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Holiday Inn Express New York City - Chelsea

Traveler (446)
Room & Suite (351)
Dining (45)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Thank you for choosing the newly renovated Holiday Inn Express New York City - Chelsea hotel located right in the heart of Chelsea and Madison Square Garden area. We include a complimentary hot and cold Express Start Breakfast for all guests of the hotel. Our recently refreshed 15-story high-rise hotel with amenities include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Green
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
255Restaurantswithin 0.25 miles
37Attractionswithin 0.25 miles
Neighborhood
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Reviews & more
2,239Reviews
752Photos
63Q+A
100Room tips
Traveler rating
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Popular mentions
A pleasant hotel that is near to a lot of local attractions Staff are all very helpful. Room is on a good size with an ample separate bathroom. Able to get a good night's sleep Good breakfast included with a good variable choice.
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Location, location, location. I needed a room for one night near Penn Station. Area is a dump, hotel room and lobby were nice. Getting into the place was like parachuting into occupied France. Driver parked in the street, no curb space available, while traffic grew behind us as
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Response from Anais C, GSA at Holiday Inn Express New York City - Chelsea
Responded 4 days ago
Thank you for taking the time to share your feedback. I apologize for any inconvenience you encountered during your stay. I am however happy to know you enjoyed our staff, cleanliness, and proximity to Penn Station. We hope you may choose to return and take advantage of the complimentary breakfast.
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Good location as it’s only minutes walk from Penn Station. Highly satisfied to be served by Ms Chanelle at the front desk. She acknowledged and greeted us warmly with welcoming snack and drink for being IHG platinum elite member. Room is excellently cleaned and beds are
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Response from Tourist22473729793, Front Desk Agent at Holiday Inn Express New York City - Chelsea
Responded 2 weeks ago
Dear Guest, Thank you for sharing your feedback regarding your stay! I am glad to hear our Chanelle was accommodating and thank you for your kind words. We hope you choose to stay with us again soon here at The Holiday Inn Express in Chelsea.
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The front desk staff at this hotel are the best part. They were all friendly and helpful. I have to say, the "concierge" was less so. Maybe all she is supposed to do is help with show tickets? Anyway, the room was clean, but still nyc sized. It was a bit noisy from the street
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Response from IHGService, Guest Relations Manager at Holiday Inn Express New York City - Chelsea
Responded 1 week ago
Hello LFK1, Thank you for taking a moment to let us know how we're doing; we value feedback of all varieties. I am delighted to hear about your excellent stay at the hotel and appreciate your compliments regarding our friendly staff and clean rooms. We are always very happy when a guests' provides feedback about the wonderful service they have received. As soon as I received your comments, I immediately forwarded them to the management and ownership of the hotel. They will ensure that the staff knows what a great job they have done and also ensure they are recognized for their efforts. Please come back and create some more good memories with us. Sincerely, Krysllin G Case Manager IHGService
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We stayed for a day and it was suitable for what we we needed and paid for. Location was convenient. I guess because we stayed for the day, we stayed on the 1st floor- which we won’t do again. Room was ok, despite of a couple of mishaps...Overall, it was Ok.
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Response from Anais C, Front Desk Agent at Holiday Inn Express New York City - Chelsea
Responded 3 weeks ago
Dear Mr. & Mrs. Leir Thank you very much for taking the time and sharing with us about your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guest. We apologize for any inconvenience you came across while staying at our hotel. We hope you will choose to stay with us again, and let us provide the service you deserve. Best regards,
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Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express New York City - Chelsea
Bathroom in The King Bed Whirlpool Room at the Holiday Inn Express New York City - Chelsea
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express New York City - Chelsea
The King Bed Whirlpool Room at the Holiday Inn Express New York City - Chelsea
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express New York City - Chelsea
The Standard Two Queens Room at the Holiday Inn Express New York City - Chelsea
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express New York City - Chelsea
Bathroom in The Standard King at the Holiday Inn Express New York City - Chelsea
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Can anyone tell me what the resort fees are at this hotel, if any?
There are no resort fees. The Room rate plus taxes will be all that you have to pay.
0 votes
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Can anyone tell me what the resort fees are at this hotel, if any?
So far as I have stayed a few Holiday Inn Express recently and in the previous years, there is no resort fee. And I remember the hotels that charge resort fees are usually Casino resort and or other big vacation members resort stay.
0 votes
How much is parking per day?
Valet was $65 plus taxes. Two nights came to 150 plus. I am not sure about the self park on same street but I think I saw a sign as I was passing it that said $38. And I am sure you add tax to that.
1 vote
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Can I receive a package in the hotel?
Yes and it doesn't have a cost.
0 votes
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Bravo's pizza that is around the corner of the hotel, on the corner there is a restaurant with very good sandwiches. you can see maddison square garden, times square is quite close, you can walk through that area, the new york times building is very close, this is Madame Tussauds
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12345613
"Find somewhere else to stay"
"Our room was on the 9th floor and it was quiet."
"For somewhat of a view, choose rooms overlooking 29th street"
"High floors are quiet"
"Get the whirlpool room."
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PRICE RANGE
$111 - $371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express nyc - madison square garden hotel new york cityholiday inn new york citynew york city holiday inn
FORMERLY KNOWN AS
Holiday Inn Express NYC Madison Square Garden
LOCATION
United StatesNew YorkNew York CityManhattanHudson YardsChelseaMidtown
NUMBER OF ROOMS
228
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