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citizenM New York Times Square

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218 West 50th Street, New York City, NY 10019-6702
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2586)
360
Panoramas (6)
Room & Suite (550)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 11/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from citizenM New York Times Square
Updated 11/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 509 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Situated in iconic Times Square, just off the corner of Broadway & 50th, citizenM New York offers 230 boutique rooms in the heart of the theater district. Come for a piece of cultural notoriety and stay for the anti-jet lag rain showers and free Wi-Fi, free movies, hi-tech MoodPad tablet to control every detail of your room, super chic lobby spaces designed as Vitra living rooms, an on-site MENDO library for perusing or purchasing, 24/7 dining and cocktailing at canteenM, a quiet mezzanine terrace, fully-equipped gym and yoga terrace, and the skyline showstopper: an exclusive rooftop bar, cloudbar.
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Room & Suite (550)550
Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Photo copier / fax In business center
24-hour security
Newspaper
24-hour front desk
Wifi
Coffee shop
Breakfast available
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Non-smoking hotel
Shared bathroom
Shared lounge / TV area
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Extra long beds
Bath / shower
Soundproof rooms
Housekeeping
Safe
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
611Restaurantswithin 0.3 miles
207Attractionswithin 0.3 miles
4,811Reviews183Q+A100Room tips
Traveler rating
  • 3,542
  • 993
  • 173
  • 58
  • 45
Time of year
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  • English
Popular mentions
joselcastillo wrote a review Nov 23
1 contribution
Hotel is nice, really small rooms but comfortable. Staff have no idea of costumer service, breakfast is terrible, to use the common areas I was being forced to consume food or liquor. I would go to this hotel just to sleep, in & out. Someone called me before I arrived the hotel to explain about the check in process but was really rude. Decoration, technology and bed 8.5... staff, check in 4.5
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Allan P wrote a review Nov 17
Chesterfield56 contributions22 helpful votes
Staycation opportunity. Prices affordable due to the low demand during the pandemic. Rooms were small as expected (the hotel is quite open about the size) but expertly designed so you do not miss any space. Great big window, private toilet and great shower. The only glitch was that the entertainment system crashed and I could not see the end of the movie.
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Review collected in partnership with this hotel
Date of stay: November 2020
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krobin161016 wrote a review Nov 17
Syracuse, New York1 contribution
Lovely quick birthday trip with partner and the room was perfect! Never needed to leave it. View amazing. Bed so comfy. And the shower and lighting and all the added features were just fun! Plus the location was a joy. And we felt safe in this crazy covid world to be there. Perfect stay!
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Review collected in partnership with this hotel
Date of stay: November 2020
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919hicks wrote a review Nov 9
1 contribution
Our team had to travel to NY and the CitizenM made it very easy for us to safely maneuver and connect as a team at the hotel - they were very friendly and accommodating! We were able to leverage the common spaces and they went above and beyond to ensure were were taken care of.
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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jgo.nyc wrote a review Nov 8
New York City, New York2 contributions
I totally LOVED the experience at this hotel, I immediately booked a second a third stay. It as perfect for a day to be out of my apartment and get some work done in a new environment. First off, felt super-safe with their COVID safety procedures. Check-in process was a breeze and you can tell the staff was eager to be helpful/have guests around.The room while tiny (great view tho!), is perfectly comfortable. Super modern, huge bed, and super cool to control everything on the iPad. My favorite thing is the shower gel provided - it.smells.so.good and coupled with the lighting it makes for a true aroma/color therapy experience. I was able to grab some coffee and continue doing work on the outdoor terrace after check-out....which was amazing peaceful. I can't wait to go back!
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Date of stay: September 2020
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Room Tip: try to get a high floor
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PRICE RANGE
$163 - $452 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
230
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Frequently Asked Questions about citizenM New York Times Square
Which popular attractions are close to citizenM New York Times Square?
Nearby attractions include Broadway (0.3 miles), Times Square (0.2 miles), and Wicked (0.05 miles).
What are some of the property amenities at citizenM New York Times Square?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
Which room amenities are available at citizenM New York Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at citizenM New York Times Square?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
What are some restaurants close to citizenM New York Times Square?
Conveniently located restaurants include K Rico Steakhouse, Frisson Espresso, and B Side Pizzeria.
Are there opportunities to exercise at citizenM New York Times Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at citizenM New York Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to citizenM New York Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.8 miles), World Trade Center Memorial Foundation (3.8 miles), and Hamilton Park (1.8 miles).
Does citizenM New York Times Square have any great views?
Yes, guests often enjoy the city view available here.
Is citizenM New York Times Square accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.