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151 W 54th Street, New York City, NY 10019-5302
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Traveler (1440)
360
Panoramas (11)
Room & Suite (1137)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#254 of 529 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
The only luxury all-suite hotel in Midtown Manhattan, Conrad New York Midtown (formerly The London NYC) opened in the fall of 2019 after a complete renovation. Luxury suites boast a generous amount of livable space (about 500 square feet), with each suite having a separate living room and bedroom. Perfectly situated in the heart of New York City's vibrant Midtown neighborhood, the hotel is just steps from theaters, fine dining, and landmarks, including Central Park, the Museum of Modern Art, Rockefeller Center, Carnegie Hall, 5th Avenue shops, Times Square, and more. Soaring 54 floors above Manhattan, every suite has a north or south facing view of the city, including the park and the Hudson River. Our restaurant and bar - Dabble serves exquisitely crafted cocktails and contemporary and seasonal American cuisine.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
488Restaurantswithin 0.3 miles
122Attractionswithin 0.3 miles
4517Reviews80Q+A100Room tips
Traveler rating
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  • 445
  • 220
  • 187
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Popular mentions
SSB1016 wrote a review Dec 1
Washington DC, District of Columbia27 contributions22 helpful votes
+1
I spent a weekend at the Conrad Midtown New York. I was extremely pleased with my stay. It’s one of the best experiences I’ve had at a hotel during the pandemic. The staff was attentive and anticipated our needs when it came to providing umbrellas or opening doors. Check-in was easy. There was one hiccup with breakfast being included with the rate and the hotel not showing it in their system but it was quickly rectified because I had a copy of the reservation showing the breakfast being included. We had a spacious 2 bed suite that gave us a peek of Central Park. The suite including a sitting area and separate bedroom. The hotel was convenient to walk to Times Square and Fifth Ave. I felt safe in the hotel and in the surrounding area. Housekeeping provided services throughout the stay. I assume that due to a COVID supply shortage there was an array of toiletries. They provided a mixture of Shanghai Tang and Crabtree & Evelyn toiletries. The bathroom had the expected two stray hairs but nothing excessive. The on-site restaurant Dabble was closed but in-room dining was available. They told us it would be 45 minutes but delivered breakfast within 30 minutes and it was delicious. (Order the pancakes and ask for extra maple syrup!) The front desk provided the complimentary Conrad bear upon request which is always a treat.
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Date of stay: October 2021
Value
Rooms
Service
Room Tip: Views from the 50th floor gave us a glimpse of Central Park.
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ToniaO50 wrote a review Aug 2021
Los Angeles, California35 contributions59 helpful votes
Hotel's Favorite
Fabulous and excellent people in all departments of the hotel. We were welcomed with the greatest smile and excitement by Victor immediately our cab arrived he welcomed us like family whom he has been expecting home. Great location and amenities. Spacious suites with comfortable beds and views. Clean and luxurious. Everyone here is amazing. Please be safe and keep up the good job with your smiles. We appreciate you all but the faces we saw most were front desk-Niki and Christine thank you. We will surely come back by the grace of God.
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Date of stay: August 2021
Location
Cleanliness
Service
Room Tip: Make sure you choose Midtown Conrad
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2 Helpful votes
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Response from Conrad NY Midtown Management , Guest Services / Front Office at Conrad New York Midtown
Responded Aug 10, 2021
Thank you for taking the time to leave your kind review, ToniaO50! We are glad you were met with a warm welcome by Victor, Niki, Christine and the rest of our team. We will be sure to share these kind words with our staff. It brings us joy to read that you enjoyed our luxuriously appointed, spacious suites that boast stunning views of New York City. We continuously strive to make every guest have an unforgettable experience. We look forward to your next visit to Conrad New York Midtown! Best, Boris Guerov, General Manager
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comby86 wrote a review Nov 2021
Muenchen95 contributions94 helpful votes
Our stay at the Conrad Midtown was average, the rooms are way overpriced. First of all, we were here with a stroller and noone ever opened the door for us (you would expect this from 5* property). We found dark hair in the shower and noone really took care of this, "we will send the housekeeping", no "sorry" or anything else. The rooms are so noisy, you will hear anything from the floor - every time the elevator stops at your level. The main reason will be the door which doesn't fit to the ground, there's a big hole between the door and the ground. Our neighboor's were apparently fans of marijuana and every time they used it or walked through the floor our whole room was full with that taste in the air! As Hilton Diamond, you'll get 50 USD (for two) credits a day you could use for breakfast or dinner. With that, you can order 3 eggs (1 egg costs 10 USD) a day for two (30 USD + 17% gratuity + 10USD "administrative charge") or two orange juices. The room size (even the normal ones) are great for NYC, even when they call it "suite" there's only one room in the suite - but with a sofa.
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Date of stay: November 2021
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Tcclrk wrote a review Nov 2021
Irvine, California8 contributions2 helpful votes
Large rooms. Decent housekeeping. Housekeeping staff very friendly, bellman cheerful and friendly. However, aside from those aspects, the hotel lacked a feeling of warmth of staff and sincerity. The level of customer service and welcoming wasn’t there. Maybe it’s still due to Covid but there’s very little guest engagement unless the guest initiates the interaction. It seemed to be a common thread among recent reviews but I booked here due to my prior experiences with Hilton brands and Conrad hotels. I didn’t think it would bother me since to me having a very clean room and location are my top considerations when I book so I typically ignore reviews about lack of service (even though I come from a background training client service), but the atmosphere here definitely felt very hands off. That being said, in fairness, it wasn’t unfriendliness…it was just lack of proactively creating a welcoming atmosphere. On a side note, some of the light switches and outlets in my room didn’t work consistently and so the room was a little dimly lit. Highlights - large clean rooms, convenient location
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Review collected in partnership with Conrad Hotels & Resorts
Date of stay: November 2021
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SMOOZA wrote a review Nov 2021
London, United Kingdom354 contributions210 helpful votes
Stayed 4 nights on a business trip. Really appreciated the room upgrade - excellent views. The room and amenities were great - very clean. Only downside was that the front desk staff were not always friendly. The reception area is small and at times was very busy with queues.
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Review collected in partnership with Conrad Hotels & Resorts
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Conrad NY Midtown Management , Guest Services / Front Office at Conrad New York Midtown
Responded 1 week ago
Thank you for taking the time to share your review, Smooza. We truly value and appreciate your feedback as we strive to create an unforgettable experience. We are so glad that you were comfortable in our spacious suites equipped with luxury amenities and stunning views of New York. We apologize for your experience and we will be sure to share your comments and concerns with our staff to ensure something like this never happens again. We hope to welcome you back again to Conrad New York Midtown. Best, Boris Guerov, General Manager
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PRICE RANGE
$262 - $832 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the london nyc hotel new york city, london nyc new york city, london hotel new york, london nyc hotel
FORMERLY KNOWN AS
The London NYC
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
562
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Frequently Asked Questions about Conrad New York Midtown
Which popular attractions are close to Conrad New York Midtown?
Nearby attractions include The Museum of Modern Art (MoMA) (0.2 miles), Big Apple Jazz Tours (0.2 miles), and Wicked (0.3 miles).
What are some of the property amenities at Conrad New York Midtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Conrad New York Midtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad New York Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conrad New York Midtown?
Yes, valet parking is available to guests.
What are some restaurants close to Conrad New York Midtown?
Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and The Modern.
Are there opportunities to exercise at Conrad New York Midtown?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Conrad New York Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Conrad New York Midtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Conrad New York Midtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Conrad New York Midtown?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.0 miles), World Trade Center Memorial Foundation (4.0 miles), and Hamilton Park (2.0 miles).