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Languages Spoken
English, Spanish, German, Korean
Location
373 5th Ave, New York City, NY 10016
U Hotel Fifth Avenue
1,248 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This is a great place in midtown Manhattan, just minutes from The Empire State Building. It had everything we needed: a comfortable bed, a bathroom and air conditioning. The room was small but comfortable, with plenty of space for a couple of big suitcases, and a couple of carry-on bags. It was serviced every day, and they provided complimentary bottled water every day. There's no bar and no breakfast, but it's right next to Starbucks, which opens at 5:30am. We walked to Central Park in about 30 minutes, walked to Times Square in about 10 minutes. The reception staff were brilliant, including booking us a fab limo transfer back to the airport at the same fixed rate as any yellow cab. This isn't a business class hotel, but we would definitely stay here again as independent travellers.
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Date of stay: August 2024
Value
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Location
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Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Â Take earplugs if you're a light sleeper - the hotel in on fifth avenue.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Oct 18, 2024
TripTrav321, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay in Midtown Manhattan and found our location convenient, just minutes from the Empire State Building. It's great to know that you appreciated the comfortable bed, daily housekeeping, and complimentary bottled water. We're glad our reception staff could assist you with your airport transfer and help make your stay enjoyable. While we don’t have a bar or breakfast on-site, we’re pleased that Starbucks was a convenient option for you. We would love to welcome you back on your next visit as independent travelers! John Front Office Manager
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Hotel well located super nice helpful and one person speaks very good French serious helpful.room well heated wifi can go 10 from rockfeller cente. It just took me a while to find it. The cava shower, the maid, cleans the rooms every day and there is a rooftop 5m away with a view of part of New York
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Date of stay: January 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I first stayed at U Hotel in May and due to my experience, I booked it again for my next NYC visit. First, you can't get any better with the location. You are close enough to Penn Station and Herald Square, so you have a few subway options to travel around the city. The folks at the front desk and throughout were incredibly kind. I arrived a bit early and was referred to a nice breakfast spot. There is a Starbucks adjoined so if you just need a coffee fix or don't have the time to venture out, you are set. The room was so clean and cozy with a television on the wall and a desk. The bathroom was equipped with a shower and a sink with enough space to spread out your toiletries, also very clean. This spot is perfect for solo/duo adventurers who need a comfortable room to sleep and rest. I highly recommend the U Hotel. Thank you.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Jul 26, 2023
Thank you so much for taking the time to share your wonderful experience at U Hotel! We are thrilled to hear that you had such a positive stay during your first visit in May and that it prompted you to book with us again for your recent NYC visit. We couldn't agree more about our location – being close to Penn Station and Herald Square does offer incredible convenience and easy access to various subway options for exploring the city. We're delighted that our front desk team made a great impression by providing excellent service and even recommending a nice breakfast spot for you. It brings us joy to know that you found our rooms to be clean, cozy, and well-equipped with all the necessities to ensure a comfortable stay. We take great pride in maintaining a clean and inviting environment for our guests. Your recommendation means the world to us! Knowing that you had such a positive experience and that you highly recommend the U Hotel is the best compliment we could receive. We will continue to work hard to ensure that all our guests have a memorable and enjoyable stay. Thank you again for choosing U Hotel, and we can't wait to welcome you back for another exceptional stay whenever your travels bring you to NYC. Should you need any assistance with future reservations or have any special requests, please don't hesitate to reach out to us directly. Safe travels! John
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Stayed here for the last week of April, a great small, friendly and welcoming hotel.
Good Points: Excellent Location on 5th Ave Clean Rooms (Daily Serviced) Friendly Hotel Staff, always willing to help, even to find elusive bottles of bourbon Swift and simple Check-In and Check-Out
Not So Good Points: Room allocated on arrival was tiny, no real space to unpack or hang clothes. However, reception guy was completely honest about this and moved us as soon as a better room became available (next day) Despite the location being fantastic, noise from the traffic, horns, sirens, CVS Pharmacy Unloading Deliveries at 4am was quite disturbing throughout the night. The beds are super comfy though and it’s New York so traffic, sirens and what not are to be expected. Just be mindful that on the lower floors, this noise will carry and you’ll hear it, ear plugs recommended for light sleepers.
Overall, a great hotel, warm friendly staff, clean rooms, beds made daily, complimentary water and even provided an Iron and Ironing board on request too. Would definitely recommend this hotel and we’d stay here again.
Thank you to all of the staff for a wonderful stay.
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Date of stay: April 2022
Rooms
Location
Room Tip:Â Avoid rooms on lower floors on the corner of 5th.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded May 15, 2022
Jon and Claire, Thank you for taking the time to breakdown your stay with the U so that others may know what to expect. The building is over 100 years old (actually older than the Empire State Building) and a smaller structure so we do have limitations. Instead of restaurants, rooftops, and nightclubs, we try to focus on the things we can control--the service. By providing a clean and comfortable product with an affordable price tag, we think that's a winning combination. This shows by your fantastic review. We are still looking at our options to improve the property and the service even more. We hope you will return with us when ever you return to NYC. Simple email the hotel directly reminding us of your return and the dates requested so we can provide the best available rates and accommodations. Stay safe & enjoy that bourbon! :)
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Excellent value for money. The room is small, but we had 4 suitcases and it was super possible to accommodate ourselves and open our suitcases. Comfortable bed, several plug points, good shower and good heating system.
It is very close to several tourist attractions, shops and metro stations, which makes it very easy. Polite staff, despite being quite small.
The sound insulation is not very good and therefore can disturb some people's sleep.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great hotel both for the central location, it is close to several metro stops and for the kindness of the staff always friendly and helpful. The rooms are a bit small but comfortable. Breakfast is not included but inside the hotel there is a Starbucks that opens early in the morning. Super recommended!
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very small room, minimal toiletries, noisy. This was advertised as a 25sqm Queen bed room but actually max of 17 sqm (with toilet). There is a big aircon which protrudes inside the room which lessens the space even more. We are 2 small people with 2 luggages and we can’t even fit that you have to always keep your luggages zipped and standing up, otherwise no space to walk. We were on the quietest area (6F) as per the reception but you will hear cars, sirens the whole time. We paid $300 per night which I think is too much even when the hotel is at 5th ave. This is a very small hotel, not the whole building in the photo supplied by the hotel. Kindly see pics we will post, it is the slim one with Starbucks. No lobby (just a counter with one person).
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Date of stay: November 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Nov 21, 2024
DuchessDiaz, We’re truly sorry to hear that your experience did not meet your expectations. We sincerely apologize if the room size and layout fell short of what you anticipated. While our Queen rooms are designed to optimize space in a bustling city like ours, we understand how important comfort is, especially for guests traveling with luggage. Your feedback will be reviewed to ensure our room descriptions are as accurate as possible. Regarding the noise, we’re sorry that it impacted your stay despite placing you in one of our quieter rooms. Unfortunately, being in a prime location can sometimes come with the challenges of city sounds, though we are constantly exploring ways to improve insulation and minimize this issue. As for your concerns about the building and lobby setup, we understand how first impressions are crucial, and we apologize if the presentation did not align with your expectations. We aim to offer a cozy and personalized experience in the heart of the city, but your comments highlight areas where we can do better. Thank you again, and we hope to welcome you back under better circumstances to ensure a more comfortable and enjoyable experience. John Front Office Manager
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Great location, the Empire State right at the corner. Near the main Subway lines and next to pharmacies and good restaurants and cafeterias to have breakfast. Great costumer service, the people at the counter was always helpful and they stored the luggage all day before we were able to do the check in. The room was clean and well kept, the only downside is that they don´t do any cleaning during the stay (probably due Covid) so there is no replacing the wet towels or replenishing soap, but that was easily fixed after calling the main desk. Bottom line, it was a great stay and would return to U hotel if I return to New York,
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Date of stay: June 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent location and attention from the reception staff. In particular, Carlos has supported us, very kindly, in all our doubts and queries. The room is very functional, although the space could be improved if the air conditioning was changed to a smaller one or placed higher up. They could also add a minibar. The soundproofing of the windows and the bathroom exhaust fan and the water pressure in the shower should be improved.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terrible experience. Flight canceled on the day of departure and my arrival postponed 24 hours later in New York. The hotel was notified of the problem, zero cooperation, they only said that if I didn't show up on the day of check-in the reservation would be canceled with an attached penalty to pay. How to ruin a vacation.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the New York City area.
PRICE RANGE
$119 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
373 hotel new york city, hotel 373 fifth avenue, hotel 373 new york
LOCATION
United StatesNew YorkNew York CityKoreatown / Garment District / Midtown
NUMBER OF ROOMS
70
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about U Hotel Fifth Avenue
Which popular attractions are close to U Hotel Fifth Avenue?
Nearby attractions include Empire State Building (0.1 miles), New York Public Library (0.3 miles), and NYC Mafia & Crime Experiences with NYPD Guides (0.07 miles).
Are there any historical sites close to U Hotel Fifth Avenue?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.0 miles), World Trade Center Memorial Foundation (3.0 miles), and Governors Island National Monument (4.5 miles).