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Park Hyatt New York

153 West 57th Street 57th St and 7th Ave, New York City, NY 10019-2214
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Traveler (1526)
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Panoramas (9)
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About

#154 of 498 hotels in New York City
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
Park Hyatt New York will undergo a multifaceted transformation to its offerings on the 25th floor. During this time, we are committed to continue providing world-class wellness amenities to our guests. Spa Nalai is temporarily relocated offering its full menu of spa services. Select spa services will also be available to guests in the comfort of their guestrooms. Hotel and Spa Nalai guests will continue to have access to our indoor saltwater pool, Jacuzzi, steam room, and fitness center. There will be no locker room access during this time. Due to our transformation efforts, there may be intermittent noise.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Breakfast available
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Wifi
Pool with view
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Breakfast in the room
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Modern

Location

153 West 57th Street 57th St and 7th Ave, New York City, NY 10019-2214
Park Hyatt New York
2,800Reviews50Q+A100Room tips
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Piza G wrote a review Apr 2
3 contributions
It was a great experience of the product presenttaion that we had in this hotel. They have the best staff especially special thanks for pak fahmi, pam Fahri, pak ade and pak himawan for their serving. Fast respond for all of our need. Ready everytime we call. Standby always and they serve the food fast.. Almost none of the empty plate we have..
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Lewis, Guest Services / Front Office at Park Hyatt New York
Responded 2 weeks ago
Dear pizag2024, Thank you for your review of Park Hyatt New York! I am glad you enjoyed our colleagues and the food! We hope to be able to welcome you back in the future. Regards, Andrew Lewis Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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texguy32 wrote a review Mar 2023
Dallas TX87 contributions102 helpful votes
Hotel's Favorite
Had a really good experience here. Great location, service, and room finish out. Staff was very friendly throughout. Rooms were very nice and offered more room than is typical in NY. Good option for families given the larger rooms and pool
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Andrew Lewis, Guest Services / Front Office at Park Hyatt New York
Responded Mar 18, 2023
Dear texguy32, Thank you for your review of Park Hyatt New York. I am glad you enjoyed your stay and the service and amenities at our hotel! We hope to be able to welcome you back in the future. Regards, Andrew Lewis Assistant Director of Operations-Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Customer19801980 wrote a review Apr 1
Europe13 contributions20 helpful votes
+1
-wrote to hotel, my 6 years old son has birthday- no reaction, nothing in the room for him on arrival! -suite: not clean, 2 Tampons!!!!!!! Under the bed, you can find hairs, dirt, dirty cushions! Dirty windows! -pool area: silicone is fouling everywhere -breakfast: Liliput portions for Extreme prices- a shame! 30$ for pancakes! Orange juice 12-14$ from canister -no Easter treatment for the guests! -the concierge is playing either his iPhone- no good morning! Same on the FO!!!!!!!
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: Book for 1200$ another hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Lewis, Guest Services / Front Office at Park Hyatt New York
Responded 2 weeks ago
Dear Customer19801980, Thank you for your review of Park Hyatt New York. We appreciate your feedback about your dining experience, staff interaction and cleanliness. We will ensure we investigate this incident to make sure this does not happen in the future. We hope to welcome you back in the future. Regards, Andrew Lewis Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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samia g wrote a review Apr 1
1 contribution
This hotel was hands down amazing!! We were welcomed with champagne and goodies for our birthdays and anniversary! From the corner suite view across from the Russian tea room and Carnegie hall, to the delicious room service (arrived each time within 15 mins! And arrives in a warmer-so fresh!) to the heated bathrooms floors and commode 😍. The service was top notch! The amenities amazing, modern and luxurious . The location spot on between time square, Broadway shows and Central Park. Have decided to make an annual family trip here! Thank you Andrew Lewis! For making our stay so special ❤️
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Date of stay: April 2024
Value
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Service
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Lewis, Guest Services / Front Office at Park Hyatt New York
Responded 2 weeks ago
Dear 114samiag, Thank you for your amazing review of Park Hyatt New York! I am so glad you enjoyed our service and central location! I am gad we made this stay very memorable. We hope to be able to welcome you back in the future. Regards, Andrew Lewis Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark F wrote a review Mar 2024
Orlando, Florida8 contributions5 helpful votes
57th street is busy and the non-stop noise is a by product. The hotel should try something to reduce the noise. No point in staying a beautiful hotel that you can't sleep at. The service was good, the doorman are very friendly. The rest of the staff are simply ok. Fix the noise.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Lewis, Guest Services / Front Office at Park Hyatt New York
Responded 2 weeks ago
Dear 327markf, Thankyou for your review of Park Hyatt New York. We do have double pained windows in our rooms to help with a sound buffer from the New York City noise and apologize that this fell short. We hope to be able to welcome you back in the future. Regards, Andrew Lewis Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel M. wrote a review Mar 2024
Denver, Colorado4 contributions3 helpful votes
Truly nothing exceptional about this hotel, being Hyatt’s top tier Cat 8 one would expect a friendly warm and inviting atmosphere, it is not! The hotel’s motif is DARK, staffers wear all black and everyone from housekeeping to front desk have earpiece and walkies to talk into like they are secret service. Having never been I called in advance to ask a few questions, one was about their deposit (authorization for incidentals that falls off after your stay) and was told it was $200, upon checkin in they saw a Hispanic in his 20’s and that changed to $300 real quick! Park Hyatt’s “standard suites” aren’t true suites but rooms with couches, Globalists should look forward to a couch adjacent to the bed :) I will give them 5stars on their shitters, they got the fancy Japanese ones that spray your butt clean while simultaneously keeping it toast. And your feet too, the bathroom floors are warmed. Bell hop supervised us lugging our luggage in and out of the property but of course didn’t offer assistance. Overall this place resembles a CULT not a 5star FlagShip luxury hotel it desperately wants to be. There is certainly a scent of arrogance in the air, and I’m inclined to think it more the staff than the rich snobs paying to stay here. Enjoy ;)
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Andrew Lewis, Guest Services / Front Office at Park Hyatt New York
Responded 2 weeks ago
Dear NoMoreMrNiceGuySry, Thank you for your review of Park Hyatt New York. I can assure you we treat all guests equally and pride ourselves in creating an inclusive and welcoming environment for colleagues and guests that stay at Hyatt. We appreciate your feedback about suite upgrades, and apologize we fell short of our 5 star service during your stay. We hope that we will be able to welcome you back in the future to experience the service we pride ourselves on. Regards, Andrew Lewis Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EmKf wrote a review Mar 2024
3 contributions
The staff make this hotel what it is: utterly five star. They celebrated our daughter’s birthday with care and attention and lovely touches. They made sure our room was so special. From the porter who stored our luggage to the housekeeping professionals that were never seen but did so much, this was a very memorable stay. The pool is straight out of a movie and it was well appointed while also not feeling stuffy. The locker rooms and fitness center were impressive.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Lewis, Guest Services / Front Office at Park Hyatt New York
Responded 2 weeks ago
Dear Emilykfar, Thank you for your amazing review of Park Hyatt New York. I am so glad you enjoyed your stay, our colleagues and our décor. I hope to be able to welcome you back in the future. Regards, Andrew Lewis Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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_jaredb_boston wrote a review Mar 2024
1 contribution
My first stay at Park Hyatt New York, but it will be the only hotel I stay at when visiting Manhattan. The hotel itself is pure luxury, and the staff was impeccable. Andrew Lewis, the assistant director of operations, was extremely accommodating and continually went above and beyond to help with anything I needed. I will be looking for an excuse to return asap!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Lewis, Guest Services / Front Office at Park Hyatt New York
Responded 2 weeks ago
Dear _jaredb_boston, Thank you for your fantastic review of Park Hyatt New York! I am so glad you enjoyed your stay and that we have become your home away from home in New York City. We hope to welcome you back in the future. Regards, Andrew Lewis Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rich wrote a review Mar 2024
Florida2 contributions
+1
A good friend of mine stayed here years ago while I lived in NYC and have always wanted to be a guest after visiting the property. We had the great pleasure of making a booking for me and my girlfriend's engagement this past weekend for 3 nights. Everything was superb, as it should be for such a splurge. I would like to commend Andrew Lewis for helping us prior to our stay. The doormen were very polite upon our first arrival late at night and check in was seamless. The room was breathtaking, and there is no other hotel from my experience that can provide anywhere near the same level of service we had. In fact, I can confidently say this is THE nicest hotel me and my girlfriend had ever stayed at, period. Everything one could possibly need was on site, whether the full suite of le labo amenities, multiple TV's in the suite, automated blinds, heated bathroom floors, fully stocked "mini" bar, and luxurious and heavy duty hardware and trim throughout the room. Staying with a guest of honor certificate, we received breakfast daily which was pretty great and very well presented. All of the room service staff were very professional and have clearly large amounts of experience in the service industry. Upon our return from the day of the proposal, champagne and chocolate and gold covered strawberries awaited us alongside a handwritten note congratulating us from management. Housekeeping was also very impressive. I was very taken aback to the level of detail in their service; Upon return from our first day out and about, shoes were neatly organized underneath the minibar, coffee mugs were replaced, charging cables were neatly wrapped and organized next to the bed, toothbrushes were placed in their own glass mugs, and I didn't even realize they had been refilling the water for our Nespresso machine until the last day of our stay. We wrote a note thanking housekeeping and received a very thoughtful reply back to us. Ironically, I am the type of person who prefers no turndown service at all. In my opinion, the already impressive hard product equally matches the team who staff one of Hyatt's very best category 8 hotels in the world. I could not have imagined staying anywhere else for such an important trip for us. Anytime I picked up the phone, I was ALWAYS properly greeted by name and never felt like a bother to those on the other end. Thank you very much to all who work very hard to keep the guests happy here, both the people who are customer facing and the many behind the scenes. You provided us a perfect weekend for such an important occasion, and we will always remember that. Looking forward to returning many times more in the future.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Lewis, Guest Services / Front Office at Park Hyatt New York
Responded 2 weeks ago
Dear AlphaCentauri9, Thank you for your wonderful review of Park Hyatt New York. I am so glad you enjoyed your engagement weekend! I am glad you enjoyed our amenities and services. We hope to be able to welcome you back in the future. Regards, Andrew Lewis Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SPimentel wrote a review Mar 2024
Sao Paulo, SP184 contributions92 helpful votes
This was yet another stay at this beautiful property and Andrew Lewis extended me a complimentary upgrade to a one-bedroom residential suite on the 17th floor (1709) which faced West 57th St across Carnegie Hall. The room itself is as large as an apartment and their beds & pillows are by far the most comfortable in the city almost to the point where it's difficult to wake up. Justine Hillman from guest services offers me a much appreciated early check-in and the housekeeping team kept the room spotless; As a Hyatt Globalist all my benefits were honored including generous in-room breakfast. The bathroom experience is great: Le Labo toiletries, Toto toilets, shower with fantastic pressure and tons of marble from floor to ceiling. The floors are heated as well. The location is perfect: 2 blocks from Central Park, 2 blocks from 5th Ave, the NRW subway line literally next door, plenty of restaurants and cafes etc. But the best part of this property is the staff: they're friendly and extremely professional and clearly value what they do.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: All the rooms are quite large by Manhattan Standards; for those traveling with children the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrew Lewis, Guest Services / Front Office at Park Hyatt New York
Responded 3 weeks ago
Dear SPimentel, Thank you for your view kind and wonderful review. It is a pleasure to have you stay with us, and I am glad you enjoyed your room, service and central location. We look forward to welcoming you back in the future. Regards, Andrew Lewis Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$924 - $1,318 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityMidtown West / Midtown
NUMBER OF ROOMS
210
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PARK HYATT NEW YORK - Updated 2024 Prices & Hotel Reviews (New York City)

Frequently Asked Questions about Park Hyatt New York
Which popular attractions are close to Park Hyatt New York?
Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), Big Apple Jazz Tours (0.1 miles), and Carnegie Hall (0.05 miles).
What are some of the property amenities at Park Hyatt New York?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness center.
Which room amenities are available at Park Hyatt New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt New York?
Guests can enjoy breakfast during their stay.
Is parking available at Park Hyatt New York?
Yes, valet parking is available to guests.
What are some restaurants close to Park Hyatt New York?
Conveniently located restaurants include Angelina Bakery Times Square, La Grande Boucherie, and Jams.
Are there opportunities to exercise at Park Hyatt New York?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Park Hyatt New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Hyatt New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Park Hyatt New York offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Park Hyatt New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.1 miles), World Trade Center Memorial Foundation (4.1 miles), and Hamilton Park (2.1 miles).