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The Plaza

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The Plaza
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2,139 Reviews from our TripAdvisor Community

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Showing 1,761: English reviews
Reviewed November 15, 2015 via mobile

I have never felt the need to write a review before I check out of an hotel in the past. However I must ! This hotel as totally blown me away,fantastic suite,spotlessly clean,professional staff and basically made to feel like royalty! You have surpassed yourselves go to the top of the class. Thank you for a wonderful stay. Edward Lawton...

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Helpful?
Thank Elawton1
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us and I certainly appreciate your comments. I’m honored to hear about the exceptional stay you had with us including all our professional staff you encountered. We look forward to welcoming you back soon. Warm regards, Donovan Alicea, Director of Operations

Cape May
Reviewed November 15, 2015

Wonderful Birthday/Bucket List one night stay. Worth the splurge. Could only do it again if I won the Lottery. Very memorable experience for me and my daughter Melissa. We felt like princesses for sure.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank barbaracI1179SX
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us and I certainly appreciate your comments. I’m humbled to hear about your wonderful birthday celebration and how we were able to make it a memorable experience for you. We look forward to welcoming you back soon. Warm regards, Donovan Alicea, Director of Operations

Edinburgh, United Kingdom
Reviewed November 14, 2015

Myself and four good friends had Afternoon Tea yesterday to finish off our fantastic trip of 5 days,and what a way to finish off. Fariz our waiter was so nice and friendly and treated us just as you would imagine to be treated in such a fantastic hotel. The Afternoon tea was divine and the champagne equally as good. We...

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2Thank stella8716
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, We’re delighted to hear that you enjoyed afternoon tea at The Plaza and for the exceptional service that our staff provided you with. It would be our pleasure to welcome you back to afternoon tea in the future. Warm regards, Donovan Alicea, Director of Operations

Buffalo, New York
Reviewed November 13, 2015

Stayed for our Wedding Anniversary. Exceeded our expectations. Staff courteous and friendly. Property impeccable. Location, location, location. Will stay again if possible, as this was a five star experience.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Lori M
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I’m honored to hear that we were able to exceed your expectations during your wedding anniversary. It would be our pleasure to welcome you back to our property any time. Warm regards, Donovan Alicea, Director of Operations

Richmond, Virginia
Reviewed November 13, 2015

So...this review is for the Champagne Bar in the lobby only, not the overall hotel as I could not find a separate site for them. This has been a tradition for my wife and i on visits to NYC - head out to the Plaza and enjoy some champagne in the wonderful lobby. It is always a special treat, whether...

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Helpful?
Thank jrhaynie
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your recent visit to the Champagne Bar. I’m pleased to hear that you had an enjoyable experience and we look forward to welcoming you back again soon. Warm regards, Donovan Alicea, Director of Operations

Setauket
Reviewed November 13, 2015

Room wasn't ready until evening so weren't able to use it to change for dinner & a show. I paid for a suite and didn't get to enjoy it as when we returned it was time to sleep, get up & leave. Bathroom lines for women ridiculous & kind of a cold atmosphere like everyone is busy. Very disappointing -...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
2Thank juliemN2337AH
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I’m sorry to hear your disappointment during your stay including the room not bring ready upon arrival. If you’d like to discuss your stay in more detail, I can be reached at donovan.alicea@fairmont.com and look forward to hearing from you. Warm regards,...

Stirling, United Kingdom
Reviewed November 11, 2015

During a recent trip to New york for my mums birthday we visited the plaza for afternoon tea as a special treat for a special birthday. I contacted the hotel beforehand to make the reservation and to inform them of the special birthday in the hope they may make an extra effort to treat us well given the occassion. We...

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12Thank Vincent K
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your recent visit for afternoon tea at The Plaza. I’m sorry to hear your disappointment you had and invite you to contact me directly at donovan.alicea@fairmont.com. I look forward to hearing from you. Warm regards, Donovan Alicea, Director of Operations

Istanbul, Turkey
Reviewed November 11, 2015 via mobile

Located on famous 5th avenue and steps away from central park right in the heart of the city...It was my first time in NY and being in the middle of everything was just incredible.. I knew this hotel just like i stayed before even though i was never been to NY before, we are talking about a great word of...

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Thank Burak U
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, We are very pleased to read your review of The Plaza as it highlights many positive aspects of our hotel. I am glad that you enjoyed the comfortable beds and the breakfast in Palm Court. We look forward to the opportunity to welcome you back soon. Warm regards, Donovan Alicea, Director of Operations

Hamburg, Germany
Reviewed November 11, 2015

I highly recommend to have a shot break at the Palm court and to experience the best NYC Cosmo in the world, the freshness of the lemon juice it really makes a new experience. I do not remember the name of our Barman, he was just such nice and friendly and exceed our expectations by far. I was there on...

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Helpful?
Thank Almarosita H
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of the Cosmopolitan from Palm Court. We look forward to welcoming you back soon. Warm regards, Donovan Alicea, Director of Operations

Australia
Reviewed November 10, 2015

It is old world glamour at its absolute best. This is the New York that you see in the movies. The service at the plaza is impeccable and they will truly work to make one's stay fabulous. Our room was just so beautiful. The chandeliers and the luxurious decor just made you feel instantly at home. The butler introduced himself...

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1Thank Felicity B
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I’m glad to hear the positive comments about your room including the luxurious chandeliers. However, I’m disappointed to learn about the maintenance issues you experienced during your stay. Please don’t hesitate to reach out to me directly at donovan.alicea@fairmont.com. We look forward...

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $637 - $1,317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Fairmont Hotels, Despegar.com, Hotels.com and Jetsetter so you can book your The Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#19 Spa Hotel in New York City
#50 Green Hotel in New York City
#79 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

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Calgary, Canada
Bedale, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“call and ask for the view you want.”
  • view of Central park from our room
  • more of the view
 of 5 bubbles shayna797, 4 weeks ago | Read review
“get the luxury suite;)”
 of 5 bubbles teeteex01, 4 weeks ago | Read review
“Go the extra mile for a view of the city”
 of 5 bubbles B7551JUthomasb, 4 weeks ago | Read review
“As always book early”
 of 5 bubbles 962sammyk, Feb 18, 2017 | Read review
“Any room is excellent of itself.”
 of 5 bubbles Y7375BOrobertf, Feb 11, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question