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Fifth Avenue at Central Park South, New York City, NY 10019
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About

#130 of 513 hotels in New York City
Location
4.9
Cleanliness
4.6
Service
4.3
Value
3.7
GreenLeaders Bronze level
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. From feast to fete, The Plaza’s extraordinary portfolio of refined experiences is enjoyed by all who pass through the iconic revolving door. Guests are invited to revel in the magic of Afternoon Tea in The Palm Court or savor the sights in the elegant Champagne Bar. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Babysitting
Books, DVDs, music for children
Free wifi in the business center
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Evening entertainment
Walking tours
Board games / puzzles
Children's television networks
Indoor play area for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French, Russian, Spanish and 10 more
Hotel links
Special Rate:It's ALL Possible - Save Up to 25%

Location

Full view
100Great for walkers
Grade: 100 out of 100
255Restaurantswithin 0.3 miles
99Attractionswithin 0.3 miles
3346Reviews70Q+A100Room tips
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Most Recent
Brian B wrote a review Yesterday
1 contribution
My wife and I brought our daughter in for morning tea to celebrate her becoming a Radio City Rockette! Our server, Shalim, was awesome! In addition his manager, Robert, came by to chat and was incredibly nice and accommodating. The Plaza, and the entire team, knocked the cover off the ball!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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melissalang2018 wrote a review Aug 2021
5 contributions3 helpful votes
Hotel's Favorite
A week end in Manhattan in an iconic hotel, with fine dining, spa indulgences, and all the culture and shopping the greatest city in the world has to offer. Easy access to 5th Avenue shopping, Central Park, dining options and museums.
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Date of stay: August 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from George Cozonis, General Manager at The Plaza New York
Responded Aug 26, 2021
Dear melissalang2018, Thank you for the wonderful feedback on your recent stay with us. I am so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It is also lovely to learn how much you enjoyed our amazing location on Central Park South and that your dining and spa experiences were exceptional. It was our immense pleasure to host you and we look forward to welcoming you back again soon! Sincerely, George Cozonis Managing Director
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LbSCO wrote a review Yesterday
Scotland, United Kingdom32 contributions
We visited The Plaza for breakfast and enjoyed the experience for the most part. The building is beautiful, staff are very attentive. However, for the price, the food was very disappointing.I probably wouldn’t return! It’s a been there, done that kind of place. I could have had a better breakfast on Times Square for a lot less!
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stefanescu wrote a review Yesterday
Bucharest, Romania4 contributions3 helpful votes
Perfect position, best services, don't forget to give tips anywhere :). Is NY! I'm not for the first time în this hotel, never disapointed. I stay in the room nr 1231 for 4 nights, very clean, 2 times /day cleaning. Minus: towels a bit too old, noisy, windows are not perfect sealed, but not too much to complain. A lot of fresh flowers în the loby, a nice historical building, a very prompte and professional concierge. I will come again!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jk737 wrote a review Aug 11
Vienna, Austria59 contributions67 helpful votes
I again stayed a The Plaza in June for a business trip and wasn't disappointed. Spacious rooms, flawless service, central location (if you need to be at the Upper East Side or Midtown). In particular, I'd like to single out, and praise, Hatsumi from the Concierge team, who always manages to get the restaurant tables I want. I'll definetely will be back.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luigi Romaniello, General Manager at The Plaza New York
Responded 3 days ago
Dear jk737, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you back and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director
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Kem G wrote a review Aug 8
1 contribution
I had the best tine celebrating my birthday. The staff amd the workers were all very professional amd kind in their job and speaking to you. They are all always ready to help you in any way shape or form. The hotel was always very clean and well put away.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luigi Romaniello, General Manager at The Plaza New York
Responded 5 days ago
Dear 771kemg, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director
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AllanaRam wrote a review Aug 7
5 contributions3 helpful votes
For my sister's birthday this year I decided to take her to the Plaza for afternoon tea last Sunday. We had the pleasure of being served by Muhibul. From start to finish it was a beautiful experience. The ambiance, decor and service exemplified class, as would be expected from the Plaza. Muhibul went above and beyond to make sure we were comfortable. Giving us recommendations for his favorite teas (an almond blend I would have never thought to try) and checking on us made us feel so welcomed. The scones, finger sandwiches and deserts were all delicious. Thank you for a great experience and a very memorable birthday celebration.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luigi Romaniello, General Manager at The Plaza New York
Responded 5 days ago
Dear AllanaRam, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and your sister and that you both had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director
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TinkerbellHorsham_UK wrote a review Aug 6
Horsham, UK5 contributions4 helpful votes
We had a wonderful stay at The Plaza, a lifetime dream for me personally. The hotel is beautiful, the staff are friendly, efficient and welcoming. Special mention goes to Narendra ‘Nick’ Nathani who looked after us in the bar but also went ‘above and beyond’ to make our stay even more special for which we are very grateful.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Luigi Romaniello, General Manager at The Plaza New York
Responded 5 days ago
Dear TinkerbellHorsham_UK, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director
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Jose Peraza wrote a review Aug 4
1 contribution
Great place and amazing service! Bartender Kenny at the Palm Court is amazing ! Great service and great person . The food and wine menu is excellent. Highly recommend this place if your looking for upscale.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luigi Romaniello, General Manager at The Plaza New York
Responded 1 week ago
Dear Y6787GWjosep, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you back and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis! It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director
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sjshieb1 wrote a review Aug 3
Hertford, United Kingdom29 contributions12 helpful votes
After being seated a waiter came over with menus. We began to look at cocktail choices and were told that we should leave that and just decide on which tea selection we wanted as they stopped serving at 4pm (it was 3.30pm and we had booked weeks in advance) He brought out water and slopped it in to our glasses and on to the table - which he didn't clear away. Brought the stand with sandwiches, desserts etc on and unceremoniously dumped it on the table. The bowls of cream and jam came with no spoons for transferring them so we had to use our knives which isn't practical for a few reasons. He never asked us during this time if we would like to order the cocktails that we had expressed an interest in. In fact getting anyone's attention was nigh on impossible. The sandwiches were hard and dry - certainly not made fresh. The sweets were just that - sweet. They looked pretty but didn't taste as good. The tea was brought out in huge pots (I'm talking family sized teapots) which for one person was just ridiculous. The waiter then reached across in front of me and my plate to pour it in to my cup without a word, forcing me to lean back considerably and the tea had not had time to soak in to the water let alone brew. Basically, very poor service and a less than average tea which cost a small fortune. I would not recommend it to anyone at all.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luigi Romaniello, General Manager at The Plaza New York
Responded 1 week ago
Dear sjshieb1, My sincere apologizes for your recent experience at our hotel. Your experience certainly fell far below your expectations and ours. We would welcome the chance to discuss the challenges you encountered during your visit and welcome you to contact us directly at plzfrontofficemanagement@fairmont.com. Please reference this review and any other details, so that we may work to restore your faith in our hotel. We hope to hear from you soon. Sincerely, Luigi Romaniello Managing Director
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PRICE RANGE
$903 - $1,424 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza new york city, plaza hotel new york city
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
282
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Frequently Asked Questions about The Plaza New York
Which popular attractions are close to The Plaza New York?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), St. Thomas Church (0.3 miles), and Museum of Jewish Heritage (0.3 miles).
What are some of the property amenities at The Plaza New York?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Plaza New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Plaza New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Plaza New York?
Yes, valet parking is available to guests.
What are some restaurants close to The Plaza New York?
Conveniently located restaurants include Loi Estiatorio, The Bar Room at The Modern, and Beyond Sushi.
Are there opportunities to exercise at The Plaza New York?
Yes, guests have access to a fitness center during their stay.
Does The Plaza New York have airport transportation?
Yes, The Plaza New York offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Plaza New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Plaza New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Plaza New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.