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The Plaza

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The Plaza
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1,942 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

My friend and I went to eat something like a sandwich in the afternoon, and the menu only offers a cold turkey sandwich and a burger . Very bad sevice and unfriendly waiters. we take a soda there and we went elsewhere. nomlo I never recommend

Helpful?
1 Thank TASTAS2010
Melbourne, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed June 27, 2016

This legendary hotel on Fifth Ave is a NY classic from service to the rooms. Whilst most hotels are in the contemporary style The Plaza maintains its classic heritage which transports you to a spectacularly decorated hotel with silver service. Staff are very knowledgeable and friendly. The hotel car (one which is Mercedes Benz S class) can take you around... More 

Helpful?
3 Thank mehmbers_only
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Arbroath, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Booked in for afternoon tea here during our trip to New York as it was a must! We were early so went into the bar to have a drink which was great! Great staff and lovely to sit and people watch! Afternoon tea was so good! We had the champagne afternoon tea which was slightly more expensive but worth it... More 

Helpful?
Thank Holly S
Sao Paulo, SP
Level Contributor
244 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Plaza's tea room is still open for breakfast and tea. This is an elegant landmark of New York and I find it so much nicer to meet friends here or in the Champagne Bar rather than in the Food Hall downstairs.

Helpful?
Thank Cedar32
Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location, location, location Enjoyed our one night stay at The Plaza albeit not long enough!!! Have always dreamt being at this hotel one day and it had finally arrived. Our room felt so big as we had a large bedroom area, an office area and a large bathroom. The bed was devine. The pillows luxurious that when you placed your... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Manuela K
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The location is very good,the hotel is a classic not bad rooms , however it is so expensive for no reason. if you order something like food to your room you have to check your bill before you sign the check and check your order . Thy cheat .I was charged 195 $ for 2 boiled eggs 1 coffee 1... More 

Helpful?
2 Thank aga m
Donovan A, Manager at The Plaza, responded to this review

Dear aga m, Thank you for taking the time to share your experience with us and I certainly appreciate your comments. I hope that you will accept our sincere apologies for the disappointment with your stay. Please feel free to follow-up personally with me in regards to the issues you’ve mentioned. I can be reached at donovan.alicea@fairmont.com and look forward... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had two nights in the plaza hotel we were 4 guys went there for business meeting, we get two bedrooms next to each other. It was really quite hotel you need to at on NYC. We thought the car noises will bother us.

Helpful?
Thank Faisal A
Donovan A, Manager at The Plaza, responded to this review

Dear Faisal A, Thank you for sharing your feedback with us about your stay. I’m delighted to hear that you chose The Plaza for your recent stay to New York City and am so pleased to hear that you enjoyed your time with us. It would be an honor and a privelage to welcome you back again soon. Warm regards,... More 

Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Great service and location , the Consierge service is impeccable , walking distance to Central Park only negative thing they lack a swimming pool , which I think important for kids , the food court downstairs excellent option for late dinner

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank carloscB5105BF
Donovan A, Manager at The Plaza, responded to this review

Dear carloscB5105BF, Thank you for taking the time to share your feedback with us about your stay. I’m honored to hear about your exceptional experience you had with us during your visit. I truly appreciate the kind comments about our concierge team, as well as how you enjoyed the Todd English Food Hall. We would be honored to have you... More 

Mill Creek
1 review
5 of 5 stars Reviewed 1 week ago

We had the pleasure of staying at the Fairmont Plaza Hotel in NYC - it was the nicest hotel that we have ever stayed in. The room was beautiful, quiet, bed was outstanding - the staff so helpful and friendly, and the location excellent.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank 107geraldc
Donovan A, Manager at The Plaza, responded to this review

Dear 107geraldc, Thank you for sharing you feedback with us about your recent visit. I’m delighted to hear that enjoyed your stay with us and how you thought our staff was helpful and how your enjoyed our location adjacent from Central Park. Again, thank you so much for your feedback, and we hope to welcome you back again soon! Warm... More 

Los Gatos, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our fourth stay at The Plaza in the past 3 years. It has been consistently superb. In particular, the people make the experience at The Plaza memorable. Worth the price for sure. Close to the park, museums, and Broadway.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank LT-Ski
Donovan A, Manager at The Plaza, responded to this review

Dear LT-Ski, Thank you for sharing your feedback with us about your stay. I’m delighted to hear that you chose The Plaza for your recent stay to New York City and am so pleased to hear that you enjoyed our great location adjacent from Central Park as well as our legacy service and facilites. Did you have the opportunity to... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $722 - $1,965 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#24 Spa Hotel in New York City
#49 Green Hotel in New York City
#87 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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