travel by Uber (about $40 to Central Park; $35 to Midtown locations; $80 back from a Broadway show at a busy time and $85 to JFK using an Uber comfort). Plenty of subway stations nearby for those on a budget. If you want a special meal, Morton’s the steakhouse is 100 yards up Washington Street (budget $250 for 2 including wine and 20% tip - the service was outstanding!) Also a Starbucks nearby if you want a lactose free coffee. Two good shopping malls nearby including the Oculus. Service at the hotel was superb - promptly delivered extra coffee, fresh towels or emptied bins on request. Room serviced every other day. A quieter location but felt absolutely safe at all times of day or night. Would be more than happy to recommend without reservation. We’ll be back!!
Read more
Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded Apr 30, 2022
Thank you for including Holiday Inn Manhattan-Financial District in your travel plans. We were pleased you liked our excellent location and enjoyed the amazing views and courteous service. Providing an exceptional stay to every guest is what we strive for every day, and we look forward to seeing you soon. Greg Riley Area General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Standard hotel in the Financial District. very expensive for being so basic, extremely small room for a family of 4, there was no closet to store clothes (everything stayed in the suitcases) and very slow and messy restaurant in the mornings. The lobby staff was very friendly and the room was cleaned very well. Average location, tourist area is in Upper Manhattan but that was a mistake of our choice. In conclusion, it complies in a basic way.
Read more
Date of stay: April 2024Trip type: Traveled with family
Room Tip:Muy bueno restaurantes en la zona y visitar los Oultes tomando el Ferry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in April and would definitely stay again. Very clean hotel with friendly staff. Slow elevators though. Room was a little small but on par for other NYC hotels at this price point but the bathroom sink was laughably small. The connected restaurant is very...well lets just say there's a great variety. It is St. George's tavern that looks like a pub but has mostly Asian dishes but you can also get quesadillas, guacamole and other things. I had wings and a caesar salad and both were good. They did not have coffee service (I dont like using in room coffee makers - I prefer something fresher) which was aggravating but there is a DD across the street. Great pizza place next door as well. Just know if you are going to spend a large portion of your trip in midtown (times square) or uptown, be prepared for subway rides to be ~20 to 40 minutes.
Read more
Date of stay: April 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded May 31, 2022
We are happy you chose Holiday Inn Manhattan-Financial District, the world's tallest Holiday Inn! We enjoyed your comments about our accommodations, the beautiful city views, dining at our on-site restaurant St. George Tavern, and our staff's excellent service. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice next time you are in the area. Greg Riley, Area General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel is disgusting and not worth a penny. I will give minus one star if I could. We arrived around 7pm and noticed the heat was not working properly, the thermostat on the wall was not connected to the unit. The unit was running non-stop so you had to manually turn it off when the room was overheating and turn it back on when the room was cold again. We talked to the front desk person on our way out that night and were told someone will go to our room to fix it. We came back past 1:00 am and nothing was fixed. We called the front desk and a very rude person told me she can’t do anything and they will address it in the morning and when I refused her answer, she disconnected the call. There was nothing we could do so I tried to call again to ask for extra blankets, but no one answered the phone. I called three or four times more and nothing. I called from my phone directly to the hotel and my call was answered by the person at the front desk, her name was Cici or Sisi, not sure how to spell it. I requested extra blankets and they sent only one and it was ripped, see the pictures. We then tried to rest for the night, but of course it wasn’t really pleasant. In the morning I came downstairs for coffee, it was around 9:30 but I was told coffee ends at 9:00 AM. I then complained about our issue to the front desk agent and his answer was “that’s how the heat works, you need to adjust it manually” seriously? Do you want me to get up every hour during the night to turn on or off the heat and be able to sleep? That was the most ridiculous answer I could have gotten. I asked to speak with the manager, her name Kristine or Christine, she was rude and not apologetic at all. I was requesting some refund, credit or something, I was not going to pay almost $500 a night for a room with so many problems, the outlet in the bathroom was not working and coming out of the wall, the mirror lighting was not working, mold stains on the wall, the ice machine in the hotel was broken( I guess they only have one) and I could keep going and going. The manager's solution was to void the $25 “Resort” Fee and told me she couldn’t give me any credit because we booked through Hotels.com and we didn’t pay to the hotel directly, and I should call Hotel.com. I did and Hotel.com offered some refund but suggested talking to the manager to get my full refund. We went back to the front desk, the manager now offered to move us to a new room and we declined the offer. Why didn’t they give me that room in the first place? Why didn’t they switch rooms the night before when I first complained? The manager was so rude, she didn’t even let my husband talk, she was very arrogant and unprofessional and then she finally said she will give us a full refund but we have to call Hotels.com and we will have to leave. I guess she never thought we would accept the offer, her face melted when we said “Perfect”, and that's what we did. We called Hotels.com and they contacted the hotel to confirm the manager's decision, so we packed and left the hotel. This Hotel is disgusting, horrible, don’t stay here
Read more
Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Just don't stay here, its filty, small, nothing works, people are rude
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded Jan 13, 2025
Hi Bella S, I am glad to have been a host to one of our valued guests. Thank you for staying at our Holiday Inn Manhattan-Financial District and sharing your feedback. We do our best to provide top-notch service and accommodations. I'm sorry to learn about your experience. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent a private message to get additional information. We look forward to having another chance to welcome you back for a better experience. Safe travels, Glaiza G. Case Manager IHG Hotels and Resorts Service
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
King bedroom was very clean had space and bathroom was great. Also location next to the subway is a plus literally a 3 min walk to the 4/5 train station. Lobby service was great i had order uber eats and they held my order for me until i got to the lobby and had no problem doing that!
Read more
Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded Jan 31, 2023
Dear Princery, Thank you for making Holiday Inn Manhattan-Financial District a part of your travel plans. We are glad you were pleased with our well-kept accommodations and that you enjoyed our courteous hospitality. We are also delighted to learn that our location worked well for you. Thank you for allowing us to be of service. We look forward to your next visit. Greg Riley Area General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk was very incredibly friendly and welcoming when we first arrived. I also want to pay a special mention to the housekeeping crew at this hotel because they are all sincere and helpful. Only when I returned to Texas did I discover that I had forgotten my glasses. My spectacles were taken care of by the hotel's housekeeping staff, and all I had to do was send them a return shipping label once I called the hotel. I appreciate this workplace's staff members' sincerity and helpfulness. Approximately 45 stories make up the hotel, which is the tallest Holiday Inn in the world. During rush hour, the elevator is a bit slow, but normally it works perfectly. A good view of the Hudson River and Jersey City across the river is available if you book specific accommodations.
Read more
Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded Aug 22, 2022
Dear Guest, Thank you for reviewing Holiday Inn Manhattan-Financial District. We are pleased you enjoyed the beautiful views, and we appreciate you mentioning our helpful housekeeping associates. Your compliments will surely be shared. We enjoyed having you as our guest and look forward to seeing you soon. Greg Riley Area General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is good but rooms are very small no fridges no microwave and only coffee the room will be clean only once in 3 days. Check in was normal and staff are good. Lift to the rooms can take longtime until you get it.Nothing free was available such as drinking water.
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded Aug 24, 2022
Dear Hamed, Thank you for choosing Holiday Inn Manhattan-Financial District and taking the time to post your review. We are glad our location worked well for you and that you were pleased with the service our associates delivered. We will surely share your kind compliments with our team. However, we are sorry for the issues regarding the elevator and the disappointment you had with the in-room amenities. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. Thank you again for the great review. Please come and see us again! Greg Riley Area General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great stay at the holiday inn - with just a couple of issues , and yes one is the lifts ! But do not let this put you off . The hotel is well located approximately 5 min walk from the world trade centre ,10 min to the battery and convenient to the rector street subway station . There are lots of places to eat nearby and a 24 hour deli almost next door . The hotel has 50 floors and my advice would be to go as high as possible as you have more chance of getting into an empty or near to empty lift . We were on the 43rd floor and very rarely had an issue , although you do sometimes have a wait for one going up . The room was a good size , very clean with lovely views of the city - and in my brothers case over towards the river . The bathroom was small but had a great walk in shower and dove products. There was a coffee machine in the room and a large tv - the only addition that would be good would be a fridge . There is luggage storage available In reception. There is an attached restaurant and we have a very nice Chinese meal there and also the buffet breakfast which was good value for money . For the most the staff were great although there were a couple of issues. My brother had a problem with his toilet which he reported on going out for the day and was told would be sorted while we were out . On our return that evening it had not and when we went to reception the guy we spoke to actually laughed at us !! He then tried to say ‘oh it’s because I’m new ‘ ?! We spoke to someone else and they quickly and professionally organised the repair to be done . Our other issue is that with the lifts being so busy and in demand it was annoying to often have to share them with staff taking the lift to the 2nd floor ! However this is a great hotel and would definitely stay again
Read more
Date of stay: September 2022Trip type: Traveled with family
Room Tip:Ask for a room as a high as possible to avoid lift issues which seems worse on middle / lower floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded Sep 25, 2022
Dear airliebird01, Thank you for taking the time to share your experience at Holiday Inn Manhattan-Financial District. We are delighted to know you and your family loved our wonderful location and your clean room. However, we regret the issue you had with the elevator wait time and the issue your brother had with the bathroom. Your feedback has been shared with the respective individual, and will ensure such an incident does not happen again. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Greg Riley Area General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The positives: Check-in was easy, quick and efficient. Staff is helpful. The room was not as small as I expected and a decent size for 2 people and clean with cable TV, WiFi.
There's a coffee room/machine hidden away on the first floor, you can pay by credit card as well as a vending machine that sells personal items including phone charges (didn't see prices on the items though) Air conditioner worked great.
There is a Starbucks up the street, a restaurant next door, laundry room on the 3rd floor and a gym (which I did not visit) . They clean the rooms every other day and will provide towels as needed.
The neighborhood is Downtown/Wall Street area, hotel is a little hidden away which I think is good and is in a decent location. Near Brookfield Mall, Oculus, the Bull, NY Stock Exchange, Museum of the Native American Indian, NYC Ferry on Pier 11, South Street Seaport, Battery Park, Trinity Church. A lot of history down here.
Cons: Hotel is 50 stories so there is wait time for elevators. I was able to walk up to my room and appreciated not having to take the elevators which I avoid in general at any hotel but worth noting. I did see large groups waiting for the elevator. The staircase always has people going up and down and is heavily used because of this.
There's no mini-bar or refrigerator in the room so while you can make coffee there's ever an option to keep milk in the refrigerator. You can rent one I believe but not sure who really wants to do that. One amenity I think is unfortunate that they do not have (at least my room did not). The rug needs a really really deep clean OR a complete replacement. Wear slippers. Bathroom sink is TINY.
I purchased the room on Priceline and got an excellent deal and for what I paid and the location it was perfect. I would stay here again based on price, location and cleanliness of the room. I'm not a tourist but if I were in terms of location this has a lot to see I would consider it again. Nothing is perfect, you'll see various reviews from people that either loved it or hated it. it's all about your personal experience which no one can guess until you get here and your expectations.
Read more
Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip:Room on a lower floor would alleviate elevator issue if you have no issue taking stairs.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded Aug 20, 2022
Dear Sharetheexperience4u, Thank you for taking the time to share your experience at Holiday Inn Manhattan-Financial District. We are delighted to know you iked our helpful service and you found our location to be perfect for your plans. As you mentioned, our hotel is close to several subway lines that will take you to all the exciting attractions the city has to offer! However, we regret the issue you had with the elevator wait time. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Greg Riley Area General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel, close from the subway station and the closes one is only 1 block from the hotel. You really need the subway and I suggest getting a 7 days metro pass because it worth all the money even though you only stay for 3 days in NYC. The only things that bother us is the elevator take too long too wait. Other than that 5 stars
Read more
Date of stay: July 2022
Value
Location
Service
Room Tip:Lower level is the best since the elevator took too long, we are the 7th level so when we leave...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Owner at Holiday Inn Manhattan-Financial District, an IHG Hotel
Responded Jul 21, 2022
Kontolkuda, thank you for the great review of your recent stay at the Holiday Inn Manhattan-Financial District. We are pleased you found our location to be perfect for your plans. As you mentioned, our hotel is close to several subway lines that will take you to all the exciting attractions the city has to offer! Also, we valued your additional feedback regarding our elevator and shared it with our maintenance team. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Greg Riley, Area General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the New York City area.
PRICE RANGE
$408 - $438 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
492
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
HOLIDAY INN MANHATTAN-FINANCIAL DISTRICT, AN IHG HOTEL - Updated 2025
Frequently Asked Questions about Holiday Inn Manhattan-Financial District, an IHG Hotel
Which popular attractions are close to Holiday Inn Manhattan-Financial District, an IHG Hotel?
Nearby attractions include The National 9/11 Memorial & Museum (0.2 miles), World Trade Center Memorial Foundation (0.2 miles), and World Trade Center's Liberty Park (0.1 miles).
