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305 W 39th St, New York City, NY 10018-1401
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Traveler (102)
Room & Suite (30)
Dining (1)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Floors marked for social distancing
  • Contactless check-out
  • Individually wrapped toiletries
Updated 11/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#395 of 515 hotels in New York City
Location
4.4
Cleanliness
3.3
Service
3.1
Value
3.0
Artel Hotel Times Square, a Red Collection hotel, lets you enjoy a city chic, midscale yet affordable experience in the heart of Times Square. With our hotel just minutes away from iconic landmarks of downtown Manhattan, we offer our guests a cozy, comfortable stay with the ease of city exploration. Artel Hotel Times Square keeps you close to NYC’s most exciting attractions such as Madison Square Garden, Empire State Building, Rockefeller Center, Central Park, the Statue of Liberty, Ellis Island, One World Trade Center, Madame Tussauds, the New York Public Library and Bryant Park. We are within walking distance to Broadway’s biggest shows. There are three major airports: LaGuardia Airport (LGA), John F. Kennedy International Airport (JFK) and Newark Liberty International Airport (EWR). Port Authority Bus Terminal and Penn Station Railway Terminal are nearby for convenient transportation. Our hotel offers guests free Wi-Fi, 24-hour beverage service, third party 24-hour room service, lower lobby coffee lounge & open air exterior courtyard as well as ice machines. All rooms feature Aveda guest bath amenities, hair dryers, Grand Royal linen & Terry Collection towels. Luggage racks and fridges are available upon request. Third party dry cleaning & laundry services are available for a fee and complimentary passes to Planet Fitness are available at reception. Artel Hotel Times Square has 100% smoke free rooms. *$100 deposit required at check-in for all guests. Refundable at check-out. No on-site parking. Offsite parking in nearby garage available for $65/night for guests of Artel Hotel Times Square. Rate is subject to change. *Service Fee of $10.00 + Tax per room per night.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Public wifi
Non-smoking hotel
24-hour check-in
Room features
Air conditioning
Housekeeping
Safe
Telephone
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Radio
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
456Restaurantswithin 0.3 miles
150Attractionswithin 0.3 miles
231Reviews59Q+A26Room tips
Traveler rating
  • 83
  • 47
  • 36
  • 16
  • 49
Time of year
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Popular mentions
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Most Recent
Eddie A wrote a review Sep 2022
New York City, New York1 contribution
I had a few problems with my credit card but the attendant Bella went above and beyond in not only fixing the issue but she also put me in a higher floor to ease my mind. Much appreciated and professional women. She also recommended multiple places to visit and where to eat.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Carpenter, General Manager at Artel Hotel Times Square
Responded 6 days ago
September 26, 2022 Good Morning Leddiea, Wow, what a great review thank you for noting Cynthia she does aim to please our guests, and we are delighted that you had a good experience here at Artel Hotel, Times Square. We thank you for your valuable feedback and your business and we truly hope you decide to return some time in the very near future. Best Regards, Thomas Carpenter, General Manager tom.carpenter@artelhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rush401 wrote a review Sep 2022
Vienna, Austria788 contributions139 helpful votes
+1
A very nice hotel in the midst of times square..the reception is a small area wth 24 hrs coffee provided..the staff are very nice mr Tommy at recepction efficient and very helpful..the rooms were good with tv/clock and ac..clean bathrooms..it's a small hotel only 4 rooms per floor..the location is superb..safe for a single lady..had a very comfortable stay..
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Date of stay: September 2022Trip type: Traveled solo
Room Tip: Parking is available also next to Port authorities easy walking distance to all Broadway...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Carpenter, General Manager at Artel Hotel Times Square
Responded 1 week ago
September 25, 2022 Good Evening Rush, We are very happy we were able to provide you a great experience here at Artel Hotel, Times Square. We do aim to please and glad you were overall satisfied. We thank you for your feedback and we truly hope you decide to return some time in the near future. Best Regards, Thomas Carpenter, General Manager tom.carpenter@artelhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raul A wrote a review Sep 2022
1 contribution
Both the front desk people were very nice a smile on their face. Explained everything to me and helped me out they were very kind. GREAT CUSTOMER SERVICE!!! The room was very nice and we loved our time here!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Carpenter, General Manager at Artel Hotel Times Square
Responded 1 week ago
September 23, 2022 Good Afternoon Raula, We truly thank you for your feedback and we are glad that you had a good experience in our hotel. We also appreciate positive reviews and this is a great way to start my weekend. We thank you for your business and please do not hesitate to reach out to me directly the next time you require accommodations here in the Times Square area. Best Regards, Thomas Carpenter, General Manager tom.carpenter@artelhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicole S wrote a review Sep 2022
Brooklyn, New York1 contribution
Had the pleasure of meeting Tom the GM who held our bags for us after checkout. Everything was above standards and we thoroughly enjoyed our stay. The entire staff is above and beyond! Staying again next week and cannot wait! Definitely recommend this place - plus they have a horse out front 👍🏼
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Carpenter, General Manager at Artel Hotel Times Square
Responded 2 weeks ago
September 12, 2022 Good Morning Nicole, Wow, what a great review, and thank you for mentioning our staff, it's great to hear this type of feedback and even better when we managed to get our guests to come back for future reservations. We truly thank you for your business and again, do not hesitate to reach out to me the next time you require accommodations here in the Times Square area. Best Regards, Thomas Carpenter, General Manager tom.carpenter@artelhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kimberly k wrote a review Sep 2022
3 contributions2 helpful votes
Bella, Tanya, and Abraham (along with a few others), were thoughtful, hospitable, helpful. Wanted a good night’s rest. Room cute, clean. Appreciative to Abraham for the early checkin one time. Coffee and ice water readily available thank god.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Carpenter, General Manager at Artel Hotel Times Square
Responded 3 weeks ago
September 09, 2022 Good Afternoon Kimby, Wow thank you so much for the positive review, we are very fortunate to have our team, thank you for noting how clean your room was your overall satisfaction. We truly appreciate your business and we truly hope that you return some time soon. Best Regards, Thomas Carpenter, General Manager tom.carpenter@artelhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren wrote a review Sep 2022
1 contribution1 helpful vote
This review is wrote with lots of thought. Tom and his team made sure I had a great secondary experience after I had a terrible one through booking.com. This place has had quite the series of improvements made and I have no doubt anyone staying wouldn’t be impressed. 😃
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Thomas Carpenter, General Manager at Artel Hotel Times Square
Responded 3 weeks ago
September 08, 2022 Good Morning Lauren, We were glad to make things right on the second visit and I am truly happy that you had a much better experience. Thank you again for sharing your feedback and again we appreciate your business. Best Regards, Thomas Carpenter, General Manager tom.carpenter@artelhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alley Williams wrote a review Aug 2022
Eureka, California3 contributions
I (solo Female 18) needed a place to stay for just a couple nights before moving into my apartment and Aetel TS was amazing especially for the price! The bed is super comfy, AC/Heat actually works and works quickly. I had a kind bed and they asked at check in if I preferred high or low floor (high of course) which got me on the 19th floor with beautiful views. The location is great, less that 5 min walk to the port Authority station and tons of food and shopping near by with Times Square and Herald Square. The staff was super nice (I wanna say one of their names was Milenny...) I typically am not a fan of Times Square but this had the perfect location because it was just off the Square so you have the convenience without all of the tourist trap scams right out your front door. I also felt very safe walking around at night, and it is a short walk to Bryant Park, NYPL and tons of other great spots. I would definitely reccomend!
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Carpenter, General Manager at Artel Hotel Times Square
Responded Aug 22, 2022
August 22, 2022 Good Afternoon Alley, Wow so glad that we were able to accommodate you here at Artel Hotel, Times Square. We are also happy that you found value with our properties location, especially being so close to mass transit, local shops, restaurants and glad you mentioned the view from your guest room. We truly appreciate you mentioning Millenny, she has been in the property for over a year know and I will be glad to share this review with her and the rest of the team tomorrow. We are glad that you found comfort in staying in the hotel and in our specific location. We thank you for you business and please reach out to me personally the next time you require accommodations here in the Times Square area. Best Regards, Thomas Carpenter, General Manager tom.carpenter@artelhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
E R N wrote a review Aug 2022
46 contributions45 helpful votes
The staff was good. The room had 2 bunks which was great, but there was not much floor space to move about. A bit more shelving would have been great. There was also a lot of noise from other rooms and floors. - each bunk has a charging station and light. Well thought out. Aesthetically, the hotel has really done a good job tying in an abstract theme.
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Date of stay: August 2022Trip type: Traveled with friends
Room Tip: Public transportation is great and close. - the neighbourhood was a little rough at times. I went...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Carpenter, General Manager at Artel Hotel Times Square
Responded Aug 18, 2022
August 18, 2022 Good Morning Valued Guests, We truly thank you for your business and we are glad that you had a good experience at Artel Hotel, Times Square. Thank you noting our bunk beds and us working with the abstract theme. We appreciate you noting our friendly staff as well. Please reach out to me personally the next time you require accommodations in New York City. Best Regards, Thomas Carpenter, General Manager tom.carpenter@artelhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arianna Smith wrote a review Aug 2022
1 contribution
+1
What a fantastic experience! Artel and the staff are amazing, and I can’t recommend Artel enough! I used to live in Brooklyn, so when I saw Artel’s prime location ( walking distance to J and M ) I knew I wanted to stay here. The hotel itself has a really cool vibe and concept; with tons of local artists that have painted the walls and worked on the exterior of the hotel. Every floor has different art, and it gives your stay such a unique experience. The rooms are decent in size ( especially for NY ) and have all the amenities you would need. We got a balcony room, and it was great! Artel also makes the check in process easy, and all the staff was very nice. My boyfriend was planning on proposing which I didn’t know, and he talked to Cecelia, the hotel manager, and the staff was so sweet and amazing they wanted to do something to make it special! After my now fiancé proposed and we came back to the hotel, they had decorated our room! ( see pictures :) ) I was blown away. This is really a great find, and I think everyone should stay here! Affordable and a good location to both travel into Manhattan and enjoy everything Brooklyn has to offer.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Carpenter, General Manager at Artel Hotel Times Square
Responded Aug 23, 2022
August 18, 2022 Good Afternoon Zevraii, Wow we are so delighted that you had a good experience here at Artel Hotel, Times Square. Thank you for noting our friendly staff, your satisfaction with the room amenities, and the fact that you appreciated the hotels overall location to all the fun stuff here in Times Square. We thank you for your business and your feedback, please do not hesitate to reach out to me personally the next time you require accommodations here in New York City. Best Regards, Thomas Carpenter, General Manager tom.carpenter@artelhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cathy B wrote a review Aug 2022
1 contribution
Stayed from 8/17-8/21/22 to accompany my daughter to a daytime summer program. As other reviews note, the staff is very friendly & helpful. Everyone from the front desk staff to cleaning & maintenance & office staff that helps hold luggage was very accommodating. We were granted a late checkout & they held our bags until later in the day. Stayed on the 19th floor, only 3 rooms on the floor & it was extremely quiet. King bed with a separate area for a bunk bed. Room was roomy enough, came with fridge & microwave, everything was very clean. Very nice bathroom with awesome water pressure. No dressers, but we did not need them. Cute wicker baskets were out for various storage items and there were several hangers. Ice machine located in the basement. The A-C was AWESOME...very powerful an adjustable. The beds were SOOO comfortable...slept so well! Best hotel mattress ever! The view of Empire State, specially at night, was terrific. Would absolutely stay here gain!
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: Choose a high floor for a great view & quiet!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Carpenter, General Manager at Artel Hotel Times Square
Responded Aug 8, 2022
August 08, 2022 Good Morning Jcathym, Wow, thank you so much for the positive feedback, so glad that you were overall satisfied with our housekeeping team, front desk team, and thank you for noting the rest of us. We all do aim to please and its always refreshing to see positive reviews. We are glad that you were satisfied with our mattresses and our bedding package, we have been making strives to maintain what we have in our property. We thank you for your business and please reach out to me personally the next time you require accommodations here at Artel Hotel, Times Square. Best Regards, Thomas Carpenter, General Manager tom.carpenter@artelhotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$219 - $429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn times square south hotel new york city, times square comfort inn, comfort inn new york city, new york city comfort inn
LOCATION
United StatesNew YorkNew York CityHudson Yards / Times Square / Midtown West / Garment District / Manhattan
NUMBER OF ROOMS
78
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Frequently Asked Questions about Artel Hotel Times Square
Which popular attractions are close to Artel Hotel Times Square?
Nearby attractions include Style Room NYC Shopping Tour Experiences (0.2 miles), Mission Escape Games (0.1 miles), and Shop Gotham NYC Shopping Tours (0.1 miles).
What are some of the property amenities at Artel Hotel Times Square?
Some of the more popular amenities offered include free wifi, facilities for disabled guests, and paid public parking nearby.
Is parking available at Artel Hotel Times Square?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Artel Hotel Times Square?
Conveniently located restaurants include Liberty Bagels Midtown, Los Tacos No. 1, and Best Bagel and Coffee.
Are there any historical sites close to Artel Hotel Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.3 miles), World Trade Center Memorial Foundation (3.3 miles), and Hamilton Park (1.7 miles).
Is Artel Hotel Times Square accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.