We recently stayed here and cannot say enough about the experience! From check in to check out, everything was seamless! A great staff to assist us with our every need who were kind and courteous and so very helpful. Secure and safe building, wonderful apartment and perfect week! You are merely steps from anywhere in all directions! Wake up in the city that never sleeps with Times Square at your feet! We will definitely be staying here again!
This property leases rooms to hospitality vendors and the vendors then rent you the rooms. For any questions and queries the front desk guys keep saying "we cannot help you, we are not your landlord". It's fine for them to say that but some of them have serious attitude problem. It's like "we don't have to be nice to you since you are not our guest, go speak to your landlord". It's very off putting since you have see the faces of these guys every time you are leaving or entering the building. Also, they won't come to your room for anything, you have to walk down to the reception to collect anything (extra keys, shipments). I have stayed in other service apartments which are much better than this property. I won't recommend this place to anyone and won't every stay here in future.
Excellent location, building appartments from the moment we were greeted by Milton at front desk the experience to stay in Times Square was fantastic.Great views easy access the to sub way,shops and cafes.The condo was very comfortable and clean ,only problem needed more towels.Booked on the internet .BILL the owner was a delight no problems what so ever and was always available.
The building/apartments are good. Try to get the upper floors for lesser disturbance/noise from times square crowd Gym and rooftop observatory are amazing. Service could be better. You have to pick drop baggage yourself in a cart provided. Housekeeping is once in 2 weeks which beats the purpose as I can't keep the house unkempt for so long. Reception staff is good and helpful. Location wise right at times square so always lively.
i got to stay here on my last trip to New York. And i must say location can not get better than this. This right next to Times Square. Terrace from the apartment gives you the best views where you can sip your coffee and enjoy people walking by whole day. Or just stare at the Hershey's main building. Rooftop, is accessible to residents which is quite an experience in itself, given that not all buildings in Manhattan provide. Staff at the reception are quite friendly.