Fifth Avenue at Central Park South, New York City, NY 10019
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About
#134 of 518 hotels in New York City
Location
4.9
Cleanliness
4.6
Service
4.3
Value
3.7
GreenLeaders Bronze level
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Babysitting
Books, DVDs, music for children
Free wifi in the business center
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Evening entertainment
Walking tours
Board games / puzzles
Children's television networks
Indoor play area for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French, Russian, Spanish and 10 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
255Restaurantswithin 0.3 miles
99Attractionswithin 0.3 miles
Contact
Fifth Avenue at Central Park South, New York City, NY 10019
Getting there
5th Ave / 59th StNew York City Subway2 min
57th StNew York City Subway4 min
Rental CarsSee rental cars from $39/day
3315Reviews70Q+A100Room tips
Reviews
Traveler rating
- 2,144
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- 140
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Popular mentions
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Most Recent
This hotel is spectacular. When you enter the hotel, the fresh smell of Lillie’s is unforgettable. The staff is present but not intrusive. Would recommend visiting the champagne bar and asking for Alam. Order the Billecart-Salmon Rose!
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Date of stay: July 2022Trip type: Traveled as a couple
Helpful
Hotel's Favorite
A week end in Manhattan in an iconic hotel, with fine dining, spa indulgences, and all the culture and shopping the greatest city in the world has to offer. Easy access to 5th Avenue shopping, Central Park, dining options and museums.
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Date of stay: August 2021
Value
Service
Sleep Quality
2 Helpful votes
Helpful
Response from George Cozonis, General Manager at The Plaza New York
Responded Aug 26, 2021
Dear melissalang2018, Thank you for the wonderful feedback on your recent stay with us. I am so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It is also lovely to learn how much you enjoyed our amazing location on Central Park South and that your dining and spa experiences were exceptional. It was our immense pleasure to host you and we look forward to welcoming you back again soon! Sincerely, George Cozonis Managing Director
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Very attentive. Very caring and took care of us. Joey/Jose was amazing at the champagne bar !!! Very helpful. Great with kids. So good with recommendations. Very helpful. Great worker. He is attentive. Caring. Thoughtful. Great employee
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Date of stay: July 2022Trip type: Traveled with family
Helpful
+1
Shalim attended to every detail to make our visit exceptional. We had some food allergies and he made modifications to ensure our safety. He also read the note in the reservation regarding my daughter’s upcoming 16th birthday. They sang and presented her with a signature box of chocolates. Stanley was also wonderful and answered all of our questions about the hotel. We will definitely come back. Thank you Shalim and Stanley for a wonderful experience!
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Date of stay: July 2022Trip type: Traveled with family
Helpful
The hotel charges a $60 surcharge per day that is not displayed into the headline nightly rate, even though you must pay it per day (therefore, it's borderline fraud that it's not calculated into the rate you are shown on booking, but instead buried into notes). Of this daily surcharge, the hotel gives you a $50 per day on a use-it-or-lose-it basis. There's no way of getting out of this fee, but it isn't shown to you in the nightly rate. Unfair business practice operating at the Plaza. The fee has been in place since 2018 and as you can see from reviews, it's deeply onpopular.
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Date of stay: June 2022Trip type: Traveled on business
Location
Cleanliness
Service
Helpful
We had a wonderful time and the service was impeccable. Truly a bucket list experience. Nice to slow down and sip tea, eat treats and enjoy the ambiance with my teen. Lovely opportunity to dress up, enjoy a quiet moment together and enjoy the beauty of this historic place. The food was delicious, simply phenomenal pastries, and the services was flawless. Thank you to Kabir Ahmed - our server.
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Ted Selogie, General Manager at The Plaza New York
Responded 4 days ago
Dear 351juliao, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted you gave us a chance to "wow" you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It was our immense pleasure to host you and we look forward to welcoming you back again soon. Thank you again! Sincerely, Ted Selogie Managing Director
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We finally got in for high tea after trying so many times and the scarcity of reservations probably served to boost our expectations too high. The room, while beautiful, has very tight seating which is a little alarming during a pandemic. The tightness of seating, large volume of people, and acoustics, makes for a very loud and harried experience which really runs cross-purpose of a high tea. Another simply shocking element is the fact that the restrooms are located on the floor above and the women’s room has only two stalls which creates a long line of frustrated women waiting outside and occasionally commandeering the Men’s room. The tea was good and the sandwiches and sweets were average.
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Response from Ted Selogie, General Manager at The Plaza New York
Responded 5 days ago
Dear Vigilant6, My sincere apologizes for your recent experience at our hotel. Your experience certainly fell far below your expectations and ours. We would welcome the chance to discuss the challenges you encountered during your visit and welcome you to contact us directly at plzfrontofficemanagement@fairmont.com. Please reference this review and any other details, so that we may work to restore your faith in our hotel. We hope to hear from you soon. Sincerely, Ted Selogie General Manager
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Dream come true experience from start to finish. The Plaza staff was very friendly and made us feel welcome. This was my families first visit to New York City and it was an all around unforgettable experience. We will definitely be staying here, should we visit NY again!
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Ted Selogie, General Manager at The Plaza New York
Responded 5 days ago
Dear Dprejano, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted you gave us a chance to "wow" you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It was our immense pleasure to host you and we look forward to welcoming you back again soon. Thank you again! Sincerely, Ted Selogie Managing Director
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We had a wonderful time at afternoon tea. Shalim Khan took wonderful care of us. He was patient and also brought a out a birthday surprise. It was our first time and we will definitely be back! Thank you!
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Date of stay: June 2022Trip type: Traveled with friends
Helpful
Response from Ted Selogie, General Manager at The Plaza New York
Responded 5 days ago
Dear O4773USannah, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted you gave us a chance to "wow" you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It was our immense pleasure to host you and we look forward to welcoming you back again soon. Thank you again! Sincerely, Ted Selogie Managing Director
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The hotel is AMAZING! Inside and outside, a real gem! The people at the reception are really helpful and nice, the housekeeping are one of a kind - the best people I ever met in my life, the spa personnel happy and calm - just as you would …
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Date of stay: May 2022Trip type: Traveled on business
Helpful
Response from Ted Selogie, General Manager at The Plaza New York
Responded 5 days ago
Dear diamondb545, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted you gave us a chance to "wow" you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It was our immense pleasure to host you and we look forward to welcoming you back again soon. Thank you again! Sincerely, Ted Selogie Managing Director
Read more
PRICE RANGE
$893 - $1,322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza new york city, plaza hotel new york city
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
282
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Claim Your Listing Frequently Asked Questions about The Plaza New York
Which popular attractions are close to The Plaza New York?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), Experience NYC | Sightseeing Tours (0.10 miles), and St. Thomas Church (0.3 miles).
What are some of the property amenities at The Plaza New York?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Plaza New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Plaza New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Plaza New York?
Conveniently located restaurants include Loi Estiatorio, The Bar Room at The Modern, and Beyond Sushi.
Are there opportunities to exercise at The Plaza New York?
Yes, guests have access to a fitness center during their stay.
Does The Plaza New York have airport transportation?
Yes, The Plaza New York offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Plaza New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Plaza New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Plaza New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.