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Holiday Inn Express NYC Madison Square Garden

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1,832 Reviews from our TripAdvisor Community

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Showing 1,304: English reviews
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Good location 5mins walk to train station. We stayed for 4 nights and beddings was not change. Breakfast was always the same, no other options and restaurant is too small during breakfast, bit crowded.

Helpful?
Thank R-Corsiga
Bengaluru (Bangalore), India
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Like any other Holiday Inn Express, this is an absolute no frills hotel. However the best thing about it is its location, which is right in downtown manhattan close to Madison Garden. Getting an affordable hotel in that location is a tough task and this hotel is probably the only option for budget travellers. The hallways and aisles are a... More 

Helpful?
Thank Promit
Joseph M, Manager at Holiday Inn Express NYC Madison Square Garden, responded to this review

Good Morning, Thank you so much for sharing your experience with us. We are delighted to hear our hotels' location met your needs and we definitely hope to see you again. More 

VICTORIA, BC
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights while visiting NYC. The room was quite small for 3 people and the suitcases but quiet and the beds were only doubles and not queens which made for an interesting sleep. The breakfast was the usual items (lots of them) but the area was really crowded with all the guests trying to get breakfast... More 

Helpful?
Thank MAMAG3380
Joseph M, Guest Service Agent at Holiday Inn Express NYC Madison Square Garden, responded to this review

Thank you so much for taking the time to give us your feedback. We are happy to hear you enjoyed our staff and the complimentary breakfast. We would like to apologize for any inconvenience you may have encountered during your stay but hope you will return. Anais - front desk More 

Manchester, United Kingdom
Level Contributor
93 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location, very easy to get around all of the sights in NYC, however the rooms were noisy, and a bit grubby-looking. I skipped breakfast because it didn't look great, and it was packed at 6.30am when I needed to leave. Clean and fine, but nothing special.

Helpful?
Thank tomH74792
Joseph M, Manager at Holiday Inn Express NYC Madison Square Garden, responded to this review

Good Morning, Thank you for your hotel review, we appreciate your feedback. We apologize for any inconvenience caused during your stay but we are happy to hear the hotels' location met your needs and we hope to see you again. More 

Nottingham, United Kingdom
Level Contributor
92 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here one night using IHG points. No bar in hotel. Room could do with some redecoration/updating. Both me and my companion had what appeared to be insect bites around our ankles the next day. Whilst I can't be sure these were from this hotel it is by far the most likely contender. Fairly handy for Penn station, so possible... More 

Helpful?
Thank Mark A
Joseph M, Manager at Holiday Inn Express NYC Madison Square Garden, responded to this review

Good Morning, Thank you for your hotel review, we value and appreciate your feedback. We apologize for any inconvenience caused during your stay but we hope to see you again. More 

watford, herts
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has a great location! You come out turn right and you're on 7th avenue! That means 2 blocks away from Maddison square (2 min walk) 5 blocks for Macey's and a whole block of shopping (footlocker, Victoria secret, Skechers , old navy...and plenty more) carry on walking and you're in Times Square. As for the hotel, friendly staff... More 

Helpful?
1 Thank judjemental
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great and convenient Hotel situated in Midtown, friendly and helpful Staff, special mention to Raphael, whom just doesn't stop working. Rooms are clean breakfast is ok can be rather busy at times. Overall myself and the family have had a good experience.

Helpful?
Thank Raj P
Joseph M, Guest Service Agent at Holiday Inn Express NYC Madison Square Garden, responded to this review

Thank you Raj for your review. We are ecstatic to hear about your wonderful stay with us. It's a pleasure to know you enjoyed our staff and convenient location. We hope you will stay with us again on your next trip to New York City. Anais - front desk More 

Albury
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and 2 boys (10,13yo) had a 4 night stay at the HI NYC Madison Square Garden. The location is terrific. A 2 min walk to Madison Square Garden/ Penn Station, about 10 min to Times Square, and the same to the Empire State Building. 23rd st Subway is just near the corner. The staff were reasonable friendly. Free... More 

Helpful?
Thank AlburyAussie
IHGService, Guest Relations Manager at Holiday Inn Express NYC Madison Square Garden, responded to this review

Dear AlburyAussie, Thank you for staying with us and for leaving a review. I am so delighted to read that our location worked for your travel needs and that you found our staff accommodating. However, I regret that the room layout affected your overall satisfaction. It is always motivating when one takes the time and trouble to acknowledge or give... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel with my brother. Checked in with Bryant, he was nice and friendly. When we got to our room, I noticed a couple 'flaws', the blowdryer was not working and the TV was also not working properly. We went down to the front desk to mention this to the staff and the front desk agent told... More 

Helpful?
1 Thank Lennart F
Gerrards Cross, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel in July and found it to be great value and well located for access to all attractions within Manhattan. Empire State Building is only a short stroll away and the local tour bus stops not too far to walk to. Reception staff were friendly and helpful and the rooms were comfortable with in room safes... More 

Helpful?
Thank Kim C
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Thank you for choosing the brand new Holiday Inn Express Madison Square Garden Area hotel located on West 29th Street between 7th and 8th Avenue right in the heart of Chelsea and Madison Square Garden Area. We include a complimentary hot and cold Express Start Breakfast to all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 

Additional Information about Holiday Inn Express NYC Madison Square Garden

Address: 232 West 29th Street, New York City, NY 10001-5201
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range: $173 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express NYC Madison Square Garden 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Hotel Style:
#62 Green Hotel in New York City
#148 Business Hotel in New York City
#183 Romantic Hotel in New York City
#196 Family Hotel in New York City
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