I live in NYC, but needed to book a hotel for my mother's one night stay. She hadn't been anywhere since Covid, so I wanted to make her visit special. After scouring various hotel websites, I finally picked 1 Hotel -- and I must say that it lived up to my expectations and then some!! As others have remarked, 1 Hotel exudes a perfect, chill vibe without attitude -- and that combo is rare, especially in NY. Staff: Totally remarkable. EVERY single person we interacted with went out of their way to be helpful, gracious and kind. From the first instance of booking with Leona to checking in (and out) with Floresca at the front desk, 1 Hotel employees (including restaurant peeps) were caring and personable, EVEN when busy dealing with multiple requests from different guests. Food at JAMS: YUM!! Everything was on point....I'm still thinking about the egg sandwich with fried potatoes and also the apple fritter. Lobby: So welcoming with all the plants, relaxing but not annoying music, PERFECT lighting, and little nature displays everywhere. I seriously wanted to sink into that couch and never leave. The room: Loved the reclaimed wooden ceiling, window seat/alcove and bunker like feel. The mattress and bedding: Amazing, I want to buy for my apartment. OVERALL: A PERFECT stay in the best location at a reasonable price, especially when you consider some of the higher priced NYC hotels, and how impersonal they can feel. There's clearly a huge market for the eco-conscious thing, but this hotel is different in that it feels authentic...which, again, ultimately comes down to the staff...for example, a few years ago, I was at a similar, much smaller place like this in Tulum, and it was terrible in comparison. (Proof that a "larger" and expanding brand can still feel home-y and intimate.) To summarize: in the morning my mom told me she had woken up in the middle of the night and thought..."I'm in love....with a hotel:) Thanks again, 1 Hotel - can't wait to come back for a staycation in my own city, and to visit 1 Hotels in Brooklyn, Miami, and elsewhere!!…
oh my gosh! If you haven't had the opportunity to stay at 1 Central Park, make it a must on your list. From the moment you walk in, it feels like an organic sanctuary. Live plants and organic fabrics and wood accents everywhere. It smells delicious in this lobby! Staff was outstanding and very attentive. Details were very apparent here. We absolutely loved how close to Central Park we were, location is excellent! Thanks for a great stay in the City!
Highly recommend staying here! Lorenzo and all the other staff I dealt with were helpful, kind and incredibly accommodating from start to finish! I wanted to send a bottle to my newly married friends and it could not have been easier.
I was blown away by the staff and team at 1 Hotel Central Park. From the moment I placed my reservation, we had 5-star service. The concierge personally contacted me asking what they could do to make my stay better. When I told them it was my daughter's 13th birthday present, they got balloons, treats in the room, and even an upgrade! We live in Brooklyn but decided to have a special night away in Manhattan and it was a night we will never forget!
Decided to try 1 Hotel just south of Central Park and was very pleasantly surprised. Super location, convenient walk to Columbus Circle and subways. More importantly, boutique feel but pretty full service (considering Covid constraints). Staff responsiveness is A+. The environmental-friendly attention to detail is a big winner! Have now had two stays, my new default go-to in Manhattan.