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citizenM New York Times Square

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citizenM New York Times Square
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2,508 Reviews from our TripAdvisor Community

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Showing 1,789: English reviews
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Rehovot, Israel
Reviewed 2 days ago NEWvia mobile

Super clean, unbelievable customer service... in a good way, and a funky cool designer interior. Wifi is great all over the hotel, rooftop bar, gym and more! The lobby is a great friendly lounge, the rooms are small but with the best bed I think I've ever been in, loved the windows beside the bed, the lighting and room adjustments...

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Thank aileenhal
Canberra, Australia
Reviewed 3 days ago NEW

An awesome hotel for the business traveller or couples. Set in the heart of the theatre district the rooms a cleverly designed to make good use of limited space. The beds are generous and the shower spacious. Free access to wifi and movies with a mezzanine and lounge area for when you need to work but want a change of...

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Thank gilbertsammi
Reviewed 3 days ago NEWvia mobile

Great location. Came for business, but since we are right across the street from the Gershwin theatre, we were able to see a show after work! Rooms are small, but super efficient and clean. Full size window with adjustable blinds in every room is a fun touch. Huge drawer under the bed allows for a ton of storage so your...

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Thank Kellaina G
Manchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

Wasn't too sure about this hotel and was apprehensive about booking it for a full week because of references on previous reviews about the small size of the rooms. Sure, they're not huge but they are very functional and comfortable. A lot of thought has gone into the design of the rooms. The beds are huge and very very comfortable....

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Thank Anthony G
Malvern, Pennsylvania
Reviewed 4 days ago NEW

I stay at CitizenM every week. Fair rates, clean rooms, and great staff. The private bar on top is nice for guests only. Breakfast is awesome. Could use a better exercise room with TV's, and a more expanded menu.

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Thank David K
Stockholm, Sweden
Reviewed 4 days ago NEW

Super happy with my stay at CitizenM. Great staff, my daughter got a surprise visit 1st day ever in NYC with a small teddy bear, a personally written card and balloons. She was absolutely thrilled, so sweet (and she has kept the mementos). Often boutique hotels come across as dark and gloomy (but luxurious), CitizenM managed to give a light...

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Thank emmaE4450OM
Waukegan, Illinois
Reviewed 4 days ago NEW

The hotel was excellent. Great location for hitting Central Park, Midtown and just close enough to Times Square without all the noise! Nice gym and rooftop terrace to enjoy.The interior design was amazing as well as the bed being the most comfortable ever! Can't wait to come again!

Review collected in partnership with citizenM hotels
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Thank hfliebha
Christchurch, New Zealand
Reviewed 5 days ago NEW

My husband & i chose the CitizenM NYC to be the location for our Wedding ceremony. We were only having a small ceremony of no more than 25 guests & we were looking for somewhere simple with views & the Citizen M was perfect. While arranging this, the email communication back & forth was great! All questions & queries were...

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Thank joelle0589
Brookfield, Illinois
Reviewed 5 days ago NEW

My experience at citizenM in NYC was incredible. The accommodations were clean, fun, peaceful, fare priced and trendy. The staff ALWAYS went beyond and above what was expected. I was especially impressed by the managers, and Ashley and Anthony! I could only dream about staying in each of the properties around the world - even if this retired school teacher...

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Thank MichaelBrooke
Brooklyn, NY
Reviewed 6 days ago NEW

I had my doubts. Tiny room, theater district. And I'm a New Yorker, so there's no magic to me about the location. This place is flat out great. The room is designed so that every space, every item, is useful. And well-designed. And fun. The bed is incredibly comfortable, and the full wall window makes the whole room feel expansive....

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Thank cavafan
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in iconic Times Square, just off the corner of Broadway & 50th, citizenM New York offers 230 boutique rooms in the heart of the theater district. Come for a piece of cultural notoriety and stay for the anti-jet lag rain showers and free Wi-Fi, free movies, hi-tech MoodPad tablet to control every detail of your room, super chic lobby spaces designed as Vitra living rooms, an on-site MENDO library for perusing or purchasing, 24/7 dining and cocktailing at canteenM, a quiet mezzanine terrace, fully-equipped gym and yoga terrace, and the skyline showstopper: an exclusive rooftop bar, cloudbar. ... more   less 

Additional Information about citizenM New York Times Square

Address: 218 West 50th Street, New York City, NY 10019-6702
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $261 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM New York Times Square 4*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#20 Luxury Hotel in New York City
#44 Best Value Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from citizenM New York Times Square staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you can't get a room on the higher floors go for one on the south side so you overlook the funky hotel courtyard,”
 of 5 bubbles gilbertsammi, 3 days ago | Read review
“All rooms are identical as far as I know, but ask for high floor to get more light in and possible view”
 of 5 bubbles emmaE4450OM, 4 days ago | Read review
“Make sure you put your luggage under the bed. Saves on room.”
 of 5 bubbles ligetaway, 1 week ago | Read review
“South side have great views”
 of 5 bubbles davea470, 1 week ago | Read review
“Ask for a high room - away from the noise on the street.”
 of 5 bubbles 479hazelp, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question