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218 West 50th Street, New York City, NY 10019-6702
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$214
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Free cancellation until 08/27/22
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citizenM
$201
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Traveler (2652)
360
Panoramas (6)
Room & Suite (682)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#82 of 512 hotels in New York City
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
citizenM New York Times Square is steps from Times Square in Midtown Manhattan, on the corner of Broadway and 50th Street. We're 45 mins from JFK Airport, 30 mins from LaGuardia, and a 5-minute stroll from the Rockefeller Center. Feel at home in New York while hanging out in our living room filled with incredible Vitra furniture, art and books. The kitchen is open 24/7 for meals, snacks and cocktails. Elevate your New York experience in our 21st floor rooftop cloudM bar - the cocktails are as sensational as the views. Move through the hotel touching nothing but your smartphone with our free app - book your visit via the app and enjoy a contactless stay for extra peace of mind. Recover from all Big Apple excitement in your huge wall-to-wall bed, and refresh in the jungle-like power-shower. Use the bedside MoodPad tablet (or the app) to control your entire room ambiance and the entertainment. Stream your own content to the smart TV using our superfast unlimited free Wi-Fi.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Photo copier / fax In business center
24-hour security
Non-smoking hotel
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Rooftop bar
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Extra long beds
Bath / shower
Housekeeping
Safe
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
604Restaurantswithin 0.3 miles
215Attractionswithin 0.3 miles
5138Reviews191Q+A100Room tips
Traveler rating
  • 3,748
  • 1,063
  • 200
  • 70
  • 57
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
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Most Recent
kpg7spda6b wrote a review Aug 17
1 contribution
The entrance was always dirty with garbage, no maid service, and a bad attitude from front desk personnel damaged the trip. CloudM was the only saving grace. CloudM personnel were great. Front desk personnel refused to help with a cab.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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brenna m wrote a review Aug 15
2 contributions
I have stayed at the hotel in boston a few times and it has been so much better. It took me 3 times to check in, the shower was always cold in my room, and i booked late checkout which was at 6pm just to find out that we had to leave at 2 on bc they overbooked.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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skowalewski13 wrote a review Aug 14
3 contributions3 helpful votes
The location is right across the street from the Winter Garden theater which is amazing. The rooms are extremely tiny and I would not stay there with anyone unless we had separate rooms. The rooms were clean and mostly functional. Major complaints are that the room never got cold despite playing with the controls and the hallway being cold, and that the breakfast was overpriced and disappointing. View from the rooftop bar is amazing and all the staff were friendly. Overall I’d probably stay again because of the location.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julie L wrote a review Aug 13
Metro Minneapolis-Saint Paul, Minnesota3 contributions
At first when I arrive I was worried about the size of the room, but it ended up being so amazing - tech was awesome (temp control, lighting/blinds etc.). Also the friendliness of the staff was wonderful - they made great suggestions and it was fun to chat with them!!
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Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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nsobral wrote a review Aug 13
Porto, Portugal1 contribution
Very modern hotel with beautiful design, comfortable and welcoming, helpful staff, great facilities, great cleaning, very good breakfast and excellent location, just a 2-minute walk to Time Square. Highly recommended.
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Date of stay: August 2022
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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alyssasvoboda28 wrote a review Aug 8
1 contribution1 helpful vote
Rooms were not maintained and not exceptionally clean. Staff not helpful or friendly. The breakfast was the only thing we thought they did really well. Even though the location is great, I would not waste my money by staying here again.
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Date of stay: August 2022
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ryan W wrote a review Aug 8
Roseville, Minnesota3 contributions1 helpful vote
The hotel is in a great location with access to many subway stops within minutes. Also all of the major theaters are within a few minutes walk. Great location to stay for Broadway and centralized travel.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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alyssamarsala wrote a review Aug 8
Shoreham, New York3 contributions5 helpful votes
Atmosphere and rooms were cool. Rooms were really small. Almost the size of a shed. I had requested prior to check in that the two rooms I was booking at least be on the same floor, they didn’t listen. There was a huge red stain on my sheets (I had not even laid in bed yet) . The TV didnt work the entire time. I called twice for my bed and my TV. IT came for my tv on the first call but didnt fix it. I had waited 45 minutes for them to come and had a reservation I had to make so they wouldn’t fix the TV without me present in the room. On my second call someone finally came to change the dirty sheets. I would think when putting on all white sheets, a large red stain would be noticeable…….
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Alain F wrote a review Aug 6
6 contributions2 helpful votes
The hotel has a perfect position just right at times square. It has a beautiful design full of kidness coming from the people who work there. The bed, shower, and high tech in the rooms are at another level!
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Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael S wrote a review Aug 5
Fairfax, Virginia36 contributions20 helpful votes
The hotel staff and rooms were beautiful. The room size was small, but the use of space was so well thought out. The universal remote that controlled the blinds, TV, Temp, Lights, and the light’s color of the shower was crazy good. I would book this hotel and CitizenM properties again and again!
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Book early to get the best deal.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$253 - $415 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
230
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Frequently Asked Questions about citizenM New York Times Square
Which popular attractions are close to citizenM New York Times Square?
Nearby attractions include Broadway (0.3 miles), Times Square (0.2 miles), and Come From Away (0.2 miles).
What are some of the property amenities at citizenM New York Times Square?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
Which room amenities are available at citizenM New York Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at citizenM New York Times Square?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
Is parking available at citizenM New York Times Square?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to citizenM New York Times Square?
Conveniently located restaurants include La Grande Boucherie, Frisson Espresso, and K Rico Steakhouse.
Are there opportunities to exercise at citizenM New York Times Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at citizenM New York Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at citizenM New York Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to citizenM New York Times Square?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.8 miles), World Trade Center Memorial Foundation (3.8 miles), and Hamilton Park (1.8 miles).
Does citizenM New York Times Square have any great views?
Yes, guests often enjoy the city view available here.