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The Leon Hotel

Traveler (124)
Room & Suite (68)

About

#205 of 498 hotels in New York City
Location
Cleanliness
Service
Value
The Leon Hotel, nestled between Chinatown and the Lower East Side, is intended for new world travelers seeking to find comfort and style in their surroundings.
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Property amenities
Free High Speed Internet (WiFi)
Free internet
Vending machine
Babysitting
Car hire
Baggage storage
Non-smoking hotel
24-hour front desk
Wifi
Public wifi
Internet
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Room features
Non-smoking rooms
Suites
Air conditioning
Desk
Housekeeping
Safe
Flatscreen TV
Complimentary toiletries
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, French, Spanish, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
468Restaurantswithin 0.3 miles
58Attractionswithin 0.3 miles
Neighborhood
Chinatown
Bursting with an amazing array of sights, sounds, and smells on every block, a visit to Chinatown feels like entering a different world. It’s a colorful spectacle that gets even more crowded on weekends, when families stream in to enjoy huge dim sum feasts and to stock up at the markets on Mott Street. To take a break from the buzz, grab something sweet from one of the many bakeries in the area and head to Columbus Park, where many Chinatown residents exercise, play games, and chat the day away.
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452Reviews
34Q+A
87Room tips
Traveler rating
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It was literally a series of problems from the get go. We arrived at 2:40 p.m. and told our room was not ready yet. Ok, I get it, check-in is at 3:00, but I have never been turned away when it was that close to 3:00. And apparently, no room was ready at 2:40. Just odd. "Go get something to eat and come back" was what we were told. We came back at 3:20 p.m. and then found out that their key card system had malfunctioned and thus could not provide any keys to anyone. However, they said they would cancel our reservation and find us a new hotel. Really? You couldn't tell me this 45 minutes ago when I was here? No, fine. We'll just wait to be escorted each and every time we leave the room. Next, the tv remote doesn't work. They sent someone up and he replaced the batteries, replaced the remote, then replaced the dongle and still for some reason, the remote would not work. You literally had to stand an inch from the tv to change the channel. They offered to change my room. It's fine, we'll cope. We're not here to watch tv. He suggested I ask for a discount when I check out. Apparently, it has worked for others. The room was a little dingy. The walls were scuffed. The ToTo toilet kept running at times. The number one button on the toilet was permanently depressed. The shades were a little dirty. The pluses: The shower was great. The location is fine. So, when I checked out, I asked about getting a discount because of all the inconveniences. When they finally located the manager, he looked like he literally came out of the basement, he was a bit unkempt. He reviewed my issues with the room and disputed the remote issue, And I said, "no, it really didn't work." "Oh, so they lied to me that it was fixed." "I don't know what they told you. It still didn't work unless I stood next to the tv." "Well, I can give you a discount next time." Really? Why would I want to be forced to come back here? This place was not a 3.5 star hotel. From the service to the quality of the room, you can spend less and do better.
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We stayed here for about 3 nights and for the quality we got the price was really good. The rooms where clean and big for european standards and as a cherry on the cake the bathroom was great. Furthermore does the hotel have a great location into manhattan. It is in China town an close to Little Italy, also the statue of liberty and the WTC (+memorial) are close and on a walking distance. It is easy to walk to the North of manhattan from here put it will take a bit longer and it will be easy to take the subway which is easy because there is a subway station nearby.
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A nightmare to find! We struggled to find this hotel so did the 2 taxi drivers and locals we asked. Once found we were a bit concerned with the scaffolding round about which covered a lot of the front. The receptionist was a bit rude at checking in. It was almost like we were interrupting her and her friend who were chatting. We went to our room and were chuffed with the cleanliness, appearance and facilities. The shower was fantastic, the toiletries were rubbish. So bring your own!!! Bed was luxury to sleep in. Woke up 4am nose streaming, dry throat and the air conditioning blasting out freezing the room although it was warm outside. So we had to phone reception and were moved room at 4am in the morning. Moved to similar room same obstructed view. Great place for public transport and walking about. I’d stay here again.
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I didn't expect such a bad service and bad room for this price in low season. The pictures on the website look far better than reality. The toilet flush didn't work on the first night. The WiFi didn't work at all on the last day and was on and off throughout the stay. The receptionist: (I think her name is Qiqi) not helpful at all rather rude. She replies "I don't know, I don't use wifi" while talking to a friend of hers. The carpet in the room has ugly brown stains and the furniture is old and full of scratches. The room is a lot smaller that it seems on the pics. And the worst of all: terrible heater. Either the room is too cold or it noisily blows hot air all the time so that the room becomes unbearably hot. Again the receptionist has no solution. She told us to open the window. The best thing was the shower. That was perfect.
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It's the second time we stayed in NYC. We chose this hotel bc is had a good location foodwise, close to East Village, Little Italy and Chinatown. Our stay couldnt have been better. Clean hotel, comfy bed, soft sheets, big room (to NYC standards), close to the metro and had an open view. There isnt a restaurant or a bar in the hotel but you do have vending machines for drinks and snacks. But who needs all that when you are surrounded by many different places to go. 2 rooftopbars in walking distance and plenty to eat.
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PRICE RANGE
$128 - $374 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Be Hotel
LOCATION
United StatesNew YorkNew York CityManhattan / Chinatown / Downtown Manhattan (Downtown)
NUMBER OF ROOMS
40
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