This hotel leaves a lot to be desired. From the check in process to the cheap motel like look and feel of the bedding, to the rude front desk person, to the total lack of amenities, to the terrible area, we will never choose this hotel again. The only redeeming factor was the very cheap price paid, but had it been a normal world without a pandemic going on, the rooms would have been over $400 per night which would have been the biggest rip off in the City! The pictures online are NOT representative of what you get. Reminds me of an hourly rate motel. And by the way, no soap or shampoo in the horribly small bathroom.
I just came back from staying one night. The room was clean! bathroom was big enough and clean! Had nice shower!:):) Location was great right near the Manhattan bridge but it was not noisy .. Although we're still in the middle of Corona pandemic so majorities of stores were closed. It's safe and easy to walk around. One thing if I may .. The outlet for charging!! I have been to many hotels and now in these days mostly they have charging outlet next to bed. I saw one outlet but behind night table ... I have lots of things to charge! Camera, phone ... ipad.. Its probably no big deal but for me it was important.
Great price for summer and in the area we wanted ( close to a family member). Room was basic but clean. The hotel was having issues with the door locks and got a hold of us prior to our arrival ( as it wouldn’t be fixed until after we left) to offer a full refund if wanted or that they would have extra staff on to personally let everyone in. We chose to keep our reservation. Although it was somewhat inconvenient to not just let ourselves in, the hotel had a staff member waiting in the lobby to go up on the elevator to open your door. We were barely even inconvenienced.
The room was not cleaned when we checked in. used tissues and bottle lid between the bed and night stand. I requested the room to be cleaned the next day but they just made the bed and never changed the linen. The high reviews look fake to me
We wanted to visit NYC and while in February hotels are generally cheap, decent hotels are still over $100/night. I found this hotel originally on AirBNB, however only for one night. This is to my advantage because I was able to use my AirBNB credit towards the stay. I went to the hotel’s website directly for the second night and found slightly lower price due to the non-refundable rate option. I called ahead about the separate reservations and they said they can link the two reservations together no problem. From LGA, you can take the Q70 city bus directly from the airport terminals to Jackson Heights/Roosevelt Ave station in Queen. From there, you can take the F or M train downtown to 34th St. Then change to either B or D train downtown to Grand St station. The hotel is about 5-7 minutes walk from the subway station. The front door of the hotel literally facing the roads to go across the Manhattan Bridge. If you plan to stay at least a week in NYC, consider buying the Unlimited Pass for $34 bucks, which can be used on the trains and buses. At a cost of $2.75 per ride, if you ride the public transportation at least 13x, you will come ahead. We were only in the city for 2 1/2 days and rode the public transportations 16x per person without even trying. When we returned to the airport, we gave the pass to the next tourists and tell them they have 4 more days of unlimited rides and to pay it forward :) Back to the hotel, we arrived at 11 am and was unable to check-in until 3 pm. We were allowed to leave our bags with the front desk. There were quite a lot of bags there and though they are stored in a small hallway by the restroom, they’re adamant to see your luggage tags before you retrieve them. I guess I’d say they’re pretty safe there though you can still grab a bag if you tried when the sole front desk clerk is tied up with another customer. We didn’t return until close to midnight since we spent the day exploring the city and our luggage was the only ones left there. The lobby is quite small with only two seats available. The front desk staff that we encountered were friendly and helpful. Especially the male staff that worked the overnight shift. Even the housekeeping lady and the Hispanic male that vacuums and clean the door windows were friendly. I watched at least three NYPD officers on different occasions stopped by to use their restroom. I’d say that help keeping the hotel safe. Police presence always a good thing to deter crimes. At no time did I feel unsafe walking around the area, even when walking from the Grand St station subway to the hotel close to midnight. There were few restaurants that open late and people were out and about. I even walked around Chinatown looking for CVS or Walgreen around midnight and felt safe. I came back because it was cold and after I looked them up on Google, they were quite far lol. We booked the standard King size room, received room 401. Our first impression? Wow our room is big! I was expecting a small room due to the price and well, it is New York City after-all. We had a view of Lower East Side and partial view of the Manhattan Bridge. The room is well decorated, modern design and nice bathroom. Shower fan made vibrating noise when turned on (we left it off) and the sink faucet have a strong water pressure which made water splash all over the wall. But beside these small issues, we’re very happy with our choice of hotel. The bed was comfortable that I slept for 8 hours straight. Perhaps I was also exhausted with all the walking around the city, because in Florida we drove everywhere lol. The room keys doubled as a luggage tag which can be used again when you travel. Really cool! The main concerns I read on here are the odor from Popeye’s Chicken next door. Well, not really next door, more like on the first floor of the hotel as it is within the same building. We love Popeyes and infact we just had some today! But I am happy to share that our room 401 has no smell of Popeye’s. Maybe because our room is on the 4th floor but we didn’t hear the traffic noise either. The room comes with 1 fruit snacks and crunch bar per stay and 2 bottled of Costco water daily. Overall, we made the right decision with this hotel and won’t hesitate to return to this property when we return to New York City.…