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The Plaza New York - A Fairmont Managed Hotel

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About

#59 of 499 hotels in New York City
Location
4.9
Cleanliness
4.6
Service
4.3
Value
3.8
Travelers' Choice
GreenLeaders Bronze level
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. From feast to fete, The Plaza’s extraordinary portfolio of refined experiences is enjoyed by all who pass through the iconic revolving door. Guests are invited to revel in the magic of Afternoon Tea in The Palm Court or savor the sights in the elegant Champagne Bar. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Walking tours
Babysitting
Books, DVDs, music for children
Free wifi in the business center
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Board games / puzzles
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French, Russian, Spanish and 10 more

Location

768 Fifth Avenue, New York City, NY 10019
The Plaza New York - A Fairmont Managed Hotel
4.5
4.5 of 5 bubbles4,139 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Plaza New York, a Fairmont Managed Hotel, is frequently celebrated for its stunning rooms and prime location near Central Park and Broadway. Guests have called out the cleanliness and the luxurious amenities, including a regal afternoon tea, as highlights of their stay. While the service is often described as warm and professional, with servers like Fariz and Shalim receiving special praise, some travelers feel the hotel's value doesn't match the high cost, and a few note that the grand atmosphere is dimmed by dated decor.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Opulent
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Experience518262 wrote a review Feb 2024
1 contribution
I recently stayed at The Plaza with my young daughter for her first trip to NYC. I could not have imagined a more magical experience from start to end - and such a warm, welcoming, and accommodating team to welcome us. Such an amazing stay - thank you!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Louis R wrote a review Nov 2022
4 contributions
Hotel's Favorite
This is the type of experience money can’t buy. It is worth every penny, and even more. It is an experience that is out of this world! I have a younger brother with Autism Spectrum Disorder who is mostly nonverbal, and the staff went out of their way to attend to his every wants and needs, interact with him, and make him feel special. This right here is the reason why my family and I will be coming back as often as we can.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from Luigi Romaniello, General Manager at The Plaza New York - A Fairmont Managed Hotel
Responded Nov 29, 2022
Dear louisrA1238VP, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emmy M wrote a review Feb 2024
1 contribution
Server was very very very nice and sweet. All the servers and employees were very willing and understanding with our allergies and needs and their customer service felt very personal and was phenomenal. I would highly recommend going here. You feel like royalty and it honestly feels like a dream.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Xaanthare X wrote a review Feb 2024
1 contribution
The service was a 10/10. So was the food. Everything was absolutely exquisite. Thank you specifically to Mr. Fariz Tello, he was very attended to our concerns. I have decided that if I am ever as rich as my grandparents this hotel is where I want to spend my retired days.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Emily L wrote a review Feb 2024
1 contribution
Had a tea lunch at the palm court, it was fabulous! Everything from the service to the atmosphere was top notch! Also catered to gluten and dairy allergies, chef and waiter knew lots about allergies and were able to direct us on the menu accordingly. Will definitely be back again!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jules G wrote a review Feb 2024
1 contribution
Shalim gave us the best experience at the Plaza for tea! I even got a free piece of cake for my birthday! The food was great and the tea stayed hot for hours! Shalim was so attentive and got us anything we needed. Will never forget this experience!
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Steve J wrote a review Feb 2024
1 contribution
Shalim was the most attentive server and has a wonderful knowledge of tea! What a memorable experience!!! I highly recommend everyone stop by the plaza for tea while in NYC on their next trip. A beautiful hotel and a delicious way to spend the morning.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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EAV60 wrote a review Feb 2024
Dover, Delaware3 contributions
+1
The best hotel stay I have ever experienced. Beautifully appointed rooms, and the most professional hotel staff I have ever encountered. From the time you check in, to the departure, every staff member is helpful and friendly. No request goes unmet. What I noticed most of all is the pride in working in such a beautiful landmark in NYC.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bettina Z wrote a review Feb 2024
1 contribution
Bed, pillows, comforters were all extremely soft and comfortable! I didn't want to get up! Gave us complimentary champagne, chocolate covered strawberries, bottled water, and a book on the history of the Plaza for our anniversary celebration!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Expect several hundred more dollars added to your bill due to city fees and taxes. Food is very...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luigi Romaniello, General Manager at The Plaza New York - A Fairmont Managed Hotel
Responded 2 days ago
Dear 16bettinaz, Thank you very much for taking the time to share your wonderful feedback following your recent celebratory experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shannon M wrote a review Feb 2024
1 contribution
Upon arrival at the Plaza, we were greeted by Nick. He remembered us from a previous trip and ensured our service from the second we walked in the door. Whether it is drink service or just general knowledge about the city, Nick is the most resourceful staff member at the plaza! Highly recommend.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Luigi Romaniello, General Manager at The Plaza New York - A Fairmont Managed Hotel
Responded 2 days ago
Dear shannonmU5323JK, Thank you very much for taking the time to share your wonderful feedback following your recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you back and that you had such an exceptional time again. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back for more visits in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$851 - $1,359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza new york city, plaza hotel new york city
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
282
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE PLAZA NEW YORK - A FAIRMONT MANAGED HOTEL - Updated 2024 Prices & Reviews (New York City)

Frequently Asked Questions about The Plaza New York - A Fairmont Managed Hotel
Which popular attractions are close to The Plaza New York - A Fairmont Managed Hotel?
Nearby attractions include St. Thomas Church (0.3 miles), Museum of Jewish Heritage (0.2 miles), and Tiffany & Co. (0.1 miles).
What are some of the property amenities at The Plaza New York - A Fairmont Managed Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Plaza New York - A Fairmont Managed Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Plaza New York - A Fairmont Managed Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Plaza New York - A Fairmont Managed Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to The Plaza New York - A Fairmont Managed Hotel?
Conveniently located restaurants include Jams, Loi Estiatorio, and Nerai.
Are there opportunities to exercise at The Plaza New York - A Fairmont Managed Hotel?
Yes, guests have access to a fitness center during their stay.
Does The Plaza New York - A Fairmont Managed Hotel have airport transportation?
Yes, The Plaza New York - A Fairmont Managed Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Plaza New York - A Fairmont Managed Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Plaza New York - A Fairmont Managed Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Plaza New York - A Fairmont Managed Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.