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Empire Hotel

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Empire Hotel
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5,478 Reviews from our TripAdvisor Community

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Showing 4,898: English reviews
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Pennington, New Jersey
Reviewed 2 days ago NEW

From the welcoming email we got from front desk agent, Minerva, asking for our arrival time until we left when Minerva was still at the front desk assisting us, our stay was perfect - great location, room with Lincoln City view, perfect Central Park weather and a spectacular opera!

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Helpful?
Thank jrsyangl
Queens
Reviewed 2 days ago NEW

This is a perfectly decent hotel in a great area. We were attending the Philharmonic across the street and this made for a perfect ladies parlor beforehand. Could use a little update on electronics as well as bedding. None the less, all parties were satisfied with this hotel.

Review collected in partnership with this hotel
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Helpful?
Thank Tyler S
Usa, Japan
Reviewed 2 days ago NEWvia mobile

Hotel is nice.. location is good.room is nice.I like all people They service very nice.room is clean. and front disk people service nice. offer girl the name is Heidi wong, she very nice help me everything. even time.I thanks so mach.

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Thank peterliu168
Reviewed 2 days ago NEWvia mobile

Great location opposite the Lincoln Centre, close to subway and restaurants. Walking distance to Central Park and midtown. We stayed 7 nights and we're given free wifi due to the length of our stay. We were provided with a bottle of champagne and strawberries for my birthday which was a lovely touch. Staff were friendly and accommodating. Room (especially bathroom)...

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Thank Nat A
Leipzig, Germany
Reviewed 2 days ago NEW

Nice Hotel but its getting old and it seems like nobody cares about the conditions. The Sounds of the climaconditions are terrible... nearly no long sleep possible. Take a room with look to the streets!

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Thank O127JAkevinf
London
Reviewed 2 days ago NEW

I have stayed at a number of hotels in Manhattan and the Empire will be my hotel of choice. I am always prepared when staying in Manhattan to compromise with some feature or another at a hotel. It there is no such compromise here. The facilities are great and the hotel staff professional, friendly, and helpful - and pleasant! The...

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Helpful?
Thank LdnRnr
Providence, Rhode Island
Reviewed 3 days ago NEW

Every person we interacted with at the Empire Hotel was exceedingly helpful, especially the concierge, Yuri. Yuri helped us with so many practical details and was alway cheerful and efficient, even staying into his break to one day to make sure we could pick up what we needed.

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Helpful?
Thank kimberlyg891
Jeffrey W, General Manager at Empire Hotel, responded to this review

Kimberlyg891 Thank you so very much for sharing your journey and stay with our community about your experienced. We extremely pleased to hear that Yuri has made a memorable impression. We look forward to your future visit to reconnect. Safe Travels General Manager Empire Hotel

Granger
Reviewed 3 days ago NEW

Hotel location was fantastic i/e walking distance to time square and across the street from central park. Rooms were small, house keeping was unseen and never replenished complimentary amenities. Hotel is in need of some updating.

Review collected in partnership with Amoma.com
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Helpful?
Thank kpmcmahon5
Jeffrey W, General Manager at Empire Hotel, responded to this review

Kpmcmahon5 Thank you for sharing your NYC journey with us as your centrally located respite as starting point for your daily adventures. It is a disappointment that we failed to maintain our level of service that you experienced; this isn't acceptable. We continue to make changes to our ambiance and processes by recognizing the value of our voice of the...

Wakefield, United Kingdom
Reviewed 3 days ago NEW

fantastic hotel, very helpful did all they could to make my boyfriends 30th birthday extra special!!! great location just next to central park!! lovely rooftop bar!! friendly staff and lovely clean room.

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Thank jessicasE1465MX
Jeffrey W, General Manager at Empire Hotel, responded to this review

JessicasE1465MX Wow- thank you for describing the hotel as "Fantastic" it is truly humbling- our associates pride themselves on provided personalized service. It was our pleasure to assistant you in creating a memorable experience with your significant others "BDay". Our team is looking forward to your next visit to continue to connect. Safe Travels General Manager Empire Hotel

Marietta, Georgia
Reviewed 4 days ago NEW

Heating system noise ruined what is an otherwise nice hotel. When the heat comes up, the pipes expand and bang. It is not an issue that can be eliminated without a major overhaul so we won't be visiting again unless we learn it has been resolved.

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Thank 635lesleyl
Jeffrey W, General Manager at Empire Hotel, responded to this review

635Lesleyl Thank you very much for sharing your story and experience during your recent stay. Our sincere apologies...Your voice and your thoughts have been heard. If you are traveling to the NYC market in the future, we do hope to regain your trust in a future visit as we continue to improve our building, processes and service. Safe Travels General...

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Staying in Upper West Side

Neighborhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Ed's Chowder House
Ed's Chowder House
Cuisines: American, Seafood, Soups
The Empire Hotel Rooftop
The Empire Hotel Rooftop
Cuisines: Bar, American
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023
Location: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $147 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Hotel 4*
Number of rooms: 426
Reservation Options:
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Hotel Style:
#196 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Empire Hotel staff and other travelers.
92 questions
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Questions? Get answers from Empire Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Fantastic location for Lincoln Center!”
 of 5 bubbles jrsyangl, 2 days ago | Read review
“Ask for a corner room...they are larger.”
 of 5 bubbles mrsrobb, 1 week ago | Read review
“Ask for rooms with a city view. They can be noisy though”
 of 5 bubbles stephenlZ7211XW, 1 week ago | Read review
“Get a room with a view”
 of 5 bubbles ajlmarquees, 1 week ago | Read review
“Plan ahead and they can be even more helpful...Junior Suite is highly recommended”
 of 5 bubbles brianmK3395TQ, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question