U Hotel Fifth Avenue
373 5th Ave, New York City, NY 10016-3307
Lowest prices for your stay
$125
Free cancellation until 02/10/23
$112
$125
$110
Official Hotel$116
Trip.com$123
eDreams$125
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Room & Suite (275)
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About
#268 of 519 hotels in New York City
Location
4.8
Cleanliness
4.5
Service
4.2
Value
4.0
GreenLeaders GreenPartner
U Hotel Fifth Avenue offers cozy accommodations in the heart of Midtown Manhattan of New York City nearby the Empire State Building.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Coffee shop
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Shops
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Room features
Soundproof rooms
Air conditioning
Desk
Telephone
Iron
Flatscreen TV
On-demand movies
Bath / shower
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, Chinese, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
386Restaurantswithin 0.3 miles
111Attractionswithin 0.3 miles
Contact
373 5th Ave, New York City, NY 10016-3307
Getting there
33rd StNew York City Subway4 min
34th St – Herald SquareNew York City Subway4 min
Rental CarsSee rental cars from $39/day
1200Reviews49Q+A100Room tips
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This place isn't a fussy hotel. But for travelers who need a safe, clean, convenient place to stay: look no further. The staff were attentive and friendly. The rooms were clean, simple and tidy. Would absolutely stay here again (and again, and again.)
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Date of stay: October 2022
Value
Location
Service
Room Tip: The higher the better, Midtown is NOISY.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Oct 28, 2022
Nico, Thank you for sharing your experience so others can know what to expect. As you mention, we are a no-frills hotel. With only 70 rooms and a building older than the Empire State Building, we are a no-frills hotel offering clean, comfortable, and convenient rooms at an affordable price. We appreciate and love all of our loyal guests and welcome you to return with us again ( and again, and again) . Next time, feel free to email us directly for best rates and accommodations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So this hotel has been perfect for me and I've stayed here MANY times. It is very clean and no nonsense and the people at the front desk are the kindest, most polite people I've ever had at any hotel stays. Everything in the hotel is clean and working. The rooms are not large but I want a small to medium cozy room. I've always had a nice view of the Empire State Building looking out my window. There's a Starbucks a step away from the lobby. The staff has always gone out of their way to make my stay enjoyable and comfortable. I have also found the rooms very affordable for NYC. It's a bargain in terms of NYC for the price. There are places to eat, and drink and shop right near the hotel too.
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Date of stay: October 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: Every room I've had has been perfect.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Oct 16, 2022
Jonathan, Thank you for continuing to stay with us when in town. To have such loyal guests like you without offering incentives through a loyalty program says alot the level of customer service we provide. We want to keep supporting you in pursuit of your goals and dreams. Hopefully within next year or two, we'll be adding even more to the hotel to make each stay any more comfortable while maintaining the affordability.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is extremely convenient because of trains vicinity and for reaching important spots with just a pleasant walk. We happened to have some problem and the kind and the open availability of the front desk staff pleasantly surprised us, going the extra mile for solving my problem and make us feel good. It is mostly for this reason that, on my possible next trip to New York, I definitely chose to come back to U Hotel and to suggest it to my friends. Thumb up!
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Date of stay: October 2022
Rooms
Cleanliness
Service
Room Tip: Top rooms have a view on 5th avenue
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Oct 15, 2022
Guido, Thank you to your entire group for sharing your visit with us and sharing your experience with a review. You all were so wonderful even after long days of walking through the city. On your next visit, feel free to email the hotel directly for best rates and accommodations so we can also provide priority room assignments. Everyone stay safe and enjoy the rest of your year. :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here with my husband and baby for 5 days. Location is excellent, on 5th Avenue, 10 min away from Time Sq. Lots of cafes and restaurant nearby, fantastic view of Empire State Building outside window. Hotel is clean and decent. Little noisy, but I guess its the price you pay to stay in the city. Highly recommended!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Aug 26, 2022
Grazie, Alessia! Thank you for sharing your family's visit to NYC with us. You all were great guests. I know you were on a mid level floor. On your return visit, make sure to contact the hotel directly so we can provide the best available rate and accommodations plus we'll try to get you on the highest floor possible to prevent those city noises. Stay safe and enjoy the rest of your year, John
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wanted to find a hotel convenient to the CUNY Graduate Center, where I attended a conference. Not only was the U Hotel the most convenient hotel but the staff was friendly, and, at my request, the staff moved me to a room on the 9th floor (top floor). In the morning, I left my belongings on the bed and when I returned in the afternoon, my suitcase and backpack had been moved to my new room. I am pleased to have stayed at the U Hotel for three nights and would gladly stay there when I am next in NYC.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: The noise from the street is more muted on higher floors.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Aug 13, 2022
Nancy, Thank you for reviewing your experience with our hotel. We're so glad you enjoyed your stay. We have provided accommodations for the individuals associated with CUNY Graduate Center for many years. Since our property only consist of 70 single-bed rooms, availability for some of the most comfortable or higher floors are not always available every day but, as you stated, we're more than move individuals during the day while you are out enjoying the city. On your next trip, don't worry about booking online. Simply send the hotel a simple email reminding us you're a return guest and provide the dates you are looking for. We will do our best to provide best available rates and accommodations plus we want to give you priority room assignment (maybe even same floor). Have a great rest of your year! John
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel ruined my day. I have never been treated this way anywhere in the world (and I have traveled to many countries). The staff is extremely rude. Today we were happily checkin in when this front desk employee/manager told my father to move from where he was (by the side of the front desk). My father is an elderly man who does not speak English and came to visit me in NYC. As my father did not understand and did not move, this person started yelling “HE IS DOING IT AGAIN”. I told him that he did not understand English and he did not apologize. Although my father does not understand English, he was able to understand that he was being yelled at. He felt humiliated. We were treated like dogs. My father said he does not deserve to be treated like that. No customer should be treated like that. We tried to contact Booking, but they said it is up to the property to decide about the cancellation fee. Steve was rude even when replying to Booking, using upper case letters when he said he “WILL NOT” refund it (so imagine how it was in person with us). They advised us to speak with the manager and guess what? He is the manager. The same rude person (Steve) is the one in charge (manager), the one who deals with Booking website and decides about cancellations. So there is no way to appeal any decision or to make a complaint. No one supervises the way he treats customers. We said we wouldn’t proceed with our stay and he told Booking he would charge the full stay, even if the policy says that the reservation is refundable (except for a cancellation fee). Basically, he decided everything himself to “punish” us for not accepting this type of customer service. Booking was able to enforce the policy of charging only a cancellation fee, but of course this is not fair. We will proceed to dispute the charges with the bank and in court. Booking provided us with evidence to support this claim. Conclusion: if you don’t want to be treated like a dog, do not stay here. This is not a hotel for international customers, even though it is in the heart of NYC. They are not professional and don’t have customer support. If something happens, you will have no support. Stay away.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Aug 8, 2022
Edoardo, Whether a review is considered positive or negative, we still appreciate the time you took to share your view of our hotel and give us an opportunity to respond. When you arrived yesterday, you came in earlier than our guaranteed 3p.m. check-in time. Unfortunately a room was not available when you arrived. This was ok and we were working on that. From my understanding, your father was blocking the path from the front door and was asked just to move to the side. This was translated by you to him on the first mention. However, this was done repeatedly obstructing our current guests from coming in and out of the hotel easily. You and your family were not treated like animals. We always show respect to our guests and we want our guests to do the same. Your father could have stepped aside so not to obstruct the path, you could have waited in Starbucks next door or even stepped outside but decided to leave the property altogether. Our hotel provides accommodations for travelers from all over the world on a daily basis with guests speaking one of 7,000 languages. Sometimes our staff can communicate verbally and sometimes we can not but that has not stopped us in over 14 years in operation from provide good customer service. You and your family made the decision to stay elsewhere. Every hotel is not for everyone and that's ok. With over 600 hotels within NYC, there are plenty of opportunities to find the hotel that fits you. We still wish you and your family a wonderful experience and visit in NYC.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for the last week of April, a great small, friendly and welcoming hotel. Good Points: Excellent Location on 5th Ave Clean Rooms (Daily Serviced) Friendly Hotel Staff, always willing to help, even to find elusive bottles of bourbon Swift and simple Check-In and Check-Out Not So Good Points: Room allocated on arrival was tiny, no real space to unpack or hang clothes. However, reception guy was completely honest about this and moved us as soon as a better room became available (next day) Despite the location being fantastic, noise from the traffic, horns, sirens, CVS Pharmacy Unloading Deliveries at 4am was quite disturbing throughout the night. The beds are super comfy though and it’s New York so traffic, sirens and what not are to be expected. Just be mindful that on the lower floors, this noise will carry and you’ll hear it, ear plugs recommended for light sleepers. Overall, a great hotel, warm friendly staff, clean rooms, beds made daily, complimentary water and even provided an Iron and Ironing board on request too. Would definitely recommend this hotel and we’d stay here again. Thank you to all of the staff for a wonderful stay.…
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Date of stay: April 2022
Rooms
Location
Room Tip: Avoid rooms on lower floors on the corner of 5th.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded May 15, 2022
Jon and Claire, Thank you for taking the time to breakdown your stay with the U so that others may know what to expect. The building is over 100 years old (actually older than the Empire State Building) and a smaller structure so we do have limitations. Instead of restaurants, rooftops, and nightclubs, we try to focus on the things we can control--the service. By providing a clean and comfortable product with an affordable price tag, we think that's a winning combination. This shows by your fantastic review. We are still looking at our options to improve the property and the service even more. We hope you will return with us when ever you return to NYC. Simple email the hotel directly reminding us of your return and the dates requested so we can provide the best available rates and accommodations. Stay safe & enjoy that bourbon! :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visited New York from Ireland with my friend and had a 5 night stay. The stay was excellent. The price was very reasonable with no hidden costs. The rooms are clean and cosy. They cleaned our room everyday. The location is excellent its less than a 15 minute walk to Time Square and the subway station is so close to the hotel also!! All of the staff are very welcoming and friendly! The only thing I could critique is there is no safe and wardrobe in the room but other than that the stay was excellent and did not have any issues!
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Date of stay: March 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Apr 30, 2022
Katie, Thank you for such a wonderful review. We're so glad you not only enjoyed your stay with us but your visit to the city. We are looking to add in-room safes to the rooms hopefully by the time you return with us. In the future, please contact us via email we so we can provide best available rates and accommodations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I came for our Honey Moon to New York and found the Hotel on Internet. It was kinda obvious we would choose this one and so we did. So, if you’re expecting for a 5 stars hotel, it’s not the place to come. But if you’re looking for a very nice hotel, perfectly located ( a street away from the empire state; 15min away from Times Square walking … ); with ( most important point to me ) an amazing personnel then chose this one for sure!!! They’re all so nice you will feel somehow as if you were at home. Also, the view from our room was amaaaaazing! There’s not breakfast but no worries, you got a Starbucks next to the hotel, and a Dunkin’ Donuts across the street for those whom love donuts. Well I couldn’t thanks them enough, we had an amazing time, and it’s also thanks to all of them. Quick reminder, do not forget you’re coming to an hotel on the fifth avenue so obviously you’ll have some city sounds ( police, firefighters, ambulance ) nothing too bad but just think about it, if you want something calm choose something in Brooklyn. It didn’t bother us though. Also two tiny advices ! First thing first, as always when you do a trip in an other country think about telling your bank ( this we didn’t do it, and it the banks rose the security up, so do it if you don’t wanna be in trouble ahah ). Second thing, there’s a 150$ deposit ( as it’s the case in many hotels ), just think about it in your budget ( you’ll have transferred back after your trip if nothing happened in the room ). We will come back there whenever we come back to NY for sure!! Thank you!…
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from John Antolik, Other at U Hotel Fifth Avenue
Responded Mar 31, 2022
Megane & Steven, Thank you for such a wonderful and honest review of our stay at the U. The tips will be very helpful for anyone visiting NYC. I'm so glad that you were able to enjoy your honeymoon in my favorite room in the hotel. We're still trying to add amenities and features to the property. When returning to us in the future, please simply send us an email and we will provide best rates and accommodations. From everyone at the U, please stay safe and happy.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the you hotel in the beginning of December. This one guy by the name of Christoper Holmes was outstanding he catered to my needs without any hesitation or any problems. With him there I will come back soon
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Date of stay: December 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$118 - $318 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
373 hotel new york city, hotel 373 fifth avenue, hotel 373 new york
LOCATION
United StatesNew YorkNew York CityKoreatown / Garment District / Manhattan / Midtown
NUMBER OF ROOMS
70
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Frequently Asked Questions about U Hotel Fifth Avenue
Which popular attractions are close to U Hotel Fifth Avenue?
Nearby attractions include Manhattan Skyline (0.1 miles), Empire State Building (0.1 miles), and Escape Room Madness (5th Floor) (0.2 miles).
What are some of the property amenities at U Hotel Fifth Avenue?
Some of the more popular amenities offered include free wifi, facilities for disabled guests, and baggage storage.
Which room amenities are available at U Hotel Fifth Avenue?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What are some restaurants close to U Hotel Fifth Avenue?
Conveniently located restaurants include Royal 35 Steakhouse, Her Name Is Han, and Izakaya MEW.
Which languages are spoken by the staff at U Hotel Fifth Avenue?
The staff speaks multiple languages, including English, Spanish, German, Chinese, and Korean.
Are there any historical sites close to U Hotel Fifth Avenue?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.0 miles), World Trade Center Memorial Foundation (3.0 miles), and Hamilton Park (2.3 miles).
Is U Hotel Fifth Avenue accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.