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Hilton Garden Inn New York/Manhattan-Chelsea

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Hilton Garden Inn New York\/Manhattan-Chelsea
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1,764 Reviews from our TripAdvisor Community

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Showing 1,546: English reviews
Virginia Beach, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great Staff, good breakfast and good location close to subways, the Square Garden and other times square area attractions. The hotel is tucked below 7th avenue, which reduces the noise from the constant sirens from police, fire and emergency vehicles.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeffrey M
Washington DC, District of Columbia
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We were very satisfied with our stay @ Hilton Garden Inn in the Chelsea region of NYC. Convenient to the Bolt bus station & the NYC trains. Easy to get around the city from this hotel. Everyone was so friendly from our arrival through our departure.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sherlock5b
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This is our 3rd or 4th time at the Hilton Garden Inn Chelsea NY, and we were pleased as always. We expected and received the high level of attentive, helpful and friendly service we have come to anticipate and which keeps us coming back. Our questions were promptly answered, requests were quickly responded to, and the whole experience was smooth... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank melanie7777
Seattle, United States
1 review
3 of 5 stars Reviewed 1 week ago

Staff was friendly, personable, wonderful and their attitude did a lot to overcome the typical challenges faced by NY hotels and hotel guests (old and small buildings with poor plumbing). Very little water pressure and tiny rooms--but comfortable. My room was not clear and makeup stains abounded on 3 of my 4 pillow cases (a little more bleach needed). Restaurant... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Amber G
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Amber G, Thank you for writing to us and providing your review of your experience. We are delighted to know that you found our staff to be personable with positive attitudes. We appreciate your understanding regarding the typical challenges of New York City, however we strive to differentiate ourselves by providing flawless accommodations. We have shared your comments with... More 

Tamarac, Florida, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Everything about our stay at this hotel was wonderful. The rooms are clean and spacious, the staff members are very friendly, it's a good location, and they serve a great breakfast! I would definitely recommend staying at the Hilton Garden Inn in NYC.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank HuppieMama
Mechanicsburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel over the 4th of July weekend. The price of the hotel was relatively inexpensive compared to other hotels in the area. The staff was friendly and accommodations were just as expected. We were able to pick out our room in advance with digital check-in so we were able to get a high floor.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mytu H
Philadelphia, Pennsylvania
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All in all a good hotel, the fifth star reserved because I found it a bit spartan and small. But no complaints of substance and for a night or two it is more than good. Try to get a higher floor for the street noise.

Helpful?
Thank greatgregor
Chicago, Illinois
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've read the reviews on this hotel before I booked it. Yes, the hotel is in a decent location of Manhattan. Located between 6th and 7th avenue on 28th street, you're about 10 blocks from Times Square or you can hop on the train which is right down the street. Other than that, there is nothing to recommend about this... More 

Helpful?
1 Thank Scarlett_Ramirez
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Hello Scarlett Ramirez, Thank you for staying at the Hilton Garden Inn Chelsea and taking the time to share your experience. We sincerely apologize for any inconvenience you endured with the elevators and the internet. Please know your comments are paramount to our success. We will try our best to rectify these issues immediately. We hope you will give us... More 

Maryland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located less than a block from FIT. The flower shops on 28th street make it fun and interesting when walking to and from the hotel. Subway stop is less than a block from the hotel. Great value for a Manhattan hotel. Having a fridge and microwave in the room is a plus but the room is... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laura S
Washington DC, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean and very convenient to a lot of the sites. It is in the flower district so you have to pass through a lot of plants and flowers in this very busy part of town every day. There is construction going on, on that street …but there is always construction going on in NTC. My only negative... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Austin D
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range: $192 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, TripOnline SA, Hotwire, Odigeo, Priceline, Hotels.com and Travelocity so you can book your Hilton Garden Inn New York/Manhattan-Chelsea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#152 Family Hotel in New York City
#196 Romantic Hotel in New York City
#202 Business Hotel in New York City
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