We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel 32 32 New York

32 E 32nd St, New York City, NY 10016
2 people are viewing this hotel
View deal
Official Hotel
View deal
View deal
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (274)
Room & Suite (292)
Dining (11)


#203 of 531 hotels in New York City
*Please note that due to the effects of COVID-19, we have made some changes to our rules and operations that can be seen at our hotel website* Situated at the iconic convergence of Murray Hill and Flatiron in the heart of New York City, Hotel 32|32 provides a relaxed and entertaining environment for business travelers, artists, and locals alike. Located just beyond the lobby of Hotel 32|32 is Sushi By Bou Nomad, one of the most revolutionary sushi concepts to take New York by storm in the last several years. Sushi By Bou Nomad specializes in Japanese style Omakase, also known as a “chefs choice” sushi tasting. Delicate and fresh fish is served in a sleek and comfortable setting, all within a 30 minute time period, making Sushi By Bou Nomad perfect for a quick lunch, or pre/post theater dinner. Just past Sushi By Bou is Lost Hours, a project by the acclaimed cocktail team of Death and Company, one of America’s top cocktail institutions. With a laid back and sophisticated vibe, Lost Hours blends beautiful Japanese inspired cocktails, with small bites that complement the drinks perfectly.
Read more
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
24-hour security
Baggage storage
24-hour front desk
Express check-in / check-out
Non-smoking hotel
Show more
Room features
Air conditioning
Private balcony
Flatscreen TV
VIP room facilities
Show more
Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish
855Reviews37Q+A100Room tips
Traveler rating
  • 438
  • 253
  • 100
  • 29
  • 35
Time of year
Traveler type
  • More
Selected filters
  • Filter
  • English
Popular mentions
G Stewart wrote a review Jan 4
1 contribution
DO NOT STAY HERE. I booked a room in good faith off of their website images and description. Room was filthy and furniture in disrepair. Room change request was not granted. You probably won’t even stay in the building with the amenities, they walk you to an adjacent building that’s not as nice. Checked out after 1 night as the uncleanliness was unacceptable. Made multiple attempts to get a refund for the remainder of the stay but they ignored my requests. Not even a professional, curtesy reply. My complaint is legitimate so I filed with the NYS Consumer Protections and they ignore them too. So after patiently waiting for them to make their wrong right I am now here, letting other people know. Attached pictures of what the room will actually look like. Multiple dirty walls, floorboards that look like possible mold, stain on headboard that appears to be blood, burn marks on curtains that hang over the heater, gunk in the dresser drawer, filthy stove top and a picture of how dirty your feet will be after walking across the floor, and what the “private balcony” really looks like. Cleanliness is the most important factor in a hotel room.. who wants to lay down and sleep in someone else’s dirt??
Read more
Date of stay: November 2021Trip type: Traveled on business
kaykayk wrote a review Dec 2021
Milwaukee, Wisconsin7 contributions9 helpful votes
i stayed in the north tower of hotel 32 between dec 13th to dec 17th and lets just say ill never let alone stay here again or book through hotels.com to book anymore future hotel reservations. upon booking at this hotel i did know that it was nonrefundable of what i chose, but i had problems before i even got there. the state i was leaving from encountered a snowstorm and i had to change my booking, the hotel wasnt even sympathizing with me to waive a change fee and i had to come out $58 to pay for my dates to be changed. red flag number 1. i had initially 2 separate bookings; 1 for the 3 days i stayed there and another for the last 2 days because i didnt know what to expect with this snowstorm that was coming the day i was supposed to leave. red flag number 2, once i got to the hotel; the staff was so rude once i got to my room the conditions were horrible. there was mold everywhere, dead mouse/mouse droppings in the ventilation cooling system, rust in the shower, mold behind the doors, spiders in the corner, bed bugs in the bed, my mom and myself were bit up! i mean just take a look at the reviews, they speak for themselves. i stayed at this hotel maybe twice or 3 times, this was the last. i havent been to this hotel in 5 years, it has went down the DRAIN. the room we had was just all around disgusting.. it took them hours to even bring up new towels and other things for the room that was needed, we had to wait a whole day to get our room cleaned, they wouldn't even let us change to our other room which was full superior on our other booking due to the rooms being booked in the other tower but yet there was other people checking into the south tower for the room we had paid for on our second booking. the elevator was not working and was stuck for 2 days on the 6th and 16th floor; the staff knew about it and nothing was done.. my mom is elderly and ended up falling down the stairs injuring herself. and all the manager could do was try to kick us out at 4am, banging on the door trying to make us leave, we ended up calling the police about this matter and they had to force the manager "mike maynard" to give us back our deposit, my mom was in tears, she is bruised up from hips to ankles down from falling down the stairs at hotel 32. mike maynard promised to give us a full refund and we never even got it. in total, i was charged $532.01, $51.60, $58.27. the only refund i received back was my $175.00 deposit. i've filed a dispute against hotels.com, hotel 32 today and might even sue for injuries. this hotel should be ashamed of the service they put on, its embarrassing and unprofessional. when hotels.com, contacted them today regarding this they said that they have no complaints filed of what happened, i mean of course.. you guys dont want to be sued and money taken back that is rightfully mine; i want my money back and will be going public on every service that this hotel is advertised on until i get my money back. every night there was a different staff member working in the north tower; having public conversations when they're supposed to be working and bringing people who are nonstaff into the hotel which is a danger to safety of people in the building. i want my money back, simple as that; this hotel needs to be shut down. the conditions are disgusting and violates the health code.
Read more
Date of stay: December 2021
1 Helpful vote
Dominic K wrote a review Nov 2021
1 contribution2 helpful votes
Upon arrival we were put into a room without a balcony because, "they fill up fast." We booked and paid for this room 6 months in advance. We were told management would call us, the desk clerk couldn't do anything. Never got a call the entire time we were there. Complained to Expedia, a new room was ready the next day, and we were promised a discount. The manager would call us. Got the new room, which was tiny, dirty, AC/Heat didn't work, and again, not what we paid for... (Streetview queen does not mean looking into an alley.) Never got a call. Asked on checkout about the discount. The manager will call you. Still no call. They double and triple book rooms, the desk staff don't care and the management is completely absent. We asked for a manager every day between 10am and 6pm and they were never there. It was always, "Oh, sorry, he had to leave, he left early, he's not in today..." Sandra, I'm looking at you. You were lazy, spent most of your shift talking to your friend, and didn't give a F$$$ if the guest were unhappy. I highly recommend the Jane, the Gotham or even the Westin. This place is a ripoff.
Read more
Date of stay: October 2021
2 Helpful votes
Chandra S wrote a review Jul 2021
Flushing, New York9 contributions2 helpful votes
I like this hotel but, I do not like that they charge a $175 holding fee, just in case your damage the room. If you don't mess anything up, you do not get charged. The beds are comfortable and I love the little balcony.
Read more
Date of stay: May 2021
Sleep Quality
abbs wrote a review Jul 2021
1 contribution2 helpful votes
The place did not look as advertised. We didn’t know there were 2 different building with the same name. So we checked in the wrong hotel & they didn’t bother telling us there was another BETTER option. The view was absolutely disappointing never again.
Read more
Date of stay: July 2021Trip type: Traveled as a couple
2 Helpful votes
$109 - $965 (Based on Average Rates for a Standard Room)
United StatesNew YorkNew York CityNoMad / Midtown
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel 32 32 New York
Which popular attractions are close to Hotel 32 32 New York?
Nearby attractions include Manhattan Skyline (0.2 miles), Empire State Building (0.2 miles), and The Magician at the NoMad Hotel (0.3 miles).
What are some of the property amenities at Hotel 32 32 New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel 32 32 New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel 32 32 New York?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Hotel 32 32 New York?
Conveniently located restaurants include Spice Symphony, Bagels & Schmear, and Norma.
Which languages are spoken by the staff at Hotel 32 32 New York?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel 32 32 New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.9 miles), World Trade Center Memorial Foundation (2.9 miles), and Hamilton Park (2.4 miles).
Is Hotel 32 32 New York accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.