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Hilton Garden Inn New York/Manhattan-Chelsea

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Traveler (313)
Room & Suite (200)
Dining (24)
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Overview
  • Excellent45%
  • Very good39%
  • Average11%
  • Poor3%
  • Terrible2%
Travelers talk about
“flower district”(193 reviews)
“penn station”(182 reviews)
“new york”(228 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Offers from Hilton Garden Inn New York/Manhattan-Chelsea
Special Offer:Double Points, Every Stay
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Offers from Hilton Garden Inn New York/Manhattan-Chelsea
Special Offer:Double Points, Every Stay
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,165)
There are newer reviews for Hilton Garden Inn New York/Manhattan-Chelsea
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Show reviews that mention
All reviewsflower districtpenn stationnew yorktimes squaremicrowave and fridgemadison square gardentwo queen bedshotel is locatedconvenient locationwould definitely stay here againbusiness centerempire state buildingfront desk stafffew blockscity viewthe high linestreet noise
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861 - 865 of 1,890 reviews
Reviewed May 1, 2014

This hotel was a gem! The hotel itself was very nice - clean, comfortable, etc - but the real treasure is the kindness and attentiveness of the staff. Location was great for subway access and walking.More

Review collected in partnership with Hilton Garden Inn
Thank Dawn P
Response from hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-ChelseaResponded May 15, 2014

Dear Dawn P, Thank you for sharing your 5 star feedback with us! We appreciate you taking the time to share your experience with us. We are pleased to hear your enjoyed your stay and would look forward to recommending us to your friends and...More

Reviewed April 29, 2014

Resort level service at this Hilton Garden Inn. Great spot. Great folks. The entire staff understands the hospitality business. So well run for a mid-scale hotel. It has become the only place we stay in New York.More

Review collected in partnership with Hilton Garden Inn
Thank Robert G
Response from hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-ChelseaResponded May 1, 2014

Dear Robert G, Thanks so much for your kind review. I'm so pleased that you enjoyed our location. We are thrilled to hear your wonderful service comments our staff constantly provides great service daily and look forward to sharing your comments with our team, we...More

Reviewed April 27, 2014

I stayed at the Hilton Garden Inn from April 10th through April 13th. The hotel lobby is beautiful and the rooms are nice. With that being said, the reason I gave them a Poor rating is because my jeans stolen right off of the bed....More

2  Thank Jamie W
Response from hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-ChelseaResponded May 19, 2014

Dear Jamie, It is unfortunate that your jeans could not be found, but I can assure you the Executive Housekeeper did all that was humanly possible to find your jeans. He called the laundry to have them go through all our linen to try and...More

Reviewed April 27, 2014

We spent 6 nights at the hotel and found it very comfortable, warm staff with a big smile , accessible to the subway and just nice. I Would recommend it ! the breakfast is 18$ pp + tax and tip (so about 21$) but kids...More

Thank hhsol
Response from hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-ChelseaResponded May 1, 2014

Dear hhsol, Thank you for your thoughtful review! I am so pleased that you enjoyed your stay with us and we sincerely look forward to your return trips.

Reviewed April 25, 2014

If lots of people in Times Square lead to you feeling suffocated, this hotel located 1 subway stop away in Chelsea is worth considering. Chelsea is the garden district so the hotel entrance is surrounded by a street of flower stores which provides a nice...More

Thank Simon F
Response from hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-ChelseaResponded May 15, 2014

Dear Simon F , Please allow us to apologize for any inconveniences you experienced during your recent stay with us. Please be assured that all of our guests experiences are important to us and we do our best to ensure they have a memorable experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$194 - $506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Family Hotel in New York City
#190 Romantic Hotel in New York City
#196 Business Hotel in New York City
Room types
Non-Smoking Rooms
Details
Price range
$194 - $506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Family Hotel in New York City
#190 Romantic Hotel in New York City
#196 Business Hotel in New York City
Room types
Non-Smoking Rooms
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Traveler (313)
Room & Suite (200)
Dining (24)
Amenities (19)
Business Center & Event Rooms (1)
Nearby
Chelsea
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighborhood life. The
contemporary art scene is an integral part of the
neighborhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
...More
Questions & Answers
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jayjay1974
February 15, 2018|
Answer
Response from Carole B | Reviewed this property |
Hi, I prepaid so can’t answer most of inquires. They do hold for incidental best to call and see if they will take cash . There was no resort fee. Best to sign up at Hilton website for free wi-fi. They will hold your... More
0
Votes
alan b
October 19, 2017|
AnswerShow all 3 answers
Response from skiqueen500 | Reviewed this property |
I do not think there are suites that would have an acceptable bed configuration for that situation. Call them directly.
0
Votes
DavidT
May 3, 2017|
AnswerShow all 4 answers
Response from chaimc2015 | Reviewed this property |
The hotel does not charge you ahead of time. They take your card only to secure your booking. They charge you only when you check out.
0
Votes
Room Tips
"Higher the floor possibly quieter"
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"Floors 16 and above are consider the high floors."
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"ask for a room that is higher in floor and of the front of the building if possible"
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"Book rooms in the lower floors only."
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