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The Plaza New York - A Fairmont Managed Hotel

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768 Fifth Avenue, New York City, NY 10019
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About

#69 of 519 hotels in New York City
Location
4.9
Cleanliness
4.6
Service
4.3
Value
3.8
GreenLeaders Bronze level
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. From feast to fete, The Plaza’s extraordinary portfolio of refined experiences is enjoyed by all who pass through the iconic revolving door. Guests are invited to revel in the magic of Afternoon Tea in The Palm Court or savor the sights in the elegant Champagne Bar. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Babysitting
Books, DVDs, music for children
Free wifi in the business center
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Evening entertainment
Walking tours
Board games / puzzles
Children's television networks
Indoor play area for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Bath / shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Charming
Languages Spoken
English, French, Russian, Spanish and 10 more
Hotel links
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3603Reviews72Q+A100Room tips
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Most Recent
Amanda P wrote a review Feb 5
1 contribution
The food was incredible. What a special experience and day with my mom, aunt and grandma. Shalim and the staff were attentive and lovely. Everything was so pretty and clean. I loved all the tea too! Eloise !!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Louis R wrote a review Nov 2022
3 contributions1 helpful vote
Hotel's Favorite
This is the type of experience money can’t buy. It is worth every penny, and even more. It is an experience that is out of this world! I have a younger brother with Autism Spectrum Disorder who is mostly nonverbal, and the staff went out of their way to attend to his every wants and needs, interact with him, and make him feel special. This right here is the reason why my family and I will be coming back as often as we can.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luigi Romaniello, General Manager at The Plaza New York - A Fairmont Managed Hotel
Responded Nov 29, 2022
Dear louisrA1238VP, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam Livermore H wrote a review Feb 3
Penwortham, United Kingdom2 contributions
Lovely afternoon tea at the Plaza for our 20 year anniversary. Fariz was our waiter and was was excellent and the food was lovely. Just the right amount served. Would recommend to anyone looking to do something a little different whilst in New York.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Amal G wrote a review Feb 3
1 contribution
Fariz was amazing and very sweet. His words are so kind and genuine. He would check up on us a few times and really made sure we were well taken care of. Nothing but sweet things about Fariz! The world needs more of him!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leslie M wrote a review Feb 3
Afternoon tea was fantastic, venue is beautiful, and our server Fariz was best in class! He made our anniversary feel extra special, we will definitely be back! The Plazq is a great place to celebrate any special occasions for sure.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Companion26775029270 wrote a review Feb 3
1 contribution
Had afternoon tea, everything was exquisite and expectations were exceeded! Our waiter was absolutely perfect- FAR17 ☕️🫖 Christmas was still in full force throughout the hotel and provided a beautiful atmosphere Thank you
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lori R wrote a review Feb 1
Vancouver, British Columbia, Canada19 contributions10 helpful votes
I arrived solo to celebrate an early Birthday while holidaying in the big apple. Decided to treat myself to this amazing, reputable hotel. Room was splendid, 18th floor, loved the finishings and style, huge shower and tub and hot water! Exemplary service from each and every person I spoke with or who assisted. 5 star all around there for kindness. I'll admit the meals are way overpriced for what you get. At least stand out if you're going to offer same food other restaurants have and charge triple for them... Like a lobster roll with French fries... Came out warm instead of hot, fries were mediocre. Then a ceasar salad was $65 delivered to my room. They charge $10 just for delivery then you feel obligated to give a tip... For a salad, without meat, and buns that were hard and stale! So besides that, still glowing with excitement, and everything was super perfect until later at night when I'd paid 21 for a movie and was in the last 30 min when I started to smell smoke... Well pot to be exact. I thought I could handle it but I noticed a fancy sign stating that it's a non smoking hotel and anyone caught would be fined 1500. So I called the front desk.. I was devastated as I couldn't handle it as it makes me so sick and I'm allergic and get sore throats right away from it... Took about an hour in total to have someone come investigate, confirm I wasnt out of my mind, and then move me to a new room. Lower floor, still no view, but a suite which was of no use to me since I had to check out early in the morning. So I had to pack everything up and couldn't go anywhere as it was late and I was already dressed for bed so had to stick it out until they moved me. Then had to unpack everything again and made me go to bed much later than I wanted to. Just really unfortunate for my only night there... And what didn't sit overly well with me is that upon check out, they never did anything else to make up for the inconvenience it caused... At any other hotel, fine, but at a Fairmont, at that price I have to work hard for to afford... Just disappointing. But I know it wasn't their fault and the staff did the best they could, I guess I had just hoped they would have gone above and beyond, especially cause now I'm sick 🤮. I'd of course still recommend the hotel though!
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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志帆 中 wrote a review Jan 2023
Absolutely great place and service! Our waiter Fariz served warm and delicious tea, and his attention to detail was the best. My daughter was so happy with the great gift. It was an elegant and wonderful experience. Thank you so much Fariz :)
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mei t wrote a review Jan 2023
Their afternoon tea is the best one I've ever had. Not only food and tea but also their hospitalities are really awesome. Especially I'd like to highly recommend Darjeeling! We had an elegant and happy time thanks to a really kind server Mr. Fariz.
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carli K wrote a review Jan 2023
Cabarete, Dominican Republic3 contributions
Our experience at the Palaza was personalized and memorable. Fariz went above and beyond in his intensiveness in detail and care. Thank you so much for making us feel special and giving us the plaza experience.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$840 - $1,266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza new york city, plaza hotel new york city
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
282
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THE PLAZA NEW YORK - A FAIRMONT MANAGED HOTEL - Updated 2023 Prices & Reviews (New York City)

Frequently Asked Questions about The Plaza New York - A Fairmont Managed Hotel
Which popular attractions are close to The Plaza New York - A Fairmont Managed Hotel?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), St. Thomas Church (0.3 miles), and Museum of Jewish Heritage (0.3 miles).
What are some of the property amenities at The Plaza New York - A Fairmont Managed Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Plaza New York - A Fairmont Managed Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Plaza New York - A Fairmont Managed Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Plaza New York - A Fairmont Managed Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to The Plaza New York - A Fairmont Managed Hotel?
Conveniently located restaurants include Loi Estiatorio, The Modern, and Nerai.
Are there opportunities to exercise at The Plaza New York - A Fairmont Managed Hotel?
Yes, guests have access to a fitness center during their stay.
Does The Plaza New York - A Fairmont Managed Hotel have airport transportation?
Yes, The Plaza New York - A Fairmont Managed Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Plaza New York - A Fairmont Managed Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Plaza New York - A Fairmont Managed Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Plaza New York - A Fairmont Managed Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.