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citizenM New York Times Square

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Traveler (2738)
360
Panoramas (6)
Room & Suite (685)
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About

#134 of 498 hotels in New York City
Location
4.9
Cleanliness
4.7
Service
4.7
Value
4.4
Travelers' Choice
citizenM New York Times Square is steps from Times Square in Midtown Manhattan, on the corner of Broadway and 50th Street. We're 45 mins from JFK Airport, 30 mins from LaGuardia, and a 5-minute stroll from the Rockefeller Center. Feel at home in New York while hanging out in our living room filled with incredible Vitra furniture, art and books. The kitchen is open 24/7 for meals, snacks and cocktails. Elevate your New York experience in our 21st floor rooftop cloudM bar - the cocktails are as sensational as the views. Move through the hotel touching nothing but your smartphone with our free app - book your visit via the app and enjoy a contactless stay for extra peace of mind. Recover from all Big Apple excitement in your huge wall-to-wall bed, and refresh in the jungle-like power-shower. Use the bedside MoodPad tablet (or the app) to control your entire room ambiance and the entertainment. Stream your own content to the smart TV using our superfast unlimited free Wi-Fi. Our hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Photo copier / fax In business center
24-hour security
Non-smoking hotel
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Rooftop bar
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Extra long beds
Bath / shower
Housekeeping
Safe
Telephone
Wardrobe / closet
Laptop safe
Private bathrooms
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish
5,440Reviews197Q+A100Room tips
Traveler rating
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lgenitoni wrote a review Yesterday
1 contribution
All good, a bit expensive but all good: position, room breakfast, hall with a lot of space for drink and work
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Review collected in partnership with this hotel
Date of stay: April 2024
Value
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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James wrote a review Apr 2
London, United Kingdom51 contributions21 helpful votes
This was my 5th stay at this CitizenM. Last year I knocked the rating down one becuase there was noisy building work, but now this is completed and it's back to its usual great self. Comfy beds, friendly staff, tasty breakfast. I'll be back again for sure. And thanks to Olivia (hotel manager) who was incredibly helpful when I had to cut my trip short a few days due to ill health.
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Date of stay: March 2024
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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5manuela310 wrote a review Apr 1
1 contribution
Both the location as well as the service is top in this hotel. I have almost never experienced such a nice staff ever before. The rooms are also very modern and quite luxurious, even though they are a bit small. I can recommend this hotel to everyone, since you are right in the middle of the city and can nearly walk anywhere. But if you don’t want to there are so many subway lines that you can reach any point very easy. Just keep in mind that the food near the hotel is quite pricey, since they have the Timesquare surcharge, but if you go a little further away it’s quite alright.
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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677hugo wrote a review Mar 2024
1 contribution
Our experiOur experience was truly exceptional, as my daughter found great delight in the cozy bed and the captivating iPad, which engaged her with its mesmerizing lights. She spent hours exploring the interactive games and educational apps, her curiosity fueled by the endless possibilities of learning. The hotel staff's attention to detail and warm hospitality added an extra layer of comfort to our stay, making us feel like valued guests. The combination of modern amenities and personalized service made our time at the hotel truly unforgettable.
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nick L wrote a review Mar 2024
Nuremberg, Germany4 contributions
Flawless marks in every category, I wouldn’t, or will not hesitate rather to book again as I get back to nyc. The rooms aren’t huge (which I never anticipated) but the layout is clever and uses space well, especially the back third of the room is a big big bed With a full window facing the city. That was so pleasant and the option to get woken up combines opening the blinds with smart lights and the tv playing increasingly loud sounds of traffic and ‘city sounds’ which I really liked and works for New York. So if you find a decent offer take it! (:
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Über die App kriegt man oft noch Rabatt/einen gratis Drink, also eventuell vorher checken.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Laura M wrote a review Mar 2024
2 contributions
The location of this hotel is perfect just off Times Square, the staff are a credit, super helpful and friendly. We have stayed in many CitzenM hotels and definitely found the service to be standout at this one. We would definitely return.
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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m1vincentd wrote a review Mar 2024
1 contribution
Fabulous location so close to loads we wanted to do and see very friendly and genuine employees we always happy to help and serve. Large bar and comfortable seating and great coffee. We stayed for our 30th Wedding Anniversary was a lovely touch of a card with some snacks and a drink voucher.
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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susanne631 wrote a review Mar 2024
1 contribution
citizenM Times Square is perfectly located for a sightseeing-stay. Plus great atmosphere in the hotel and feel-good-rooms. Roof top and lounge very convenient for night cap in the evening and capuccino (excellent!) in the morning.
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jcpate852 wrote a review Mar 2024
Springfield, Virginia31 contributions25 helpful votes
You should pack light because the rooms are small, but very efficiently designed. I like the absence of unnecessary items. Everything you need is there, though. Even body lotion. And it is always fun to play with the mood lighting! You have to ask for alternative pillows if you don't like big thick pillows. And I am still not a fan of the huge comforter - always end up too hot unless we really lower the temp - and then it's so cold it is hard to get out of bed in the morning...
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wendy B wrote a review Mar 2024
1 contribution
This hotel is in an excellent location in Times Square, and given the location, is fairly affordable. We had a lower-floor room close to the elevator, and I was pleasantly surprised that it was so quiet. The blinds that cover the window do a great job keeping out light at night. It's a comfortable bed with a huge TV, and all functions can be controlled by the iPad in the room. For a night or two, it's perfect. It's a pretty small room though for longer than that. My only complaint about this hotel is the limited offerings in the restaurant. I have to eat gluten-free, and there was nothing that I could eat in the restaurant. It would be great if they could amend the menu to offer a few things that are GF and also label the menu for allergens. Now, NYC is a huge city with lots of food. This was only an issue because we arrived on a flight later at night, and rather than grab a quick meal in the hotel, we had to fight the Saturday-night-Times-Square traffic to go to a restaurant outside the hotel.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$227 - $407 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
230
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CITIZENM NEW YORK TIMES SQUARE - Updated 2024 Prices & Hotel Reviews (New York City)

Frequently Asked Questions about citizenM New York Times Square
Which popular attractions are close to citizenM New York Times Square?
Nearby attractions include Broadway (0.3 miles), Times Square (0.2 miles), and Come From Away (0.2 miles).
What are some of the property amenities at citizenM New York Times Square?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
Which room amenities are available at citizenM New York Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at citizenM New York Times Square?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
What are some restaurants close to citizenM New York Times Square?
Conveniently located restaurants include Angelina Bakery Times Square, Dos Caminos, and La Grande Boucherie.
Are there opportunities to exercise at citizenM New York Times Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at citizenM New York Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at citizenM New York Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to citizenM New York Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.8 miles), World Trade Center Memorial Foundation (3.8 miles), and Hamilton Park (1.8 miles).
Does citizenM New York Times Square have any great views?
Yes, guests often enjoy the city view available here.
Is citizenM New York Times Square accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.