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The London NYC

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The London NYC
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3,269 Reviews from our TripAdvisor Community

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Showing 3,009: English reviews
Maidenhead, England, United Kingdom
Reviewed yesterday NEW

This hotel is living on a reputation it doesn't deserve. The bedrooms are tired and dull. Most of the rooms have even duller views. The furnishings are tatty and the bathrooms are not the thrill they want you to think they are. The management are poor at dealing with any issues, it took 24 hours for them to change our...

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Helpful?
Thank Lee W
Long Beach, New York
Reviewed 2 days ago NEWvia mobile

Everything about this hotel in amazing wonderful and high class nyc. Food at maze and drinks delcious staff helpfull friendly amazing. So clean and beautiful rooms mini friges* 100%perfect* i feld from another horrable hotel to here to save my 30th birthday ty the london*

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1Thank Megan T
San Juan, Puerto Rico
Reviewed 3 days ago NEW

Stayed multiple times at The London. Elegant and Lively atmosphere with the best bar scene in the city. Rooms are spacious with luxury amenities. Staff is helpful and courteous. Location is second to none. The hotel enhances your visit to the big Apple. Highly recommended !

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Thank rcolonpr
Los Angeles, California
Reviewed 6 days ago NEWvia mobile

My stay at the London was less remarkable than past visits. The room was tired, the front desk and restaurant seemed understaffed and the people just were not as friendly as previous visits. It is still a great location and reasonably priced for a New York hotel but they need to bring it up a notch.

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1Thank Sheldon K
Alexandria, Virginia
Reviewed 1 week ago via mobile

I have noticed that many hotels have lost the fine art of customer service these days. The London NYC is definitely an exception. As soon as our cab door was opened by the doorman/bellman we knew we had select the right hotel for our weekend stay. He was very welcoming and sincere and handled our 4 person party with ease....

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Helpful?
Thank smnlefty
Management response:

Dear smnlefty, On behalf of the team at The London NYC, I thank you for such a great review! Your feedback is sincerely appreciated and I am thrilled that we were able to leave a lasting impression! I truly look forward to welcoming you back to The London NYC when you are next in New York City. Sincerely, Allen Kramme

El Segundo
Reviewed 1 week ago via mobile

The most comfortable bed to dive in for good night sleep. The rooms are luxurious and the biggest of all in the center of the city. Central Park is steps away! So many great choices near by to get a bite. There is not a one dull moment in surroundings of this excellent location. Love love everything about it and...

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Thank raheelam2014
Chicago, Illinois
Reviewed 1 week ago

Our second year staying at The London NYC. Great service and extremely comfortable accomodations for my family! Kids loved it, too. This location is outstanding. The food was good at the restaurant, too.

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Helpful?
Thank LKH222
Management response:

Dear LKH222, Thank you so much for your amazing review. We are extremely excited to hear that you enjoyed your stay with us. Your recommendation is greatly appreciated. We look forward to welcoming you back soon. Sincerely, Allen Kramme

Landenberg
Reviewed 1 week ago via mobile

You can't go wrong with staying at the London. Most hotel rooms in NYC rival large closets. There's plenty of room to sprawl and the fitness center looks like a commercial fitness club. Walk to Central Park or shop on 5th Avenue. Everything is close. Love it.

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Helpful?
Thank Brian S
Management response:

Dear Brian S, On behalf of the team at The London NYC, I thank you for such a great review! Your feedback is sincerely appreciated and I am thrilled that we were able to leave a lasting impression! I truly look forward to welcoming you back to The London NYC when you are next in New York City. Sincerely, Allen...

London, United Kingdom
Reviewed 1 week ago

We stayed at the London NYC for 5 nights between 29 Dec - 3 Jan and we cant fault it.The location is perfect for Central Park and Times Square and the nearest subway is a 5 minute walk. We booked a London Suite but we upgraded on arrival to a 30th floor suite with a partial view of Central Park....

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Thank BettyBooUK
London, United Kingdom
Reviewed 1 week ago

We stayed here over New Years and upon check in was told my London Storey room that I paid extra for was no longer available and we were given a room on the 20th floor. My compensation for this was just a free breakfast for 1 day and we were not impressed with the check in experience. The lobby has...

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2Thank jamesirish
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more   less 

Additional Information about The London NYC

Address: 151 West 54th Street, New York City, NY 10019-5302
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $132 - $694 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Reservation Options:
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Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel
Hotel Style:
#49 Romantic Hotel in New York City
#75 Family Hotel in New York City
#80 Business Hotel in New York City
#109 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The London NYC staff and other travelers.
30 questions
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Questions? Get answers from The London NYC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose another hotel”
 of 5 bubbles leew371, yesterday | Read review
“2 bedroom suite is perfect!”
 of 5 bubbles LKH222, 1 week ago | Read review
“Request a room from floor 46 upwards”
  • Lovely view from our room
  • The London Suite
 of 5 bubbles RyanB665, 2 weeks ago | Read review
“Sky Suites are well worth the money.”
 of 5 bubbles vachek, 2 weeks ago | Read review
“Upper floor junior suites are awesome”
 of 5 bubbles IslandGuySanDiego, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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