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Holiday Inn Express New York City - Chelsea

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Traveler (446)
Room & Suite (351)
Dining (45)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Thank you for choosing the newly renovated Holiday Inn Express New York City - Chelsea hotel located right in the heart of Chelsea and Madison Square Garden area. We include a complimentary hot and cold Express Start Breakfast for all guests of the hotel. Our recently refreshed 15-story high-rise hotel with amenities include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Green
Family
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
289Restaurantswithin 0.3 miles
47Attractionswithin 0.3 miles
Neighborhood
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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2,251Reviews
752Photos
64Q+A
100Room tips
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Popular mentions
The location, the staff, check in, check out, breakfast, all day availability of tea, coffee, lemon water. Outside open area. Staff is very efficient. Very economical. And very central. A very matter of fact business hotel. The rooms are not big. But clean and comfortable.
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Response from Anais C, GSA at Holiday Inn Express New York City - Chelsea
Responded 2 weeks ago
Thank you so much for your kind words. Its wonderful to know you enjoy our staff and your overall stay. We are delighted to hear you are a loyal guest of ours, and hope you will continue to stay with us.
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Nice hotel with a great location inside the Chelsea area of NYC. It was great deal for a nice clean hotel. It was breeze to get to from JFK via train and back to the airport. Madison square garden, Empire State Building, time square were so close. The room was small. But this
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Response from Go18472527955, Manager at Holiday Inn Express New York City - Chelsea
Responded 3 weeks ago
On behalf of all of us at Holiday Inn Express, thanks for this great feedback, we are happy the expectation was met.
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Decent hotel. The room was spacious enough and clean. Besides the elevator being a nightmare, the hotel is welcoming. The staff is nice. The breakfast could be better and fresher. The location is central but not the nicer. Not good food options around and the area is dirty.
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Response from Anais C, GSA at Holiday Inn Express New York City - Chelsea
Responded Feb 8, 2019
Thank you for choosing to stay with us. I am happy to hear you enjoyed our staff and location. I apologize for any inconvenienced you may have encountered with the elevator. We actually have a very large variety of great food in the area, next time please stop by the front desk and ask the staff for recommendations. We hope you will choose to stay with us again.
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My husband and I chose this hotel because of its proximity to Penn Station. We stayed for one night, which coincided with the Polar Vortex hitting NYC. Pros: Friendly check-in staff Very clean room Comfortable bed Complimentary hot breakfast (the new Cinnabon pastries are
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Response from Anais C, GSA at Holiday Inn Express New York City - Chelsea
Responded Feb 2, 2019
Thank you very much for choosing to stay with us and sharing your feedback. I am very sorry to hear about the unfortunate experience you had during your stay. I can only imagine the discomfort of having to shower with cold water, and for that we offer our sincerest apologies. We value our guest, and if there is something we can do for you, please let us know. We hope you will choose to stay with us again and let us make it right.
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The hotel is a very good place to stay, the attencion is excellent from the people working there, the breakfast is delicious and varied, the people how do the cleaning is very kind, the room is small but comfortable.
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Response from ChanelleD93, Front Desk Agent at Holiday Inn Express New York City - Chelsea
Responded Jan 27, 2019
Thank you for your comments and patronage. We hope you return with us soon! -Chanelle, Guest Service Agent
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12345671
What time is breakfast served ?
6am-10am everyday.
1 vote
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Can anyone tell me what the resort fees are at this hotel, if any?
There are no resort fees. The Room rate plus taxes will be all that you have to pay.
0 votes
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Can anyone tell me what the resort fees are at this hotel, if any?
So far as I have stayed a few Holiday Inn Express recently and in the previous years, there is no resort fee. And I remember the hotels that charge resort fees are usually Casino resort and or other big vacation members resort stay.
0 votes
How much is parking per day?
Valet was $65 plus taxes. Two nights came to 150 plus. I am not sure about the self park on same street but I think I saw a sign as I was passing it that said $38. And I am sure you add tax to that.
1 vote
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Can I receive a package in the hotel?
Yes and it doesn't have a cost.
0 votes
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12345613
"room of the corner are very quiet"
"Backside of the hotel is quiet."
"Top floor rooms are the best!"
"Find somewhere else to stay"
"Our room was on the 9th floor and it was quiet."
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12345620
PRICE RANGE
$143 - $383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express nyc - madison square garden hotel new york cityholiday inn new york citynew york city holiday inn
FORMERLY KNOWN AS
Holiday Inn Express NYC Madison Square Garden
LOCATION
United StatesNew YorkNew York CityManhattanHudson YardsChelseaMidtown
NUMBER OF ROOMS
228
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