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The Plaza

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The Plaza
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2,028 Reviews from our TripAdvisor Community

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Showing 1,676: English reviews
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed yesterday NEW via mobile

The Plaza hotel is my favorite place to stay at New York. Everything seems to be perfect, they take care of all details in here. Friendly staff, luxurious rooms, excellent location and convenient place as it has many restaurants and coffee shops in the lower ground floor. Can't wait till next time to stay at the Plaza. Warm thanks to... More 

Helpful?
Thank Naeemaalmheiri A
Fort Worth, Texas
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
HOTEL’S FAVORITE REVIEW
Reviewed September 27, 2016

Whenever you think New York, The Plaza stands out as a landmark of this great city. I stayed there for 4 nights with my wife celebrating our honeymoon. We got there and right away we were congratulated for our wedding. We got an upgraded room on the 17th floor. IT WAS AMAZING!!!. Our room was kept in tip top condition... More 

Helpful?
2 Thank Gonzalo D
About Hotel's Favorite Review
Croydon, United Kingdom
Level Contributor
105 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 days ago NEW via mobile

Called in for refreshment after a night time horse ride around the park, was made very welcome & after having a wander around the shops & eatery's downstairs we had delicious cocktails in the beautiful bar a lovely end to the evening.

Helpful?
Thank Sheila W
chicago
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 days ago NEW

We have stayed a few times at the Plaza. Everything about this hotel is top notch, even the aromatherapy smell that floats throughout the hotel. The service is impeccable, location is perfect and the rooms are stunning. I have included photos of the Carnegie Suite and a standard room. This property is worth every penny!

Helpful?
Thank vgood2
Management response:

Dear vgood2, Thank you for sharing your wonderful experience at The Plaza. The fragrance you mentioned throughout the hotel is a Gardenia scent, made especially for The Plaza. You can also take a piece of The Plaza with you home if you stop by the Plaza boutique located in our retail shops. There they sell candles, room sprays and room... More 

Titusville
1 review
Reviewed 3 days ago NEW

the marble sink was dirty. The butler or perosn in charge of the luggage did not help us carry our luggages and bags. We carried all our luggage and bags to our car. The sink was very dirty ( the side and the stand) - looks like it has thick molds.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank marygD9086GP
Management response:

Dear MarygD9086GP Thank you for your valuable feedback regarding your recent stay with us at The Plaza. Allow me to apologize on behalf of the entire hotel for the disappointing experience you had during your recent stay here. Please know that this is not typical of The Plaza’s high standards and I personally find this to be embarrassing. While unfortunately... More 

Blackpool, England, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 days ago NEW

Wow! Hard to believe we got to stay at the world famous Plaza hotel and it lived up to all our expectations and more. Walking into the lobby and being ushered through the "guests only" red ribbon was an experience in itself (especially with the addition of magnificent Christmas decorations). Check in was efficient and we were on our way... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Steve O
Management response:

Dear Steve O, Firstly, Thank you for considering us on your bucket list! I am surprised to hear that we did not have the opportunity to celebrate your partner’s birthday with you! If you had informed us and we failed at it, please email me at Donovan.alicea@fairomnt.com so I can assure the proper follow up is done with my team.... More 

Doha
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

This hotel is a perfect place to stay in New York with a central location near the park and shopping and outstanding service , they have a really high level of attention to detail and are truly a luxurious address with top notch concierge services and a convenient food court , salon and beautiful rooms This hotel is a must... More 

Helpful?
Thank Mais T
Management response:

Dear Mais T, Thank you for your compliments! We look forward to welcoming you back to The Plaza! Kind Regards, Donovan Alicea Director of Operations More 

Acworth, Georgia
Level Contributor
3 reviews
Reviewed 6 days ago NEW

Fariz is the best waiter!! We've been going there for 3 years and have enjoyed our tea luncheon every time. Not many Tea Rooms allow children under 10 and my granddaughter who is now 5 has been attending with us. Fariz treated her like a little princess!! Thank you again, Fariz!!

Helpful?
Thank Chatham14
Management response:

Dear Chatham14, Thank you for sharing your experience with us at The Palm Court! I'm glad to hear that Fariz made such a difference for your granddaughter. Did you happen to try the Eloise tea? Hope to see you again soon. Best, Donovan Alicea, Director of Operations More 

Level Contributor
6 reviews
Reviewed 6 days ago NEW via mobile

We had three nights in the Plaza and selected the hotel because of its location and rep. Room service was as expensive as you would expect with cup of tea at circa 19 dollars. Rooms where nice although felt like the decor was a little plan and dated. We should of checked out the food halls sooner in the basement... More 

Helpful?
Thank Graham R
Management response:

Dear Graham R, We always welcome feedback form our guests and I will be sure to share your comments with our food and beverage teams. I'm sorry to hearthat you thought our rooms were dated. Were you able to reserve one of our Legacy Suites? Best, Donovan Alicea, Director of Operations More 

The Villages, Florida
Level Contributor
416 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 1 week ago NEW via mobile

This 5-star luxury hotel is in a class all its own. It is located in a premium spot, on 5th and 59th St., overlooking the southern end of Central Park and the Central Park Zoo. The architecture of the exterior is like that of a classic old European hotel, and is breathtaking. In addition to all the luxury you would... More 

Helpful?
Thank thaward
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $533 - $1,477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, Odigeo and Jetsetter so you can book your The Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#27 Spa Hotel in New York City
#50 Green Hotel in New York City
#93 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Plaza staff and other travelers.
26 questions
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Bedale, United Kingdom

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Questions? Get answers from The Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I´m speaking about tea, only”
 of 5 bubbles mliporac, 1 week ago | Read review
“Excellent location just at Central park and shopping and top Restaurant near by”
 of 5 bubbles 875markusz, 3 weeks ago | Read review
“top floors renovated section”
 of 5 bubbles AviBanon, 4 weeks ago | Read review
“ask for view”
 of 5 bubbles HowardJfan, Oct 18, 2016 | Read review
“Even if you get less of a view, ask for a room facing inwards to avoid the traffic noice”
 of 5 bubbles bulgenes, Oct 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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